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MyBudget
- Verified customer
So glad I came back to MY BUDGET never again will I leave!!!!
I was with my My Budget for about 18 months and left because I thought "I can do what they do", not 2 years later I was back in the same position, living week to week struggling to pay bills and sometimes putting food on the table. In an afternoon My Budget had got me on to an affordable plan where i could do food shopping without stressing and my bills were paid. I have been able too in a space of 2 years paid off all my loans and now have the freedom to go on holidays and do what I want with my money that I earn. Never am I made to feel ashamed or guilty from the amazing team at My Budget, they have worked with me through all my ups and down. You cant find a better team to help you!!
1 comment
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Michael HarrisSouth East Queensland, QLD
- Verified customer
Saved my financial woes
Hi my name is Michael and I’ve been with my budget for over 2years now and they have saved me so much money and have helped me be accountable for my positive financial handling.
I’ve been on a Disability pension now for over 10 years and kept casual jobs to help with people the cost of my previous expenses and way of life.
I am a butcher and because of my health condition found work very stressful in a face paced environment. I’m in a place now financially that I don’t have to work and live solely on my pension. Life is a lot better and I rea...Read more
1 comment
MyBudgetMyBudget
Hi Michael
Thank you so much for your kind words and review. We are so glad to hear that the MyBudget service has helped you so much and you have been really happy with our service. I will be sure to pass your comments on to the team.... Read more
I look forward to what we can achieve together in the future! Thanks, Jenny - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
Janice LGreater Melbourne (Metropolitan), VIC
- Verified customer
So glad i rang can’t live without this service
Very helpful they go out of there way to help you and suggest things to help you and the staff are. Excellent and they helped me out of a bad situation which I am grateful and can now live my life
1 comment
MyBudgetMyBudget
Hi Janice,
Thank you so much for your review. We are so glad to hear that you have found our team members so helpful! I will be sure to pass that on. ... Read more
Thanks, Peter - MyBudgetSimilar opinion? Write a review on ProductReview.com.au!
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Find out how MyBudget compares to other Financial Services
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- Verified customer
We will never not be with MyBudget from now on
When we joined MyBudget we were struggling with keeping up with our expenses and trying to plan a wedding. We were on the verge of cancelling when we thought we would give it a go. Within 3 months, MyBudget had our wedding paid in full as well as a fully paid week long, overseas honeymoon! We have since paid if debts and started a solid savings stream. We will never not be with MyBudget!
1 comment
MyBudgetMyBudget
Hi Kasey,
Thank you so much for your review. That is amazing to hear! We are so glad that your wedding was able to go ahead and you were also able to enjoy your honeymoon! ... Read more
We can't wait to see what we will achieve together in the future. Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
Luke M.South East Queensland, QLD
Fantastic service in all respects!
The service MyBudget provides is extremely effective and straightforward. Their app is excellent and if I ever feel like I would rather speak to a person, I have never had more than a 5 minute wait to speak to the very friendly and helpful team. The one exception to this was during the system outage around 8 months ago where wait times were much longer, however this was to be expected given the unforeseen circumstances and the level of functionality they maintained during that period I found rather impressive given their lack of resources at the time. I have recommended MyBudget to many friends and family and will continue to do so!
1 comment
MyBudgetMyBudget
Hi Luke,
Thank you so much for your kind words. We are so glad that you have been so happy with our service! I will be sure to pass your comments on to the team. ... Read more
Thank you for telling your friends about us! Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Jacqueline HarveyGreater Melbourne (Outer), VIC
- Verified customer
I will seriously be with My budget for life.
I have been with My budget for 7 yrs and have bought a house and finally feel in control of my budget. The staff are exceptionally helpful and passionate about the work they do. A wonderful service.
1 comment
MyBudgetMyBudget
Hi Jacqueline,
Thank you so much for your kind words. It amazing to hear that you are feeling in control of your budget! ... Read more
I will be sure to pass this on to the team. Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
12345Sydney, NSW
- 2 reviews
- Verified customer
Outstanding!
Having dealt with numerous phone calls to My Budget in the last 12 months I've always been impressed with the outstanding level of customer service I've received every time. I couldn't recommend them highly enough.
1 comment
MyBudgetMyBudget
Thank you so much for your lovely review. We are happy to hear you are impressed with the level of customer service we offer our clients.
I will be sure to pass on your feedback to the team.... Read more
Thanks, Jenny - MyBudgetSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
- Verified customer
Best Thing I ever Did.
I joined My Budget after my wife died and I got into financial trouble , and into debt.
I can not praise this people enough as know I know my bills will repaid on time , and I can now say I do not any knock at the door from best collectors.
1 comment
MyBudgetMyBudget
Hi Brian,
Thank you so much for sharing your experience. I am so glad to hear you no longer have debt collectors knocking on your door. I will ensure your kind words are passed on to our Customer Service Team.... Read more
We look forward to continuing to help you achieve your goals in the future Kind regards, Bec - MyBudgetSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
SallySydney, NSW
- 2 reviews
- Verified customer
Best Customer Service Team!
