AI reviews summary
Pros
Verdict
Overall, customers express strong satisfaction with Medshop, frequently highlighting the reliable product quality, competitive pricing, and intuitive website experience. While delivery speeds are generally viewed positively, a small subset of reviews notes occasional delays with order dispatch or shipping times. The company maintains a favourable reputation for medical supplies, scrubs, and diagnostic instruments.
Reviews with attachments
I LOVE the color of my stethoscope!! also very fast shipping thank you so so much medshop. happy with my purchase. :)
I used to purchase from them three years ago, back then, the communication was good and the products were great. Recently, I bought two scrub tops. The sales team mentioned that one item would need to be ordered in and might take some time, but it was actually dispatched the next day. Unfortunately, the quality was disappointing; the scrubs were… Read more
thin, baggy, and the sizing was inconsistent.
I reached out requesting a refund or exchange, but haven’t received any response to my emails or requests. Very disappointed with the experience and won’t be returning. In 2026, it’s far more convenient to shop elsewhere. Medshop just can’t compete.
I ordered a stetethoscope and sphygmomanometer from NZ. Items reached to in 7 working days which i think is ok since it was a standard dilevery. Iam happy with the items. They were properly pack and brand new. I read lot of comments about delivery being bad but i had no problems. They also sent me emails regarding delivery. The only thing lacking… Read more
is that there is no way to contact them which makes people think the company is not legit however they are very legit. The first email will be that you have bought the items and the rest of the emails will be when you about to receive the items. Overall in had no problems. Iam very satisfied with the products. Will definitely buy again. Thankyou.
Very good quality!! Worth the money. Highly recc if ur a nursing or med student looking for some med tools to practice for uni
I was looking for a stethoscope and sphygmomanometer for a Christmas present for my wife who needs them for her course. I can afford decent stuff but I couldn’t find any local over the counter suppliers. In fact everyone local has very limited supply and want you to order online and drop shipping seems to be industry standard. I chose medshop nz… Read more
because although they order in from their South Australia warehouse they apparently hold full stock and promise about 10 working days to ship out. I had three weeks until Christmas so I took a chance on the mad Christmas shipping backlogs and ordered. The equipment arrived well packaged on the the 23rd December so alls well and my wife is very pleased. Thanks Matt NZ.
Great price! High quality equipment! Prompt delivery and great communication.
Latest follow-ups
Ordered multiple different things. Some were in stock and others weren’t. Had what was available delivered to me. Reasonable communication and fairly responsive to emails. While it took few months to have all the things delivered, they got there in the end! Quality of the products were within expectations
Follow-up · The quality was reasonable. I appreciated the option of partial delivery given to me and just happy that everything arrived okay. The delay occurred at the supplier’s end where the product was just not available to MedShop to deliver to me.
fast efficient service product looked amazing we got a stethoscope ingraved for one of our team members and it loks amazing
Follow-up · We have ordered a few replacement pieces since the above mentioned order and I have been very pleased with the turnaround time of the order and the quality of the parts we received , medshop remains one of our go to suppliers for stethoscopes and replacement parts for them
The product as always was exactly as expected and the delivery was very quick which was fantastic Will continue to order from Medshop
Follow-up · Again delivery was quick and parcel and its contents were in perfect order
Positive reviews
A great stethoscope. Quick to arrive. Free engraving a bonus! Only problem is the colour is mildly different and not as bright as the website (not Medshops fault as it’s the same pictures as Littman website). More accurate colours can be found on Australian AMA or eNurse websites.
Brilliant, fast, efficient and excellent quality! I appreciated being contacted after my order was placed to confirm I was happy with the picture and writing I chose before they proceed putting it on the top. Lovely touch to customer service. Delivery was quick and came days earlier than scheduled. I'm so happy with the scrubs, they are great quality and so comfortable I will defo be ordering again in the future :)
The product needs a simple way to identify each blood pressure test. Like having a file for listing those being tested and being able to allocate a test to someone on the list. It has to be simple to operate.
