Poor quality, even worse service.
Bought the Phillips SimplyGo Oxygen Concentrator in November 2019. It worked OK for a while (4 months) and then died in March 2020. Returned to seller (Easycare Australa) for repair. They replaced filter, sieve and compressor as all were faulty.
Haven't needed to use the unit much in the last 12 months but now that I need it again it has stopped working. Even with a 2 year warranty not yet expired, Easycare want a $400 fee to service, as they say that a filter will automatically need replacing (without even seeing or testing the unit). Easycare...
Purchased in November 2019 at EasyCare for $4,480.00.
Faulty, troublesome device
- Compact and fairly light
- Wheeled trolley makes it easy to use
- Very expensive. About $5000 for the concentrator and two batteries
- Faulty. After a year or so, it began giving us a lot of noisy alerts that something was wrong. Finally we sent it back and they told us they replaced rather than repaired it. However, the new machine immediately started running out of charge within 30 minutes, instead of operating for hours as it is supposed to do. When we contacted the retailer they said the likely cause was the batteries reaching ...
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Philips representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.