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2MyBudget

MyBudget

 Verified🏆 2026mybudget.com.au
2MyBudget
4.7

1,756 reviews

Positive vs Negative
88%12%
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Transparency ?
4.6
Rates and Fees
4.5
1,756 reviews
5 Kerry  · Kylie was super helpful and has been able to resolve my enquiries today and entered my long term saving goal for my 50th in 2029
5 Mellissah P.  · Fantastic service, friendly staff, definitely helps assist with restructuring your finances and your mind. Highly recommended.
5 S thiagu  · Very. Very friendly . Made me understand what i need information.good job keep doing what you best.
5 David E  · Kylie was very helpful she updated my budget that I hadn’t reviewed for a while so lots of changes also helped sort funds my holiday for next year
5 Sarah H  · Very helpful, kind and non-judgmental. Willing to help with unknown issues
5 Vicki Gregory  · I have been with MyBudget for 18 years or so. Very easy to deal with, and helpful with suggestions to overcome temporary issues with our finances.
Anonymous
AnonymousNSW
  Verified

My budget overall has been so valuable for us. We now have no debt left except our home loan and you helped us secure an amazing refinance loan. We’re truly so grateful. Show reply

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Kylie
Kylie
  Verified

Wow, Emma was so amazing to talk too! Beautiful person, beyond informative, helped me understand so much on this phone call, MyBudget is just getting better and better, only just joined, but has been life changing, thankyou so much, for bringing so much peace to my life, it's changed everything for me Kylie Jones Show reply

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mel t.
mel t.
  Verified

Alice has gone above and beyond and has been absolutely Outstanding, shes turned my life from being an absolute mess yo be able to do this almost by myself, one day that will come but untill then Alice has been there day in and day out sometimes especially when it gets all to much for me and I hurry my head in the sand, Alice you're the first… Read more ·  1

person yo boost my confidence so thanks yo you life's just starting yo feel the best it ever has. Thankyou Alice I couldn't of done this without you. Thankyou for also telling me how proud you are of me for never giving up Thanks again Alice at my budget you are my hero ❤️

Reviews with attachments

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Val
ValVIC3 posts
  Verified

Everything was fantastic and professional Thank you so much appreciated Show reply

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Allan
AllanWA3 posts
 

Allan Obbes here . Been with MyBudget for over a year now. Since my application for Bancruptcy ; they have helped me with my finances; saving money, preparing with upcoming bills & & their Call Support is amazing & so so helpful. Show reply

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Craig O
Craig O2 posts
  Verified

Been with them for 10 years, not changing any time soon. Spoke with the amazing Mitchell today, handled my issues with consummate ease. :) Show 3 replies

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Nicole
NicoleVIC
 

Outstanding Support – Tanya has honestly changed all aspects of my life for the better. I struggled with overwhelming debt after my separation and the whole team at My Budget were so supportive and non judgmental. Every call is handled with care, attention and professionalism. I cannot thank My Budget enough for getting my finances and life back on track. Would highly recommend it to everyone. Knowledge is definitely power. Thank you Tanya and My Budget. Show reply

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Julie
JulieVIC2 posts
 

Best decision I’ve ever made – My situation was so dire I wasn’t sleeping, the stress and anxiety was impacting my personal relationships, work and every aspect of my life. I was receiving debt collection calls, emails, text messages and letters. I was scared to pick up my phone. I researched debt consolidation loans, early release of super, everything you can image. I… Read more ·  2

finally made the decision to give MyBudget a call and honestly it’s the best decision I’ve ever made.

After the initial conversation, I was just hoping MyBudget could help me manage my debt and get things like credit cards and store credit under the limits. I wasn’t prepared for the the possibility that my situation was so bad I needed to go bankrupt. I thought I was a failure because I had buried my head in the sand for so long and let things get this bad. I couldn’t support my family, I’d failed my son.

It took me a little while to process but after much research, I knew this was the only option to keep the roof over our heads and food on the table.

I signed up to MyBudget, have taken the steps to apply for bankruptcy and believe it or not, I can finally see light at the end of the tunnel. I know my bills will be paid on time. I won’t have debt collectors calling, emailing or texting me.

Everyone I have spoken to at MyBudget has been so kind, patient, understanding and compassionate. From the customer service representatives, Ben and Aaron and to the beautiful Shasta who has helped me with providing knowledge, support and kindness. She answered all my questions and I couldn’t have gotten through the last few days without her.

