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55 reviews
Glenda G
Glenda G2 posts
 

It takes Hercules to get into the packaging – I have to agree with all of the comments below. I nearly tear my hair out trying to open the packaging and when you're grumpy to start with (due to withdrawals), it's not a good way to start the day. It's ridiculous how difficult it is to access the gum. So far, I have broken two thumbnails. Like many others, I also have arthritic hands which certainly doesn't help. I won't be buying any more of this product. Show details

james s.
james s.VIC
 

I quit after 8 years – The packaging takes getting used to. I have quit for over 2 and half years after using this. I used it for a little longer than recommended but it is the only thing that has ever worked I had tried everything. I highly recommend this. Package is a pain but worth the trouble. Show details

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Kay J.
Kay J.
 

Peel paper off ~ If only life could be that simple! – I actually came looking to see if anyone else is on struggle street with the packaging.. I literally had to use a knife to open each piece because it just really hard but then I discovered for all you COPD sufferers out there the lid of your Ventolin conveniently works to slice the packet open either side of the gum …#Life Hack 101 …. Otherwise I like the product ‍… Show details

Reviews with attachments

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Robert C
Robert CSA16 posts
 

This is completely related to packaging – Suffering from arthritis and being blind as a bat i found it hard to demolish the box to gain entry to the gum. Then resulted to digging gum out of blister pack with a pair of nail clippers because i couldn't see the tiny writing in the pic provided. Good god, almost as stressful as getting a text message all chipper and that, asking how I'm going without a cigarette . Give me strength lol Show details

Positive reviews

Ian
Ian5 posts
 

EASY TO OPEN – I would just like to say to all the people struggling to get into the gum. YOU PEEL THE BACK OFF> you cant just push it through like normal gum. I too thought it was impossible to open until I ACTUALLY READ PEEL OFF written on it. Easy as. Im on day 1 and have had gum sitting in my cheek, as directed all day, chewing on a piece every so often. Ive… Read more

justh thrown all my ashtrays out, dont even feel like a smoke. This stuff actually works...but remember, you dont chew it like normal chewy. You chew a but then rest it inside the cheek...then a bit later chew a bit more.

Jamie4219
Jamie4219QLD7 posts
 

Can no longer find 200 piece box of Nicabate – After switching from the much more expensive Nicorette to Nicabate, and getting used to the struggle of getting to the gum, I was disappointed to see that Chemist Warehouse recently stopped stocking the 200 piece box of Nicabate, and anyone who does advertise it is now charging around $40.00 (Chemist Warehouse charged between $25.99 and $29.99… Read more

per box). So now if we ex-smokers want a big box we have to go with the $49.99 Nicorette. As one reviewer said, we know you hate us. But come on, give us a break: we gave up the smokes and have this minor, lingering nicotine addiction that isn't hurting the anti-smokers of the world at all. Is this the start of a new anti-nicotine campaign in which, because you can't outlaw it, you rip its users a new one?

Phil
Phil3 posts
 

Helped me quit – A smoker for 40 years and finally did it! I knew that I needed something to help me as going cold turkey just didn't work. Tried heaps of times and failed every time. My work has lots of stress and I thought smoking relieved the stress, well it doesn't. All it meant was that I walked away from the stress for a few minutes and then straight back to… Read more

it. Go for another smoke, a real roundabout. After a meal, well head out for a smoke because that's what I always did. In the end I asked myself why? I finally realised it is just habit and legal addiction.

The gum has a strong flavor, packaging was a struggle to open but I used this as a motivator. I read that some people are stressed over this but use it as a tool to quit. The nicotine content in the gum was enough to take the edge of the craving. I used the gum after eating which definitely helped and I did teach myself better stress management techniques like just going for a short walk. I used the gum for 2 weeks and then just said 'no more'. Well 6 months free from the darts and I am not going back. Do I have an urge now and then, yes but I tell myself you won. The gum did work, but you still have to use your mind to beat it. You will, just persevere.

Negative reviews

Kt W
Kt WNSW11 posts
 

Not happy! – Bought 200 pieces and regretting it. Stops cravings but, as a person with dentures, this gum is way too soft and does not stay together. That’s after you finally get into the packaging. I have long nails and it still takes a long time and much frustration to get a piece of gum out. ESPECIALLY WHEN DRIVING. Not ideal, particularly for someone already craving nicotine. Won’t be buying this product again. Show details

Beryl & Karen
Beryl & KarenVIC3 posts
 

Too hard to open – Product is good, however I am seeking an alternative because of the packaging. I cannot get a piece of gum out without using scissors. I have read the "peel back paper" instruction, but I have bad arthritis in the hands and peeling back the paper is impossible for me. Can't believe how bad the packaging is. Show details

