Back to the dealer again
I have 6 x trafics most have had issues in the last 5 years ,3 x clutches ,1 x drive train and now gear issues.All in vehicles under 115 000kms. Brakes need replacing every 45000kms.
The drive train took over 8 weeks for repair .
Clutches take a day.
Diagnostic fault 2 days ,they have now told me I have to remove all shelving and mats from cargo bay so they can investigate further.
3 of the vans have been towed in.
Latest gear issues ,got the van into them yesterday (under warranty)have been told they should be able to have a look at it.
don't buy one
I have just watched my 2018 Renault trafic leave on the back of a tow truck. this is not just my transport but also my workplace and advertising. In the time I have owned this van it has spent over 7 weeks in the dealers workshop for warranty repair. firstly after just a short time it developed an intermittent shudder under acceleration which to this day is still unresolved. Then it started making noises like lack of oil on startup.I was given various reasons ranging from loose tinware to exhaust flange leaks for this problem by the dealer. Af...ter changing dealers the van was dropped off for diagnosis while I was interstate for 3 weeks. Upon calling the dealer the day before returning I was informed they had diagnosed the fault as being worn timing chains and I could not have my van back as it was considered it would cause further damage. Bare in mind I had been complaining of this issue for around 35 thousand kilometres. After being told by the service reception guy that they would not be supplying a loan van I spoke to the service manager who organised an old hyundai van for me. I picked up the van 2 weeks later and told them I would let them know if the problem was solved. Around a week later I called the service department to let them know the problem had not been resolved. shortly after this the van returned to the dealer for the 60k service where I again raised the issue and again it was unresolved. At this point it was rebooked for a time when I could be given a loan van for a period of 2 weeks after which I had to return the van and pickup my own as the dealer needed their loan van back. As the issue had not been resolved I contacted Renault Australia whom I had spoken to on numerous occasions re the issues who informed me that the diagnosis was incomplete because I had taken the vehicle back basically implying it was on my insistence that the van was returned to me. I also contacted the service manager again who at the time told me that due to corona virus he had no staff available and wasn't even sure that he would have a job. Some weeks later I again spoke to the service department and service manager who then told me that their tech had put 30 hours in to my van in the 2 weeks it was with them and he was not prepared to put any more time in to it. To put this in to perspective as an ex mechanic and business owner I can tell you if you are getting 30 productive hours out of an employee in a 35 hour week you are extremely fortunate to have them. At best this represents a whole week spent on my van. when I told the service manager the technician was probably better suited to sweeping floors I was promptly asked to leave the dealership. The reason the van has again gone back is faulty clutch master cylinder and a fault in the door alarm system which causes the van to flash warning lights and sound the door alarm sometimes for up to 40 plus kilometres before eventually stopping. This issue has supposedly been resolved once but is now at the point where the vehicle is unlockable. Add to this other more minor issues such as the constant need to reboot the communications system so you can actually use it and the fact that the microphone has been replaced already along with the handbrake cable which was done as a recall plus other niggling problems. The last time the van was at the dealers I had to wait while they refitted the belly plates underneath as they had them off for 'diagnosis purposes'. approximately 1 week later I was lying under the van refitting them as they had fallen off. Then just a week ago I parked nose in to the kerb at my local supermarket and tore the belly plate off upon reversing. I have been quoted over $400 for the parts alone to replace the plate which was damaged originally due to the improper fitting by a service technician. As I mentioned at the start this vehicle is both my workplace and my advertising both of which I am now without again and will be for at least another 3 to4 days making it another week of unproductive time in my business. add to this the constant thoughts of whether I am going to be sitting on the side of the road waiting for a towtruck when the thing finally does let go and the fact that I am reluctant to fully set up the van as I would like due to having to remove all my gear so frequently . Now Lets talk about resale value. I have been offered $14k as a trade in for a van that has 90K on the clock and is under 2 years old . That is $10k per year of ownership. Before you consider buying a Renault think seriously about the fact that you will probably be burning more dollars than you would buying a more expensive alternative and will quite possibly be spending a lot of time arguing with the dealership and Renault Australia over warranty issues.
Purchased in October 2018 for A$34,000.00.
Trafic x82 lwb
Just done over 50000kms without any problems, used as a daily driver and campervan for holidays. Amazing fuel economy for long distance drives and sits easily on 110km/h. Very comfortable suspension and seating, difficult to fault.
Purchased in March 2018 for A$31,000.00.
Not very reliable
Had the van for 3 years and completed 105000kms.
- Extremely comfortable for driver
- Fuel efficient
- Relatively quick twin turbo diesel (lwb)
- Cannot adjust passenger seat at all
- Cheap build with text starting to fade on steering wheel controls....
