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Reviews

(1,005)
(58)
(15)
(18)
(129)
  • Transparency
    4.4 (94)
  • Customer Service
    5.0 (4)


Carly

CarlyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

My own personal financial coach!

published

Understanding, proactive and use a positive approuch. I dont fear recieving a bill now or put off opening my mail! I feel like i have a personal banker and PA, keeping me on track and organising me! Juggling life, bills and work was overwhelming until Dee and Tamara stepped in. Im so happy to be part of the mybudget family, i see light at the end of the tunnel, have reduced anxiety over credit card debt and have a plan in place to really see some positive changes to the way i spend and manage everyday life. Thank you to the mybudget team, you are so prompt, proactice, excited and positive. I know longer fear bills and budgeting. Great service!

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HolliePiper

HolliePiperSouth East Queensland, QLD

  • 2 reviews

Best decision EVER!

published

We've been with MyBudget for 10 years now and it has been the best decision we ever made! It provided structure, accountability and if something terrible happens they have friendly staff just one call away to help you work out your financial needs. Since we signed up, we have paid off debt, refinanced, saved for a home and we've been on several overseas holidays... they truly are a personal trainer for your money.

Transparency

Amazing service , best thing we eva did was contact my budget

published

Financially we was in a scary place so we thought we would contact my budget who treated us with dignity and respect. The understanding Of staff and helpful advice they give is amazing , highly recommend my budget to anyone.

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1 comment
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What a relief

published

From the initial consult the service was amazing. Although they told us something we really did not want to hear, they were honest and compassionate about the whole thing. From our initial contact to sorting out our finances, every team member we spoke to was great. MyBudget has helped us get back on track and we will even be able to build some savings now.

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1 comment
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Kate

KateSouth East Queensland, QLD

  • 4 reviews

I don’t know where I’d be without MyBudget

published

Financially, my family was in a scary position .. we decided to contact MyBudget and it was the best decision we could have made. Not only did they treat us with dignity and respect at our most vulnerable time, but they even went above and beyond to assure us we wouldn’t be behind. At the end of the day, they are running a business and they had no obligation to do what they did to assist us further but they did it anyway. We are beyond grateful.

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1 comment
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Abby

AbbySouth East Queensland, QLD

Financial personal trainers!!!

published

Since joining MyBudget we have been able to enjoy life and are smiling again. They helped us create a budget to get us to the next step which was debt consolidation. We were paying too much interest and not getting anywhere and litterally drowning in a never ending cycle of debt the team were so amazing and friendly!
We are now in the position to budget for our family holiday in December to Disneyworld and New York for Christmas all without using finance or a credit card!!!
We feel we have taken the right direction and we can’t thank MyBudget enough.. we think of them as personal financial trainers!

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1 comment
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Kristy West

Kristy WestGreater Melbourne (Outer), VIC

The best financial decision I’ve ever made

published

Being a single mum to a special needs child, MyBudget has helped me manage my financial responsibilities in a caring and organised way. Saved my life. No issue is too much and they are always available to help with any worries I might have.

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1 comment
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Tim O.

Tim O.South East Queensland, QLD

Outstanding product and service.

published

Mybudget has been fantastic. The service they provide is beyond comparison. After struggling for many years we are finally getting on top of our finances. The staff have obviously been chosen for their customer relation skills and been well trained to get the best out of their product. In the 3-1/2 years we've been with them, not once have we had a bad experience or been inconvenienced in any way. Thankyou.

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1 comment
MyBudget
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I feel like I have close friends looking out for me!

published

I recently joined My Budget and I have been dealing with Tamara in the set up stage.
I had to add a few things onto my budget at the last minute and Tamara made no judgement, she just made it work.
I honestly felt like I was dealing with a friend who had my back.
Thank you so much Tamara.

1 comment
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Daniel C.

Daniel C.Metropolitan Adelaide, SA

Looking forward to see my davings potential.

published

The staff have been amazing all the way from the smiling warm welcome from the receptionist to the guys working with me on 'my budget'. I am now looking forward to attaining my goals with the my budget team.

