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Precise Plumbing & Electrical

Precise Plumbing & Electrical

 Verified
Precise Plumbing & Electrical
4.6

127 reviews

Positive vs Negative
93%7%
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Customer Service
4.7
Timeliness
4.8
Job Satisfaction ?
4.7
Rates and Fees
4.6
5  Lorraine B  · Very happy to recommend Precise Plumbing and Electrical, in particular Tom, for his exceptional service provided today replacing down lights in my kitchen.
5  Johanna  · George did an excellent job on unblocking my drains. On time, efficient and extremely polite and professional in every way.
5  Robert L.  · Prompt, efficent and courteous – Prompt, efficient service, great communication so full marks to Alex and Clayton. Strongly recommended.
5  Trish  · Excellent work! – Mitchell was pleasant, polite, efficent and informative, fixing a relatively simple dripping tap with great care. Thank you very much.
5  Jennifer V.  · Great customer service – Prompt, professional customer service, and great workmanship. Would highly recommend Josh and use this company again. Jennifer
5  Lyn  · Excellent Service – Clayton was very attentive, explaining every detail of the job & was determined to fix the problem
Bronwen Curtis
Bronwen Curtis
   Electricians

Skefos Glynatsis is an excellent electrician, helpful, friendly and efficient. The works completed were done at a high quality finish with an excellent price! Well done Skefos

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Walt W.
Walt W. SA
   Plumbers

Kayne and Dave, from Precise Plumbing, recently diagnosed, treated, and solved our plumbing challenges with comprehensive outcomes, in our clay soils in Stonyfell. Effective and friendly communicators on job details. Thank you. Highly recommended.

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terry
terry South Australia 60 posts
   Plumbers

Recently had some work done by Skrevos their electrician who was very professional and gave me an upfront reasonable quote ,absolutely no pressure at all or up sell technique to do other work ,so when i had a small leak in a connector in front yard… Read more

supplying water to my outside sink in bbq i had no hesitation in contacting Precise .The plumber that attended (Clayton) was the extreme opposite to my previous experience with precise .Very high pressure with different quotes .Suggested other work that could be done at an additional cost totaling $965 for the leak plus $700 to replace an out side tap .When i rejected this completely out of hand he employed the hard sell tactics ,out came the spiel about their ''inspection plan '' normally $79.99 but he could arrange it free of charge which could entitle me to a discount on the original quote .Still i resisted ,but Clayton kept up the pressure and by this time my wife was getting quite stressed and in turn was stressing my self so when Clayton started to bring his price down ,very gradually to $380 my wife appealed to me to accept ,so very begrudgingly i let him proceed just to see the back of him .Please beware of these hard sell methods .It took him just half an hour to do the job but twice as long with his ''presentation'' to get the job .So much for an obligation free quote .$1665 down to $380 .Makes me wonder how many times he has gotten away with this behaviour when dealing with the elderly and gullible people

 Follow-up  · Have had 2 messages on my mobile phone saying that they were sorry to hear about my bad experience with Clayton and they would like to ''resolve'' the issue and that Ethan would contact me .So far nothing at all .Wonder why Ethan just didn't ring instead of just leaving a message . Suspect it is just an AI auto generated routine reply to any negative review .

Reviews with attachments

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Franklin Lacar
Franklin Lacar
   Electricians

Best electrician with exceptional customer service! Caring and professional. Thanks to Dailan!

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Alan N.
Alan N. SA
   Plumbers

Great service, reasonable cost. Good customer service. Give the man praise – As we expect now, Brad from PPE turned up on time and effectively diagnosed the problem. He then resolved it effectively and professionally, but he also found another issue which he was willing and able to resolve in an acceptable time frame and at a reasonable cost. We would certainly recommend Brad and the PPE team for anyone who has a plumbing or electrical problem. Alan Nankervis

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donp
donp 14 posts
   Precise Plumbing & Electrical

Efficient and Tidy – The technician contacted me a half hour, before he arrived. Listened to what the problem was. Informed me of what he was going to do. Explained they would need to obtain toilet from suppliers. Once toilet had arrived, Precise contacted me, to book a day and time for installation. Arrived on time, installation of gas cooktop and toilet, was… Read more

completed in less than 2 hours. Went through procedure of what to do before, using the toilet. The next day, there was a small problem with the toilet, technician fixed problem in 5 minutes, and explained what to do if same problem occurred again.

