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Service Today

Service Today

Melbourne, Adelaide, Sydney, etc...
4.2 from 2,993 reviews

See the Best Home Improvement in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(2,141)
(289)
(63)
(65)
(435)
  • Customer Service
    4.4 (225)
  • Timeliness
    4.6 (220)
  • Job Satisfaction
    4.4 (205)
  • Rates and Fees
    3.7 (214)

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Igs

IgsMetropolitan Adelaide, SA

  • 2 reviews

Another great Australia Day Long weekend

published

5:20 pm on a Friday of a long weekend is NOT the best time to to lose all power at home. Fortunately at some stage I had been given a Service Today fridge magnet. A quick telephone call to the company, answered by a friendly lady whose attitude was extremely calming, gave me confidence that I was in good hands. She was wrong about when the electrician would arrive - he was a good hour ahead of time. He was also extremely friendly, competent and efficient. Thanks to daylight saving he upgraded my switch board in day light hours. Of course being after hours it cost more than if I had been able to plan the upgrade but what was shaping up to be a terrible holiday weekend will now be much more enjoyable. Ian - Job #366903

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Giti

GitiMetropolitan Adelaide, SA

Was good and on time and excellent communication with us

published

Jack and Sam and his team were On time ,Good communication ,Happy and friendly.
Their Job number was 365648 .i think they can earn good future in his Electriction and successful.

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Lucy

LucyGreater Melbourne (Metropolitan), VIC

Impressive work and super efficient

published

Job# 365792
These guys were super efficient . From calling the office and discussing my issue, to receiving a quote - all within two hours of my call. The timeframe for getting the electrician to my place was impressive. And the electrician guys were very professional and very knowledgeable, they installed and corrected the installation of our rangehood and electric oven. Our home is an older home which presented the potential of being fatal. They even cleaned up nicely after themselves. And the price was really reasonable. Can't recommend this team highly enough. Thank you!

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Belinda

BelindaGreater Melbourne (Metropolitan), VIC

Blocked storm water, flooding yard.

published

A HUGE, THANK YOU to Gavin K, #366284. Explained what he was doing. Cleared 5 blockages in stormwater, with water jet. Then made sure the “whole” storm water system was working by running water through it. An inspection camera to check pipes to give me, peace of mind. All was good !!!
Very happy with the price of the job.
Thank you again!!!!

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Craig Merritt

Craig MerrittMetropolitan Adelaide, SA

  • 2 reviews

quick Response, Great Outcome

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Needed a tap moved asap to meet a pool fencing requirement. Service Today always respond quickly to any request to get a job done, they do great work and gave us a $50 loyalty discount!

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Tennille M.

Tennille M.Metropolitan Adelaide, SA

Quick, polite and efficient...

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The guys that came out were very quick, super polite (as always) and efficient however the modus operandi appears to push the complete replacement of items and everything seems really expensive even as a "VIP". I have no complaints about the work but from now on i will get other quotes first.

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SERVICE TODAY Blatantly overcharges and clearly does it regularly!!!!

published
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Craig & Sue

Craig & SueMetropolitan Adelaide, SA

  • 2 reviews

Great Job

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Tradesman arrived on time. The job was completed in a timely and professional manner. The guys were friendly and courteous. All work explained to our satisfaction. Totally satisfied.
Craig Job No. 365316

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Fantastic Service

published

Callum was absolutely fantastic! A pipe had burst and flooded my bathroom. I discovered it coming home from work on Sunday night and called service today who helped me turn off the water. They then sent out Callum (plumber) the next day who came early and fixed everything in a timely fashion and was just a lovely person the whole time. I really appreciate the service provided by service today, the staff are fantastic!

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Deborah Scifleet

Deborah ScifleetSydney, NSW

Awesome Thank you

published

Dillon called as advised to let me know he was on his way.
Dillon arrived assessed my request quoted and went to get part, after I authorised job.
Dillon was an exceptional polite young man, efficient and professional. 20/10 Thank you.

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Thank you for your review Deborah. I have passed the feedback onto Dylan.

Joanne


Great Job

published

Tradesman came on time and was courteous, explained the job and the costs in full up front, answered an questions that I had. Job was completely quickly and properly, great service thanks.

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Hilariously bad

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Steve H

Steve HSydney, NSW

  • 2 reviews

Professional and efficient

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Just on Christmas our ducted air conditioning system failed. We had the quote done same day and the work started within two days. We also decided to replace a separate old split system as it was the same vintage and having problems.
The work was done efficiently, professionally and by a team that respected our home. We are very pleased we chose Service today for this work and would highly recommend them.