Waste of money steer clear of the trafic
I bought this van after owning a reliable hiace for 13 years. Without incident mind you. Enter the trafic. I bought this vehicle as it has a 2 tonne towing capacity. It is lucky to pull a tonne. I have almost burnt out the clutch and I have 6000kms on the clock from trying to pull the odd trailer. Which is maybe at best twice a month . The brakes are terrible and in an emergency I'll be surprised if they will pull you up in time. The sat nav handcontrols for the audio stop and start when they feel like it. The hand brake is terrible. Auto senso...r for the wipers work periodically even in torrential rain. The 2 sliding doors have failed and they have to replace the latches. I can go on and on about how bad this vehicle is. Bad turbo lag you name it. You have been warned. Stay clear of this vehicle
I bought a bamboo green lemon
I purchased this van new from Werribee Renault as I run a handyman business and the Ford econovan was at the end of its life and no air-conditioning.
This is what $32,000 gets you..
From the outset I had troubles with the window switches, the steering mounted audio controls and the radio.
The dealer replaced the switches and updated the radio firmware on 4 occasions before correcting the issue of the volume level that would constantly change.
Rear power socket never worked, decoration only.
Side door handle replaced twice.
Gear shifter boot replaced. ...
Purchased in June 2016 for A$32,000.00.
- Trafic X82 (2015-2020)
- Verified purchase
Generally great can - a few quirks
I bought this van for my business and use it daily, including for towing. I drive in the city and Adelaide hills so quite a variety of challenges.
visibility is great - I optioned a window in the LH sliding door - absolutely worth it.
Speed limiting option in the cruise control - set it and never worry about a speeding ticket. Also has the feature that if you put your foot hard down it will override it - ie for overtaking.
Fuel efficiency - not as good as stated (when is it ever?) but after 3 yrs will still comfortably get 950kms country and 700kms city/hills.
Big, square cargo area - amazed how much fits in there....Solid firewall - not air tight, but enough that the air con isn’t trying to cool the whole van. Easy to drive and handles well. The bad: Worst is the reverse gear ratio. It’s equal to second gear - absolutely hopeless for backing up steep slopes and impossible with a loaded trailer - you just burn the hell out of the clutch. This is a pretty big oversight for a commercial vehicle. Many Renault’s have connectivity with iPhone/ Android etc voice command. The early x82’s do not. Can’t fathom why they didn’t option phone voice command into a commercial vehicle. When it rains heavily, it comes up with a rear park sensor error. You can push a button to turn off park assist so the beeping stops, but the cruise control won’t work until it dries out. No one’s been able to solve that one for me yet. It’s bloody wide - 2.2m to the mirror tips, which in some places is wider than the carparks. I’ve just come to accept that some places I have to find two parks and use them both. Overall: it’s been a great van, and the techs here have been great with regular servicing (annual), even picking up on faults and booking the warranty work without me having to chase. Just bear in mind that if you are likely to need to reverse up anywhere steep this probably isn’t the van for you. Otherwise it’s been a great choice.
Purchased in February 2017 at Essendon Renault for A$40,574.00.
I drive this van 70 to 100kms per day to and from work. Performs well, 7 litres Diesel per 100kms. 50,000kms to date and the only issue was that the rear power outlet never worked from day 1. I run many company vehicles but never thought I would own a Renault, totally happy todate.
Purchased for A$34,500.00.
Waste of money
Purchased van in 2017 have had nothing but problems, Diesel particulate filter keeps blocking, apparently it's due to the way I drive.not sure what they mean but I drive to work site park van and then drive home the way I have been for the last 20 years with different vehicles and have never had a problem ( should have purchased another Nissan nivara) not sure how else to drive vehicle. Renault australia refused to fix under warranty but surprise surprise once I got consumer affairs involved they agreed to fix it.
Purchased in May 2017 for A$35,000.00.
Crap car, worse service
I bought a new trafic LWB twin turbo. It's fast and comfortable but that's where it ends. It has 17000km on it and has had a new clutch, new gear lever cables, new harmonic balancer, oil sprayed all over the alternator, eco button stop working and struggling to select reverse after the clutch replacement. The car is less than 1 year old. It has spent 7 weeks getting repairs in a 50 week ownership by me from new. 14% of the time I have owned it it was in the shop. The dealer Brian Hilton Gosford keeps sending me to Renault Australia and they don...'t give a stuff. I have purchased a new one elsewhere as I cannot trust this van to take me to work. Fair trading next. **EDIT** the oil came from a failed harmonic balancer. Mechanic told me it could be consistent with the engine being dropped(at Brian Hilton possibly). He put a new balancer on but found the crank shaft damaged. Another 2 months in the shop and I now have a new engine in the car.
Purchased in March 2018 for A$40,000.00.
These van are rubbish
Gearbox stiff in winter and will pqck in after 8 years, injectors fail and need to change all 4, really shocking how brutally cheap these vans are, how can thry get away with making and selling them.
Purchased in June 2017 for A$4,000.00.
Big white elephant.
Overall cheap to run. Good luck on getting dealer and manufacturer back up on warranty issues near impossible. Had the wrong car delivered 3 times. Took 6 months and threatened court action to resolve. This vehicle has only 30000 klms on the clock 2016 model. At the moment interior grab handles are melting with the summer heat and renault dealer have implied I am responsible for this. Booking a service is a farce as they have a 6 week wait at the moment here in Brisbane south. Sliding door has dropped and the dealer has told me to stop using it so mutch. It must only be for decoration . A $45000.00 lemon. Thoroughly disgusted with the dealers and Renault Australia.
