Marlo&Co Dog Seat Cover
19 reviews
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Dog seat belt bungee is absolute rubbish. Fell apart after a handful of rides and my pup is only 12kg Show details
Absolutely appalling customer service, I emailed them 3 minutes after placing my order to advise I had placed the wrong order and would like to either return and pay the difference for the item I was after. They advised order had been sent and would not let me return or exchange and pay the difference for the more expensive item. Absolutely disgusted ….. Show details
This business is an absolute scam. I bought the single car seat from an ad on Instagram. The single car seat takes up a full two seats in an SUV, not a single seat. It took several weeks to arrive. It finally arrived without any branding from Marlo, no packing slip, no instructions. The item was faulty - there was nowhere to slide the two smaller… Read more
poles. This is some generic, crappy product from China. The fact that there is no branding on it anywhere to indicate that it's from Marlo is astounding. I contacted customer service multiple times. They were extremely rude and unhelpful. Do not buy from this brand.
The base came away from the sides just 6 weeks and around 10 uses after purchase. My dogs are well within the stated weight limit of 170kg and we did not misuse the product. I contacted them with photos and was completely ignored multiple times. I have had to open a claim with consumer affairs as for the price I would expect much better quality.… Read more
They state they are an Australian company, but the package that arrived was clearly dropshipped from China. Very disappointing.
Thankfully I read the reviews on here AFTER I had purchased the Marlo & Co car seat cover. If I had read these reviews I definitely would not have purchased it. I’ve just set it up in my car and it is perfect. Hard boards that come with it slide into the base. There is a zipper that you unzip that runs underneath on the mesh side and you fit… Read more
them in, with each board secured in its own pocket. It covers my backseat beautifully and I know my dogs will love the extra space.
Just received mine today, one week after I ordered. Have used it once so far, and I am pleased with it. The hard plastic inserts fit inside the base and my dog (who is quite nervous about getting in cars) seemed to feel quite secure sitting on it. It was easy to fit and I the seatbelt is a good length to keep my dog from trying to climb through… Read more
the mesh bit between the front seats. I am not sure how well it will stand up to heavy use as the zips see a little flimsy, but so far I am pleased with the product and with the delivery
Cover seems well made, time will tell to how well it stands up to the dogs. Product description is misleading. The cover is NOT hard, there are 3 pieces of corflute (plastic) that are included that sit on the seat, then the cover sits on top of them. They tend to move around a bit as they are not attached. Show details
Company states it’s a Sydney based company and orders sent in 1 to 3 days. Still waiting on order - I suspect yet another Chinese fronted company as the tracking order letters indicate it’s coming from China - hence the delay. I’m tired of false advertising whereby you’re trying to support Australian companies only to be deceived by finding out -… Read more
AFTER PAYING! you’re actually supporting products from China. Due to the false advertising I’ve asked for a refund. We’ll see how that goes??? Buyer beware if you believe this is an Australian product, It’s so sad, you have to be so so savvy when buying online. Disappointing
Check Ryan’s and Gabbi’s reviews giving 5 stars - it’s the exact same photo of the exact same dog - can’t trust some positive reviews now!
Ordered weeks ago. Still not sent and no acknowledgment from customer service Show details
Been over a week since purchase with no communication or response to numerous emails we have sent. They collected Afterpay payment in full but have failed to confirm purchase or delivery details. Would not use them again! Show details
I haven't even received my order yet and do not recommend. It's been 3 weeks since I placed my order and I still have no idea when to expect delivery..
Love it, my big greyhound fits and happy to be near me and not slipping off. Excellent product after a lot of use! Thanks Marlo&co Show details
Couldn’t be happier with this seat cover. The hard base makes such a difference no sagging at all even when my dog jumps in and out. It keeps the car clean protects the seats and still leaves room for a passenger. Super easy to install too. Wish I bought it sooner. Show details
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- +2
I had an issue with a car seat dog cover, had a faulty zipper. I contacted Marlo and Co, provided some photos of the issue. I dealt with Davie from Marlo and Co who was able to resolve my issue by replacing the item. Show details
Only half our order has turned up (missing travel bed and bungee buckle) and little/ ignored response from the team informing if it is on its way as shipping just says delivered - also played extra for priority and insured shipping (ordered the 8th, received the cover yesterday other items tbd) Show details
Now blocked after trying to follow up…
I tried a dog seat cover a few years ago and ended up getting rid of it, but this cover is next level. It’s sturdy, with a strong rigid floor and it fits well around the back of the seats without coming loose or bunching up. It prevents dirt and… Read more
water from being spread around the back seat and the dogs can still get their noses in the breeze when driving around. It was super easy to put together and install, and I love the feature that allows for it to fold out of the way for a human passenger without having to take the whole thing out. The storage pockets work well too. I’m very happy with my purchase from this Australian company and I’d recommend it to anyone who wants to protect their car from their pets.
Follow-up · To follow up, I don’t know how well the cover would fit in all cars, but it fits well in my med/lge sedan no problem. It’s easy to vacuum and wipe down, so cleaning is not a problem. The dogs find it easy to still get into the car and they seem to like the extra space it provides over the footwells.
The single seat cover has no way to restrain a dog. There’s no provision to bring a belt buckle through into the seat cover. I am not satisfied with my purchase as it fails to perform as expected, and as such, under Australian Consumer Law, and their 30 day hassle free money back guarantee, I am entitled to a refund. But instead, I have been… Read more
ignored via email, and blocked on all their social media platforms. Purchase elsewhere. These guys are dishonest.
Dog seat cover arrived and does not perform as expected. Website states they have a 30 day risk free refund policy however won’t refund my order Show details
We purchased this product a month ago and are really impressed with the quality and increased security for our boy. He no longer slides around on the back seat and seems much more comfortable and it fits well in the car. The product shipped promptly and arrived about a week after order. The cushion cover we also ordered took a bit longer than… Read more
advertised but not by an excessive amount (maybe two weeks). Progressive updates from the online store came through and tracking worked well.
It is hard to know good quality when shopping online but this has been a great purchase.
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