MyBudget have my budget up and running and I can finally sleep a little easier, the stress and anxiety have eased knowing my basic living expenses will be paid on time. There is nothing better than knowing your rent won’t be late again and utilities won’t be cut off. Not only that, but I can still enjoy my coffee fix and my football :-)

I even have a savings goal. Something I didn’t even dream of a short couple of weeks ago.

When the employees say welcome to the family, they genuinely mean it. The customer service they provide is phenomenal. You can’t fake it. They genuinely mean it when they say they care.

My only regret, I should have done this years ago. If I had, I may have been able to avoid insolvency. But what is done is done, I am now moving forward with the amazing people at MyBudget knowing I am in full control of my money for the first time in my life.

I can’t thank everyone enough.

Latest follow-ups

Natasha
Natasha3 posts
  Verified

Even though I’m on a relatively good income, I struggled with keeping track of my expenses and building up savings. MyBudget has just taken the stress out of managing my money, and I’m very grateful for their kind, respectful and judgement free advice and support. Show reply

 Follow-up  · i've been more realistic about what I need each week, and much more mindful of the choices about things I want.

Ben
Ben7 posts
 

Do not use they pay your bills and everything else rather before your living expenses even if you have it as number one every time you want to try and get your own money they always charge you have to pay a fee to get your own money . Do not use all they want is your money. That's it. Nothing more. They're not very good help at all

 Follow-up  · It was a fight to get my money. They wanted to pay themselves and all bills first before giving my living expenses. I tried to change this but my budget said you have to pay them and your bills first if I did want to change I'd have to pay a fee to get my own money. Very rarely they did help and their excuses is that. They are trying to get you… Read more

MyBudget
MyBudget    

Hi Ben, We sincerely apologise for the frustration… Read more (+4 replies)

In-depth reviews

Tanya smith
Tanya smithVIC
  Verified

Nicole has honestly been an absolute game changer for our family. We came into this feeling overwhelmed and, if I’m being real, a bit defeated financially—but from the very beginning, she made us feel supported, understood, and completely without judgment. She’s incredibly knowledgeable and explains everything in a way that actually makes sense,… Read more ·  1

which has helped us feel more in control and less stressed about our situation. What really stands out though is how much she genuinely cares. She takes the time to understand our circumstances as a family, not just numbers on a page, and works with us in a way that feels realistic and achievable.

Nicole is always there when we need her—patient, encouraging, and consistently going above and beyond. She celebrates the small wins with us and keeps us motivated when things feel tough. It’s rare to come across someone who combines professionalism with such a down-to-earth, supportive approach.

We honestly couldn’t ask for anyone better. She’s an absolute superstar and we’re so grateful to have her in our corner.

Shyla Mcphail
Shyla McphailVIC
  Verified

I had a phone call with My Budget today and honestly, it was one of the best calls I’ve ever had. I hung up after 1 hour feeling so happy, motivated, and genuinely excited about what the next 12 months look like for me and my partner. In the past, I’ve had a few calls where I’ve walked away feeling overwhelmed, stressed, and like my goals were… Read more ·  1

out of reach. But today was completely different. The lovely lady I spoke with today was absolutely incredible. She was so warm, kind, and genuinely caring from the moment the call started. She really took the time to listen to every detail, never made me feel rushed, and made me feel completely comfortable opening up about our situation. Her patience, understanding, and the way she explained everything so clearly made such a difference. You can tell she truly cares about helping people, and that kind of support is so rare to come by. She completely changed my perspective and made me feel confident and excited about our future.

She helped put everything into perspective and showed me that the goals we’ve been dreaming about are actually achievable just by working through our budget properly. It was such a refreshing and empowering experience.

I feel so over the moon to be with My Budget. It’s honestly one of the best decisions my partner and I have made. Having that financial clarity and freedom not stressing about bills, debt, or when things are due is such an incredible feeling.

