MyBudget
- mybudget.com.au
- ✓ Verified company
1,453 reviews · Statistics
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Reviews
Immaculate Service
MyBudget offer an amazing service. Doesn’t matter the depth of debt you have, they don’t turn people away but help find solutions and create a suitable budget. Very helpful every step of the process. Staff were easy to talk to and are very understanding. Thank you for caring.
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If I could give less stars I would!
We’ve recently signed up to improve our financial position. We’ve always paid our bills on time but we were sick of living week to week and thought this service might help. We were SO wrong. We are only 1 month in and we have now defaulted on our mortgage payment, one of our cars is now uninsured and the other is unregistered. This is absolutely the worst position we’ve ever been in financially and I would NEVER recommend this service to anyone.
Customer service
I have been with My Budget for over 10 years and after this time there are some staff members that stand out to me and I have found personally helped me more than others, I think this helps when you are comfortable discussing your goals surrounding your money is to be comfortable with the person you deal with. I called yesterday to ask to speak to one of my favourite staff members who has helped me in the past I know he is very good at what he does and is hard to get as he is in high demand because of his experience. I spoke to Jakob who went
... Read moreout of his way to make this happen for me and I know this because he put me on hold a few times to go and try and make my request happen, you don't see this in customer service a lot these days anymore. I don't know if my request is going to be granted yet, but Jakob thank you for your efforts and trying so hard for me.
All sorted
Feel my bills and future savings is all sorted week to week. I get paid monthly so this helps me so much with receiving money weekly for spending and having all my bills paid on time on their due dates. It is amazing. Great honest and trusting team I have had setting up my budget. I now feel the ongoing support. Christmas is around the corner so if I need some money for a Christmas event, I call my budget and the make it all fit in my budget with out affecting future payments. I love that I don’t even have to think about it just enjoy myself at the Christmas event. So good
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Frazer is the best
We have joined my budget, probably just like everyone else very worried about our money situation.
But after two phone calls, I feel like I’m in such a better position!
I also just wanna give a shout out to Frazer!
I feel like she went above and beyond that she needed too, making myself feel at ease with any money worries, which takes a huge amount of weight off my shoulders.
I can’t thank her enough I’m just how easy and approachable she is. She’s a massive asset to the company.
LIFE CHANGING!
After nearly two years of a snowball effect of my finances, i finally took the plunge and reached out to my budget. From the very first appointment i was welcomed, treated with respect and empathy and encouraged. It has been only 6 weeks since i signed up and I am already seeing results. Successful negotiations, realistic payment plans, savings goals etc - the phone calls and emails from debt collectors have almost ceased altogether as My Budget have taken the reins. Its still a long road ahead but there is light at the end of the tunnel and i can only speak highly of the team- especially the gentleman who took my initial call and that first appointment. Aaron, thank you for helping me turn this part of my life around!
Collected in partnership with MyBudget
This service is amazing! Couldn’t live without it!
Seriously life changing for the better and I don’t know how we lived without it for so long! The staff are so supportive and helpful and get excited with you! They have been so fantastic and have helped us achieve so much! I recommended to a friend and he’s now officially out of debt and also can’t believe he lived without it for so long too! This service is a must!
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Simply amazing!!
I can't thank My Budget enough for helping get my finances in order and giving me the tools to manage them properly.
The team have been helpful and informative every step of the way. I would definitely recommend to anyone who needs help with getting their financial situation right again!!
Collected in partnership with MyBudget
Help and support is here
Very kind, considerate, and utmost respectful to your individual needs.
Collected in partnership with MyBudget
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Incredible! Everyone should do this!
Seeking out financial assistance with my budget was one of the best decisions I’ve made! I have been with my budget since November last year and from the very beginning I have felt guided and supported in this budgeting journey. My budget have been incredibly accommodating whenever I have needed to shift things around in the budget and have always been able to provide me with extra funds when needed for example equipment or grading for my Karate which I am so grateful for as Karate is a big part of my life. My budget have been amazing in assisting me with all of my expenses and helping me with my savings. I’d highly recommend their service!