Transparency
1 comment
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Lunchy

LunchyHunter Region, NSW

  • 7 reviews

Waste of time and effort

published

Contacted my budget to see if they could help me basically budget the bills and savings better. With a new baby on the way wanted to get it right this time financially. Well the first appointment over the phone was an hour and half behind but I got a calm at five To indicate she was running late ,ok I can understand people get busy but felt like I was rushed and and consultant Pamela did not listen at all and I kept repeating myself cause she was rushing.
Then three days later for the follow up no call to say running late just called later which I missed cause I was putting my son to bed. Great customer service My Budget should be very proud of yourself. Never again

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1 comment
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Garry

GarryGreater Melbourne (Outer), VIC

Enquire

published

I am with my budget and I am just enquiring about how to cancel my my budget account can anybody help me on how to do that please just enquiring

1 comment
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Lifesaver

published
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1 comment
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sandylang669

sandylang669Sydney, NSW

WOWZA

published

Wow, I can’t believe how sensational this is,
I have been with my budget for a month now and I wish I knew about it years ago,
Best decision I have ever made in life, no worries no stress everything is organised all I have to worry about is doing my weekly shop.
Great Service,great to deal with always pleasant to speak with
thank you

1 comment
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Tegan

TeganGreater Melbourne (Outer), VIC

Could not survive without them!

published

I absolutely love My Budget. My partner and I have been through a lot of bad times recently in relation to money however My Budget have helped us through it! Highly recommend!!

Transparency
1 comment
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Deborah

DeborahSouth East Queensland, QLD

Saved me when my financial situation had hit rock bottom and I was at a serious mental & emotional loss

published

My Budget saved me when my financial situation had hit rock bottom. The experience and patient nature of all staff who assisted me kept me focused when I was at a serious financial, mental and emotional loss. My life has turned around and is now in the positive and I never thought it possible until I spoke to My Budget.

Transparency
Customer Service
1 comment
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Chris

ChrisSouth East Queensland, QLD

  • 2 reviews

The best decision I ever made....

published
Transparency
1 comment
MyBudget
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Don't know where i would be without them. Life changing..

published
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1 comment
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Sacha W.

Sacha W.Sydney, NSW

I honestly couldn’t survive without this now!

published

This service has completely changed my financial circumstances!
I always had a good income, but wasted it all and had no idea where it went! Now I have savings and a dramatic reduction in debt, and never even need to think about money!

1 comment
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Nicole Y.

Nicole Y.Greater Melbourne (Metropolitan), VIC

You can't put a price on having financial peace of mind.

published
1 comment
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Page 1 of 62

Questions & Answers

Bell

Bellasked

Hi
Are there any payment runs over the weekend? I made a withdraw about midnight and it’s 7pm now and I’m haven’t received any funds to my commonwealth account
Cheers

4 answers
Tim O.
Tim O.

Sadly no. The next run will be 8am Monday I think.

Bell
Bell

Thanks Tim

MyBudget
MyBudgetMyBudget

Hi Bell,

our standard payment run times in Australian Eastern Time (AET) are:

8:15am
10:45am
12:15am
2:45am
4:15am
5:15am
Monday Friday, so you will just need to factor in the local time difference.

Please let me know if you have any other questions.

Kind regards, Peter - MyBudget


Lindsay

Lindsayasked

If I have 2 lots of superannuation and am over 60 can I use one to pay out my credit cards.

1 answer
anthony steward
anthony steward

hi lindsay!!

happy 2020!!

best you contact MyBudget (1300 300 922) as they'll DEFINITELY be able to give you the proper advice on your financial conundrum.

regards,
anthony...


Susan Lambrou

Susan Lambrouasked

Do you do bank transfers on a Saturday

2 answers
MyBudget
MyBudgetMyBudget

Hi Susan,

Thanks for your question. We have six payment runs that occur from Monday - Friday: 7:45AM, 10:15AM, 11:45AM, 2:15PM, 3:45PM, 4:45PM. Hope that helps! Have a great day.

Kind regards, Peter - MyBudget

Ronda H.
Ronda H.

What timezone are these?


Get an answer from our members and MyBudget representatives

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