Chris
Chris20 posts
  Verified

I can't even get into it – Unable to find an alternative when I needed it, I resorted to buying Nicabate gum again, forgetting the reason I still have a long-expired box (2018) of it in the cupboard. I did read the instructions but struggled for several minutes simply to get the first piece of gum out. You can't even access the corners where you have to start peeling off… Read more

the paper (those who have good fingernails, steady hands and no arthritis, that is). I was left with small shreds of paper, individual "blisters" starting to tear from the sheet - and still no gum. That was sitting down at home. I suppose I'd simply give up in the middle of a long walk with one hand occupied with holding the lead of my strong, lively dog". I need only one hand to push out a piece of my usual gum and then secure the used piece in the empty blister. I've been doing it for years. It is some consolation that I'm not the only one who can't use this gum because of what is probably the worst packaging I've ever encountered. It's extraordinary that nothing whatsoever has been done to remedy the problem in the three years since I last gave up on this gum - and wasted my money.

Recent reviews

Jenna
Jenna87 posts
 

Nicabate Packaging – I wrote a review about Nicabate packaging back in 2019 regarding the difficult packaging material used. I thought I would try once more and it is still the same packaging which is extremely difficult to break into. My husband was in packaging for decades and says this could be done by changing the machinery or altering the machinery. Customers would be much happier if they did. Show details

Bill
BillNSW3 posts
 

Can't open – Switched to Nicabate today. I can't open the damn stuff! When I finally got one open, after destroying about 5 of them using a chainsaw, hammer, drill, cold chisel, heel of my boot, I was pleasantly surprised by the flavour. I finally got one opened with the blade of my Leatherman knife. Won't be buying anymore as I don't won't to have to cart my tool box around with me to open one. Gets a few funny looks when in public or at parties! Show details

Jennifer Sutton
Jennifer SuttonVIC6 posts
 

Nicabate – I thought I would switch from Nicorette to Nicabate. The packaging of this product would be the worst I have ever encountered. Imagine sitting on a plane and requiring scissors to open one piece. Will not be purchasing this product again. Show details

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Kill Me Now
Kill Me Now
 

This gum makes me want to smoke – I almost had a nervous breakdown trying to get the chewy out of its packaging. Tastes fine to me, but whats the point if I cant get it OUT?! Lol I swear this product was made BY the cigarette companies.

Nicotine lover
Nicotine lover
 

Great strong minty taste (if you like a strong minty taste!) but need scissors to get to the good st – I really like the exceptional bright fresh minty taste (I know it's not popular with some). Problem is, it's almost impossible to get to the booty. I have to use scissors to access each individual mint. Packaging is almost certainly losing the company customers.

Andy
Andy4 posts
 

Yuk. Tastes like mouthwash! – Original mint was the best. This new Extra Fresh stuff is really unpleasant. Flavour is too strong and sweet. Hard to remove from packaging. New formula is so sticky it sometimes sticks to my teeth. A piece got stuck on my car seat on a hot day and ruined it! Luckily I found Nicotinell Mint which is almost as mild as Nicabate original and I… Read more

have gotten used to the flavour and really like it now. It's cheaper too, except...

I noticed Chemist Warehouse now has a 200 pack of the new Nicabate for 29.95. Hopefully that means they are trying to sell out the new formula before relaunching the old formula?

Meredith Whitford
Meredith Whitford2 posts
 

What idiot made the gum harder to remove from its wrapping??? – The new 'improved' extra fresh mint gum has been given an extra layer of wrapping -- a paper surface which has to be peeled off (an almost impossible task) before you get to what seems to be tougher foil and plastic protecting the gum. I have to use scissors to break into it. It thus takes at least twice as long to obtain a piece of gum -- hardly… Read more

useful when one is craving a cigarette. Whoever was responsible for this idiotic idea should be sacked.

Tanya
TanyaQLD3 posts
 

Thanks saved me extra money – I quit smoking years ago but still chewed the gum, thought i would never stop, but thanks to someones smart idea to change the taste and packaging i have now stopped chewing it, i would have been chewing this gum for the rest of my life, which i was fine about, rather chew than smoke, but upon trying the new gum, and because it was on special i… Read more

bought 2 boxes, idiot i know, after taking forever to get a piece out, not sure why they thought put 2 layers on, but the taste was just like chewing normal gum, and for all those people like me out there, the original gum had a certain taste which was satisfying, as it is now you could probably go to the shops and buy a normal packet of mint gum for $1, because sadly the new flavour has lacked everything the old one had going for it, you lost me when you stopped circulation of the lozenges, i went to heron which are heaps cheaper, and now you have lost it with the gum. Bad Bad Bad, dude check with consumers.

Craig
Craig
 

Why make something worse – This new gum is ridiculous. It tastes bad and is packaged like they don't want you to be able to get at it. Even when the old gum was in production it was sometimes hard to get because the stores would be out of stock. This new extra mint mustn't be selling because all the stores I go to have boxes of it falling off the shelves. You would think… Read more

their marketing department would notice this. Bring back the old flavour and I will buy it but I will never buy the new extra mint, two pieces was enough.

