I am new to purchasing alcohol but I received great service from Nicks wines when I ordered a bottle of Glenfarclas whiskey recently. I received the whiskey without any problems.
Amazing selection especially International wine and spirit.
Always get my orders in good time all the way in Perth
Ordered a few times online from nicks wine, instant postage and excellent packaging, their range is unbeatable and prices are great. Overall, great shop to do business with.
Amazing Service and great support.
Amazing Service and great support. An incorrect address had been put in the system and my delivery didnt get to my place. They immediately resent me the product again. All my purchases will be going through NICKS.com.au from now on. Great selection and support.
Always good service and selection
Prices are very reasonable, they have great range of products (i always buy from their whisky selections). As long as you state NOT to use Fastway couriers for Perth. Aus post instead.
When we rang to place an order, the person we spoke to actually checked that the bottles were in stock. Then, our order arrived the following day - in Adelaide! Great!
Great range of whisky
Just placed my 4th order in 6 weeks the delivery has been great on the first 3 the Whisky range is great and my collection is coming along nicely thanks
Excellent service, order arrived earlier than expected and in perfect condition
I live in the UK and decided to buy a case of wine for a Aussie friend as a wedding gift, as I was unable to attend the wedding. The online ordering system was smooth, the delivery (from Melbourne to Brisbane) was flawless (with detailed tracking keeping me updated) and all the bottles arrived intact due to careful packaging, and in plenty of time before the wedding - despite me ordering only a week before the wedding date. My friend was very happy, as am I - thank you!
No response to my email.
Received a 1ltr JD Rye Whisky for my birthday. As a collector the bottle was greasy with stains I emailed requesting a replacement and received no correspondence in 5 months.
Need to check out this store and staff and their ways before buying- Thanks to other reviewers letting me to know..
1 star for the Single malt from Scotland and Indian- our South Indian- [name removed] and [name removed] but their Dumb service I cannot trust them.
If I need to get my 2 bottles of single malt.. need to call and reserve - drive or take public transport to go..
Will not do online transaction with them. and Time waste with their delivery.. Social media and review sites have made an impression with these fellows.
Will check out this store in person travelling from Preston. Minus they do not have any outlets around Melbourne.
Horrible to travel...
Good products, terrible service.
Nicks Wine Merchants chose to use to worst couriers in Australia - Fastway or actually Lazyway.
Despite the promises my purchase was not delivered. I spent a lot of time talking to Ben and Shane who assured me that they "don't work like that" and aim to please the customer. Nothing can be further from the truth. My purchase was not delivered and as the result ruined my dinner party.
In the future I will never use this vendor and would not recommend anyone else.
How best e-commerce experience should be!
They are the most wonderful liquor and drinks in online space around Australia. One of the widest range around with good prices too. The listings are always true to what they say online and customer support is superb when you try to contact them.
Fantastic boutique store.
Fantastic boutique store, that offer the standard but also the hard to find drinks, prices are good, excellent service, and super quick delivery. A+, and I don’t know anyone who works there.
Good selection and prices - Shipping is insanely slow
Have purchased from Nicks a few time when they have specials on and been no real issues . Great prices during specials and have a wide selection of Whisky . One order came damaged but I had purchased the shipping insurance so was refunded the cost . The only let down is the shipping is very slow from eastern states to WA . Compared to other sellers they can take up to 2-3 weeks longer to arrive .
Don’t order if it’s for a special day
They don’t advise if the product is in stock, they don’t let you know if it isn’t, the website doesn’t let you track the order. A next delivery will in all likelihood take 10 days and miss the day it was intended for.
Just some pretty great
Pros: Great selection, great prices, great deals, speedy delivery, and an easy to use, informative layout.
They're a great business who provide great service. Nothing much more to it.
Computer system needs to be upgraded
I placed an order for my wife’s birthday, as I am a fifo worker and away a lot, you took my money without the website stopping the transaction and advising me there was a limit to spend without using PayPal, how hard is it to list this simple information, then you email me saying if I want to continue I can re contact you, good customer service when I was going to be a regular customer spending good money would be to simply give me a 5 sec phone call to talk and explain he situation( or put a limit on your cart !!! ).
Won’t be coming back
Great customer service and products.
First time buyer of a product very hard to find.
Excellent speed of delivery interstate and well packaged for safety of item.
Will be back.
Excellent service and choice
I've been regularly buying from Nick's Merchant wines over a year now and very happy with the choice and service. They always deliver on time, the choice of South American wines and cognacs is good.
Excellent independent store specialising in wine and spirits
No reviews on ProductReview for this little gem!!?! Actually, Nick's used to be known as Vintage Direct and there is one review for the old name: http://www.productreview.com.au/p/vintage-direct.html
Although the business is called Nick’s Wine Merchants, their website states "Also home of Australia's largest whisky collection" and this is very true, and I also like that they spell whisky properly! Nick's has been my go-to shop for very good whisky and wine for a long time. They don't sell beer. I have bought online and in store. Delivery was...free for me and the boxes arrived on time with ample padding to protect the items. Buying at the store was great as the staff were all old blokes that knew what they were talking about. That's not to say that all young folks at DM's lack knowledge, but DM's is like the Coles or Safeway of the liquor shop world. The staff at Nick's were able to spend significant time to help me search for the perfect Scotch and wine, even during the busy Christmas period, something that is nearly impossible to achieve at DM's. Now, I must point out that I left a very good review for DM's. They serve a purpose. This review is in no way bashing DM's. I just have to point out that Nick's is a fantastic niche that destroys DM's in the higher-end wine and whisky department. They have a much better selection of wine and whiskys, they offer rare products not found in the big chain stores and they even offer 1L (duty-free size) bottles for certain whiskys. But don't make the mistake of thinking Nick's only sells expensive liquor. Their products are very reasonably priced, even better than DM's for many identical products. My only gripe is that there is only one physical store and it's located in the eastern suburbs far away from me. Thankfully we have the internet and cheaper couriers now.
Questions & Answers
Please tell be for I spend large amount is this a guaranteed site?
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