The staff and team are always ready and available to take your calls. They’re professional and their focus is your financial well-being and success. It’s all done for you whilst still having a clear view of when and how your budget is progressing. I only wish I’d joined sooner!
1 comment
MyBudgetMyBudget
Hi Sally,
Thank you so much for your review. We take pride in our customer service, so we are pleased to hear that you are happy with the service. We look forward to seeing what we will achieve together in the future!... Read more
I will be sure to pass this on to the team! Thanks, Bec - MyBudgetSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
Find out how MyBudget compares to other Financial Services
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RubylubyMelbourne
- 8 reviews
- 4 likes
CAN'T LIVE WITHOUT THEM
I've written glowing praises for My Budget before as a long-time customer, however, over Xmas just gone I was absolutely blown away that I had received a $200 one-time bonus from them just as a gift (no strings attached) which came in handy for Xmas. This company is well run and their customer service is second to none. I never have to worry about money and I finally have savings as a sole parent and my mental health is so much better these days. This is all because of them. I would not hesitate in recommending My Budget to anyone.
1 comment
MyBudgetMyBudget
Hi Rubyluby,
Thank you so much for sharing your experience. I will ensure your kind words are passed on to our Customer Service Team. I am so glad to hear you are feeling a lot better about your fin... Read more
ances since joining and now have savings to assist as needed.Similar opinion? Write a review on ProductReview.com.au!
CelGreater Melbourne (Metropolitan), VIC
They are amazing - they changed my life
I have always been pretty crappy with my money. However, living as a sole parent and a minimal wage left me with debts coming out my ears. The stress of managing life, managing my child's schooling and all the fees that come with that while managing my minimal income and having calls daily about debts needing to be paid was just too much for me.
I contacted MyBudget and the wonderful staff member completed a budget that would aid my in paying off my $15,000 debt, have some savings and have some money put away for a holiday with my family.
her...Read more
1 comment
MyBudgetMyBudget
Hi Cel,
Thank you so much for your amazing review. We are so glad that we have been able to take the weight off your shoulders. We look forward to seeing what we will achieve together in the future!... Read more
I will be sure to pass this on to the team! Thanks, Bec - MyBudgetSimilar opinion? Write a review on ProductReview.com.au!
BiancaSydney, NSW
- Verified customer
My Fairy Godmother!
I have always been horrendous with my own money and have never been able to save even if it was just for my rego! Or even budget weekly needs!
I still have a lot of work to do however MyBudget has been an absolute life saver! Being able to see long term the actually dollars I’ll be able to save is so motivating! They think of everything down to the last cent as well as have a really strong understanding of how loans and financial debt works to ensure I prioritise the right $$ to the right places!
I was getting no where on my own and I’m the last 6 months I’ve had the most productivity in my finance than I’ve ever had before!
1 comment
MyBudgetMyBudget
Hi Bianca,
Thank you so much for your amazing review. We are so glad that we have been able to help you and look forward to seeing what we will achieve together in the future!... Read more
I will be sure to pass your feedback on to the team! Thanks, Jenny - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
Deniz
- 2 reviews
- Verified customer
Never thought we would be this well off so soon
Although the thought of handing over the reigns of our budgeting off to an outsider was daunting we made the decision to do just that. Little didd we know that not even 12 months on we would actually have savings in the bank and not have any debts hanging over our heads. No loans, no credit cards no outstanding bills and with a view to having close to $20000 in savings of the budget continues on its current trajectory. Just do it it will all pay off in the end.
1 comment
MyBudgetMyBudget
Hi Deniz,
Thank you so much for your review. We are so glad that we have been able to help you achieve your goals and look forward to seeing what we will achieve together in the future!... Read more
I will be sure to pass this feedback on to the team! Thanks, Jenny - MyBudgetSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
- Verified customer
This has changed my life!!
My husband and I started with MyBudget nearly 2 years ago. At first it was so different having to stick to a budget but now we are able to plan for events, holidays, renovations in the future because we are able to add it to the budget. We are so grateful that we decided to call MyBudget to get the ball rolling. We would be in more debt today if it wasn't for MyBudget.
1 comment
MyBudgetMyBudget
Hi Amie,
Thank you so much for your review. We are so glad that we have been able to help you and your husband live a life free from money worries! I will be sure to pass your lovely feedback on to the team.... Read more
Thanks, Jenny - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
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DianneGreater Melbourne (Metropolitan), VIC
Awesome! So glad I rejoined!
Fantastic customer service, it is awesome to now start hearing males in customer service, at one stage, I thought it was females only! :-) No matter what I ring up with, there is no judgement, no hassle and they will look within my income and future budget to ensure I can afford what I'm asking for. I have only been in this position once previously when they assisted me and I, unfortunately, listened to others and left them because I would 'save myself money'. However, this system works for me because I have an amount allocated to me and MyBu...Read more
dget pay my bills and other items I ask them to pay for. It is easily the best system and worth paying them a weekly fee to maintain my bills for me. It now gives me a stress free life and I love having money available every week rather than living fortnight to fortnight. Thank you.1 comment
MyBudgetMyBudget
Hi Dianne,
Thank you so much for your lovely review. We are so glad that we have been able to help and look forward to seeing what we will achieve together in the future! ... Read more
I will be sure to pass this on to the team! Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Find out how MyBudget compares to other Financial Services
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ValGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Has so changed my life. Stressed free
My budget has helped me achieve my goal. I was able to transfer my home into my name and refinance to a better rate
I am now planning my next goal to achieve
I would never have being able to achieve these without the great support from My Budget and their team.