Best thing iv ever done
I recently joined Mybudget and I’m still quite new to the process, however so far iv had one of the best experiences with my budget, everyone iv spoken to so far has made me feel so comfortable and tended to every need and question iv had! Going into such a new thing I was quite nervous and not sure how it would work out and had a lot of anxiety around the situation but id like to give a shout-out to Thomas who got me started up with everything and gave me the best understanding and had patience with me about all the information and also Tanya
... Read morewho has now accompanied me on my new journey with my budget has been nothing but patient aswell and also so warm and friendly on the phone, I love chatting with her she always brightens my day and my comfortability with everything is 10/10 with all the help she can give me! Overall it’s been such an amazing and positive experience and I would highly recommend this to all my family and friends! I can’t wait to journey further with my budget and see where it can lead me for my future endeavours!! Thanks so much! Bella
Hello MyBudget Team and to the Wider Community
Four years ago I was in marital & financial stress and literally did not know where to turn.
I have always been hard working but, we can all lose financial control at some stage in life, Be it single or married.
I contacted MyBudget asking for and seeking help with my financial stress.
I talked to a very friendly and professional Team and confidently discussed my situation.
MyBudget professionally discussed with and planned me out a Budget, for them to pay all of my bills while I concentrated on my work and career.
I now own thanks to them, My
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Legends
Legends, nothing is ever a hassle. Would be lost without them. Should've joined years ago.
Get on board people best decision ever
Great decision to join mybudget
Friendly helpful staff and not worrying anymore and happier now
Collected in partnership with MyBudget
Best move off my life
Did not think it was possible but they did got me back on track. Budget save more then they will ever know. Just give them a call you will not regret it the best phone call i ever made a csmile and be happy again. Cannot recoment highly enought just make call
Collected in partnership with MyBudget
Questions & Answers
How much can we pay you to stop the MOST annoying ad in the universe????? That ring sound would put everyone off. Stop
Hi Emma.kelly,
Thank you for your feedback. I am really sorry if our ads caused any disruption to yourself. Our ads and the audio used are compliant with any television and radio guidelines and are checked before going to air.
I will be sure to pass this on for you for the team's consideration for future advertisements.
Thanks,
The MyBudget Team
Does my budget charge a joining fee
Yes. However, they make sure it will fit into your budget. I paid mine over a period of 6-8 weeks. Speak to a rep and they'll be able to give you more information
Thank you Nate for your response.
Hi Kerry,
As there are different things that we do here at MyBudget, the fees vary depending on your situation and requirements. We offer a free consultation where we go through your finances with you and work out a budget that’s right for you.
From there we can work out what your fee will be. To make sure we always improve your financial situation, our fees are worked into your budget so you don’t have to worry about paying anything upfront.
Let me know if you have any other questions, or you can call 1300 300 922 to speak with one of our money experts or enquire online: https://www.mybudget.com.au/what-can-we-do-for-you/get-started/
Thanks
Angela
Get an answer from our members and MyBudget representatives
Details
About MyBudget
MyBudget is a personal budget service that helps you create a money plan so that you can live life the way you want to. It also offers debt solutions, with debt experts working with you to find a strategy that’s right for you.
You can book a free, no obligation appointment with them to discuss your options. Fees for the services depend on the complexity and level of support you require. There are no lock-in contracts and you can leave at any time.
Points of praise:
- Many reviewers said that MyBudget’s services helped them gain more financial freedom, with some saying they helped them completely wipe their debt.
- They also said that MyBudget had reasonable fees.
- According to reviews, the company’s customer service is excellent, with staff being helpful and understanding.
| Category | Budgeting Services |
|---|---|
| Type | Consultancy |
Contact info for MyBudget
| Mon | 7:30 am - 6:30 pm |
|---|---|
| Tue | 7:30 am - 6:30 pm |
| Wed | 7:30 am - 6:30 pm |
| Thu | 7:30 am - 6:30 pm |
| Fri | 7:30 am - 6:30 pm |
| Sat | Closed |
| Sun | Closed |
- ACN: 093118597
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Hi Ian,
We are sorry to hear about your experience with us.
... Read more When you sign up with us, you are in complete control of your budget and where your funds are allocated. In order for the budget to work and for expenses to be paid, sufficient income needs to be received into your account. The only occasion when a bill would not be paid, would be if a client instructed us not to do so, or their budget had insufficient funds to make the payment. The affordability of your upcoming expense is visible 24/7 via our Members Website and Client App, and our staff also discuss this during each interaction with our clients. Hope that provides clarity on how our service works. If there is any further feedback you'd like to provide feel free to email us on cs.support@mybudget.com.au and we will have someone reach out shortly. Thanks, Dominique and the MyBudget Team