NBA League Pass

Would give a 0 if possible. Don't get me started on this ridiculous partnership with Amazon so the NBA can move away from managing streaming on TV. I now have to have an Amazon account (very few alternatives) if I want to watch the NBA I paid for via League Pass. I don't want to have to maintain an Amazon account. If you're living in the US, with… Read more

nationally televised games and lockouts, half the games worth watching aren't available. If you live in another country, you pay the same amount but have access to all the games. Seriously, the NBA has gone above and beyond for the small amount of additional revenue to reduce value to customers. It's kind of destroyed my interest in following a sport I've been involved in as a player, a coach, an umpire, and a fan. This season is probably my last as a subscriber and I'll find something else to watch, because watching the NBA is just too expensive for the number of games I actually get to watch - when they're not blocked and locked. Big middle finger to the NBA.

Oh, also every time I log in, the fact that the NBA league pass site doesn't recognize that I have a paid subscription - their software engineers are useless.

It's pretty bad. Still needs to hire engineers to establish some basic streaming service. Their "recaps" are basically a few dunks and a three per half in the space of a minute. For the recaps, I picture a producer saying "yeah, that's a dunk. Use that. Whatever." For the billions of dollars floating around the NBA, they could definitely come up with a better product.

Absolute rip off now that it's on Amazon prime. Last year I had it with YouTube TV and I could watch 90% of the games. This year it's the exact opposite! Just about every game I want to watch is blacked out. It's total nonsense and the NBA should be ashamed of themselves for treating their fans so badly

$25 per month for an app that simply has no excuse being this bad. It constantly freezes, buffs, and needs to be restarted… except for ads of course. They flow with no issues or buffering. Ads when you’re already paying $25 AUD per month for a buggy app is beyond greedy. Not a single game has ever played through without freezing/ buffering / crashing. For the cost, it’s absolutely abysmal. Show details

I love watching my Suns, hate the still frame game breaks, the price and layout of this app. You used to be able to enjoy in arena shows, fan interactions and commercials, that's all gone now, just the black screen, silent, waiting minutes for the game to recommence. Terrible!

Utter garbage. I bought this trash because they claimed it would give me access to NBA basketball. It does NOT.

I have written multiple reviews in hope people understand the level of service you receive and also the misfunctioning service provided. I have asked many, many times for someone at NBA League Pass to answer 'why am I paying full price for a service that only works 30% of the time', to which no one has answered and are now ignoring the question all together. Absolutely the worst customer service and actual service I have experienced!

As per most of the reviews the app is terrible and customer services is even worse. I have requested over 40 times to give me a reasonable refund to which they refuse. They wont even call me to assist. This is by far the worst platform and customer service I have ever experienced. Stay away from the platform.

PowerPoint – Do not buy it is like a slide show a power point runs smother then this crap

Horrible – Horrible app. I just can’t understand why something powered by Microsoft cannot get this right. I cannot consistently check box scores or stats. Videos somethings disconnect for no reason. Disappointing that nba cannot get this right.

Terrible viewing experience – Insanely laggy, will mess w your tv. Worst app ever. NBA spend some money and fix it!!

NBA app – Worst streaming service I’ve ever used, waste of money and don’t recommend

Do not buy the NBA league pass! – Yet again, this season the app is still terrible. Chromecast dongle and chromecast built into tv is almost constantly 360p quality, and all kinds of other app bugging out issues. I have made complaints directly to NBA in which they just tell me it must be my chromecast etc. It seems these issues are only in Australia and I believe must be related… Read more

to how they run them from local servers. Do not pay the insane amount of money for the league pass. Just get Kayo instead with the less games, but much higher quality.

A rip off and be prepared for Ads. Great NBA coverage otherwise – Not only does the nba or whoever runs league pass rip Australian customers off in comparison to the cost to watch and other countries. They're greedy enough to make you watch adds prior to and during games absolutely disgusting. Won't be getting next year. My suggestion is dont get it if you're on the fence, won't be watching more than two or… Read more

three games a week, or a casual who watches highlights. There are better options out there, do your research..

Dont pay for this service – 5G, wifi, cannot stream any decent quality. Freezes, the NBA do not care this app is a waaste of money.

The StarGo of sports streaming apps – This app is regularly crashing and forces you to restart streams. Of course this becomes a multi step process as the app usually plays the Spanish language broadcast as the default stream (with no way to set a preference) so you have to start the stream, then start it again in the correct language if you don’t speak Spanish. THEN you have to… Read more

fast forward back to your place in the game because this app lacks the ability to keep your place unlike every other streaming app on the planet. So we’re not talking a one step irritation, it’s more like a 2 minute multi step process every time the app screws up, which is usually multiple times a game.

In previous years the NBA seems to switch developers and for some reason they often change things during the playoffs, often causing spoilers to show even if you have no scores mode on. Have had countless games spoiled by using this app. To the current developer’s credit they haven’t broken the app and added spoilers during this year’s playoffs YET, so I’m going to up my rating to 2/5 instead of 1/5 due to this promising achievement.

Not good enough nba – You pay a ridiculous amount for the entertainment you at least expect it to operate somewhat efficiently… not at all full of bugs, crashes, unability to access some content.

Horrible playback – Constantly dropping in and out. Buggy app. It has become unwatchable this 2023/24 season. Astonishing how such a big corporation can have such a poor product.

videos consistently dont load – you have to refresh the page 5-10 times a game if you rewatch one. baffling how bad the UI is for a billion dollar company

Terrible & unwatchable – I've had League Pass in the past and this year it is so terrible. I'm on a solid connection using the desktop version and the stream stutters and buffers every 10-30 seconds and pauses making it extremely frustrating and totally un watchable. In the past you could also change the stream quality and I found that when it was buggy dropping it down… Read more

improved the stream lag, but this feature has been taken away. I've found that the control button bar also gets stuck on the screen, blocking the score and clock which adds to the frustration and terrible experience.

Customer support is no help and they say that "the issue is being investigated with no timeframe on resolution". Don't bother wasting your money, I'll be cancelling my subscription and asking for a refund. Utterly unusable.

So many bugs, I am barely able to watch a single game – So far, I have been completely unable to watch even a single game on NBA League Pass due to bugs and very slow (i.e. unwatchable) streaming speeds. I've tried multiple different devices, multiple different networks, wifi, 5g, everything. And it's not just the streaming quality - there are ALWAYS bugs that prevent you from watching or make the… Read more

service crash. I work in tech businesses, I know bugs happen, and I'd be willing to cut them some slack, except that: 1. It's one of the buggiest products I've ever used and 2. Their customer support is non existent

Really not good enough for a service we pay $159 for for 5 months of the year. I would encourage you to avoid the frustration if you are considering subscribing to NBA League Pass. It's a waste of money.