Renpho Massage Gun
17 reviews

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Very disappointed and will not buy a Renpho product again. Bought brand new from Amazon, used literally 3 times and then left unless for a few months. The machine would not turn ON again. Exactly what other reviewers have reported. When contacting the Support email, they wanted proof of Amazon receipt. I provided it. They asked me to follow some… Read more
instructions to see if issue would be resolved. I followed it and also recorded the process (see attached). Still not good enough. They said the warranty is over, and I told them the their battery is substandard. They offered $20 off on my next Renpho product. No way! Have already wasted $160.
Purchased Renpho massage gun in Seoul, South Korea from Lotte Hi Mart. Flew home to Australia the following day. Renpho product did not charge at all and does not work. After repeated attempts to resolve the matter Renpho will not do anything - they keep telling me to take the matter up with Lotte Hi Mart. For their part, Lotte says I must… Read more
bring the product into the store that I purchased it at (very difficult as I am now a 9 hour international flight away), or take the matter up with Renpho.
Again I contact Renpho, and the whole run around starts again.
This has been going on for 3 months now and both Renpho and Lotte are good enough to acknowledge that I am overseas so it wikk be very inconvenient for me to return to South Korea.
Thanks for the acknowledgment Renpho, all I was expecting was a working product that I paid approximately $200 Australian dollars for in good faith under the assumption that I was dealing with a reputable company.
Turns out I was wrong - never again Renpho - disgraceful customer service !!!
Ps - Renpho does have an Australian website / product offering - apparently this was never an option and was not raised.
Do not purchase anything from this company - they do not have any contactable customer service in Australia. We had a problem with a product & they blocked my email & phone number & refused to provide a refund for a defective product. Very disappointing Show details
I’m rating this one star not because of the product. But I was sold a unit that was clearly a return. I purchased through Amazon but the seller was RENPHO Australia. I have purchased two other RENPHO products through Amazon and am very happy with them. From reading other reviews it appears I’m not alone in being sold a used unit But selling… Read more
used units as new is not good business practice. If you’re selling used or refurbished products pretty sure it’s a legal requirement you tell that to the customer. I’ve returned the unit and received a full refund from amazon.
Disappointingly the massage gun did not last long. It was used no more than 10 times after a sports calf injury and then stored, not needed. Got it out yesterday to charge and use again but it will not turn on after charging overnight. I’ve done all the trouble shooting without success. The thing looks brand new but will not turn on. When it worked it was great but what a pathetically short lifespan. Will definately avoid this brand in future. Show details
Long term review of this massage gun – Now there are plenty of options in this category but when I bought this massage gun there weren’t many around and i have found it very functional and useful. It very sturdily built..i know that because my daughter has dropped it on hard floor couple of time and it does has different speeds and heads to get to those hard to find mayo facial trigger points.
Broke in half, Renpho refused Warranty repair – I dont know why but the handle snapped. Renpho wouldnt replace or repair it although its still under warranty. The plastic on the handle is very thin Show details
Refurb unit, broken day one – I bought this massage gun from Amazon, from Renpho’s store. Did not work from the moment I opened the box. Minor scratches all over the unit so clearly a broken refurb. I should have listened to the other reviews there who complained of poorly performing refurb units being sold as brand new. I am getting a refund but not of the sales tax, so I am 10pc in the hole. Show details
Great tool for relaxing – Sturdy , easy to use , low maintaince and ergonomic . You can use it on yourself too Show details
Very good unit with excellent customer service – There are so many brands of massage guns on the market I spent a couple of months researching. All sounded good. I eventually chose the Renpho as the spec's sounded good and it received good reviews, of course the price was also a factor. On receiving the unit I was really impressed with the quality, from case, attachments and the actual… Read more
massage gun they were quality. I did have an initial issue with the actual unit, I contacted customer service by email and received a reply within a couple of hours. The issue was resolved quickly. After checking on other brands far more expensive than the Renpho unit there appears no justification to pay more than this price certainly for home use. I can't fault the unit or after sale service. Very happy.
