Wish I had read these reviews earlier
Wish I had read these reviews earlier. So I am clearly not the only one frustrated . Chipped particles, and raw saw dust damaging my clothing. ..but this is how we make them is the response from management. I suggest you take out drawers at showroom and study well. Yes not common practise..but a suggestion. Then you may possibly walk away and agree the best decision you will ever make.
These guys couldn't even get their stuff together to get back to me with a quote! Useless! At the end of the week the guy said and that was in November! And not to mention...when doing the measuring drew on my 1000 count sheets with a pen! Stay away from these guys!
Bad Quality, lack of communication stay away!!!
We were sold on the fact we were not getting the cash back but "trade price" No this did not happen. The cupboards were installed six weeks ago with bad workmanship we have plenty of photos for those that wish to view. The doors were also not measured correctly so we have now waited six weeks for the doors to be fitted, no phone calls with updates, and on fitting two door still do not fit and a mirrored door need to be returned for the second time due to a crack. In all cheap quality, bad workmanship, no communication from the company, the hire...independent tradesman to instal so take no responsibility for the bad quality. On calling to explain the doors would need to be returned due to the mirrors being chipped for the second time I the customer receive bad attitude form a young moody receptionist. No compensation oh and we were sold chrome rails and received cheap aluminium and were told this was what we were to receive, We paid $4000 what a [censored word removed]. Cheap, nasty quality, poor workmanship the list goes on buyer stay away
Premium Showers & Robes
We had two built-in wardrobes custom-made and fitted. They were measured incorrectly and so when fitted didn't hang properly and had to be fixed 3 times with one having to be completely rebuilt. Whilst the company has fixed the robes, they damaged walls and paintwork in the process and we had to empty them out completely 3 times. The company has done nothing to compensate us for the damage or inconvenience despite currently running a promotion offering a 25% discount to new customers. I would not recommend this company to anyone wanting a good ...quality product and good customer service. I have nothing positive to say about this company Measured incorrectly, badly fitted, damaged plaster and paintwork when fixing problems, don't adhere to agreed timeframes and rude staff.
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