Phonak Audeo Marvel

Phonak Audeo P: disappointment with frustration. Just ok sometimes – H/aid user since 1997, & used several brands since then. Purchased a second Phonak model 07/2022. Since that time, it’s been back/forth regularly to audiology clinic with one issue after another. In May 2023 right aid was replaced. Yesterday both aids & charger (temperamental; work’s several weeks & malfunctions) were sent to workshop in… Read more

another state. As a user I want a reliable set of aids, not necessarily highly technology that has proved unreliable, frustrating & a disappointment.

Awful since software upgrade – Marvel was fine until software upgrade. miserable experience since. autosense no longer works properly, app doesn't allow adjustments if you have one aid, blue tooth abysmal. Phonak claimed not to be aware of the problem - b/s

Not What I Expected – I've had this hearing aid for over a year now. I suffer from conductive hearing loss and have a small ear canal. These hearing aids are sometimes so painful to my ears that they dig in when I lean my head against something. The feedback is intolerable, and the app's settings are constantly changing. Even when you make a setting, it immediately… Read more

returns to automatic, which irritates me. The sound quality of the headphones is poor. I've noticed a lot of microphone problems caused by ear wax buildup, which produces a static sound while listening to music. The call setting is kind of bad, sometimes if someone does not have an iPhone, the connection won't work and the other person has difficulty hearing me. Even my phonak virto q70 hearing aids have better sound quality even though it is discontinued.

Not for Classical Music lovers – Having spent $6789 on a pair of Phonak Marvel aids I was dismayed at the very poor sound quality when listening to classical music. I agree with another report that it sounds like the speaker in your stereo has a loose diaphragm. I had the units sent back to the maker to be checked out and in return they are no better. One can suppress the high… Read more

frequency distortion using the app by reducing the treble and winding up noise suppression, but by then the music is muffled and not worth listening to. I now take them out when listening to classical music or put my old aids back which whilst not perfect, are a whole lot better. Blamey Saunders to their credit have made several attempts to solve the problem but to no avail. I regret purchasing these aids. .

Disappointing – I currently have the Phonak BTE hearing aids. The music streaming is not good. If you remember what an old HiFi speaker used to sound like when it had "blown"? These sound like that. I have taken them back to be fixed, but no good. The quality of music reproduction is basic too. The blue tooth keeps cutting in and out which means the music… Read more

stops and starts.

The app used to control the ear pieces is very basic and clunky. When you open the app it takes a long time to pair with the devices. If you are in a restaurant, for example, and you want to concentrate your devices to the person in front of you, you have to open the app, select the programme, adjust the focus to forwards then save it as another programme before closing the app.

My previous devices from Signia Styletto had a brilliant app. You open it, slide a button and put your phone down. And the focus to the front was brilliant cutting out noise from behind and yo the side.

The Signia Stiletto devices I had also allowed you to have a bias to one side. That is to say that in the car, if I'm driving, I can have a bias to the left so I can hear my wife talking, but traffic passing me on the right won't interfere with conversation. Brilliant.

So, why didn't I keep the Styletto? Because when I was going through the trial period I found the Phonak ear pieces a bit more comfortable in the ear canal. In hindsight I should have kept the Signia Stiletto. The operability is so much better.

I do regret my purchase and the money spent.

Love the product – Today I visited Mornington Peninsula Audiology and Andrew fitted my new Phonak Marvel aids...I was amazed at the huge range of devices used to test and tune the marvels....they are perfect Show details

Phonax m70 not happy – Have purchased phonax marvel m70 BTE, had it for 8 weeks now and I had my old hearings aids for 10 years and needed upgrading. The quality of sound was amazing and the streaming to your ears listening to music and telephone conversations is brilliant. The down fall is quality of sound in shopping centers, restaurants and work environment is… Read more

terrible. It suppose to cut out back ground noise but experiencing terrible drumming noise and the volume goes haywire to high roaring sound then back to normal for no reason. Have tried numerous time to make adjustments on the phonax app but I find it's not very good at all. My audiologist have tried different settings. Works great in a quite room and at home, but as mention above in bigger noisy environment cannot hear crystal clear with that drumming noise. Bit disappointed but these aids are getting sent away for testing and getting bigger receiver put in. Not sure if this will improve. ?

