Queensland X-Ray
6 reviews
This is the worse X-ray services, that I have experienced, they are so expensive not recommended at all please look somewhere else, they treated my mother very badly, my mother was admitted at Matter hospital in spring field, and the doctor asked for chest X-ray, because my mother didn’t have a Medicare, she had only a private health insurance,… Read more
the Queensland X-ray staff requested me to pay upfront by threatening me if I don’t pay upfront they will not release the report to the doctor. Very bad!!!
I’ve attempted several times to provide private feedback, but emails are being rejected. I recently had two MRI appointments. During the first, instructions were not clearly explained beforehand, and communication during the scan was unclear as staff spoke from behind glass while I wore earplugs and headphones. This caused unnecessary distress.… Read more
Clear pre-scan instructions would have prevented this.
At the second MRI, communication was better, however the cannula insertion resulted in noticeable bruising and discomfort, which I have not experienced previously.
When I phoned to get an email the staff member refused to give it and hung up on me.
This feedback is shared for service improvement, not simply to complain.
https://ibb.co/ycZwxLGN
The accounts staff are very overbearing and cold in their attitude.After being invoiced a very expensive GAP fee which I wasn’t told about came to agreement about payment plan .I agreed and followed payment plan .Then contacted by a very rude lady with new plan which I couldn’t afford being on a pension .Paid what I could afford.Then contacted by… Read more
office manager told not enough money and the debt would be sent to DEBT COLLECTION within 2 Weeks.Very uncaring company obviously only concerned with one thing MONEY “”
On the phone for 34 minutes to book an MRI. Not good enough
2nd April 2025, I had this CTCA scan at Qxray Greenslopes cost $600 . In February 2025 I had a Calcium score done by iMed Radiology Capalaba . The IMed scan reported score 81.9 total The Qxray reported 154.5 total . I emailed iMed radiology about the two different calcium scores , they phone called me and were very nice stating the scan has… Read more
been rechecked by two cardiologists and they say it’s correct. I called Qxray and they refuse to deal with me . My advice DO NOT USE QXRAY AS THEY ONLY INTERESTED IN THE MONEY .
From initial appointment scheduling through to receiving my images I found the staff to be quite awesome. The receptionist was friendly and knowledgeable. The young lady that took me through for my scan was polite and the facility was very clean. The atmosphere was quiet and professional and I highly recommend them.
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