RACV Emergency Home Assist

Great service. Arrived within an hour. Found the fault and fixed it. Friendly staff member. Very courteous. Job done in 30 minutes. I'm glad I'm with RACV. I would recommend everyone.

They were very prompt and courteous and fixed the issue. They also told me of the condition of my roof.
Highly recommended this service. Now I know what needs to be done for maintenance. My roof is now leakproof. Thank goodness for RACV home assist.

Quick arrival of plumber, review of problem and able to sort it out quickly thank heavens as have elderly parent who becomes very anxious. Plumber was friendly and polite. Would recommend this service.

What a waste of money! Twice l have called RACV regarding my toilet. At first it was blocked and now it is leaking. l have ended up with a $295 quote to do the job both times.The first time they sent me a quote, I put out an ad on Airtasker and I had someone do the job for $50. It leaves you wondering why you took out the annual membership. Anyway, never again, I will not be renewing my annual subscription.

Quick and efficient service when a pipe in our bathroom burst in the evening and started a gush of fast flowing water. Very impressed! Will certainly be renewing the home assist policy!

Wonderful service, everything was perfect, problem solved. First time we have called, very impressed! The plumber was very polite and helpful. So good to not have to worry about blockage any more.

I couldn't be happier with the service I got from the plumber the RACV sent to check my hot water system. He was prompt, friendly and efficient. Hot showers tonight!

Tim the plumber arrived within the hour and tried again to fix an on-going problem with our toilet system leaking water. Let's hope he is successful this time - but it maybe we need a new cistern system after 25 years.

Phil, the electrician was on my doorstep in under an hour. Knew immediately what was wrong (safety switch no longer working properly) fitted a new one, checked all my appliances to make sure everything was working again. Very pleasant fellow. Would certainly use RACV Emergency Home Care again. Thank You!

Very prompt in arriving,introduced himself,pinpointed problems& explained process to fix.
Very professional,Mack put me at ease ,have recommended RACV to family & friends,it took the stress off .
It is the first time I have had to use the service & could not have been more pleased

The plumber came quickly and fixed the problem very quickly. Great service. No mess and he was very helpful. Thoroughly recommended. RACV Emergency Home Assist has worked well for me.

Plumber arrived late Friday afternoon before a long weekend and fixed a blocked toilet. Would never have got a plumber at short notice. Great service very efficient
Polite and professional manner

Plumber who came out did not know anything about hot water systems despite the fact that I reported that the hotwater was not working. The issue has not been addressed!!

Service is asked to reignite the pilot, it is a standard service described on your brochure, and it should be free for a very simple job like this, this is why people buy your Home Assist for, but your plumber charged $90 while the thermocouple is a $5-$20 part which can be bought on eBay, I can easily find a plumber to fix it at about the same price from local paper, could you tell me why people need to buy your Home Assist?
Also I didn't received the $50 rebate, could you check?

The technician, Mr. Reid arrived within 1 hr, good communicated and understood the problem with the client. He was determined and fixed the problem with the professional level. Once again, thank you for quickly responding.

The Service Person arrived on time and attended to the problem without delay. He reset the hot water system computer and it started working properly. He instructed me on what to do if it happens again

After heavy rain, water leaked through ceiling plaster in lounge room. Called RACV. One and a bit hours later all fixed (temporary but satisfactory). Carey Plumbing were prompt, polite, professional & fuss-less. Thanks.

Tim came within half an hour and fixed my blocked toilet. It wasn't straightforward but he completed the job perfectly with considerable effort and strength. Thanks Tim, thanks RACV Emergency Home Assist. This is why I'm happy to pay an annual fee.

The electrician shows up within an hour and patiently explain to me where the problem is.
He has good knowledge of his profession and most importantly he's patient to explain to me what can be done to get the problem fixed. Very professional.

Fantastic service for anyone who is not especially 'handy' when things go unexpectedly wrong. As a senior it provides a degree of security that you will get help quickly, professionally and pleasantly. Thank you.