Review your last buy on ProductReview.com.au
Medshop

Medshop

 Verified
Medshop
4.4

390 reviews

Positive vs Negative
79%21%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail

 AI reviews summary 

Pros
Ordering process: The website is user-friendly and intuitive, making it easy to navigate the product range and complete purchases.
Personalisation services: Free engraving and logo embroidery options are high quality and add a professional touch to medical equipment and uniforms.
Product variety: A wide selection of professional medical tools and nursing scrubs is available at competitive prices.
Customer support: Staff are helpful and responsive, often providing proactive suggestions or resolving order issues quickly.
Cons
Dispatch delays: Orders for in-stock items sometimes experience long processing times, with some taking up to two weeks to leave the warehouse.
Express shipping reliability: Premium shipping fees do not always result in faster dispatch, leading to delivery times that exceed standard expectations.
Location transparency: The website lacks clear indicators that products ship from Australia, which can cause unexpected delays for New Zealand customers.
Communication on back-orders: Updates regarding stock shortages or shipping delays are inconsistent, occasionally requiring customers to follow up manually.
Verdict

Medshop is highly regarded for its easy-to-use website, competitive pricing, and quality personalisation services like engraving. However, inconsistencies in dispatch times and a lack of transparency regarding shipping origins can lead to delivery delays. It is a reliable choice for professional medical supplies, provided that immediate delivery is not a critical requirement.

390 reviews
5  bigD  · Product was as described, good quality, received well packed and in a short time
5  Laura R  · Excellent product and service. Also super fast delivery. Highly recommended!
5  Nat  · Great products. Love my new scrubs and the free embroidery is so awesome!
4  Shaay  · Quick delivery ,easy to order ,great package good value for product/items
5  Mitchy  · Fast service with frequent email updates to status. Really nice stethoscope , my daughter loves the colour (Rose)
5  Linda J.  · Quick response & great communication & updates. Got the product quickly & safely
Anne
Anne 3 posts
 

I appreciated the rapid delivery and quality of the product. I was a little disappointed that the stethoscope only came with soft ear pieces. Previously when I have bought these elsewhere I have received a pair of both the hard and soft ear pieces and the hard ones are my preference!!

Ask the reviewer
shaunw
shaunw
 

I paid extra for 2-day express shipping. MedShop took 8 days just to dispatch the order, so it arrived 10 days after I placed it. That’s not express by any definition. When I emailed them, they said a recent stock take caused the delay. Fine, but they knew about it and said nothing. There was no notice on the site, nothing at checkout, and no… Read more

email to me after ordering. I only found out when I chased them.

I paid a premium for speed and got none of it. If you can’t fulfil express orders, don’t sell express shipping, or at least warn customers when you know there’s a delay. I’d also expect the shipping fee refunded, and I haven’t been offered that.

Don’t rely on the shipping option you’re paying for.

Reviews with attachments

  • Thumbnail
Queen R.
Queen R.
 

I LOVE the color of my stethoscope!! also very fast shipping thank you so so much medshop. happy with my purchase. :)

  • Thumbnail
KL W.
KL W. 11 posts
   Verified

I used to purchase from them three years ago, back then, the communication was good and the products were great. Recently, I bought two scrub tops. The sales team mentioned that one item would need to be ordered in and might take some time, but it was actually dispatched the next day. Unfortunately, the quality was disappointing; the scrubs were… Read more

thin, baggy, and the sizing was inconsistent.

I reached out requesting a refund or exchange, but haven’t received any response to my emails or requests. Very disappointed with the experience and won’t be returning. In 2026, it’s far more convenient to shop elsewhere. Medshop just can’t compete.

  • Thumbnail
Abdul
Abdul
 

I ordered a stetethoscope and sphygmomanometer from NZ. Items reached to in 7 working days which i think is ok since it was a standard dilevery. Iam happy with the items. They were properly pack and brand new. I read lot of comments about delivery being bad but i had no problems. They also sent me emails regarding delivery. The only thing lacking… Read more

is that there is no way to contact them which makes people think the company is not legit however they are very legit. The first email will be that you have bought the items and the rest of the emails will be when you about to receive the items. Overall in had no problems. Iam very satisfied with the products. Will definitely buy again. Thankyou.