Mick
Mick3 posts
 

Sneaky attempt to hike price – The new improved Nicabate Mint Gum seems to be no more than a typical "change the flavour/change the packaging" price hike undertaken without comment from Glaxo and without input from existing buyers. Like several comments already made, I too will be switching to another brand of nicotine substitute. Even worse, I may even take up smoking again.… Read more

Perhaps the Glaxo marketing group should be given a copy of what happened when "new" Coke was introduced some years back. A classic study into how marketers sometime get it wrong.

Sandra
Sandra3 posts
 

Taste terrible. Gave me diarrhoea. Packaging impossible – Absolutely awful. Almost impossible to get a piece of gum out of the packet. Taste awful and gave me the runs after one day. Tried it again a week later with same effect. Have changed brand to Nicotinell. Bring back the original formula! Who asked them to change it anyway?

jem0807
jem0807
 

Worst taste in worst packaging... ever – If getting the gum out of the packaging doesn't kill you, the taste will. I'd be very surprised if a human actually tried this product before it hit the shelves.

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Karen T
Karen TWA2 posts
 

Disgusting! Worst decision ever – I think the new formula gum is way too sweet. It has a terrible taste. I hope you bring back the old formula. Until you do I will be using Nicorette.

Jenno
Jenno
 

So disappointed and annoyed – The new flavour is terrible and its almost impossible to get a piece of gum out of the packet! The new flavour also makes me feel ill and is so overpowering. The old flavour was great because it was mellow and didn't affect the taste of food and and you could have a drink (the time that you most feel like having a cigarette) whilst chewing the… Read more

gum. There was no other nicobate gum like it and that's what made it the best. I am so annoyed that the flavour has changed. Please bring back the old one!

Chris W
Chris W
 

Nicabate packaging terrible – Just bought a box of the new gum. Mangled the first piece trying to get it out of the packaging and the taste of it is terrible. The reason I liked the old gum was because the plain flavour didn't affect the way food or drinks tasted. Going to have to switch to nicorette uncoated. It's not great but at least it comes out of the packaging easily and doesn't taste like disinfectant.

Sandra
Sandra
 

Horrible – The new flavour is horrible. I bought a box without realizing and threw them out. I didn't know about the money back offer or I would have claimed. The gum is way too sweet and the packaging is ridiculous. I've been trolling all over looking for places that were selling the old gum and now I can't find it anymore. I feel like you pulled the rug out from under my feet. Really, really disappointed.

Bp20
Bp20
 

Absolutely terrible – I am so disappointed with the new gum. I have spent so much time trying to find the old one as i cant stand the new taste, not to mention the packaging.

jeeperscreepers
jeeperscreepers28 posts
 

Terrible – I can find nothing good to say about the new nicabate gum. Tastes terrible and the time it takes me to open the packaging I could have had a cigarette. Will not buy this product again. You can still find the old gum on Catch of the Day.

Marg
Marg
 

New flavour too sweet – The new mint Nicabate is too sweet. I've reluctantly stopped using it. The original flavour was better. Please make the original flavour available. The new packaging is fine. I'm buying Nicorette now due to flavour but would prefer to use your product.

Tom17
Tom17
 

New Nicabate Gum – The original flavour was what this gum was all about. New packaging is a disaster. Now tastes like all the other brands. Bring back the original please? So hard to contact the Company directly and ask where can we get the original, iconic gum!

James
JamesWA2 posts
 

Cannot believe the packaging – I agree. I carry a pair of small surgical scissors with me to open the Nicabate chewing gum blisters... too much of a hassle! If I forget the scissors when I go out, I cannot get the gum out of the packaging. Who designed the blister pack? I would get rid of them considering the expense of implementing the design, and the ill-will it has generated.

Lisa
Lisa22 posts
 

What the hell! – I can't even open the paper packaging covering the gum to access it. Literally this is the worst upgrade of a product in history. It tastes like Vicks Vaporub, that is, if you can even open the packet covering the gum.

shazz
shazz2 posts
 

Revolting taste – I have been on Nicabate gum for several and I find the new flavor horrendous, I really liked the old flavor and will be looking around for a different brand, this will send your company broke I don't understand why you would change the flavor, shame on you.

Gia
Gia2 posts
 

Terrible packaging. A better design is required. Not easily accessible and tear off sucks unleas one has long nails.

Nicabate Australia
Nicabate Australia    

Thanks for your feedback, Gia – we’re sorry to… Read more

R Martin
R MartinQLD5 posts
 

Packaging is infuriating – Whoever made the packaging on this product should be sacked. I won't be buying this brand of gum again. We get it. You hate us.

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