??!

Reviews

(70)
(12)
(4)
(8)
(40)
  • Value for Money
    5.0 (1)
  • Transparency
    3.4 (17)
  • Customer Service
    3.3 (23)
  • Loan TypeFixed Rate (12)
  • Application Process
    2.9 (22)
  • Timeliness
    2.9 (21)
  • Loan Term5 years (7)
Ben R.

Ben R.New South Wales

time wasting

published

after spending all the time going through the application and sending in all my forms an documents, then the tell me due to the fact i have a default under 18months they cannot proceed

Transparency
Customer Service
Application Process
Timeliness
See all answers

Easy finance help

published

They were extremely helpful with a quick response time to my enquiry got finance hassle free excellent service highly recommend them to anyone seeking finance thank you for your help

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Awesome service

published

After being refused finance from a bank and car yard, the team from Savvy went and shocked us with an approval for a new car. Thanks to the team from savvy

Finance

Find out how Savvy compares to other Finance

Know better, choose better.

Compare all

worst company i have ever experienced. Will definitely never use them ever again

published

My Account manager gave misleading information, impossible to get into contact with, she would go missing for days then come back and say she was in training - would never leave a contact i could speak to whilst she was gone. As a whole just a real unprofessional outfit. She didn't even let me choose the day i wanted money to be direct debited out of my account.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
Gary Y.

Gary Y.

  • 3 reviews

Worst experience and complete waste of time. And if you get Jackie expect your application 100% to be declined.

published

Worst company, worst service. Go somewhere else if your after any loans.

Jackie wasted mine and my wife's time for two whole days.

I should have read the bad reviews they had before we applied through them.

Never again.

Customer Service
Application Process
Timeliness
thea2864

thea2864South-Eastern Region, NSW

  • 5 reviews

Slow unreliable

published

We are trying to get a car loan , paper work sent in twice Loretta was hopeless kept loosing paper work , application has taken weeks with little communication then told us we could get $8000 then got annoyed when we said no.
Just don't use this service.

Transparency
Customer Service
Application Process
Timeliness
See all answers
rob

robPerth, WA

Terrible

published

Not very fair at all. They looked for a vehicle for me and told me they found one, checked it out and was alright $17000 Nissan Navara, so they said a finance company agreed to finance the $15000 if i deposit 2000 asap, so i deposited the $2000 and found out later that it was non refundable and the finance company ends up sending me a bill for $21000 loan.So adding on insurance and savvy commsision etc. Im paying it off and not trying to get out of it, but just make sure you ask them for every single detail about the loan before you deposit.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateOctober 2017
Car ModelNissan Navara D40
See all answers
Krisy

KrisyHunter Region, NSW

  • 2 reviews

Great experience

published

I dealt with Nick he definitely was great, financially I couldn't achieve a brand new car but we work through and got me a good 2nd hand model of my dream car. Nick is a great communicator, and always responds to emails and/ or returns calls, not question is treated as stupid and has a wonderful and truthful manner about him.

Transparency
Customer Service
Application Process
Timeliness
See all answers
Mathew

MathewSouth East Queensland, QLD

Best insurance person I've ever spoken to.

published

Today I spoke to Nick from Savvy car insurance, he was in no way salesy and completely had best interests in mind for "me", the customer explaining that it wasn't worth my time to refinance my loan as even though they could beat the rate the fees would outweigh the savings and wouldn't be worth it for me. Next time I need a car loan is definitely call savvy to sort out a loan for me.

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive and Compulsory Third Party
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelKia Sorento
See all answers
Finance

Find out how Savvy compares to other Finance

Know better, choose better.

Compare all
Michele

MicheleMetropolitan Adelaide, SA

  • 3 reviews

SAVVY wanted my internet banking details (CRN and Password) to access my bank statements and wouldn’t progress without.

published

SAVVY would not accept PDF bank statements via email they wanted my internet banking CRN passwords. The customer service rep was rude and could hardly speak English which didn’t help.