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Jennifer
Jennifer SA
   Electricians

A Job well done – Thank you Skefos for the good job you did with installing a new switch board and 3 double plugs .The service you gave us was friendly, efficient,and professional .We would recommend you and your company any time. Very much appreciated. Jennifer and Des

Latest follow-ups

Kyla
Kyla SA
   Electricians

Above and Beyond. We had a new oven installed and the job presented many unexpected hurdles to the guys, Dailan and Lachlan. They used their initiative and problem solved through several big barriers, staying 2 hours over time on a Friday evening… Read more

to ensure we were left with a finished, perfectly installed oven. In what I am sure was a frustrating job, they remained calm, polite and positive about finding a solution. Quality professionals all round!

 Follow-up  · The materials of our wall meant there wasn't a void to drop the electrical wires down so they had to come from the outside and through. Also, our ceiling space wasn't big enough for them to bring the wiring directly from our inside switch board so they needed to come from the board at the front of house through a different much longer route.… Read more

Positive reviews

Alan
Alan
   Plumbers

Pleased to provide a five star review of Lackie's cleaning of our gutters before winter comes. His work was exemplary, demonstrating his competence, efficiency and customer service skills, all at a reasonable cost. Would highly recommend him and Precise.

Chris
Chris SA 7 posts
   Plumbers
Customer Service
Timeliness
Job Satisfaction
Rates and Fees

A recent visit by another company not related who was inspecting our roof space could smell a hint of gas. He gave me a copy of the photo he took.. I contacted Precise last Friday. By Monday afternoon the matter was fixed with a new fitting the old… Read more

apparently been there a while but just in its warranty period of this part according to Precise., Matter fixed at no charge, Thank you., Chris & Helen Mc Grath

 Follow-up  · The leak was caused by faulty instillation years ago when the first wall heater was put in. The part in question should have never been used as it was obsolete 20 yrs prior when the old wall heater was replaced. The leak was found by a contractor working in the roof space and could smell gas.

Don
Don 4 posts
   Verified  Electricians

I can't speak highly enough of the fantastic work done by Tom and Andrew in installing heater lamps in my bathroom. It was a complex job, which they handled with calm efficiency. They are courteous and friendly, and an absolute credit to the company. I will recommend them whenever I get the chance.

Negative reviews

Jon
Jon SA 5 posts
   Electricians

I'm trying to book an electrician online but it's not working. Every time I click next, it does nothing.

Jon
Jon   

Not sure if they'll publish my follow up which said it was my mistake and I was clicking on the wrong link. Sorry about that.

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Ben
Ben
   Plumbers
Customer Service
Job Satisfaction
Rates and Fees

I've left with issues that I didn't have in the beginning. They blame the old product. I've called another plumber to fix their stuff up. Problem solved. The plumber that fix their stuff up describe precise as amateur. He even showed me what they've done and how to fix the issue. Take your business to someone that can actually do it right the… Read more

first time. To be fair, they've refunded me under half of what they charge and happy to left me with an issues. I won't be using them again. I'll be better off doing it myself.

Daz
Daz SA
   Electricians

Dont use. Just another rip off. Needed an outdoor spot light fixed but they didnt fix what was there instead installed a whole new spotlight instead and took away my existing spotlight and globe which we just purchased. not happy

Recent reviews

cc77crystal
cc77crystal QLD
   Verified  Electricians

Two thumbs up and 5 stars. Exceptionally good service. I would highly recommend this company. Nick went above and beyond for me today, showing high-quality workmanship whilst ensuring I was one happy customer. I hope he gets a Christmas bonus (he deserves it).

Bon
Bon 4 posts
   Plumbers

I cannot thank Justin and his assistant Cameron enough, for their professional, friendly, methodical and efficient manner when installing new plumbing to house a new hot water service. It was a complicated installation which they made look easy. Then along came Campbell the Electrician to make the connections, and was just as friendly and… Read more

skillful as his co-workers. I thank Precise Plumbing for employing such respectful and competent employees, and have no hesitation in recommending their services. I will be back when I again need help. Bonnie

Catherine James
Catherine James SA 4 posts
   Electricians

We had no power Sunday morning as our safety switch tripped, we had no power in all points. Campbell came up Monday to replace old safety switch, which was great as we could shower & cook. Campbell & Josh returned Tuesday to replace very old power board. I ask Campbell if he could replace 2 switches that weren't working, it was no problem for him… Read more

to add to our job, on inspection Campbell mention that the ensuite needed a new combo light, heater, fan as the existing unit was old, he gave us a quote within 5mins, drove down to local business to purchase the new unit. After 2.5hrs all jobs completed, explanation of new power board, checked all lights & power points worked & rubbish removed. We would happily recommend them for any electrical job. Thanks

Tracey
Tracey 5 posts
   Plumbers

Recently Pricise plumbing put in a new so called condensation pump for my Air conditioner, Precise reduced the price and came across as trust worthy . The Condensation pump blows out warm air and makes a noise when turned off. I have explained this to Mark Watson his reply was that he wants $500 to replace the faulty product , I have a 1 year… Read more

warranty guarantee that doesn't mean anything to this company . Avoid this rip off company as you will lose your money.invioce 320214 $700 .