  • Thumbnail
Lilibet Aimée D.
Lilibet Aimée D.
 

Very good quality!! Worth the money. Highly recc if ur a nursing or med student looking for some med tools to practice for uni

  • Thumbnail
Matt
Matt
   Verified

I was looking for a stethoscope and sphygmomanometer for a Christmas present for my wife who needs them for her course. I can afford decent stuff but I couldn’t find any local over the counter suppliers. In fact everyone local has very limited supply and want you to order online and drop shipping seems to be industry standard. I chose medshop nz… Read more

because although they order in from their South Australia warehouse they apparently hold full stock and promise about 10 working days to ship out. I had three weeks until Christmas so I took a chance on the mad Christmas shipping backlogs and ordered. The equipment arrived well packaged on the the 23rd December so alls well and my wife is very pleased. Thanks Matt NZ.

Latest follow-ups

Ragaie fahmy
Ragaie fahmy VIC 4 posts
 

Great products at very reasonable prices and quick delivery. Excellent service from a satisfied customer

 Follow-up  · I bought a number of conductive gel bottles. The delivery was fast and, to this day, I receive sale-type emails from the seller which contain genuine savings.

ZM Ong
ZM Ong
 

Ordered multiple different things. Some were in stock and others weren’t. Had what was available delivered to me. Reasonable communication and fairly responsive to emails. While it took few months to have all the things delivered, they got there in the end! Quality of the products were within expectations

 Follow-up  · The quality was reasonable. I appreciated the option of partial delivery given to me and just happy that everything arrived okay. The delay occurred at the supplier’s end where the product was just not available to MedShop to deliver to me.

SUE
SUE NSW
 

fast efficient service product looked amazing we got a stethoscope ingraved for one of our team members and it loks amazing

 Follow-up  · We have ordered a few replacement pieces since the above mentioned order and I have been very pleased with the turnaround time of the order and the quality of the parts we received , medshop remains one of our go to suppliers for stethoscopes and replacement parts for them

Positive reviews

Melanie
Melanie
 

We had a very an excellent first time experience with Medshop. Communication was very good and our product arrived exactly as advertised. Will deffinetly recommend them to others. 5 stars for everything :)

Subhan Hassan
Subhan Hassan NSW
 

I ordered it as a gift for a doctor. It appears alright, however, it was not sealed with plastic coating so that to ensure the quality and prevent unauthorised opening. Normally, plastics are ripped out to open the products but this stethoscope was not sealed at all.

Find out how Medshop compares to other Health Shops

Know better, choose better.

Compare all
Jude Marks
Jude Marks
 

I was very happy with this stethoscope, it was a gift for my daughter. I loved the feel of it and the colour. The only thing I was disappointed with was the engraving. The size of the script was much smaller than I expected after seeing others. My daughter didn't even notice, I had to point it out. I'm not sure if someone found it, that it would be 'in their face' to find. It came super fast! Thanks though, otherwise very happy!

Negative reviews

Lou B.
Lou B.
 

They took my order and basically did nothing with it for 2 weeks. Automated help was useless. Even though it gave me the warehouse picking status, it just said "dispatch today or tomorrow" - but didn't change over the course of a week. Not until I emailed them directly to ask what was going on, did it magically get dispatched. No apology or proper… Read more

reply, just the automated "its been dispatched now" message. They've been getting slower and more unresponsive each time I order. I'm just not going to bother now.

ShoMd
ShoMd VIC
 

Avoid buying from this shop at all cost, they will hold delivery with no updates or what so ever. They will never notify you and no human customer service. Go shop somewhere else. This online store got the worst delivery time. Horrible online platform and no customer service.

