Charge a premium for their service, meanwhile making millions on interest with everyone's money in their account...! Seems fair..!!!
Site/service gets hacked, everyone's personal details are taken, they will say there is no evidence that happened, but a service like this does not get hacked to edit a web page... how stupid does MyDud-get think people are..? No clarity or truth coming from them on the situation, consumer affairs are going to have a field day with this..!
#LIARS
#FRAUD
#NFG
#WTH

Endless phone call attempts, about 30 emails, left face book messages........ To date.... NOTHING.

MYBUDGET HAVE LIED
MYBUDGET HAVE DECEIVED
MYBUDGET HAVE MISLED

I don't know if they have had personal details lost, they won't tell us. It would be nice to have this information so we can PROTECT OURSELF.

MyBudget went down to weeks. It took them 4 days to make a statement about the system going down. 4 days. Then they stated that they had not been hacked. 5 days later they changed their mind and said they have been hacked. Full of deceit and no straight communication at all. Still refuse to answer the question if our personal information was stolen. Two weeks down the track and still can’t get through to them. Wait times on the phone 2-3 hours and then the line cuts out. What is happening with our money? I suspect that all of this is highly illegal.

MyBudget removed negative comments from their social media posts but kept the positive comments... so trying to spin this to a marketing activity? Highly suspect and not very transparent. Do they think people won’t notice?

Even the replies here say they’ll provide fee relief... What $80? but how do people fix their credit ratings or explain to their kids they cant have dinner? People are asking friends and family for money to eat and they are embarrassed. They took that step and came to you for help...

Thank you for existing product review! Poor form MyBudget.

What is happening with My Budget!!? Where is the 1000 dollars I out into your bank!? Things are hard enough as it is without having to worry about where my mortgage payments and bills are!? If you are going into liquidation then say so so we know where we stand!

The way mybudget have dealt with this recent outage is disappointing and horrible. I will be cancelling my membership as soon as the systems are back up and running again. I regret ever joining the service.

Appalled at how this company has handled the recent 'hacking' saga. You can not access your own money as the app is down, the phone system doesn't even ring so you can manually access your own money, there's no means of communication to get help to access your own money, it's a sad joke. Why this company hasn't compensated for the system outage, offered a 24hr phone service to help their customers access money and provide the service they're paid to do. Rediculous and very poor management of such an insident.

It’s been over a week I’ve been trying to get contact with you, you know your systems will be down for quite a while and don’t advise not to have our wages go to your accounts, I have 4 kids and I think we might be going to bed hungry thanks to you yet you have all my savings and wages and won’t even reply to a damn email

Staff cant understand basic requests.
Absurd amount of mistakes, they couldn't deal with small issues outside what ty e computer said.
No ability to give suggestions.
Incorrect bills paid , incorrect information taken even though we have it to them 5 times.
Actually increased my debt after stuffing up repayments.

Come on mate, it's been a week now, surely you have answers as to why your system is down, all our money is there and can't get access to any of it. You wrote an email saying to remember the important bills to ring up and you will manually pay it but the thing is, most of our important bills are the ones you guys are the ones that set up, therefore we don't know the account numbers. It's starting to get real frustrating when you can't access your own money.

I understand that they have been hacked but the way you have felt with it is shocking. I have received no money. Since you have all my funds I now have $4 to my name and no way to contact you as it is the weekend. You should have extra people on for phone calls on the weekend rather then your stand message that says to use the messenger section of your app which is not available at the moment. I have direct debits and bills to pay in the next few days not to mention being able to live and by food and petrol. I’m sorry but for a service that was amazing. I will be pulling out my funds from you as soon as I can. Your management of this situation is shocking.

Good service when working. I need funds and cannot get them. I am leaving as I can't even call or contact them as phone lines engaged. Go somewhere else.. they cant sort out their systems

Don’t waste your time. They do nothing for you unless it is driven by the customer. Huge fees for a system that just ticks over. Or in this case, doesn’t

Cannot call, cannot access money, updates every 24hrs when initially promised to update ever 4hrs. No answers if our personal information has been hacked. Cannot access budget and payments for over 6 days and now in arrears.

My budget have had a system outage since Sunday and I cannot get my money. I will not longer allow anyone to have my money again besides me. Try and work things out yourself people, it is not worth the stress.

They literally have all of my money and I can’t access any of it , it has been this way since at least Sunday , I’m disappointed that such a high profile company has such poor IT support