Margaret C.
Margaret C. SA
   Plumbers

Very happy with the plumbing work done by Brock. He was on time with the correct parts. I found Brock to be very professional, friendly & respectful. Great job done.

Bonnie
Bonnie SA 7 posts
   Verified  Plumbers

Honest plumbers who no what there doing – After having 3 plumbers coming out to see why my water was going hot and cold the 3rd one told me to remove washer in taps. After a couple of months I still had the same issue. Again I was forced to call another which was these guys. This plumber was so efficient he had equipment that tested my gas water heater and he found it was too high. It… Read more

was fixed within 30min at a price compatible to the others that charged me for doing nothing. I recommend this company highly. **** what ever you do do not go to Metropolitan plumbing my son just got ripped off by them. 100% Use Precise plumbing and electrical

Wally
Wally NSW 3 posts
   Electricians

Nothing a problem – From the call to the office to the completion of the work the staff were excellent to deal with. Steve carried out the fitting of 4 ceiling fans in 4 rooms in a 2 storey home. Steve was punctual, courteous and professional. The fans look great and after he finished and cleaned up you wouldn’t have known he had been here. Great work thank you.

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Shirley
Shirley 2 posts
   Plumbers

Absolutely Happy – I was very happy from the person came to give us a quote ,right advised and gave us a reasonable price. Martin came to installed the unit. His work is nice and neat plus thoroughly done. Very good service.

Leslie T.
Leslie T. SA
   Plumbers

Excellent service and quality control – Always have excellent service from Brock and his team. Impressed with the quality control and follow up to ensure customer satisfaction. Recent attendance by Matt to complete a repair to the highest standard. Matt was prompt, efficient, thorough and left the site clean. Particularly like to commend his communication skills, knowledge and complete lack of patronizing attitude! Friendly and informative, nothing was a problem.

Geoffrey B.
Geoffrey B. 2 posts
   Verified  Electricians

Fast response to our call out request and their work was first class. Most satisfied – We wanted our kitchen ceiling fan/light replaced and four downlights installed in our master bedroom. Precise was the first Company to respond to our rather urgent request for assistance and came out the next day at agreed time. Stav and his offsider were both pleasant, quick and efficient workers. They did an excellent job and left the work… Read more

areas in a very clean state on completion. We will have no hesitation in recommending Precise to our family and friends. We were most satisfied - Top effort gentlemen.

Baz
Baz 2 posts
   Electricians

Would recommend again – Spoke to Anthony who was most helpful and arranged Joseph to attend within 2hrs on a Saturday. Joseph very efficient and professional and quickly resolved my problem.

Steve
Steve 9 posts
   Electricians

Precise no more – Electrician came for air conditioner that stopped working after a power outage. As it is 7 years old, he said it was likely an issue with pcb board, but recommended full replacement with new air conditioner and gave us a quote of over $4k. We refused and asked to fix the issue: received a new $2.3k estimate to replace pcb board and outdoor unit… Read more

condenser motor. Spare parts can be found for a few hundred dollars. Problem successfully fixed by LG service for less than 1k. Precise no more for us.

William  P.
William P. SA
   Plumbers

well done – Brad W relaced the inner workings of two toilets with a minimum of fuss they are now better when originally installed 5 years ago

Christopher J
Christopher J
   Plumbers

Found and fixed a gremlin – Clayton was on time and fixed the problem cleaned up and explained his bill very good service today

caroline m.
caroline m. SA 2 posts
   Electricians

Excellent service, highly recommended – Thank you for the excellent work done by by Clayton, Steve, Skef & Joseph on what turned out to be a complex job of decommissioning an old gas stove & installation of electric/induction in an old Adelaide Hills home. Great electrical & gas-fitting skills with attention to details, courtesy calls to confirm times, clear advice about the appliance & safety, and overall very efficiently run business was much appreciated.

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