Marijana Figurek
Marijana Figurek VIC 2 posts
 

The Cherokee WE210 are a great fit and nice material, as well as comfortable. I love the little side split. I also ordered the Cherokee WW110 scrub pants, however I didn‘t like the fit and material. The navy colour scrubs are true to colour, the „Hunter Green“ in my opinion is not, a bit too bright rather than the green pictured in the photos.

Recent reviews

George A.
George A. NSW 2 posts
   Verified

This is the 3rd time I have used the medshop. There was a delay in the order, but the communication to get the order to me was excellent There syringes are well packed & of great quality George

Debbie Lorymer
Debbie Lorymer
   Verified

When I first started filling in the position of Admin Officer, I didn’t know anything about Medshop or the products they sold. We had an order with them, and I was very impressed with how helpful and supportive they were throughout the process. They went above and beyond to assist me, making what could have been a difficult situation much easier. Their professionalism, knowledge and willingness to help made a lasting impression on me.

Doug
Doug 2 posts
 

Beautiful watch with interchangeable leather wrist strap and medical pendant options that is thoughtfully packaged in a quality gift box. Excellent as a birthday gift. Thank you!

Amie G
Amie G WA
 

I received my pink custom Littman stethoscope and nurses kit and I am very pleased with all items! All great quality, professional nursing items. The website to order from was very user friendly

Lisa S
Lisa S
 

A great stethoscope. Quick to arrive. Free engraving a bonus! Only problem is the colour is mildly different and not as bright as the website (not Medshops fault as it’s the same pictures as Littman website). More accurate colours can be found on Australian AMA or eNurse websites.

Find out how Medshop compares to other Health Shops

Know better, choose better.

Compare all
Caitlin
Caitlin
   Fair Incentive

Brilliant, fast, efficient and excellent quality! I appreciated being contacted after my order was placed to confirm I was happy with the picture and writing I chose before they proceed putting it on the top. Lovely touch to customer service. Delivery was quick and came days earlier than scheduled. I'm so happy with the scrubs, they are great quality and so comfortable I will defo be ordering again in the future :)

Pensioner Pete
Pensioner Pete 3 posts
   Verified

The product needs a simple way to identify each blood pressure test. Like having a file for listing those being tested and being able to allocate a test to someone on the list. It has to be simple to operate.

SAM
SAM
 

I bought a stethoscope/sphygmomanometer kit for my granddaughter who has recently started her nursing course. It was delivered to another state and engraved professionally. Very happy all round.

Roxana
Roxana
 

Very quick service and communication even offered me a different choice when particular item was out of stock. Extremely efficient and very happy with their service and great quality products which im happy with my purchases

Tracy
Tracy
 

I was hesitant to order these scrubs online given that they were coming from Australia however I would do so again. The store was easy to navigate, customer service very responsive when I needed to update my address details and I understand my daughter is happy with the quality of scrubs received.

Gayleen A
Gayleen A
 

Our Doctor's nurse recommended that we purchase a pair of compression stockings for my husband. She recommended the Medshop site. I found what we needed. The postage was prompt, the stockings were a great price point. The product was great and fitted well and are comfortable and doing their job.

Julie Coker
Julie Coker
 

I’m very happy with the service from this company. Ordering was easy, communication was excellent, and the stethoscope arrived quickly and exactly as described. I wouldn’t hesitate to buy from them again. The Littmann CORE stethoscope itself is well made and the sound quality is excellent. However, I was disappointed to discover that one of the… Read more

main reasons I purchased it—being able to record and save heart and lung sounds—requires an expensive subscription upgrade in the Eko app. From the product information, I had expected recording to be included as part of the purchase, so this came as an unpleasant surprise.

I understand the retailer has no control over Eko’s subscription model, so this isn’t a criticism of them. I simply think potential buyers should be aware that some of the features you might expect to use require an ongoing paid subscription.

Linda
Linda
 

Mens Jacket with Logo. The logo is wonderful! the jacket was brought because we liked the style better than the womens. Light weight jacket that fits our purpose of looking smart as a team.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.