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Negative reviews
The Cherokee WE210 are a great fit and nice material, as well as comfortable. I love the little side split. I also ordered the Cherokee WW110 scrub pants, however I didn‘t like the fit and material. The navy colour scrubs are true to colour, the „Hunter Green“ in my opinion is not, a bit too bright rather than the green pictured in the photos.
Can not be more disappointed and will never use again! We ordered and waited 4 weeks for the expected delivery of a defib wall cabinet. When still not delivered, kept chasing up for another 2 weeks with no luck. Hard to get a response, and eventually got a refund that took another 7 days to receive. Never use them!
Thought it was a needed QUICK buy from Medshop NEW ZEALAND as order site and receipt said but was despatched Medshop AUSTRALIA. Very long delivery time. Disappointing.
Recent reviews
When I first started filling in the position of Admin Officer, I didn’t know anything about Medshop or the products they sold. We had an order with them, and I was very impressed with how helpful and supportive they were throughout the process. They went above and beyond to assist me, making what could have been a difficult situation much easier. Their professionalism, knowledge and willingness to help made a lasting impression on me.
Beautiful watch with interchangeable leather wrist strap and medical pendant options that is thoughtfully packaged in a quality gift box. Excellent as a birthday gift. Thank you!
I received my pink custom Littman stethoscope and nurses kit and I am very pleased with all items! All great quality, professional nursing items. The website to order from was very user friendly
I bought a stethoscope/sphygmomanometer kit for my granddaughter who has recently started her nursing course. It was delivered to another state and engraved professionally. Very happy all round.
Very quick service and communication even offered me a different choice when particular item was out of stock. Extremely efficient and very happy with their service and great quality products which im happy with my purchases
I was hesitant to order these scrubs online given that they were coming from Australia however I would do so again. The store was easy to navigate, customer service very responsive when I needed to update my address details and I understand my daughter is happy with the quality of scrubs received.
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Our Doctor's nurse recommended that we purchase a pair of compression stockings for my husband. She recommended the Medshop site. I found what we needed. The postage was prompt, the stockings were a great price point. The product was great and fitted well and are comfortable and doing their job.
I’m very happy with the service from this company. Ordering was easy, communication was excellent, and the stethoscope arrived quickly and exactly as described. I wouldn’t hesitate to buy from them again. The Littmann CORE stethoscope itself is well made and the sound quality is excellent. However, I was disappointed to discover that one of the… Read more
main reasons I purchased it—being able to record and save heart and lung sounds—requires an expensive subscription upgrade in the Eko app. From the product information, I had expected recording to be included as part of the purchase, so this came as an unpleasant surprise.
I understand the retailer has no control over Eko’s subscription model, so this isn’t a criticism of them. I simply think potential buyers should be aware that some of the features you might expect to use require an ongoing paid subscription.
Mens Jacket with Logo. The logo is wonderful! the jacket was brought because we liked the style better than the womens. Light weight jacket that fits our purpose of looking smart as a team.
I ordered a box of 24 CoaguChek XS PT test strips from Medshop. They had 12 months until the use by date which is important and the price was competitive. They arrived in good condition and in a timely fashion.
Happy with the product and price, and good expiry window on the strips. Deliver took a month which was longer than I expected, so just something to be mindful of.
Bought a stethoscope from Medshop for my partner, and the entire experience was fantastic. Ordering was super easy, shipping was fast, and the stethoscope is top-notch quality. She loves it! Will definitely be ordering from Medshop again. Highly recommend!
Good service and products but nothing on their website to indicate that the product would be coming from Australia. Thought it was coming from New Zealand and would be delivered in a couple of days but took just under a week as it came from Australia.
Very happy with the service. Good tracking details. Quick delivery. Happy with the pants. True to size and what I expected. I will definitely be purchasing more pants. Thank you.
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