Good range, good service
I’ve been buying from Nicks for nearly 18 years and will continue doing so. They carry an excellent range and I highly recommend them. Delivery to Perth has always been timely.
Amazing website and customer service
I have been ordering wine through Nicks Wine Merchants for many years now. I am always very impressed with the ease of use ordering from their website, and love the recommendations. Also have been consistently happy with their customer service- with particular mention to Shane today who's knowledge of Riesling is indeed very impressive. Thank you for your service!
Disgraceful Service!! Rude, Arrogant & Chip on the Shoulder!
Ordered 2 bottles of alcohol from this mob, sent one of my drivers - not a courier - as Frank assumed after calling him to find out as to why my driver was not provided the bottles. My driver had the order number, my details & I had called to let them know that someone will be picking it up for me as the text message suggests to call if Im not picking it up myself. The tone, arrogance & non customer service was a disgrace, clearly in the wrong business, should not be dealing with customers or be in retail.
So I cancelled my order & more than ...happy to get it elsewhere, minus the attitude! Rather than assist a customer, he showed what a big man & how arrogant he really was, by hanging up!! Who needs COVID for business to close the doors when you have rude & unappreciative so called business owners that do the job themselves!! The tone, arrogance and non customer service was a disgrace, clearly in the wrong business and should not be dealing with customers or be in retail........I would give 0 stars if i could!!
Great service and product range
Ordered from here multiple times, good service and notified when stock is back in to be able to burchase bottles
Great price and service
Great price and service purchaced a bottle that was $40 under the noral shop price
Pluss free delivery,
Good work Nicks
Good wine selection but unable to deliver orders according to instructions
According to their own words: "I would recommend finding a retailer that can guarantee your delivery instructions will always be followed as we are unfortunately unable to make these guarantees or promises." - Nick's Wines representative
1st time ordering. Great selection of spirits. Prompt service. Great customer service. Mel- Perth 9 days. I will order again . Thank you.
I am new to purchasing alcohol but I received great service from Nicks wines when I ordered a bottle of Glenfarclas whiskey recently. I received the whiskey without any problems.
Amazing selection especially International wine and spirit.
Always get my orders in good time all the way in Perth
Ordered a few times online from nicks wine, instant postage and excellent packaging, their range is unbeatable and prices are great. Overall, great shop to do business with.
Amazing Service and great support.
Amazing Service and great support. An incorrect address had been put in the system and my delivery didnt get to my place. They immediately resent me the product again. All my purchases will be going through NICKS.com.au from now on. Great selection and support.
Always good service and selection
Prices are very reasonable, they have great range of products (i always buy from their whisky selections). As long as you state NOT to use Fastway couriers for Perth. Aus post instead.
When we rang to place an order, the person we spoke to actually checked that the bottles were in stock. Then, our order arrived the following day - in Adelaide! Great!
Great range of whisky
Just placed my 4th order in 6 weeks the delivery has been great on the first 3 the Whisky range is great and my collection is coming along nicely thanks
Excellent service, order arrived earlier than expected and in perfect condition
I live in the UK and decided to buy a case of wine for a Aussie friend as a wedding gift, as I was unable to attend the wedding. The online ordering system was smooth, the delivery (from Melbourne to Brisbane) was flawless (with detailed tracking keeping me updated) and all the bottles arrived intact due to careful packaging, and in plenty of time before the wedding - despite me ordering only a week before the wedding date. My friend was very happy, as am I - thank you!
Questions & Answers
Anybody else had trouble with opening the screw top on AD HOC Hen and Chicken Chardonnay 2020
Please tell be for I spend large amount is this a guaranteed site?
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