Rapid Finance

False avertising bad credit history tried everything they wanting still failed there excuse not aloud too live in a caravan even though ill be going back too parents every couple months too visit family and friend its still going too be my residence absolutely crushed my life dream too see australia have 25k deposit for the van proved it too… Read more

them it still no good earning well over the $700 per week there asking for just an absolute waste of time they just crush you and put you in a hole!!!! Highly recommend not even trying plus they only put the good reveiws o there website just a heads up

Massive Fail! – We were told we could get $350,000 for a home loan. I thought it sounded too easy on 1 wage. Delay after delay after delay. We were homeless and missed out on so many good rentals due to tham saying "just wait". Now absolutely nothing! We're in a crap overpriced cold dump and our marriage is all but ended. Don't trust their words! Show details

Not Impressed – Basically, like all the other finance companies that claim to help. Unless you have thousands of dollars saved up and nothing at all on your credit file then there is no point. I have no defaults, no missed payments and generally pay everything off BEFROE the end of the term on the loan. I also earn a decent salary, been with the same employer… Read more

for around 26 years and my employment was NEVER affected by COVID. Unfortunately, I am one of those people who have too many enquiries on my credit file, and I have used short term finance options - and why do I do this - because no one will help! Also does not help me that I have a compulsion that I need things now - so tend to look at alternatives to meet that need rather than save. I have no dependents and as I have said have no black marks on my credit file. They did offer $12K and what are you meant to buy these days with $12K - a second hand car that has 250,000 Kms on it, around 2006 in year of manufacture and looks like a bucket of ####.

They came up in a Facebook ad, and I thought to myself, hey why not, give them a try. So now I have another inquiry on my credit file that is going to reduce my score again. We now live in a world that banks etc only lend money to people who could probably afford to pay cash and not need the loan. The rest of us - well we have no chance at all.

I can say now that I have given up, really what's the point. I'll just continue to catch the bus. Oh, and when they want to call you and if you miss the call, you get a text message and a voicemail saying sorry I missed your call - um hang on - I did not call - I was waiting for you to call! But when called you made out that I tried calling you - very confusing! And also make out that they are doing you a favour by offering you $12K for a used car - have you seen the prices of used cars at the moment. I only found that out when I sent an email saying I wanted to close the loop - which again he totally misunderstood - wouldn't you think that if a potential customer missed a call, you'd try to call back.

I am just so tired of being treated like a piece of garbage. I understand that people don't want my business, and this hang up on credit scores now days means I will never get a chance. They don't take into account that you never miss any payments, pay things of early, have no defaults on your credit file.

In fact, I think they all get a kick out of getting your bank statements and trawling through everything on it and judging you.

So, no I am not overly impressed at all.

Customer service was five stars – Made the experience of buying a new car hassle free. Easy steps to follow. Customers service was amazing Can't thank you enough.. I will be happy to use them again in the future.. 6 stars from me from start to finish Show details ·  1

Amazing work . What a great team – Amazing team . Rebecca is great . Fast working . I did find there was some extra cost but worth it for the extended warranty. Im happy with how its all gone . Fantastic Show reply

A great help this company has being to me , very impressed, highly recommend – A great experience with this company. They were very helpful and have gone above and beyond to help me with a car loan . I would highly recommend them to anyone wanting a loan. Show reply

No Communication, No Response to Complaint Email - He is the Director – Previously had a great experience with Rapid Finance. Unfortunately not this time. No communication, then lied to. I don’t normally write reviews but after receiving no reply to my complaint email to Rapid thought I would do so. Now realise why I have had no response, according to replies to other reviews he is the Director!!

Good Experience!! – My experience with Rapid Finance was good, unfortunately let down but some slow communication. Though employees were very friendly and were happy to help with my needs for a loan.

Don't return calls poor customer service – Unfortunately was disappointed with customer service received calls were not returned at all left wondering why they rate well with others maybe but got a poor rep but still a return call would have been great

Very satisfied – The customer service experience with the company was beyond professional No unexpected extra cost and no issues during this loan I am pretty satisfied and happy on this loan I received Show details ·  1

Absolute first rate service from all staff associated with my purchase – Outstanding from start to finish, everything seemed so effortless and nothing was a problem or issue The purchase went smoothly and the contacts in other areas of credit and credit management certainly helped Show details ·  1

Car finance – This is really good and professional finance I highly recommend, quick easy and reliable no dramas!! Im really am happy and satisfied with this service couldn’t have had it easier! Show details ·  1

Responsive – The team were responsive and updated me on everything including issues so could fix straight away. Great to deal with with great customer service and cannot recommend enough. Very happy with service Show details ·  1

Outstanding!! – Outstanding customer service. Could not be happier. Was courteous and helpful from start to finish and were happy to help at all stages. Highly recommended and will come back for next car. Show details

Highly recommend – Was super easy and got approved quick. And the money came through that night I got approved. I have to write thirty words so I'm just going to ramble til 30 lol

on the ball – Great company to deal with, are on the ball and inform you of everything they need street away or if there are any issues so it can be fixed right away. Show details

satisfied customer – Went out of there way to get me approved for a loan. Dont have the best of credit but manged to get me somthing where I could have a good car. Show details

Patient – Were very patient with my application as am not the easiest to get a hold of. Worked through my application professionally and were always able to answer any questions that I had. Cannot recommend enough. Show details

Great customer service – Customer service was superb!! Really appreciate the work they did and recommendations to help me get finance for my new car. Will go through again when it's time to get a new one! Show details

great service – They were really great to deal with. Had a few hiccups with some wrong information but they were on top of it and updated us the whole way through and kept us in the loop Show details

Excellent fast service – Paul was so helpful in assisting me with my application. Srayed in contact with updates and outcomes. Will definetly recommend to friends and family! Very satisfied with the overall dealings with Rapid!

Efficient easy to deal with nothing was too much trouble – I dealt with Jijo on a refinance of a housing loan. I found him to be extremely efficient, up front in all dealings and nothing was too much trouble. He was extremely professional and stayed on top of the loan even to the settlement. He kept me up to date at all times. Show details

great service – I had a great loan advisor jijo nothing was ever to much always pleasent to talk to he was very professional in every way and also kept us up to date with everything that's was going on Show details

Feedback on Jijo and his professionalism in assisting us secure a mortgage on our new apartment – We worked with Jijo to obtain a mortgage on our new apartment. From the first interaction with him he demonstrated a real sense of desire to assist us in securing a home loan. During the challenge of Covid 19 he succeeded in securing our loan. He was genuine, reassuring and professional and I would strongly recommend Rapid Finance and will definitely utilise their services again. Show details

helpful and genuine! – Very satisfied, they went above and beyond to help secure a loan for me. Will definitely come back for my next loan when the time comes. Cannot thank these guys enough. Show details

One very grateful customer – Martin and Jarrad were extremely helpful, kept me up to date on where my application was up to. Martin managed to get me a loan even know my credit history is not the best. Thanks RF Show details

So extremely thankful! – Martin & Jarred were so helpful. I am finally driving a car that I thought would of been out of my reach financially. Today I had the immense pleasure of driving Veronica the Veloster into my driveway and couldn't be happier!! She will be well loved and looked after!! Yes!!! I name my cars after all we spend so much time in them! Thank you… Read more

Martin, for your determination in seeing my finance approved and keeping me up-to date every step of the way.

Fantastic service and excellent broker – Perfect service from start to finish and really professional. Jarrad was precise, to the point and explained everything in detail. Will defiantly be using his services again and a great asset to have. Show details