Platinum Physiotherapy

Had a first consultation with Christina the new physio at Umina. My knee is still going well after the work Kim did with me last year. This time I am dealing with another issue, some recent significant back pain. Christina is terrific, I am much improved after this first session. Thank you again Platinum folks, you are making a big difference.

Don't waste your time with this practice – I Went to see platinum physiotherapy about a long term achilles injury. Unfortunately their customer service was poor. After seeing [Name Removed], I found her to be disinterested and unengaged, with no genuine care or follow through. Without ANY 'hands on' testing or properly looking at my scan results, I was told to go against my surgeons request of a moonboot. [Name Removed] recommend I take nurofen max dose for 2 weeks followed by a rehab plan. After questioning the reasoning behind this, and explaining my intense pain concerns, she simply said to forward any questions to my GP! Furthermore she then continued with vague or non related responses of my attempts to seek further clarification. This was after I went into great detail telling her how I'd already spent a considerable amount of time visiting numerous doctors... Her response to see another doctor! - This women doesn't know how to read a room!

It seems [Name Removed] didn't want to spend a few moments via email helping me understand a few things so I could get get stated, and was more happy to make me wait a further 2 weeks before she would be happy to "clarify my concerns at our next appointment" Money comes first with these guys.

Don't waste your time with this practise.