Expensive high quality Phonak hearing aids useful for moderate hearing loss, and great ear buds – I finally arranged to have a hearing test; I’m a 60+ year old man, who has noticed it’s become increasingly hard to distinguish what people are saying in noisy or crowded situations. The results? - moderate hearing loss at high frequencies but close to normal hearing at low frequencies. The hearing testing centre I used proposed an option; I could… Read more

trial hearing aids for around a month to see if I liked the experience. I did so, and after the trial period, I decided to go ahead and purchase the hearing aids.

The hearing aids I got, recommended by the audiologist, were the Phonak brand, model Audeo Marvel “M30-R”. Hearing aids traditionally have batteries, powered by the oxygen in the air, but recently rechargeable aids have become available, and these were the type I trialled and purchased. You connect the pair of hearing aids to a supplied recharger overnight, that connects to a power point. It works just like recharging a mobile phone.

The hearing aids themselves are a pair, spot colour coded (Red for Right, bLue for Left), in the form of a cashew nut shaped unit that sits on top of, and behind each ear, with a springy plastic coated almost invisible wire than drops down in front with a tiny speaker unit on the end that slides inside each ear canal. The units come in a range of colours, normally to match your hair and skin colouring; I went with ‘champagne’ a kind of light grey to match my hair. The wire is almost invisible; while wearing the units I’ve yet to meet anyone who notices I’m wearing the aids without me telling them first.

Each unit has a rocker switch, that adjusts the volume, and also can be used when the devices are paired via bluetooth to a smartphone, to answer and hangup phone calls. In fact, that’s one of the reasons I got them, linking them to a smartphone means they operate just like top-end earbuds. So as well as improving my hearing, they will relay music from my phone, or can be used for phone calls (they have microphones as well as speakers integrated in them) with a paired smart phone.

You can add the Phonak app to your smartphone (Android and Apple iOS) as well, which gives you some additional functionality. Mainly this lets you choose some additional programs, for example, such as ‘Music’ mode, which alters and improves the sound you experience if you’re listening to music. The model normally automatically switches among a couple of in-built modes to optimise the hearing experience, mostly to improve the clarity of voices (which is why the ‘Music’ program can be manually selected to remove the voice clarity bias of the sound environment.

I will admit that the ear-bud bluetooth function was a major selling point. But the improvement in hearing was significant as well. Now, I’m not deaf by any means. But as I age I am aware that the quality of my hearing diminishes. It’s just like I wear glasses so I can see a bit better, now I am wearing hearing aids to let me hear a bit better. There’s seemingly a bit of a stigma, that wearing hearing aids is for severely deaf people; in fact nowadays, hearing aids can be just for improving auditory input. Just as glasses make my sight a little less fuzzy, hearing aids do the same for my hearing.

I have found that I can now hear other people talking much more clearly. It was surprising how much I had to concentrate to hear what other people were saying. Now I am much more relaxed, and can hear the conversation with much less effort; this works with TV or films too.

The hearing aids have not so much restored my hearing (if you have major hearing loss that would be different I expect), but instead they have improved the quality of my hearing. All those high frequency sounds I used to miss out on, I can now hear. I complained to my car repairer last year that the right and left turning indicators had broken, the ‘clicking’ noise had stopped. Nope! I just could not hear it. Driving home after having the aids fitted, I could hear the turning clicks just as I used to Sounds are like they were when I was young; water swishing into the sink, squeaking floor boards, people peeing (well, not all the sounds that return are desirable), clanking doors, the difference between saying ‘fun’ and ‘sun’, all are now back.

Now the main disadvantage is the cost. These hearing aids cost a lot (over $4k). I got the base model the more expensive models (I tested these during the trial), come with more automatic inbuilt programs so you get better software with the greater expense. However, I got my hearing aids via a specialist audiologist company, which added to the cost, but that included getting multiple visits and I used up a lot of their time as part of that cost. Be aware that chains are now selling hearing aids more cheaply Specsavers Audiology, which are in some of the Specsaver stores, and Costco provide hearing aids and testing at lower prices.

The Phonak brand is a quality brand, and they come with a 3 year warranty; the rechargeable battery is supposed to last 5 years. If this is accurate, then the investment is worthwhile, I believe, for better quality hearing, and a superior set of earbuds to take phone calls, and listen to music and video streamed from my phone or tablet.

I've been favourably surprised by the usefulness of hearing aids, for my moderate high frequency hearing loss, despite the expense involved. Overall, a good choice to get them, and wear them.