Reviewer Photos & Videos
Really happy (in the end)
I was cynical of these guys at first and in fact I started to worry I'd been scammed as I didn't receive enough communication from them in the early days of my order (and I could tell a lot of reviews on here are fake as they use the same language as their marketing materials - not a good look guys). In the end though they delivered a good service. I think the first time takes a while but the repeat prescriptions were quick and efficient. The ongoing chat with a nurse to support you in taking your medication is a great idea. Good - sort out the teething problems and you'll be great.
Just started my treatment
Big thank you to the fast response times when I have messaged/emailed. This put me at ease straight away. The Saxenda treated I’ve been taking now for 6 days and had no side effects whatsoever!! Yay. I feel like it is curbing all unnecessary snacking and I am able to stick with a great healthy diet and exercise regime so far with ease. THANK YOU TO ALL THE TEAM AT ROSEMARY HEALTH
Requested a repeat, paid and verified my account but I have yet to receive my prescription. 3 days later received an email asking for another verification, still no prescription and no refund. I ended up going with another online provider and getting my prescription within 10mins.
Rosemary can you calm down with the spammy emails? So many offers clogging the inbox, the ogansation reaks of drug peddling. Despite that I've found it really hard to organise a repeat scrip let alone discuss with a doctor.
Wanted . Rosemary App.
Being treated for high blood pressure and poor memory.
They really need an App for the company. I can never remember the password, and it would be easier to log into. Had to ask for them to prescribe a generic medication which halved the monthly price. Overall a good service.
Don't deliver and harass your inbox
Both my partner and I have tried Rosemary Health on separate occassions.
He is yet to receive his medication after 2 weeks. They are for depression and ADHD which has caused him to become unmedicated and have a harder time at both home and work.
I looked at a treatment for my weight, did not like the option provided so I declined to go further. I am still continually receiving emails to review & pay for the treatment they offered despite having responded to one of their emails stating I was not interested in continuing and also selecting unsubscribe twice.
They are also texting me with the same "review & pay".
How do I stop rosemary health from harassing me?
Fantastic I just love it. Thanks rosemary health.
Hi there, I had a sleeve gastrectomy back in September 2018 and lost about 100kgs. Then I put about 50 kg back on because the actual desire for regular snacking hadn't really been cut off after surgery as I was told and promised it would be. I was left devastated. Not being able to get my weight to move back down the scales again had me extremely depressed and upset. Then one day I was online and somehow I can across rosemary health services. I thought I wonder if they'll use that diabetic injection I've heard so much àbout so I thought what h...arm would it do to ask and see how this way of dr services works. Well it was genuinely easy. Although I did have trouble with the verification process which still has issues today. But I was able to verify manually so that was all great. But pretty soon I had spoken to a dr who actually prescribed exactly what I have been trying to get. Ahold of myself. So after a bit of deliberating I decided what could I lose, I should give myself the option to see if it works for me.. well I started at 129.8 kg within the first week I've now weighed in at 26.4 kg which is a 2.5kg loss in the first week. All because I've had my hunger signals knocked out totally. Which was what I was missing from my surgery. So finally my puzzle has completed I've now got absolutely no hunger signals forcing me to be relentlessly snacking all day. From that very first injection I lost my need to snack. That really impressed me immediately. To see such fast result was amazing. I can't wait to reach my goal weight. Which I know I will .soon
Hard work made easy.
Nothing annoys me more than clogging up the health care system just to get a prescription filled. Easy to deal with, great service and fantastic communication can't ask for more.
Overpriced for mediocre service
With many doctors giving phone appointments these days one would expect a wholly online health service to be more convenient. It's not. The doctors are mediocre, the website is extremely hard to navigate it's almost empty and the delivery is not tracked, not fast, and their service team reply so slowly it's not worth it for the extra money you will be paying.
Great service for time poor people who need their scripts renewed for long time medication
I was impressed with the registration process and having my script renewed and medication sent direct to my door. We ended up in isolation and i urgently needed my meds and this was a perfect way to access them.
If I could give zero stars I would
My son used this service and was prescribed medication which gave him serious vision problems, have requested several times for it to be cancelled but keeps getting charged, website doesn’t allow him to cancel, several emails sent. Will be taking this further, disgusting service and will never use again!
Different , but ok , was easier then I expected, more convenient then making appointments with the one and only local doctors service in town here which sometimes is a 3 week wait .
I Have Been On Saxenda For 4 Weeks Now And Have Loss 4kgs So Far , I’m Finding Myself Feeling A Lot Better In Myself , And I have made changes in my diet as well as exercise, To Help reach My Gold , Rosemary Health Have Been Fantastic, Always there For Help And Advice When I Need it ,I Can’t Thank Them Enough, Cheers Katrina Tyrrell
Such a fantastic service!
Ordered my prescription which was approved super fast and it was delivered within days. This is such a great service especially for professionals who do not have time to visit the doctor for simple recurring prescriptions.
Good service and easy to use good products and professional service from a reliable company that cares about there customers with good communication. I would definitely recommend them to every person. so much easier than visiting a doctor.
Questions & Answers
Am I able to get my medication discounted using my concession card?
Hi Mariana. No, unfortunately Rosemary treatments cannot be claimed through Medicare at this time.
I have ongoing heartburn. Looking at the website it seems I'll be paying $20 consult fee and then a subscription "starting from" more than double what I would pay at the pharmacy.
Do they issue scripts that you can take to a pharmacy to fill? Or is the consultation process really just a referral into their own pharmacy services?
I asked the same question today, the short answer is yes they can, but they will then cancel your treatment plan. So basically the consult fee will result in one prescription....The medication I was prescribed was $129.00 for 28 tablets through their treatment plan or $19.95 for 28 tablets, exactly the same product at Chemist Warehouse.
Thank you! Will just keep going to the doctor
Hi Mark and Clare,
Great question. It is $20 for a doctor's consultation fee which includes a review of your health assessment by an Australian licensed doctor online. From there, the cost of your me...dication includes free delivery for all your repeats and unlimited ongoing care with a Medical Care team.
How do I cancel a subscription... I have tried on several occasions to cancel my subscription but it indicates an invalid response... is legal advice my best option
Hi Alf - thanks for reaching out! You can pause or cancel your treatment from your account page - click the "pause" link underneath your treatment detail once you sign in. From there you can cancel yo...ur treatment. If you're still having issues please email us at email@example.com so we can help sort this out! https://patient.rosemaryhealth.com.au/signin
Get an answer from our members and Rosemary Health representatives
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