Mr Loan
Verified75 reviews
- First Home
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- Second Home
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- Investment Property
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- Refinancing
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- Home Construction
Recent reviews
Thank you so much Ken for your help! Highly recommended! – Great service, very polite, always happy to answer questions and most importantly got my refinance done for a lower rate! Thanks Show details
Highly recommend! – Yoyo is an outstanding communicator. She made the entire refinance process efficient, smooth and hassle free for me. She’s really good at genuinely thinking out of customer’s shoes, helping me to get the most out of refinancing, closed with a great deal. Show details
Friendly, personal and informative – As a new home buyer, I had no idea where to start. I was offered hours of explanation on what to expect, how things work and the best way to go about getting the top rated current loan. I have nothing but good things to say about how friendly, professional outgoing and informative the staff were with myself and my circumstance. I'll be recommending my broker and this company to everyone. Show details
Strongly recommend – Bruce and team are very helpful and professional. They provided useful and valuable information before refinance, successfully find a finance institution very good interest rate and $3K cash back, which reduced our monthly interest significantly, Strongly recommend to all friends and relatives. Show details
Very Happy customer! – Anna is highly efficient and very robust and details in terms of everything.. She give really good advice tailor for our own circumstance and the timeline she suggested is really precise...really happy about the service! Show details
Fantastic experience - highly recommended – We worked with Ken for our first home loan, and we cannot recommend him enough. Such a professional - knowledgeable, but also patient with explaining all the different components of the process. He was proactive and endlessly helpful, and always made sure we knew what was happening with our application. Thank you so much for all your help Ken, we really appreciate it! Show details
Professional Services that Go Beyond and Above – Really feel grateful that have an opportunity to know and work with Ken, from Mr Loan. Even it was under a very difficult and compliated situation, Ken still worked around the clock and assisted me whenever I needed. He always thought one step ahead and offering the best advice that suit my unique circumstance. Always efficient and persistent,… Read more
can't find a broker as reliable as him elsewhere. Highly recomended Ken's services to my friends and family.
Amazing service and prompt follow ups! – It was an amazing experience being guided by Ken through my first property loan! He explained things thoroughly and was very accommodating with my work schedules. Would highly recommend getting in touch with Ken! Show details
great service – it is always nice to know my broker will do her best to help me resolve any issues during my refinancing process. my broker Yoyo was very honest and helpful. She was so patient while i asked so many different questions and always ready to help me with whatever problems i came across, even small matter like helping setting up electronic signature or options of choices i can have during the process. can't thank her enough for her service. Show details
5 star service with a smile :) – Ken was my dedicated broker when we had to refinance my home loan. He was dedicated, diligent and efficient in managing the application process from the beginning till the end. Most importantly, he takes the time to listen, identify and understand our goals so that he can recommend the most suitable product for us. Highly recommended Mr Loan if you are looking for a fabulous and reliable broker. Show details
Dorothy is fantastic – Dorothy who looks after me has been working very thoroughly and patiently with me since I first contacted the company. My case is quite complex, but she always took time to listen and always got back to me with accurate information. Show details
Professional and patient – very happy be working with Mr loan , no costs on my case , and happy with the rate with my loan . Broker ( Dorothy) strongly recommended if clients who need loans. She will g ive you the best solution. Show details
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Really helped me with my home loan with good interest and loan amount – Bruce is a nice person, he was patient with my questions and fast responding, and so lucky I finally get my loan approved with a low interest rate and higher loan amount Show details
Thank you – Thank you Yoyo Yuan for your great support throughout the process! She has extensive and excellent knowledge / experience to loan applications and credit approval with many banks. She was very attentive and helpful! Show details
Highly recommend, very efficient and effective work for my home load – No drama, all things are processed quickly. I used to use broker services from the banks directly, some are good but most are requiring a lot of manual work, not suitable for busy families. Show details
Big thanks to Ken – Ken is the most professional broker that I have ever met. He did a very nice job during the whole process of application. The customer service is excellent and definite 10 out of 10 that Ken is truly deserved. I will definitely recommend him to my friends around me and thanks a lot. Show details
Thanks to Anna for her top notch service – I am really happy to get Anna for my home loan broker. She has great expertise in choosing most competitive home loan to meet her client's needs. Really appreciate her service and her capability to make the whole process transparent and make clients to enjoy a delightful experience that is hassle free. Would definitely recommend to my friends. Show details
Thanks to Ken! – Ken definitely deserves a 10/10. He made the whole process easy for us. We went through the application and settlement smoothly without any issues, he extended our pre-approval a few times for us. Mr. Loan was recommended by a friend and I would highly recommend Ken to all my friends and family! Show details
Excellent service – Really appreciate to get Bruce as my loan manager and he is quite professional and efficient. He can always get the best deals in the market and also guarantee everything done within timeline. I am so happy to use their service and would recommend to my friends. Show details
Top notch service and professional staffs – Dorothy is our home loan broker, she is proactive, professional and she always plans ahead. Dorothy asks a lot of questions prior, where other brokers don’t. She knows her client’s priorities which makes everything smoothly. When we had concerns, she came up with several solutions. We couldn’t be more thankful. I would highly recommend Dorothy and her firm for home loan. Show details
Perfect Service !! – Everything great. I will suggest to my friend if they need any help from your company later. Thank you every much for all your team members hard work. Have a great Christmas! Show details
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Great – thank you very much dorothy for finalising my home loan documents. Prompt replies and accomodation for my schedule in light of pandemic restrictions. good follow up, thank you. happy with the end result.
Excellent service thanks to Dorothy! – It was such a relief to have Dorothy takes care of our home loan. She is very professional in what she is doing, knowledgeable and patient about all the questions I had. She helped us settled two of our homes loans smoothly. I would highly recommend her to anyone has loan needs. Show details
Thank you Dorothy! – Dorothy is very helpful and patient - she was very good with follow ups, answered all questions and reassured me through my home loan journey. Happy with the overall service that was provided, recommended!
First class service – Thanks to Dorothy for her excellent service through the entire refinance process. It took as long as 3 months from the first day until settlement but I was provided with patience and updates/follow ups in time along the way. I would highly recommand this to anyone looking for someone professional who can take care of their mortgages/refinances. Show details
All good, quick and reliable – All perfect, completely satisfied. My home loan was kind of in a hurry but all the ducuments well prepared with whatever needed detaily describled to us, and finalised in two weeks for the entire procedure. Show details
Excellent service – We would highly recommend Dorothy! She's professional, patient and extremely helpful. She’s a great broker went above and beyond and made us felt totally at ease throughout this process. We're so lucky to have Dorothy as our home loan broker. Show details
Excellent care and extremely professional – We were recommended to Mr. Home Loan by a couple friends of our who had recently gone with Mr. Home Loan. My wife and I need a home loan and decided to go with them - Ken is and was extremely helpful, I can't recommend him enough. I literally do not write these product reviews unless I really believe in the product and Mr. Home Loan's service… Read more
was exceptional.
They would update me on everything, messaging and texting to get the best deals for us - and making sure everything was in place to settle smoothly.
Excellent service – Went with Ken who performed above and beyond. I was a first time home buyer with a lot of questions and worries but they were all addressed with a smile. Show details
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