Absolutely hate this machine, it spins for 3 min which is fine and doesn’t dispense the pasta. It’s clunky and was a waste of money. Will be returning the heap of junk to the store tomorrow for a full refund.
Perfect buy, but missing measuring cups
Pasta maker is beaut but I am in desperate need of the 2 measuring cups to regulate the amounts needed for the pasta. They were not included with the machine. Can you please help???? ASAP
Poorly designed product. Incompetent customer service department.
Initial impression of the product was positive. But I noticed that the receiver/coupling that drives the spindle was made of plastic, while the spindle was solid metal. I had some concern over the longevity of a $300+ product, but chose to trust Philips' design, as other Philips appliances have generally been reliable. Fast forward 6 months, the coupling developed a huge crack despite of very light and very occasional use. The rest of the machine looks brand new. I felt that this product fell short of Philips standard and our expec...
Overall it's pretty fun, but for the price you would expect it to be more durable. I thought it was something I had done wrong, but I've used is maybe 15 times in the last ten months and the lid is stuffed, the catch that keeps it closed totally snapped off. Myer won't help me because I don't have a receipt (my Mum paid cash for my birthday last year).
In my pasta FB group so many people have had the same issue, total design flaw and it makes me wonder what else about it is poorly made. Phillips sent me a new lid at no charge.
- Verified purchase
The fact I no longer have to take 3 hours to make pasta is so exciting. 15 minutes, and the machine does it all for me. The recipe book providing different pasta color options and the accessories to change my pasta is an added bonus. I love it.
The reviewer stated that an incentive was offered for this review
Easier than buying pasta.
Easy, good result, I found measuring worked better than weighing. Followed recipe for beetroot pasta but colour boiled out. Machine will get used because everything about is easy and quick.
Purchased in May 2018 for A$300.00.
- Verified purchase
I have just used this pasta maker. I usually make pasta by hand but this thing..... amazing! Just amazing! No more kneading, rolling and cutting. Never again!
Follow the directions exactly. I weigh my ingredients to get it exact. That is the key to good pasta. I also always add 1 egg to the liquid.
I cannot believe how perfectly delicious the pasta turns out. In 3 minutes perfect pasta is coming out into the bowl. Texture is perfect. Cooks perfectly. Enough for 4 large serves. Need more? Make a second batch. Too easy! Best purchase I have mad...
Beware of cash rebate promo
Bought online at Amazon Dec 18 where a cash back promo was advertised and prize was good. Already had the older noodle machine, but the plastic auger lost plastic strips in dough.
The new machine had good reviews.
I have had the worst experience with the promised cash back promo.
After 5 weeks since I sent in all details I got an email- they claimed I did not fill out my address ( I did).
I send in my details again, as requested, they send email they received it and progress claim.
Several days later they send another email, claim invalid because they don't like Amazon invoice!?
Massive waste of money
We have persisted with this pasta maker, and it should not be this difficult to produce great results. Followed instructions to the letter, not one success. Crumbling, dry misshapen pasta. Wasted $400 on a product that doesn't deliver. Please don't send me youtube links, tried that - another failed batch.
So happy with this
First time we used this I set it up with my daughter and it said it was going to be 15 mins, so I left it mixing and went to make her a drink, she came running in after only a few minutes saying the pasta is coming out already (it was it takes about 3 mins to start, in 15 mins it's completely finished)). Both my kids (2 & 4 years) love this machine they drag their chairs into the kitchen to see it & eat a lot of the pasta raw. We've made great pasta and noodles with it, they taste like store bought. I like the recipe for curry noodles too. Probably would buy more attachments also.
Happy until you need parts and advice from the call centre.
Worked well until the blender bar broke. Purchased replacement bar but machine didn’t work with it. Lots of time and effort later with a poorly informed call centre I have given up. End of my Phillips (bad) experience. Should have stuck with the manual hand making machine, which is what I’m going back to.
Great Pasta Maker
I bought the little brother to this and was very impressed but I couldn't buy additional shaping discs for it; like the Angel Hair pasta. When this was on sale I decided to opt for the next level up and pass my old machine to someone else who had been coveting it. I didn't want to buy the one that calculated the amount of water based on the flour because I read reviews where this kept tripping out with an error message for some people. This really is an easy way to make pasta. Put in the flour, put in the water/egg mixture then turn on the mach...ine. It mixes the dough for a while then begins to extrude it. All you have to do is cut it to length. You do end up with a bit of dough left over but using the extrusion option fixes most of it then I put whatever is left through my hand machine. Washing up is a little fiddly but nothing too difficult. Now as long as I have eggs, flour and water I have fresh pasta in about 20 minutes with very little effort from me.
