i bought two packs of extensions one on card other on zip pay only recieved one pack going on two weeks. endless emails no response from them.just paid my second zip payment but no hair.have to wait another two weeks before zip pay takes action. never again will i waste my money on cat walk extensions ,
Bad customer service. Still haven't received them
I placed an order 8 days ago and have not been sent any shipping information to say whether or not the item has been sent. I emailed saying i required these for an event and all the wrote back was sorry they wont be there in time.
2 days later i sent another email back and i have heard nothing! this customer service is terrible.
I have ordered from quite a few hair extension websites and i have always been notified when my item has been shipped and received a reply to my emails within 24 hours.
There is no need for these extensions now as...
Never received bad customer service
Ordered my hair extensions never received, multiple emails sent no replies. do not order from this site you may run the risk of never receiving. At my hair course our class had talked about this brand and unfortunately a few girls had never received their order so luckily we warned the other students and teachers and agreed they wouldn’t run the risk of ordering. I want my money back it’s not fair to take peoples money and never get back to them. Disappointed.
Collect the shedded hair and you could weave yourself a rug!
I've worn different forms for hair extensions now for 10 years. I recently have purchased from My Catwalk Hair, initially believing their claim about their quality AAA grade hair extensions. But like other reviews, upon lightly (dry) brushing this hair in so much!
I don't believe these extensions are anywhere near AAA grade. Without even using curling and straightening irons on this hair it gets dry and tangled.
I have purchased other extensions in the past, which, with the use of heat protection products when used with straightening irons still feel good and don't shed as much months later.
So for those looking for quality hair extensions that feel great to touch, with minimal shedding...look elsewhere!
I would never recommend this company, I ordered 2 sets of the tape extensions tape and removal solution after wait over a week they finally arrived (apparently express post in Australia so should have come the next day ). I received 2 different colours, off black which I ordered and chocolate brown and no tape or removal solution. When I questioned the colour difference I was told no they are exactly the same colour and was told my other products will be shipped that day after wait over a week again they finally arrived ( once again what happen...ed to express post). Also very slow at replying once you have placed you order and paid. Quality of the hair is ok only had them in for under a week, well only have 1 set in as the colour difference was to noticeable. Definitely an unhappy customer. Lost a bulk order that I was hoping to put in my salon.
Horrible Tape in Extensions!
So I purchased mine from the Hair Extension Shop in Adelaide on Marion road...initially i thought this was too good to be true...I bought two full heads of tapes 80 peices and had them installed the next day...at first i was like wow these look and feel great but after this first wash I quickly realised these extensions are NOT good quality at all...it has now been three weeks and I am ready to take them out! Ive had enough! the bonds are totally crap...the hair SHEDS like crazy and I mean so much hair i had to sweep the floor twice a day!! thr...ee weeks in and they are very very dry and matting with all my natural hair making it incredibly difficult to brush and ruining my natutal hair...i am actually terrified to take these out because the damage is not going to be a pretty sight! STAY far far away from Catwalk Hair Extensions!! I am ordering Zala right now so I have extensions for my moms wedding as planned....and from the reviews they sound amazing! Fingers crossed
Worst product and coustomer services I'v ever had!
Worst experience ever! The hair is terrible condition they are thin and frizzy! I was sent a patchy colour job which was nothing like the colour I ordered, they were also the wrong length (shorter) and looked completely different to what is pictured online. when I tried to get a refund I was met with rudeness and a refusal of any kind of refund.
Terrible! Worst hair & FAKE MIX
I purchased these extensions from an Adelaide (SA) based supplier (The hair extension shop Adelaide). These are the absolute worst hair extensions I have ever brought. I have had over 20 sets of tape extensions in the last 5 years and have never had such a bad experience - the hair shredded, became knotty, the outer bond disintegrated leaving the tape alone in my hair which in turn was extremely hard to remove and ripped my hair out along with it. I contacted the sellers and they were nothing but rude and dismissive basically saying it was MY ...fault even when I had explained that I know how to take care of extensions and my sets usually last me longer then a good set is meant to on average anyway. They took no responsibility AT ALL. I left it as I can't be stuffed with a company that isn't the slightest bit helpful or apologetic and decided to just take them out and let everyone else know not to purchase from there. Today I was still disappointed so I decided to do a burn test with the already un wearable extensions and turns out they are also mixed with plastic. Half the hair burns to ash the other half burns into melted plastic! lmao who would have guessed, right. I would never buy them again and suggest you not to as well if you want realiable hair :)
crap hair, crap people, crap company
not usually one to complain but these people are absolutely horrible and should not be running a business at all. ordered 24" extensions, got sent 20". Did not realize i had been sent the wrong size until i had already toned them as their colour match was way off, they refused to refund me for their mistake.They also refused to refund the express postage as i received them 5 days late then claimed i'm out of their 'express shipping area', when really my friend up the road got hers on time a week before me. They are a very rude bunch of people and will not be getting anymore money from me ever.
I ordered a full head (200 strands) of easy loop extensions and they did not give me a full head of hair at all. The hair is thin. I've gone with asian brands before and the hair was much thicker. Plus after two washes the extensions feel extremely dry and need to be brushed every five minutes otherwise they tangle. :(
Would not recommend.
First & last time
I had been using celebrity tape extensions for a few years with the only problem being they were difficult to remove the glue sometimes I decided to try catwalk 24" blonde tapes and at first they seemed great but after the first wash they were all frizzy and HAD to have a treatment put in them to get them looking half decent. After 3-4 weeks half of the tapes had fallen out completely ripping my hair out along with it and now after about 6-8 weeks I'm ready for what would usually be time to remove & re tape them but what is left is half a head ...of tapes and all the hair has actually fallen out of the tapes, every time I brush my hair a mountain of blonde hair keeps coming out and I have the equivalent left of about 4-6 tapes from about 20-25 tapes still in my hair. First and last time I will be buying these extensions & my hairdresser agrees!
Questions & Answers
I am interested in buying the catwalk clip in extensions. I was wondering if anyone could tell me how good in thickness they are for 150 grams
I order from this site and i still haven't received when my hair will be here its almost like its a scam..? help please i just spent 700 bucks w them...
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.