A must have for those body aches and pains – Mw wife found this on Amazon and purchased it as a gift for me back in December 2020, but she also had ulterior motives! - for herself also. The model is RP-GM171. A deep muscle hand held massage gun which comes in a lovely portable carry bag with 5 massage head attachments, booklet, and a usb C cable to charge it- the same as your phone charger… Read more
cable for most people. We have been using it almost 2 years now, so this proves its a quality built product. It lives in the drawer of our coffee table in the lounge room as we use it almost every night. It has a brushless motor that revs up to 3200rpm and has 5 speeds. Fully charged in 3 hours and lasts up to a week depending how hard you go with the massage. I can honestly say this is the go-to tool for alleviating pain for our family members and has saved a lot on professional massages, but doesn't replace a masseuse, but on most occasions does immediately relieve tired and sore joints and/or muscles. Shoulder pain, neck pain, back pain, glutes, lower legs, even my hands/wrists
Speed 2-3 is comfortable for my wife, but as I have a lot of chronic pain in different areas, I take it up to top speed of 5 and it packs a huge punch and really gets into those aching muscles. I have even used it on speed 1 just to massage my sore joint in my fingers also. The different attachments really target specific areas of muscle groups and the enclosed booklet advises you which attachment is best for different ailments. So a warning- beware of top speed as it can make you jump if you cant tolerate a hammer hitting you!
Massage Gun with an impact – My partner & I are very active, we do a lot of hikes & bush walks. We normally ask each other to rub our shoulder areas. I am not good at massaging as I find it repetitive. This was on Amazon deal decided to give it a go. Wow! both of us are very impressed. I loved the variety of massages. I can't even go about level 1-2 levels on this. It is… Read more
very effective. I have an LT band issue where I have a hard time being in a squat position. I have used form rolling prior however this brings a new game to stretching. Both of us agree this will be a great tool for relaxing tight muscles groups. We used most of the tools. Love how each provides a different level of relaxation in each area. The battery stayed at 10 even we used it for over 2 hours. Definitely recommend it.
This is the perfect gift for active people!! – This is perfect to use if you continuously exercise and want your muscles to stay fresh and not tighten. Not only is it great to use after exercise but also before to get the blood flowing and muscles loosened up. Show details
Find out how Renpho Massage Gun compares to other Handheld Massagers
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Simply amazing. Changed my life – The packaging of this product surprised me the most. For the amount you pay for it, I honestly did not expect it to come in a proper zipped case. The product itself was mind blowing. Especially when your partner and you are both athletic and keep asking each other for massages this makes it 10 times more easier and feel way more better than hand… Read more
massage. Especially the different massage head for different area is definitely the best. Now we just love giving each other massages.
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This little unit packs a sweet punch! – What can I say, this massage gun has exceeded my expectations. I was overwhelmed with choice on the market and this seemed to hit a sweetspot of value at $139 and all I can think is I should have got one sooner! So good after a hard trail run to soother beat up legs with a good massage. The gun is light and quiet but also very strong. Even 2/5… Read more
speed is plenty. The build quality is excellent and I trust this will last. Love the carry case it came I and it has a good selection of heads. Even comes with a usb-c to usb-a cable. Only issue I've found is none of my usb-c power delivery (PD) chargers can charge the unit, it needs a 5V supply so I've had to use standard usb chargers with it. Highly recommended!
Wow Simply Amazing Portable Great Deep Tissue Massager Tool We Ever Had! – After watching lots of YT videos & reading forums & a friends recommendation we decided on the RENPHO Portable Deep Tissue Massager. My Mrs always suffered from severe shoulder pain and after two sessions she can feel the difference, can’t wait for her to start feeling better each day with less pain. Best investment ever (Scored lots of brownies… Read more
from Mrs)
Deliver - 10/10 - Unbelievably fast courier service to my door.
Packaging - 10/10 - Very well in a sturdy & portable carry case (Easily take it to the SNOW trips)
Build Quality - 10/10 - Surprisingly the Quality of the product is high and it is built of high grade.
USB C Charging - One less charger to have/carry (Laptop/Mobile, Camera & Massager) all use USB C.
Battery Life - 10/10 - Lasted 3 days 10 - 15 minutes usage without a charge.
Setup & Usage - 10/10 - Setup was simple and easy to use with buttons couldn’t be simpler!
Weight - As light as using a blow dryer so its so easy and convenient to use and doesn’t weigh much at all
Accessories - Highly recommended as the precision and different settings enable you to use it on different parts of the body!
Re Amazon - ordering experience on Amazon, I have been an eBay Plus customer for a long time but recently had lots of bad experiences so thought of going Amazon Way. Let me tell you there is no going back to eBay due to the shipping time Amazon takes to deliver the Prime Products & ordering was a breeze as Click & Pay.
Anyone that has been thinking about this machine I would definitely recommend
Previously we used a Corded General Purpose Massager but use case was limited due to it being mains powered only & too powerful & noisy so defiantly giving that one away.
Awesome portable massage gun to take with you! – Wow! Received the massage gun very quickly. Its so easy and convenient to use and doesn’t weigh much at all. It was simple and easy to setup / charge and the use with buttons couldn’t be simpler! Quality of the product is high and it is built of high grade. Highly recommended as the precision and different settings enable you to use it on different parts of the body!
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