I would 110% recommend My Budget to all my family and friends. It has truly made such a positive difference in our life

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Carolyn B.
Carolyn B.NSW4 posts
  Verified

My budget are my financial management genies they can squeeze blood from big old stones quite painlessly they have helped my husband and I get out of a desperate situation where we had to go almost into bankruptcy however I can't quite remember what it was called but it was like an admistrstion team took over to help stop all creditors from… Read more ·  1

hounding us then that allowed us to start to repay ever so slowly $96000.00 worth of credit card debts. It was severe hardship and it was very tough. When we first joined my budget my husband was really apprehensive due to the management fees that my budget charges for their fees. But I said we've got nothing to lose. Well that would have definitely been over 10+yrs ago now and all I can remember was that within an extremely short period of time where we had paid off completely the $96000.00 and we were no longer suffering with severe financial hardship. It was simply miraculous. My husband gad definitely come around to the definitely paying management fees as they area small investment into your complete financial stress strain or concerns for our money ever again.. we have money for rates ,car rego , Xmas,food,transport to get my husband to work ,for every bill that ever comes in I just take a screenshot of it and send it online yo my budget and they take care of it with money we already have saved up for so we know the funds are there. It's been life changing for our family. We haven't needed nor allowed ourselves to ever have a credit card ever again. We've taught our children not to use credit cards and not to use these pay in 4 pays as they are a form of credit card in themselves its just aimed at all of our next generation as not a credit card but an easy way to buy what you want now and pay later and we've not wanted our children to learn the hazardous dangers in g getting stuck in too many pay now pay later. But what I really want to say is there is no greater feeling then knowing your not fearing creditors calling you or bills constantly hanging over your head. We no longer have any financial issues so much thst right now we have built s brand new home thats been valued at $1,1250,000.00 and we currently have approx $100,000.00 in personal savings.. so i have no words to explain just how much we owe everything to my budget as we wouldn't be here in this financial position. So i can never praise my budget more than t he freedom they have given not only my husband and I but helped us teach our kids how to be better money managers as well. So I thakyou from the most sincerest part of my families heart that you saved my family and I will happily tell everyone I can to join my budget because you can and you did change and transform my families trajectory in our life our future. So thankyou so very much we truly and sincerely want to say thank g od my budget exist because I don't know where our family would have ended up today if we didn't watch your adds on television. So we truly appreciate everything that you have done for my family. Thankyou. Sovery much. If your doubting or hrsitating on joining my budget I get it But trust me when I say the feeling of financial freedom is like nothing you can ever imagine especially if your stuck in thst debt loop that we were but believe me when I say my family wouldn't be who we all are today trouble free debt free the feeling is amazing and I want you to feel how your life would be debt free as well. That's only reason im sharing my story is to give you the hope in knowing that they can be your solution today. Just give it a try. Thankyou

Positive reviews

AZARIA G.
AZARIA G.QLD
  Fair Incentive Verified

The service today was amazing my money coach was very helpful bringing my budget back up to health 5 again. I am so happy. I have recommended this service to my parents and they are loving the service also. Show reply

Emily
EmilyQLD2 posts
  Verified

I’ve been with MyBudget for almost five years now, and I genuinely couldn’t imagine managing my finances without them. Their organisation and attention to detail have taken a huge weight off my shoulders. I have complete trust in their ability to manage my money effectively, and for the first time, I no longer feel stressed about upcoming bills or unexpected expenses. It’s been a game changer for my financial peace of mind. Show reply

Michelle
MichelleQLD
  Verified

Kyle was so helpful with reviewing and updating our budget. She really helped us work out what additional costs we hadn't considered already in our budget and when needed to schedule the payments.Over the years we had accrued some expenses we just kept forgetting to add to the budget and she helped us do it with no judgement. Fantastic service!! Show reply

Negative reviews

brooke crismani
brooke crismani3 posts
  Fair Incentive

Terrible dont use them! Helped us out a pickle but since then every week we have issues, pushing payments back without reason, we call they fix it then the next week happens again. Will be cancelling as $65 a week for nothing has not been fun! Nothing but STRESS!!!!

MyBudget
MyBudget    

Hi Brooke, Thank you for sharing your experience. We’re… Read more (+2 replies)

Antony O.
Antony O.SA63 posts
 

I contacted them for Budget advice. What I got was this performance that was focussed on getting my wife and I to hand over our income so they could pay bills, etc. Not give me a road map or plan that I can employ. But their solution, controlled by them, all at a cost. That's fine if you're undisciplined and can't manage your finances yourself.… Read more

That's what they assume everyone is, including us.

