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Reviews

(693)
(119)
(29)
(10)
(72)
  • Transparency
    4.5 (149)
  • Customer Service
    4.5 (188)
  • Loan TypeFixed Rate (92) · Line of Credit (25) · Variable Rate (10) · Split (1)
  • Application Process
    4.5 (189)
  • Timeliness
    4.5 (183)
  • Loan Term2.899 years (84)
  • Loan Term 4.571 months (14)
  • Cash Arrival2.706 day(s) (17)


Damian

DamianSouth East Queensland, QLD

Great service

published

Hi I found the process hassle free and got the car I wanted.I needed a car to get to work as public transport was not an option.Others wouldn't give me a fair go but money 3 did.Thanks so much

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Money3
Money3Money3

We're glad we could help Damian!


Terry

TerryMid North Coast, NSW

Perfect choice for me

published

I needed car for work so I had a broker who help me out with all the info they needed. Got approved caught the train which took 6hrs pick the car up and i was off....most of the time if I need to redraw on the loan its approved . Look forward to having more business in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateMay 2018
Car ModelFord Falcon BA
See all answers

Review collected in partnership with Money3


Cranky mum

Cranky mumSouth East Queensland, QLD

  • 2 reviews

Horrible!

published

Terrible customer service. No one did anything they were supposed to once off the phone making it a week long application and then they stuffed up anyway.
Once loan is payed off I'll be steering clear of this company

Customer Service
Application Process
Timeliness
1 comment
Money3
Money3Money3

I'm really sorry to hear that. Are you able to tell me whether your loan was through a branch?

Courtney Joey

Courtney JoeyQLD

  • 7 reviews

Horrible Unreliable

published

Got approved for a car loan on finance through money 3 with unicorn auto, drove 3 hours to pick up the vehicle making it very clear i had no way home without the vehicle i was picking up, when i got there money3 withdrew the approval since i was staying at a caravan park for a week?! Spent the last of my money to get to the vehicle since i desperately needed it, so 6 hours of driving and a waste of time and money all for nothing. Money 3 or unicorn auto didnt care at all such horrible customer service. Just said there was nothing they could do and recommended "catching a train home". In such a bad situation at the moment and they literally declined me because of it, I honestly dont think these good reviews are legit at all.

Transparency
Customer Service
Application Process
Timeliness
See all answers
2 comments
Money3
Money3Money3

Hi Courtney, l'm really sorry to hear of your inconvenience. Could you please send your full name and date of birth to reviews@money3.com.au so we can investigate your account.

Courtney Joey
Courtney Joey

very happy

published

i am very happy with the customer service i was provided with. will surely recommend to friends and family.
at this time there were no issues.
looking forward doing more business in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateAugust 2018
Car ModelKia Carnival KV (1999-2006)
See all answers
1 comment
Money3
Money3Money3

That's great to hear John!

Review collected in partnership with Money3


tara

tara

  • 2 reviews

Awesome

published

Been with money3 for 2 years now and so glad I found them! Every time I need a top up it is always approved. Thank you Money3!
Highly recommended to all.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Money3
Money3Money3

We're so glad we could help Tara!

Review collected in partnership with Money3


Carmen

CarmenSouth East Queensland, QLD

  • 2 reviews

Made the whole process easy to buy a car.

published

I experienced Fast, friendly service from Money3
Recently needed redraw to afford excess on a claim...had money in my account in the same day!!! They said u I am a good payer and deserved the help...they went abovr and beyond and saved the day!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2018
Car ModelMitsubishi Lancer CE
See all answers
1 comment
Money3
Money3Money3

That's so awesome Carmen! We're glad we could help :)

Review collected in partnership with Money3


Gary N.

Gary N.South East Queensland, QLD

Money 3 saved me

published

Great customer service, money 3 got me into the car if my dreams. I'm so happy with their service I would use them every time. The customer service is second to none.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Money3
Money3Money3

We're so glad to hear that we could help Gary! Enjoy your new car :)

Review collected in partnership with Money3


Thank you great service

published

helpful customer service I am very pleased with the way the redraw was paid fast into my mechanics account.I will be making use of Money3's other loan services in the near future

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
See all answers
1 comment
Money3
Money3Money3

That's great to hear Peter!

Review collected in partnership with Money3

Great to deal with

published

Great customer service when i needed to redraw on my loan to cover cost for tyres and was happy with the easy communication and dealing with the staff at money 3

1 comment
Money3
Money3Money3

That's great to hear and we're glad we could help Jeremiah!

