The customer service was brilliant, could not find a company that bent over backwards to help me. They work hard and got me the best rate available. The people were great and gave the best advice, and all the help under the sun to get me through this process. Can not recommend these guys enough..
No Communication, No Response to Complaint Email - He is the Director
Previously had a great experience with Rapid Finance. Unfortunately not this time. No communication, then lied to.
I don’t normally write reviews but after receiving no reply to my complaint email to Rapid thought I would do so. Now realise why I have had no response, according to replies to other reviews he is the Director!!
I had a great loan advisor jijo
nothing was ever to much
always pleasent to talk to
he was very professional in every way
and also kept us up to date with everything that's was going on
Feedback on Jijo and his professionalism in assisting us secure a mortgage on our new apartment
We worked with Jijo to obtain a mortgage on our new apartment.
From the first interaction with him he demonstrated a real sense of desire to assist us in securing a home loan.
During the challenge of Covid 19 he succeeded in securing our loan.
He was genuine, reassuring and professional and I would strongly recommend Rapid Finance and will definitely utilise their services again.
My experience with Rapid Finance was good, unfortunately let down but some slow communication. Though employees were very friendly and were happy to help with my needs for a loan.
The reviewer stated that an incentive was offered for this review
helpful and genuine!
Very satisfied, they went above and beyond to help secure a loan for me. Will definitely come back for my next loan when the time comes. Cannot thank these guys enough.
One very grateful customer
Martin and Jarrad were extremely helpful, kept me up to date on where my application was up to. Martin managed to get me a loan even know my credit history is not the best. Thanks RF
So extremely thankful!
Martin & Jarred were so helpful. I am finally driving a car that I thought would of been out of my reach financially.
Today I had the immense pleasure of driving Veronica the Veloster into my driveway and couldn't be happier!! She will be well loved and looked after!! Yes!!! I name my cars after all we spend so much time in them!
Thank you Martin, for your determination in seeing my finance approved and keeping me up-to date every step of the way.
Fantastic service and excellent broker
Perfect service from start to finish and really professional. Jarrad was precise, to the point and explained everything in detail. Will defiantly be using his services again and a great asset to have.
Don't return calls poor customer service
Unfortunately was disappointed with customer service received calls were not returned at all left wondering why they rate well with others maybe but got a poor rep but still a return call would have been great
Highly recommend rapid loans Emma &Jijo provided Exceptional service, nothing was to hard, supportive and understanding
Friendly in tone, professional in service, informative, reassuring and honest.
There were no hidden fees and the rate I received was good considering our circumstances. Will definitely use rapid loans again
The most flexible, friendly service I have received!
I have had nothing but positive experiences with these guys, they are super willing to work with you in hard times and very approachable/flexible. The interest is a bit high but they do not hide anything/make everything crystal clear. I have terrible credit and would recommend these guys to anyone that is struggling to find a car loan, or struggling to get a fair go. I've been dealing with "Grayson" and he has been incredible working with me during some hard times I've had recently - Super happy I get to have a loan with a company that actually treats their customers like people & not just another number.
Jarrad is amazing to deal with, go with Jarrad at Rapid Finance.
Jarrad is an amazing character and a great human in general. His excellent customer service is effortless and genuine, which is rare for someone so young. His communication is second to none in a space where you want to be kept updated. Don’t waste your time speaking to other financiers like I did, just go to Jarrad @ Rapid finance and you won’t go anywhere else. I’m a customer for life !! Thanks Jarrad.
I’m so happy
I just want to say how grateful I am to Martin and the team for giving me a opportunity to purchase a awesome Ford Focus a big thank you for everything you done for me right from the beginning to the end you made sure that I knew every step I had to do to to make it happen and the end result was a awesome new car I also recommend my daughter who is now also getting a new car and would not hesitate to tell anyone about you all so again thanks Martin.
Love My Rav4
The initial response was very quick and professional. Martin was able to restore my faith in credit lenders. It then flowed very quickly for pre approval and then looking for the right car. The end result was the car I am very happy with, and the process, nothing I have experience before.
Thank you Rapid, great job
Horrible communication and liars
I spoke to two people at Rapid - both of them telling me that I was approved for a loan, when it came time to actually sort the loan out they were nowhere to be found, and couldnt be less helpful. Ended up losing the deposit I put on the car because I trusted this company with being efficient and ethical -
Happy with my CX-5 Thanks Martin Gurguis
Martin Guirguis is a fantastic professional helpful person. I recommend him as the best at finding a dream car for me and organising the whole thing getting my car to me as well as being good natured through the process!! I’m very happy with my car thank you Martin
People be aware of their false advertisment with Bad credit loan, don't even try to ring them, they full of lies.
Honest fast and easy with great service
I dealt with Jojo and he was amazing, he knows what his doing and will tells you the honest truth without the crap you get from other Finance companies
Questions & Answers
What charges are involved . Their service fee must be built on somewhere. Can any one tell me how much and where please?
Michael C.Rapid Finance
Hi Abi, All fee's involved will depend on your overall credit profile. Once we do a free assessment, we will be able to tell you exactly what fees and interest rate we could offer. If you would like to email me on firstname.lastname@example.org or give me a call on 1300 467 274, we will be able to do that for you. Regards Michael Cullinan - Rapid Finance (Aust) Pty Ltd
How much extra would I pay on a $1500 personal loan to fix my car?
How long did Rapid Finance take to settle your loan with the car dealer?
|Category||Loans and Home Loans||Loans and Car Loans||Loans||Loans and Personal Loans|
|Interest Rate||12.00% p.a.|
|Repayment Frequency||Fortnightly, Monthly and Weekly|
|Loan Amount||$200.00 to $30,000.00|
|Security||Unsecured and Vehicle|
|Loan Term||1 to 7 years|
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