Nick Scali Aix Buffet 43FJ006

POOR FURNITURE CONSTRUCTION – On 4 June 2021 we purchased the following furniture; 43FJ006 - AIX BUFFET 180x44x85 SMOKED OAK 43FJ005 - AIX HIGH TV UNIT 220x44x50 SMOKED OAK 43FJ003 - LIBRA TV UNIT 240x60x40 WHITE GLOSS (TV 1901) Total cost: $3,780.00 On or about 1 December, 2023, the buffet collapsed due to what we believe to have been a construction/manufacturing problem in that; 1 - The end walls of the buffet do not rest on the top side of the buffet base, but are attached to the ends of the base. 2 - The side and base are supported by a small metal plate secured by two screws into the base and a further two screws into the bottom face of the side boards of the buffet. The problem is that the screws are almost aligned up with the join between the base and side boards which makes for very poor support. This caused the considerable weight of the buffet to be transferred through to the metal plates which couldn't take the weight and failed, collapsing the buffet. Photographs supplied to Nick Scali. Nick Scali's warranty pages do stipulate that they have a two year warranty for manufacturing problems and therefore dismissed outright our claim without any further investigation. I would have thought that the Nick Scali brand be synonymous with quality and integrity, but perhaps not and to just dismiss our case outright is to somewhat tarnish their good name. I would suggest to get down on your knees and check the construction methods prior to any purchase because if we had have known of this construction method, the buffet would not have been purchased. We failed to check. Unsatisfied with the product.