Review collected in partnership with Money3


Nicky M

Nicky MMid North Coast, NSW

  • 2 reviews

Wonderful company

published

Caring,understanding,Great customer service all round Great company to be with
If it weren't for money 3 I'd be stuck with a run down old beast of a car. I am super grateful for there help.

Transparency
Customer Service
Application Process
Timeliness
Car ModelHolden Cruze JH
See all answers
1 comment
Money3
Money3Money3

We're so glad to hear that Nicky!

Review collected in partnership with Money3


I am extremely happy with your services thank you so much for all ur help

published

I am really happy with ur services u have made me really happy and helped me so much if i didnt have ur help i dont know what i could have done

Transparency
Customer Service
Car ModelToyota Corolla
1 comment
Money3
Money3Money3

Thank you so much for your kind words and we're so glad we could help Linda!

Review collected in partnership with Money3


Because they helped me out

published

The service was great good and fast if you get the chance and need cash go and see money 3 for a car or small loan then spend it ha

Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Money3
Money3Money3

Thanks for leaving your feedback Steven!

Review collected in partnership with Money3


They are great.

published

They were these for me when no other lender with lend me money for a car. 100% the best! Highly recommend there service to friends and family. Thanks for helping me

1 comment
Money3
Money3Money3

We're glad we could help Jaymee-Lee!

Review collected in partnership with Money3


Exellent

published

I’ve had exellent and quick service every time I’ve dealt with a loan through money 3 I would recommend them to enyone.Ive got two car loans through money 3 now,and haven’t had a problem

Loan TypeFixed Rate
Loan Start DateAugust 2017
Car ModelHolden Commodore VE
1 comment
Money3
Money3Money3

That's great to hear Steve!

Review collected in partnership with Money3

Easy! Friendly!

published

Money3 have great customer service, have easy and quick redraws when able. They were the only company to give me a chance for a loan when no one else would. Happy customer!

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Money3
Money3Money3

We're glad we could help Kirsty!

Review collected in partnership with Money3


Thomas

ThomasMurray Region, NSW

Great service

published

Quick hassle free service was easy to deal with would deal with them again for my next car if I need to team work hard to get what you need

Customer Service
Loan TypeFixed Rate
Loan Start DateMarch 2019
Car Model2000-2007 Toyota MR2 Spyder
See all answers
1 comment
Money3
Money3Money3

That's awesome to hear Thomas!

Review collected in partnership with Money3


Tanya

TanyaPeel, WA

Great and easy service

published

I found I was very nervous applying for a car loan but as I really needed a vehicle I had to do it so I applied which was so easy to do and when the pre approval came back I was stunned at how fast they were. The money3 broker I had did a fabulous job of helping me through the process and in being so patient whilst I found the vehicle I wanted (which took a while) but glad I did. Thank you money3 for making my life easier. Repayments are at an affordable and manageable rate I love it.I will definitely use again in future

Transparency
Customer Service
1 comment
Money3
Money3Money3

That's great to hear Tanya!

Review collected in partnership with Money3


Terrence

TerrenceFar North Queensland, QLD

Very good service

published

Very friendly and helpful staff money paid very fast when you need it one of the best finance I've used yet considering I am only on pension I always pay on time since that they have always looked after and helped me out when needed two thumbs up

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Car ModelHolden Ute VY (2002-2004)
See all answers
1 comment
Money3
Money3Money3

We're glad we could help Terrence!

Review collected in partnership with Money3

The reviewer stated that an incentive was offered for this review


Kellie

KellieDarling Downs, QLD

Is good

published

Staff are friendly and will help with just about anything and will help solve any problems you have and if not they keep trying to solve the problem until it is done

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2018
Car ModelMazda 6
See all answers
1 comment
Money3
Money3Money3

That's great to hear Kellie!

Review collected in partnership with Money3


Page 1 of 47

Questions & Answers

Hayden

Haydenasked

How long does it usually take for the money to come through to my heritage bank

No answers

Aran W.

Aran W.asked

Whats the estimated funding clearance time to ANZ account please?

No answers

Jasmine R.

Jasmine R.asked

I applied for a $500 loan , I have $425 left to pay. I just wanted to know why that is when I've made 3 payments of $85 and my balance should be $245 . How much am extra am I really repaying ? Because wow! .

3 answers
trisha
trisha

You don't repay just the $500, there are fees on top of that amount, you need to look at your contract and payment schedule, that will tell you all you need to know or else contact Money3.

Jasmine R.
Jasmine R.

Thankyou, I thought by logging into my account online if be able to see all that.

Money3
Money3Money3

Hi Jasmine, we are no longer affiliated with Money3 Branches. Please go to www.money3branches.com.au and give the number a call :)


Get an answer from our members and Money3 representatives

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