After looking at their budget, I worked out how to achieve the same outcomes myself.

Once I decided to invoke the cooling off period, everything changed. Call appointments were cancelled, and I wasn't advised.

The staff became belligerent and talked over me. They weren't interested any more, or willing to accept feedback.

So all this snake oil sales pitch is just bullsh!t.

MyBudget
MyBudget    

Hi Antony, Thank you for taking the time to share this… Read more

Tash Collisson
Tash CollissonVIC3 posts
 

If I could do no stars I would. We have left mybuget after being with them for over 6 years. They left us more in debt than before. They put living expenses below everything else, expecting me to not have any food shopping money sometimes for up to two weeks with a family of 6. 2 adults 4 children. When we left they did not make us aware of two… Read more

bills that were extremely late and we now have debt collectors after us. They did nothing but put us further and further in debt. Trying to take our kids Christmases and birthdays away to pay for bills etc. Expecting us not to give our kids christmas or birthdays. We are more stressed than before we first started with them. Every time I had to ring up for emergencies for extra money for things that had to be paid, they would basically make me feel guilty and keep saying how much it was affecting the budget. We are freshly out of mybudget now and using a free financial counsellor instead of paying their ridiculous fees! Trust me when I say avoid them at ALL costs! They will NOT help you. They will put you further in debt!

MyBudget
MyBudget    

Hi Tash, We are genuinely sorry to hear that your… Read more

Recent reviews

Mikyla-Jane T.
Mikyla-Jane T.NSW
  Verified

Helped me and my family out so much, they are very understanding of your situation and do the most to help you out. Thank you Michael and Alice for helping us get back on track and able to stay saving again. Show reply

Brett
BrettNSW
  Verified

Dropping in a compliment for Marcus, he is always upbeat and assertive, he gets the job done quickly, in a friendly and efficient way. What a rockstar. Big ups to Marky Marcus! ✌️ Show reply

Budgeting Services

Find out how MyBudget compares to other Budgeting Services

Know better, choose better.

Compare all
cookiepuss12560
cookiepuss12560VIC9 posts
  Verified

I have been with My Budget for many years. They have literally been my saving grace. I have minmum finances. I also have no head for figures. They take care of my bills. They set up savings for me. They have always been great to deal with. All the staff are extremely friendly and obliging. I would recommend them to anyone. Show details ·  1

RITA
RITAVIC3 posts
  Verified

Just spoke with Jasmine at Mybudget. She was really helpful with re-arranging some of my payments. Overall, very happy with Mybudget. They take alot of the stress out of my finances. Show reply

Sarah F
Sarah FNSW
  Verified

I had such a fantastic experience, Marcus was incredibly lovely and genuinely enthusiastic throughout our interaction. He went above and beyond to assist me and ended up saving my daughter from missing out on her birthday gift - which meant so much to me. It’s rare to come across someone so dedicated and kind in customer service. A real credit to the team and I’m very grateful for his help. Show reply

David S.
David S.
  Verified

Pam was an absolute champion helping us with our budget tonight. She was professional, knowledgeable and went above and beyond to make sure everything was sorted before we ended our call. Can’t recommend her highly enough. Show reply

Damien G
Damien G
 

Today Shaina was an absolute superstar! I was in a bit of a pickle with my income over the Easter period. Shaina went above and beyond to help me. She made sure every T was crossed and every I was dotted. What started out as a stressful phone call ended in a stress free resolution. Couldn’t be happier with Shaina’s service. Thanks again Show reply

Gianni ZM
Gianni ZM
  Verified

Kylie was fantastic. She sorted out everything I needed without any issues at all. I’m a huge MyBudget fan, and she, along with all of her colleagues, embodies what I love about the organisation. Show reply

Phyllipa H.
Phyllipa H.QLD2 posts
  Verified

MyBudget team have always made the impossible feel possible, it’s almost like they are magicians. Every team member that I have dealt with has been so incredibly helpful, understanding and supportive Show reply

Sammy Nahra
Sammy NahraNSW2 posts
 

Aleisha was absolutely amazing!! She made what felt impossible possible and handled all my enquiries with ease. She took the time to reassure me about my budget and made everything clear and stress-free. Her support and professionalism really stood out. She’s a huge asset to MyBudget Aleisha— thank you so much for your help Show reply

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