Excellent 2016 LWB
I purchased new in July 2016 and have done 65,000 klms in 2 1/2 years. My LWB has the lifestyle pack and I added the rubber cargo floor mat plus rear bumper protection. Both of these add-ons I would highly recommend. The rubber cargo mat stops items sliding around and the rear bumper still looks brand new after 2 1/2 years of commercial use. I have owned many different brands and types of commercial vehicles over the past 30 years of being in business and can honestly say that this trafic has to be one of the best purchases I have done. The veh...icle drives like a car, I do 1,000 klms per tank around town or 930 klms with the air on. On a few occasions I have taken it on country roads and it has handled like a passenger vehicle. The service intervals are incredible, however I did have to replace the brakes at 50,000 klms. I did my research on other brands, test drove all vans and spoke to other owners before making my decision on which one to buy. I only came across one courier who had many problems with his Renault. I paid $45,000 drive away with every option and have not looked back. If you are considering one, do yourself a favour and talk to other owners plus drive the Toyota, Hyundai etc. i can not fault UPDATE 30/08/20 - The Trafic is now 4 years old, done 90,000 klms and still going strong.
The crew cab is concept , 5 seats and more room then a dual cab Ute in the back
I really love the concept of this car it luxurious and ticket all of he box’s. But that where it stops
The van will not reverse up a descent hill. The way I describe it it’s like starting of in second the gear ratio is the bad. it’s been back to the dealer and the dealer reply. “can you drive a manual car”which I gave him the key and I said can reverse it up the Sevice ramp to which he couldn’t. The car was booked in and the clutch was only replaced not the underlying issue.
Two weeks later the was ready to which I drove 1hr to the dealer to ...
Best work vehicle I’ve had in 20 yrs
Best business purchase I’ve made. Bought this new and now has over 140,000 kms, always loaded and towing heavy trailers most of the time. Never had any major issues. Never breaks down. Fantastic fuel economy. Never had gearbox issues (6 speed manual). Comfortable enough to use on weekends going to the shop. I have the long wheel base and drives like a car not a large van. I can not recommend this van highly enough. Even the price is fairly cheap for what you get. And the 2.0 diesel never feels under powered in any situation. Best work car I’ve ever owned and it’s been an asset to the business. I’d buy another one tomorrow without hesitation.
Just a fantastic van
I purchased a swb trafic in sept 2016 and by nov 18 has not skipped a beat..and has done 129,000 km in that period..drove from Gold Coast to Goulburn and still had fuel left for approx another 100 km further..so fuel efficient it is amazing.. and very spacious to load all kitchen equipment for travelling. In fact it is one of the best cars i have ever purchased. Looking forward to the next one but will go for a LWB dual..i just love my trafic..service has been impeccable too.
I use this van for my business as a car detailer. It has my whole business on board and is a massive advert for me. It has been utterly horrendous and I will never purchase another. It has done under 40k and so far has had.. a new turbo, aircon condenser, fuel pump, master cylinder, gear link cables, radio, gearbox. It’s pathetic and so is the customer service.. please avoid even the dealers admit to them being problematic!
Good to drive, better looking than most vans
My van is used for my carpet cleaning business
After a minor prang, it took 3 months for replacement parts to arrive (sliding door and rear panel) from France. It was frustrating because the van looked like a half chewed minty and didn’t reflect well on my business.
Seems to be burning oil quickly, dipstick on low 5000km after first service. Despite getting it serviced at 15,000km and their recommended interval is 30,000km.
Doesn’t like going up steep driveways in forward motion. Vehicle wouldn’t get traction on front wheels and needed to be towed.
Other than that - comfortable drive, great looks and great size for my business
Do not purchase
I have had the Trafic since new in May 2017. The master clutch has been replaced 6 times, air bag sensor failed nd had to be replaced, then the air conditioner motor failed. Have just had to have my breaks replaced and was told that the rotors only have a life expectancy of 40,000kms. Dropped of the van to have breaks changed and has taken 5 days as the dealership doesn’t have any in stock.
They should not be allowed to sell this pos in Australia if they cannot perform to the Aussie conditions.
The dealership I purchased it from (Brian Hilton Gosford) is an absolute waste of time to deal with
DO NOT BUY A TRAFIC
- Trafic X83.III (2010-2014)
- Verified purchase
Always needing to replace parts.
Our last Renault needed to have the gearbox replaced and our current one is needing a new fuel sensor gauge which is going to be expensive since it is in the fuel tank and the part itself is $500-$600.
Our local dealership closed because they were sick of always fixing these vehicles and having the same people coming in regularly with issues.
Questions & Answers
Renault traficx82 SwB85K is better or83 I bought in2019 and what is different between themand also what is the colour oyster grey Is can u send me the pic of this colour pls.
Has any other Traffic owners had trouble with the side doors going out of alignment.
Mine is a 2017
Hi everyone, at the moment I'm about to buy a Renault Trafic (2012 or 2014), one of them have had their transmission replaced, the other one not yet but as it seems pretty jerky I worry the time to change might come for that one too, do all Renault Trafic of that version (2012-2014) have the same problem?
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