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Rosemary Health
Needs some refinement
Initial contact was easy and responsive. Treatment was dispensed promptly. It is a little slow if you have follow up questions, particularly for enquiries involving your doctor. I would like to see some more support in this area.
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JohnnyPerth, WA
Like meerkats say....simples
The rosemary health service was exceedingly simple and quick. The response time was actually quicker than I had anticipated. Obviously way more convenient than going to see a GP. Overall my experience has been completely positive.
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DavidSydney Surrounds, NSW
Difficulty in follow up contact
The initial service & consultation were great.
However, despite numerous places on the website stating that you could access the doctor for a follow up discussion I couldn't find anywhere to do this, so haven't continued with the medication process so far.
1 comment
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Frank A.Sydney, NSW
Fantastic idea
Simple as 123. Logged into Rosemary, notification was sent to doctor with my medication request. Then the medication was delivered to my door step. No waiting at the doctors waiting room and the pharmacy.
1 comment
AmyRosemary Health
Thanks so much for the review Frank!
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Happy LadSouth East Queensland, QLD
Quick and easy!
The whole process is quick and easy, with no awkward consultations. The support team really helped me with my order and the medications arrived in my mail box within a few days. Very happy.
1 comment
AmyRosemary Health
Thanks for the review - will be sure to pass your comments along to our support team!
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What an experience
What an experience. For years I’ve suffered with acne and have visited dermatologists and GP’s with no avail, however Rosemary Health has changed all that. They’re prompt in their response timeframe, give advice on medication, diet and which products to use that is applicable to my specific skin requirements. It has changed my life and best of all I didn’t need to leave my house! Dr Bui is informative, knowledgeable and continues to follow up through my journey.
1 comment
AmyRosemary Health
Thanks for the review Luke! Dr Bui is so happy she can help!
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They are the best
This clinic is amazing. I used it for the first time and they gave me an amazing service. Everyone was so friendly and ready to help.
Definitely I will use it again in the future.
1 comment
AmyRosemary Health
Thanks Dan! So glad we were able to help
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Johnny South East Queensland, QLD
Great service!!
when i struggled initially getting my account verified, the support team was really helpful!! They walked me through the process with Great online support!! Made it really easy!! Will recommend rosemary in future!!!
1 comment
AmyRosemary Health
Thanks for the review Johnny! So glad we could help
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Brodie J.Perth, WA
- 2 reviews
- 1 like
- Verified customer
Amazing service!
I will admit I generally avoid going to the docs partly because I don't like taking time away from work and as my sister is a doctor I would speak with her for anything urgent, however for the last year she's been working in the US and suggested I try a telehealth service. Couldn't believe how easy and quick Rosemary was, the questionnaire was thorough the response quick, and if the treatment works as well as the consultation has I'll be one happy little camper! Would happily recommend to anyone looking for a professional, quick, and easy way to have their medical concerns dealt with!
1 comment
AmyRosemary Health
Thanks so much Brodie! So glad you could use Rosemary for your medical needs
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Review collected in partnership with Rosemary Health
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CarissaGreater Melbourne (Inner), VIC
Great service!
Thank you to the team for a wonderful and easy to use service! They acknowledged my acne problems which were reviewed by a real doctor and sent the medication I needed straight to my front door!
1 comment
AmyRosemary Health
Thanks for the review Carissa! Good luck with your acne!
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- Verified customer
Really Great Concept and Experience
Really happy to have the ability to seek medical advice without having to be in a clinic. Medication is sent directly to you which is great for super busy people.
1 comment
AmyRosemary Health
Thanks so much Leah!
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Review collected in partnership with Rosemary Health
The reviewer stated that an incentive was offered for this review
ArleneGreater Melbourne (Metropolitan), VIC
- Verified customer
Absolutely recommended!
It was really easy to use the website, it only took 5 minutes to answer the questionnaire and I was prescribed acne medication by a real doctor. I’ve been using the medication for a week now and so far I’m using good results. Definitely recommended for people who don’t have the time to go to the doctors but is looking for a quick treatment / prescription.
1 comment
AmyRosemary Health
Thanks for the review Arlene! So happy to hear your acne is improving already!
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Review collected in partnership with Rosemary Health
EllySouth East Queensland, QLD
- Verified customer
This service is perfect! Thanks!
I have always struggled with acne and have seen multiple doctors and beauty therapists over the last 5+ years. I was so excited to try out Rosemary Health's online service where a real doctor prescribed me a personalised treatment plan within hours & free delivery too!
1 comment
AmyRosemary Health
Thanks so much for the review Elly! Good luck with your acne journey!
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Review collected in partnership with Rosemary Health
IanSydney, NSW
- Verified customer
Broken purchase process and poor communication
Placed an order but was unable to complete the ID verification process. Emailed to find out status two days after the delivery was due and was told the system was broken and to send a screen grab of the verification. I received no comms to advise the order was delayed, or how to get around the breakdown in the system. Poor
3 comments
AmyRosemary Health
Hi Ian - we're sorry to hear you had a negative experience! We use Digital ID as a verification method to ensure our doctors are prescribing medication to the correct patients. Unfortunately, occasion... Read more
ally Digital ID fails to capture your information and pass it to us, which is why you continued receiving those daily reminders to verify your ID. We're glad you reached out to us so we could verify your ID manually and finish processing your order. We apologise again for the inconvenience and appreciate you sharing your feedback!Thanks Amy. Not a great experience no, it would help to be able to see the status of the order on the site so I would have been aware it hadnt been processed. I still don't know where it is, whether i... Read more
ts been dispatched or not but thats a week now. Way slower than your competitors who deliver in two days Brisbane to Sydney. We're both in Sydney. I could have collected it myself faster.AmyRosemary Health
Hi Ian - thanks for the feedback! We're constantly looking for ways to improve the user experience and will definitely take these comments into consideration. The team has informed me that your treatm... Read more
ent was picked up today so you can track the status through the link in your email.Similar opinion? Write a review on ProductReview.com.au!
It was easy having my medication delivered at home
It was easy having my medication delivered by Rosemary. I didn’t have to visit a doctor or pharmacy, which was time saving, and safe especially now with social distancing. Great!
1 comment
AmyRosemary Health
Thanks for the review Adriana!
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WillSydney
- 2 reviews
Great service - convenience !
Highly recommended !
very fast & efficient service - great convenience being able to get prescriptions sent without having to make an appointment to visit a GP in person. Products arrived within 2 days.
1 comment
AmyRosemary Health
Thanks for the review Will! Our goal is to make everyone's life a little easier :)
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Louise S.Sydney, NSW
Makes life easier
I always forget to pick up my script repeats and then need to make a last minute rush to the pharmacy. Now I don’t have to worry and it comes to my door.
1 comment
AmyRosemary Health
We're so glad you're enjoying the service Louise! Thanks for the review!
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AmyRosemary Health
Hi David - thanks for your review! Our doctors are available for unlimited messaging and follow ups after you've paid for your medication and started your treatment plan. We apologise if that wasn't c... Read more
lear! If you have questions about the medication prescribed or about anything else please feel free to contact hello@rosemaryhealth.com.au and our support team can help direct your questions to the doctors if needed.