Phoenix Technology Group

Phoenix Technology Group

Phoenix Technology Group

1 review

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1 review
Greg P
Greg PSydney, NSW10 posts

Outstanding customer Service

Over 2 years ago we purchased a 100 Ah lithium Solar King battery for camping. Due to covid we were unable to go and promptly stored the battery in the garage. When I went to use the battery last week it was dead. Their batteries contain a battery management system and without any charging it totally drained the battery to a point of no return. We contacted Phoenix Technologies and immediately they stepped up and took control. They immediately sent me a replacement and arranged to have the drained battery returned to them at no cost to me. This happened all within 3 days. The customer service was brilliant. The product appears dependable and is now often charged. Thank you Phoenix Technologies.

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Contact info for Phoenix Technology Group

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm

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