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Steve H
Steve H

Hi Natalie,
361615 is the job number and please thank the team from Leonie and I.
Steve

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Brilliant

published

Great customer service from Kylie at the office to the guys who not only turned up on time but worked quickly and did a brilliant job. Will definitely be recommending to colleges, friends and family.

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Kaz

KazGreater Melbourne (Outer), VIC

Simply the best

published

A great job done the two guys that came out so professional, a pleasure to have in my home.
Workmanship just excellent. Would highly recommend. Thank you will be using there serviced all the time.

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The reviewer stated that an incentive was offered for this review

Caroline B

Caroline BGreater Melbourne (Outer), VIC

Toilet problems

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After calling to have a leaking toilet checked, I decided to replace my ancient one also at this time I was advised to install a boundary pressure valve as the water pressure was to high. The plumbers were prompt and efficient also taking away the old toilet and cleaning up after themselves

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Caroline B
Caroline B

339908

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Thank you very much for getting back to me.

Joanne

The reviewer stated that an incentive was offered for this review


Daylight robbery

published

Can’t fault them on their responsiveness but a quote for $1100 odd to install a 5 globe pendant light above a staircase and an additional power point in the laundry is nothing short of daylight robbery!! Asked for a separate quote for the power point and was quoted $445! On top of that there was a $49 call out fee for providing this ridiculous quote. A Current Affairs would have a field day with this mob.

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Thanks for your time last week. I look forward to hearing back from you.

Joanne


Kirsten

KirstenGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Fantastic Job

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The team worked so well replacing old air conditioners- they were in time, worked well, and nothing was too hard. I’m so happy with the job and would recommend them for any work any day.

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Kirsten
Kirsten

The job number was 339511.
Let the team know that they were fantastic

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Peter Mc

Peter McGreater Melbourne (Inner), VIC

New tap and pressure valve

published

Job done very well

Tradesman and refer to my friends arrived on time with a call before he arrived.

Advised what he was doing in plain english.

Only to willing to help.

Would have tradesman back any time

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Peter Mc
Peter Mc

Job No 365152

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The reviewer stated that an incentive was offered for this review


Gary S

Gary SMetropolitan Adelaide, SA

  • 3 reviews
  • Verified customer

Prompt and great service but seems Expensive

published

Great service and attended promptly but $331.53 to unblock a toilet and put a camera down to check the pipe and there for less than half an hour seems excessive! Have used these guys before and haven't minded paying a bit extra for the service but this time was blown away by the cost. Can't sustain prices like that on a DVA Pension so will be looking elsewhere in future for plumbing work

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Gary S
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Questions & Answers

Rajan P.

Rajan P.asked

We had bad experience with your service. So disappointed, your so called electrician left air condition main circuit board cable disconnected while investigation. As a result, Samsung air con. tech didn't attempt to fix the air con issue. Because of your electrician's negligence, we have to pay price for that.

I had good 45 minutes chat with your receptionist at Adelaide. I asked her to book an electrician to connect the cable at circuit board, which he had disconnected without any reason. He should be liable to fix the issue rather creating another issue on top. She kept on asking for call out fee of $49.00 even though that was not our fault. Its all your electrician's fault. Why should we be responsible for that. She also mentioned its in our terms and condition. You guys are worst ever i encounter of. i never ever recommend to other people.

2 answers
Stunned Mullet.
Stunned Mullet.

Remember the Australian Consumer Law Guarantees: under s 54, all services must be provided with reasonable care and skill. The guarantees cannot be waived by their exemption clauses, even if you sign on the dotted line. So when they cite their 'terms and conditions' just ignore it as in most cases you get way more protection under statute law ie the Australian Consumer Law.

Rajan P.
Rajan P.

Hi Stunned,

So, can authority ask the provider to hook up disconnected wire in Switch Box asap. Until now we don't have air conditioner working / air conditioning specialist could not fix the issue without power to the circuit.

Thank you,

Rajan


Pommie

Pommieasked

As well as gutter cleaning, is there anyone to do small roof repairs - such as pointing work to ridges?

1 answer
Don
Don

Yes, in Sydney try Matt Garratt at Roofs Above and Beyond 0416 041 678. Don't bother with Action Roofing.


Stacie K

Stacie Kasked

Hi there,

Are you able to give a quote on how much it will cost to replace taps in two showers, two basins and a bath? (We Already have the taps to install)

Thanks

No answers

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