My life is now stress free and I’m loving life even with COVID
1 comment
MyBudgetMyBudget
Hi Val,
Thank you for your review. Congratulations on recently refinancing your home! ... Read more
We are so glad that we have been able to support you through what has been such a challenging time for many people. Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
- Verified customer
Unbelievable Customer Service! The team are like magicians!
Everytime we talk to My Budget, the staff listen and always know how to help. The comfort we feel, knowing that everything is taken care off, is incredible.
We are so grateful.
1 comment
MyBudgetMyBudget
Hi Connie,
That is so great to hear! We are so glad that we have been able to give you comfort knowing that everything is taken care of. ... Read more
I will be sure to pass this on to the team. Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
VikGreater Melbourne (Metropolitan), VIC
- Verified customer
Save save save is new to us
I always thought we were reasonably good with money, we earn decent wages but could never manage to save! Since being with my budget we have managed to finally save towards a house deposit, eliminate debt and finally have more control over our money. We have been with my budget for 18 months and will continue using their services indefinitely. Recently I spoke to Jon over the photo and he helped me make some changes to our budget that was able to free up $500, I was so happy with the time and effort he put into our phone call to help rejig things for us
1 comment
MyBudgetMyBudget
Hi Vik,
Thank you so much for taking the time to leave a review. It is amazing to hear about what you have been able to achieve since joining MyBudget. Congratulations! ... Read more
I will be sure to pass your kind words on to Jon and the rest of the team. Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
SueSydney, NSW
- 3 reviews
- Verified customer
Made for me
My Budget has help me be in control of money. I have no trouble earning it but found I was time poor to manage it. My budget gives me peace and creates a stress free lifestyle but ironing out all my bills on time.
1 comment
MyBudgetMyBudget
Hi Sue,
Thank you so much for your review. We are so glad that we have been able to help you manage your money allowing you to focus on what is important to you! I will be sure to pass your feedback on to the team. ... Read more
Thanks, Peter - MyBudget.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
Shelley PatuakaSouth East Queensland, QLD
- Verified customer
Set to save
Was recommended my budget from a friend. Sceptical at first as I have always carried the financial burden of life. Robbing a Peter to pay Paul kind of lifestyle. I made the call and decided to give my budget a go, very scary for me but such a relief handing over the financial burden to such professionals. Looking forward to having savings for the first time ever. The my budget team helped me navigate the app etc and we’re very kind and helpful.
1 comment
MyBudgetMyBudget
Hi Shelly,
Thank you for your kind words. We are so glad that you made the call and decided to give MyBudget a go. It sounds as though it has already made such a difference in your life. We can't wa... Read more
it to see what we will achieve together in the future!Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with MyBudget
Questions & Answers
KLW23asked
If I choose to end my contract with my budget do I have to pay the weekly fees in a lump sum or will it be deducted weekly like it is now until the end of the contract
1 answer
MyBudgetMyBudget
Hi KLW23,
Thank you for your question. Our team would love to take you through this. Please call us on 1300 300 922 and one of our friendly team members will be able to assist. Alternatively, please feel most welcome to send us a message via the client portal or mobile app.
Please let me know if I can help with anything else for now.
Thanks, Peter - MyBudget
jahzion.wallace.luiasked
Whats the process for cancelling my budget account ?
1 answer
MyBudgetMyBudget
Hi there, The best way to discuss cancelling your account would be to call on 1300 300 922. Please let me know if you have any other questions for now! Thanks, Peter.
Peter Wallisasked
Hi,
Just wanted to ask. My primary bank is with ANZ, my pay is usually set to arrive on the 15th of every month, but with ANZ, my pay will always arrive the night before the 15th (14th) at 6:40pm (if the 14th or 15th fall on a weekend then pay will arrive on thursday). My question is, does my pay have to get processed at the times you process money. Because with the 14th and 15th being a weekend this month (11-2020), my pay will typically have arrived tonight at 6:40pm with my ANZ account. Would my pay come through tomorrow morning in this case (13/11/2020)? Because I have paymenets that are meant to come out my account on 13/11/2020
1 answer
MyBudgetMyBudget
Hi Peter,
I apologise for our delayed reply. We have one income import each weekday meaning that if money will usually come in the day after it is transferred to you.
Please let me know if you have any other questions for now.
Thanks, Peter - MyBudget.
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MyBudgetMyBudget
Hi Belinda,
Thank you so much for your kind words. We are so glad that you made the decision to join MyBudget so that we could help you get your finances back on track. Congratulations on paying out... Read more
all of your loans and being able to go on holidays!