Good product, easy to use and to clean
Have had this product for a month and love using it. It is easy to put together, easy to use and produces beautiful pasta and noodles in just 15 minutes. I like the fact that my family is not consuming preservatives and other unknown additives that are in store-bought pasta and noodles. If Phillips is seeking to improve this machine, I would suggest the addition of a knead-only function and a resting function so that we could use it for recipes that require a longer kneading/resting time. Also, as addition of boiling water to rice flour is required in making of some asian rice noodles, I would suggest making all parts that come into contact with the ingredients heatproof to at least above boiling point.
Spinning shaft paint falling off since new, used only once
I bought the machine in Moore park Bing lee 3 months ago, only used once, today I notice the silver color spinning shaft used to mix and push the flour is defective from factory, the Teflon painted surface have a big area of bubbles, my guess is that in factory at one stage the shaft is not cleaned properly and just painted over with Teflon. Very disappointed to receive ebay quality product from Philips. I have photos taken as proof.
Terrible bad customer service
My husband brought the pasta machine for my Xmas present. They had the promotion for the $50 back and I send all the info when they requested before Xmas day. They acknowledge that they receive it but they denied paying the $50 credit to me because the scan missed one figure to complete the refund instead of allowing me to resend it they st me the letter saying that I missed out. I called the office and there were so rude and did not want to transfer me to the correct department. They are not honest with the promotion they just want to find a way not to pay.
- Verified purchase
Loving Making Fresh Pasta Anytime.
Bought this in September 2017 (10 weeks ago). Very pleased with how easy it is to use. So far I've made pasta: penne, fettucine and spaghetti (the egg recipes). It has non-egg recipes (udon, Ramen, dumpling sheet). I'm using it every week. Depending on the mix of flours used, the mix may clump a bit. If this happens, I open the lid and break any large clumps up. Doesn't cause any issues with extruding. A little bit of trial and error required with flour blends to get the liquid perfect. Similar to what you need to do with a new bread maker.
This machine is just flawless.
Like many other appliances it takes a few goes in order to work out exactly the best way of using it. Once you work out some tricks and tweaks the machine does exactly what you expect it to do. So far I’m very happy with it and can’t fault it. Son of Italian migrants.
Easiest appliance to use (and I have a lot of appliances!)
I used my new pasta machine for the first time yesterday & loved it! The machine is so easy and fun to use (reminds me of a play-doh extractor). I made a double batch of lasagne sheets for a large (8 serving) vegetable lasagne and it turned out to be the exact amount required. I'll never go back to store bought pasta again.
Not up to its name
I purchased the premium pasta and noodle maker to make noodles. I found that it does not come with noodle discs. I tried the spagetti extrusion dics but this resulted in very fine pasta more angle hair than spagetti so even as a spagetti maker I was disappointed. I had to purchase for around $30 2 noodle discs and even these look too small for udon noodles.
Looking for recipes for rice flour noodles rather than wheat recipes.
Overall i am disappointed in the advertising and disc sizes for this product.
Worst invention ever!
I bought this tonight. It didn't make the pasta in 15 minutes. It took more like 45. The pasta immediately stuck together in clumps. It overworked the flour, so what I ended up with was thick clumps of dense fettuccini. It was barely edible - it was chewy and thick. Yuck. Worst purchase ever.
Questions & Answers
Am I able to use egg only as the liquid for making pasta using all purpose or 00 flour? Or should I always add water to the egg?
Hi there, Steve. Thanks for your question. We've had a look into this for you, and couldn't find any pasta recipes without water. Hope this helps.
The Philips Australia Team
Hi l just like to know if anyone has a recipe for the philips pasta machine just using eggs and flour,l don’t want to add water,l have tried so many ways and with great disappointment have had no luck,kind of regard buying this machine,with the advanced technologie we have today surely this machine should be able to do it,sick of throwing away dough that isn’t working out, l will appreciate anyone’s help.
Hello Marthes, thanks for your question. We do recommend using our tested recipes, which do ask for a bit of liquids in one way or the other for better extrusion and results with this machine. It's a pity to hear this is a bit contrary to your expectation, but we know you'll be able to make delicious pasta this way. You can find a recipe book over here: https://philips.to/3dYlPdy. If you do wish to discuss this further, please feel free to contact us on 1300 363 391 (AU) or on 0800 658 224 (NZ).
The Philips Australia Team
Yesterday when trying to make rigatoni in my avance pasta maker I got and error code 2. It happens almost every time I make pasta. Can you please explain why this is happening.
Second question would be this, my rigatoni disc have two parts. Is there a one part disc available?
Thank you for getting in touch. For further assistance with your Pasta maker, please feel free to reach out to our product specialists at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). They'll be happy to help. :)
The Philips Australia Team
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