Great Service from Parker Lane
Travis was very helpful is working out our home loan requirements and what was needed to seek refinancing. He was always available day and night for any questions or queries we may have had. Karishma was very quick in organising our documentation and submitting everything required. She was also available day and night to answer any questions we had. Great team of people.
Divya was amazing , she
was very patient in answering our all our queries, I am so happy with the no hassle and fast approval of our solar and home improvement loan
In November, I applied for an investment home loan with Katarina. I had a 30% deposit and she she was confident it will be approved. Over two months later and many extensions of the loan contract, Katarina was saying “it’s conditionally approved. It’ll be fine”.
In January, Katarina wouldn’t return emails and would not reply to the solicitor regarding updates. The contract was terminated because there was no reply from Katarina for over a week about finance and we were all left in limbo.
I should have stuck with Aussie home loans but I thought I’d give her a chance. Too bad.
Parker Lane team was able to find for me a lender that is fit for my needs at competitive rates. Previously, I have had other lender knocking me back as their reason was "they don't deal with SMFS". The lender was able to vetted my SMSF and see that the property in which the solar system was proposed to be installed belongs to me (being the director or the SMSF). Parker Lane team are very responsive.
Thank you Parker Lane!
- Parker Lane Green Loans
- Verified customer
Professional, thorough and friendly
From first contact through to loan approval Parker Lane were professional and thorough, but also very friendly to deal with. My case was slightly complex and needed me to contact them on a couple of occasions, and each time they were very responsive and helpful. All of their communication, by phone and email, was polite and clear. They got me the loan I needed for my solar panels with a minimum of fuss.
I was referred to the parker lane team by my solar installer, and I am glad I was. They sorted out the loan for me in less than a week. The process was very easy, and they had all the time when I had a question. I couldn't recommend them enough.
Excellent customer service
I was a bit sceptical about using a broker to help me refinance my home loan as I've always done it on my own in the past. But Richard was a pleasure to deal with. He answered all my questions (and I had many) thoroughly and in easy to understand language and built up a good rapport quickly. He put in a great deal of work to find me the best deal and sort through all the details along the way. Even right at the end, when there was a bit of confusion over the settlement repayments, he did his best to resolve the matter with the lender as soon as possible. It's early days, but I am impressed so far.
Fantastic customer service process was very quick. Very impressed with the interest rate now we can enjoy our solar system.
Thank you so very much no hidden cost Thanks again too service
Started out with looking for a solar (green) loan, I ended up refinancing with Parklane - thats just how good they are
So my search for financing a solar project saw me make contact with parklane.com From the onset, I was hooked with the professionalisim, knowlegable and trust that parklane build in me. The Presentation pitch is all it took to ignite interest in the suitable fiancing otions they have for you. The Solar loan financing was flawlessly and it was at the point where they should have said bye we got you what you were after, but parkalne went went above and beyond to adress my other financial concerns as they take time to know their client (Me). In...comes Richard! Richard was and has been amaizing to say the lest from the word go. He builds a relationship with you, not just making you feel like a number like the big banks do. He is extremely knowlegable. He walked my wife and I through the vairious options, worked out every dollar figure and took the guess work out of refinancing. Richard handled all the daunting paperwork and was consistent through the whole process with reguar progress updates. Thanks you parklane - especially Richard Would I recommend parklane.com? I already did to 2 of my mates. Keep up the good work!!!!
Awesome customer service
It was a lengthy process with a few back and forward emails but Laveesh and Priya were patient with us and full of information for any questions we had. Awesome customer service!
Saved me so much money!
They did exactly what they said they would do: Saved me a huge amount of money which I'm already benefitting from. Richard was awesome to deal with: Polite, personable, friendly and professional. He went over and above to ensure full customer satisfaction. I would recommend Parker Lane any day. Thank you so much.
We requested a quick turn around for our loan to be approved and they gave us very very clear and quick turn around time. They made every step east and continue to provide valuable service as we start installation.
- Parker Lane Green Loans
- Verified customer
Excellent service and great rate
Priya was very easy to deal with , great fast service , I also applied for other loans but Parker Lane was the best rate Saved a lot of money in interest would always use Parker Lane If I needed another loan highly recommend
Thank you to Priya and Laveesh for guiding me through the process of obtaining my green loan. They provided helpful service and achieved a great outcome in a timely manner. I highly recommend .
Amazing outcome! Amazing customer service
Could not be happier with the outcome in refinancing my home loan with Richard. Richard’s knowledge and can do attitude was extremely impressive and he went above and beyond To help me. Richard comes with the highest of recommendations.
Simple and easy to set up
The setting up of our loan was easy and the staff were very helpful assisting with the set up of the green loan. Set up was very easy and secure online.
Superb customer service!
Priya's customer service was amazing and very friendly through the whole process. We are super satisfied definitely 100% recommendation to family and friends. Surely will do another one with them refinancing my home loan.
The reviewer stated that an incentive was offered for this review
Great customer service
Laveesh was very helpful in arranging our green loan with the best interest rate possible
All our calls and emails were always promptly returned and everything was carried out in a timely manner
Great outcome and excellent service highly recommended!
Priya was helpful from start to finish, helping us with our green loan.
All my emails were always answered strait away and all my questions answered. I wouldn’t hesitate to deal with Priya and Parker lane again.
Top Quality Service and Product
Priya and Laveesh were helpful and courteous from start to finish.
Their organisation and communication were gold standard. Any delays were created by me and they were always following up.
Parker Lane found me a far better rate through a green loan than I could get from a bank, and i had never even heard of a green loan before now. Saved me $1000s!
Questions & Answers
I want to lodge a complaint can you please tell me an email or phone number except that customer care number because same person picks up the phone about whom I actually have to lodge the complaint.
Been quoted $5500 for 6.6kw solar can you help?
what would be the cost per month of a green loan for a 6.6 kw solar system I have been quoted $36;83 per week over 60 months
Chris W.Parker Lane
Hi Robert, we can definitely help with that.
We will need a few more details like the amount you are considering paying. Please book a time that suits for a call back and one of the team will be able to provide you with some options quick as a flash.
|Category||Loans and Home Loans||Loans and Car Loans||Loans and Personal Loans|
|Interest Rate||6.12% p.a.|
|Comparison Rate||6.53% p.a.|
|Repayment Frequency||Fortnightly, Monthly and Weekly|
|Loan Amount||$1,000.00 to $50,000.00|
|Loan Term||1 to 10 years|
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