This is a scam, you only find out about the $40 month signup after you buy some wine. The sting for the "secret membership" is hidden on their website after you login. I did manage to cancel before getting charged, I reviewing this to let other know of this bad business behaviour.

The information from people about $40 taken from your credit card without notice is a real worry. I just threw the $100 voucher with enter code: GDBQ320 with password:JNW15PJ3 into the bin. Product Review is a really valuable resource for everyone who who is about to buy anything at. I use it all the time and have written many reviews. Regards, CRANKY

I got somehow subscribed to the mailing list.
The Unsubscribe button is so small you need a microscope to find it.

We got a voucher for $100 to spend on wine (from a corporate gift box from my work). We purchased the 12 wines for $179 so only paid $79 plus delivery in March. The wines arrived without issue, they were ok. Today as i was reconciling our bank accounts for the month of April, I noticed a $40 direct debit from Naked Wines. Confused, I looked through my junk emails under “Naked Wines” and found an email from them in April saying i was about to make my first $40 “Angel contribution” using the details of my card on file, which i was free to cancel ...

Now I can taste the difference between vinegar and wine for half the price. You people at Naked Wines have nailed it. Keep it up and support those small passionate Aussie wineries.
p.s. a bit of history: Shiraz is a city in Iran which have been famous for its wines for thousands of years. Iranians are big wine lovers and wine makers albeit the current unwanted religious stupidity governing that beautiful country :). But one day you will travel to Iran only to enjoy its wines :)

I was offered a $100 discount voucher from Wilson Parking. I looked at Naked Wines and liked the general principle of direct connection with growers. When I placed my order I did not realize that I was also signing up for a $40 per month minimum spend. I'm generally not a naive consumer but it was not the least obvious that I was signing up for $40 per month for ever by taking the promo.

Intentionally misleading to take $40 per month from your credit card, and add it to your 'piggy bank', without showing it on the checkout page!

Yes, it is vaguely explained in captions when you click "add to cart". And they claim in these review answers that it's easy to get the $40 refunded if you want to call their 'excellent customer service'.

But to have a checkout page which only mentions the $180 of wine for $80, and does not mention the monthly fees, is misleading at least - more likely illegal. I'm not a lawyer, but will find out shor...

I took an offer for a discounted 6 pack of wine. I then found I was subscribed to $40 per month to their "Angel" club. At no time did I agree to join this subscription. If they had explained the offer upfront I may well have been happy to join. Anyway, I've canceled and now hope not to be billed each month.

The customer service is fantastic, and the delivery fast. I like that I can help out new Australian wine makers, and that I'm not locked in to a specific amount of time to spend my money. I don't go through my wine collection too quickly so I can save up my money over time and purchase as we I need it.

Cellar works Shiraz was undrinkable. two others tasted bad. Poor quality wine in general. One to go and i am not keen to open it.

I was about to order wines from Naked Wines when I realised how deceptive their marketing is. They promote the following: "Save $40 a month into your Naked Wines piggy bank... It’s yours to spend on what you want, when you want." What they don't mention is that the money is deducted from their customers' credit card accounts. Why wouldn't it be yours to spend on what you want, when you want it! There is no mention of a monthly subscription.
If Naked Wines had been upfront, I would have proceeded. As it is, I'm bailing.

I used the $100 voucher they gave to buy some wine once and now, few weeks later, they charged me $40 on my credit card. I am very careful with what I buy on the internet and always make sure I'm not subscribing to anything. They definitely did not show anywhere on the buying process (at least it was not clear) that I would be subscribing to monthly orders.

I thoroughly enjoyed the wines and the information provided with them. It was delivered on time and had good customer service. I ended up cancelling for financial reasons, and cancellation was so easy. I recommend this strongly!

I have ordered wine from them and just realised that I kept paying for a subscription without using it for 7 months. I have emailed them and yet to hear back.
It is hard to see on my account what I have been charged for and hard to cancel my subscription. If not impossible to cancel it. They make it so hard to actually manage your account and no note about me paying for 7 months in there. Horrible company and horrible system. So misleading! Don't buy wine from them!

Ms Alicia, Naked Chief @ thanks for the update notes etc etc. Absolutely you had a Customer Orientation Policy in delivered your jobs. Well done dear ! I have not tasted the wines yet, but I am positive they are all good as you said, Every wine in the case that you had sent to me , has been lovingly crafted by one of your talented Aussie/Kiwi winemakers, amen
Smiley Joe H @ WA - March 2021

I received a $100 voucher from a storage company after using them. On that card it mentioned no subscription fee.
I used it one off. Naked wines has used deceptive marketing tactics to take $40 a month out of my account for a long period. They spammed me with emails. In one email on the fourth paragraph down it mentions taking money from your account.....however the first three paragraphs they phrase it as though they are "giving" you $40.
This should be made very clear without having to rely on deceptive and really shameful tactics.
Buyer bewa...

Like alot of people here I have had money taken from my account so far $120.00 which I did not approve
I have emailed twice now for this to stop but so far nothing !!
I now intend to report this scam to ombudsman. This must stop!!!

I got a voucher from a friend and made an order from the website. Later my friend told me that they will take a $40 monthly from my account (apparently you can still use that money to buy). So I talked with a customer support (by chat) and they confirmed that they will do that. I asked them to cancel this unauthorized sign-up and the customer service was very nice and they told me that they did it (I hope that I won't see any charges later).
So if you go to their website with a voucher and buy one of the deals, they will sign up up and they wi...

I completely cancelled subscription in 2020, but in Feb 2021 I get billed $99 for some mystery box of wine I Never ordered. It has been 8 days now after contacting their customer service and still no refund. They say they have refunded but still getting messages saying "your order is on the way". Buyer beware and former buyer beware.

Not happy, We purchased 6 bottles of wine for a friend for Christmas, & paid for it now they hit us for another $40 out of our account today, we still have the wine as the friend never came & got them, We do not drink being aged pensioners, We feel we have been ripped off, if they do not credit our money back ASAP, i will seek legal action. Now reading reviews looks like we are not alone, Another Scam.