Customer Service
Application Process
none

noneTasmania

was ok, happy with rates

published

good communication and was quick with answering any questions.

was stated that the repayments quoted included monthly charges but this was not the case once first payment was processed. this was very disappointing

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Bought a new toy

published

The service was good just some parts where very slow, I had to wait for four days to get the acceptance letter even though I was told I had the finance.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019
See all answers
Hey mate

Hey mateSouth East Queensland, QLD

  • 3 reviews

Persistant

published

David Gasper has been put through the ringer with me but has continued to help me through the application process. He will get you the best rate he can as son as he can

Transparency
Customer Service
Application Process
Timeliness
See all answers
Preggie888

Preggie888Perth, WA

  • 2 reviews
  • 2 likes

Worst car finance brokers

published
Transparency
Customer Service
Application Process
Timeliness
See all answers
Chris

Chris

  • 3 reviews

Savvy Finance A+++++++

published

A massive thanks to Phil at Savvy finance for all his help and expertise and for assisting with getting my car loan approved when not many others could.

From day one Phil was up front and honest about the types of loans I could expect with a bad/ non existant credit rating. Phil was able to come up with a plan that catered to my circumstances, and was able to provide me with an instant easy to read quote with no hidden fees.

Due to my better circumstances at present, Phil was able to get me an even better deal than I was first quoted which was a bonus and a nice surprise

The Buyer (Myself) and the seller of the vehicle were very happy with the Service provided by Phil and the Savvy Finance team.

Would recommend and definitely use again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
Finance

Find out how Savvy compares to other Finance

Know better, choose better.

Compare all
Luc

Luc

  • 2 reviews

Fantastic service

published

Great service! Couldn't ask for more. Thanks to Justin and team. My car is great for my cleaning business thank you again

Jayden Alex Ma

Jayden Alex MaFar North Queensland, QLD

Great service. Very satisfied customer.

published

Great service. Very satisfied customer. Was able to acquire lending even though I've had some bad credit history. Savvy staff very friendly, provided great customer service and always replied promptly. Very satisfied with Savvy. The loan was a bit expensive but understandably so.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2019
Car ModelMitsubishi ASX
See all answers
Sarbjit S.

Sarbjit S.

  • 2 reviews
  • 2 likes

Perfect Service

published

The broker Taylor Small was very professional and helpful. I was well advised and process was seamless. I really appreciate their services. Vehicle inspection and settlement process was quick and simple

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
MarniW

MarniWSydney Surrounds, NSW

  • 2 reviews

Cannot recommend more highly

published

Quick. Easy. Nothing can be faulted from start to finish. Would happily recommend to anyone looking at using this company. Everyone I spike to were beyond helpful and very professional

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
Nick D

Nick D

  • 2 reviews
  • 1 like

Great help!

published

Personal bank declined my applications because of the number of applications over a 12 month period however my income covered alot more than i was asking for. Savvy was able to get an application completed/processed within a week and I had funds within 24hrs of signing the paperwork. Extremely informative throughout the entire process and I'll be sure to come back in the upcoming years for my home loan and any future car loans.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
Page 1 of 7

Questions & Answers

celinchand

celinchandasked

What are penalty rates of savvy car loans, for early payout, thanks

1 answer
Savvy
Savvy F.Savvy

Thanks for your enquiry. The answer is that different lenders have different payout penalties. Some don't have payout penalties at all. So it depends on which lender you borrow from.

Antonstella

Antonstellaasked

Is there any money involve,do i need to pay Savvy for services?

4 answers
volt
volt

From my experience the charges are added to your finance charges. Get a quote from them but do a comparison with your local bank as well. Dont look at interest but your all inclusive monthly payment. Or even better the total amount you would have paid including fees. In my case in 3 years on a 25k vehicle it would have cost thousands more through savvy.

Savvy
Savvy

Hi Antonstella, Yes there is an application fee which is paid to savvy, this fee is usually incorporated into the loan and your monthly repayment. Even with this application fee, we find that our repayments are usually more competitive then the repayment that our customers have received elsewhere.

Jamie
Jamie

Savvy's fees are really expensive I would be looking elsewhere. Sadly, I learnt this from experience.

Get an answer from our members and Savvy representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.