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Service Today

Polite and Efficient

I had two teams of electricians call to hang my TV and replace dodgy downlights they were prompt,efficient and very polite, I have used "Service Today" previously and always appreciate the level of service provided.
Job No #320805 Thanks to Nathan & Michael.


GR8 Service

#320923. On time. Very friendly. Very proficient. Very competetive price. I insisted on getting a fridge magnet for future jobs. When I find something good secure it for future jobs.


Over priced

I called Service Today to attend to a leaking pipe. The plumber arrived, looked at the job and quoted $560.00 to repair. His quote seemed excessive and I told him that, so he just charged me $50.00 for his attendance to provide his excessive quote. I then called one of Adelaide's largest plumbing companies who sent a plumber within the hour and charged me $160.00. I understand that every company has their own pricing structure, but not sure how Service Today can justify being $400.00 more expensive on a small job. Would not recommend as they obviously overcharge

2 comments
Hi Suzanne, At the time of booking we do advise of our policies and procedures so you are aware of what you are signing up for before proceeding. The conversation took place with Chris and yes in good faith we agreed to refund the $49 call out fee which he accepted. This is not something we do with all of our customers. Our understanding was Chris going to call back for the refund to be processed. I do apologise if this conversation was not communicated to you and we weren't able to assist you with an outcome you were satisfied with, however we do appreciate the feedback and definitely take it on board. If you have any further queries please call our office on 1300 725 760 to discuss further. Kind Regards HussnaI don’t remember at anytime being advised that you charge $400 more than anyone else for a small repair. The offer of a refund was only condition I remove or change my negative review.

Overcharge!!!!

$459.68 to change one (only) kitchen sink mixer tap. Hello!!!!! It took just on half an hour in time, used a new mixer tap valued at under $100, technician was polite and courteous did an inspection ( not asked for) then charged this outrageous amount. We did get a $100 discount on the original charge of $559.68, oh and we got a pen and pad.

2 comments
Good Afternoon John, As per your discussion with Joanne, we are currently processing your request for an itemised invoice that is due to be sent to you shortly. If you do have any queries please call our office on 1300 725 760. Kind Regards HussnaHave received itemised account which states there is an “Operational Cost” of $250.73 which can only refer to tha rate of the techcician, as the job lasted half an hour means the hourly rate is $501.46. An acceptable hourly rate would be $100, therefore we are requesting a refund of $200 which would be fair and reasonable. The technician also advised the call out fee of $100 would be waived. However on the itemised account there is a call out fee of $44.55.

Great service!

Called for an emergency plumber to help me with my burst pipe! Job was fixed same day. Great service! Will definitely use again. Technician was on time and he called me before arrival.


Not as stated

States will come out same day if booked by 1200. Booked at 10:26 and got an email at 10:59 stating that they wont come out today. The online chat also promised same day service - all lies to get your details. Customer Service team extremely poor.

1 comment
Good Afternoon, I do apologise for any inconvenience. We do offer same day service and if we cannot attend during our business hours we do have our emergency services available it just depends on how booked out our technicians may be. If you booked online the times do need to be confirmed, if it was over the phone our customer service representatives would advise you of the next available time frame during business hours. If you would like further information please call our office on 1300 725 760 to discuss further details. Kind Regards Hussna

The best workers.

job number #319427.
They came to repair my lights. They know what and how to do the jobs.
They were friendly and very helpful. Arrived on time. Cleaned up after them selfs.

1 comment
Good Afternoon Kon, Thank you for your lovely review. I have passed on the feedback to management to ensure our technicians do get the recognition they deserve. Kind Regards Hussna

Amazingly Prompt Service

Our Toilet was blocked and needed to be unblocked asap. We looked in the local paper and Service Today was highlighted to us. WE called and and an appointment was booked immediately and within an hour and a bit we had the plumber at our door. HE looked at the problem, knew how to solve it and did so immediately .We paid on the spot and he was on his way to his next appointment

1 comment
Good Afternoon, Thank you for taking the time to leave a great review! I am unable to locate your details in our system. Could you please provide a job number to ensure our technicians do get the recognition they deserve? Kind Regards Hussna

Great and friendly service

Two very friendly and efficient guys from Service Today Adelaide came today to install a fan in my kitchen area To identify these two employees the no is 319421
As I had experienced before with work done by Service Today it is a credit to the company that the staff they employ are very knowledgeable, explain what needs to be done and I consider reasonably priced
I would certainly recommend any of my friends to Service Today and congratulate them for being great Public Relations Ambassadors

2 comments
Good Afternoon Maggie, Thank you for your great review! We are pleased to hear you are happy with the services provided. I have passed on the feedback to management to ensure our technicians do get the recognition they deserve. Kind Regards HussnaMy pleasure

Solved our emergency

#319312
We noticed the toilet would not flush properly. The bowl would fill up and take a long time to empty. We rang Service Today about midday as we had used them before. Very grateful to have them come out that same afternoon and fix the problem. Excellent service guys...well done

1 comment
Good Afternoon Darryl, Thank you for such a wonderful review! I have passed the feedback on to our management team to ensure our technicians do get the recognition they deserve, We do look forward to assisting you in the future. Kind Regards Hussna

Professional, Expert but also caring !!!

Once again, I called Service Today to have my security alarm enabled. Dean arranged for Ralph the electrician to attend. He was prompt and professional but also polite and caring. I have joined the Service Today Total Care Club and highly recommend them for any plumbing, roofing, electrical work. I regard them as almost extended family as their trades people are absolutely top of the line. Doreen

2 comments
Good Morning Anne, Thank you for leaving such a wonderful review! I am unable to locate your details in our system. Could you please provide a job number so I can ensure our staff do get the recognition they deserve? Kind Regards HussnaI am called Doreen even though my first name is Anne. Dean and the team initially did the major work on my house installing both water and heating systems and I wrote a review about your Company then as I was very pleased. Ralph was the electrician who was here recently. I have also highly recommended Service Today to colleagues and friends. Doreen Akkerman

Absolutely great service

Called on Sunday afternoon had a plumber on site 7am the next morning. He told me in plain English what the problem was and gave me options on how to fix it

1 comment
Good Afternoon, Thank you for taking the time to leave such a great review! We are pleased to hear you are happy with the services provided, unfortunately I am unable to locate your details in our system, could you please provide a job number to ensure our staff do get the recognition they deserve? Kind Regards Hussna

house hold electrical fault

Same day service. The two guys kept me informed and up to date as they found my problem. Well done guys. Highly recommended.( they accidentally left a light on in the roof space. A quick phone call and all sorted out in 1 hour. Alls good. Throughly recommended. Not the first ir the last time I will use them.

1 comment
Good Afternoon Peter, Thank you for your great review! I am unable to locate your details in our system, could you please provide a job number to ensure our technicians do get the recognition they deserve? Kind Regards Hussna

The Plummer did a great job

The Plummer saw what was wrongly fixed and corrected it and also fixed the blocked pipes in the toilet to let the wster fill up the sistern great job. Job no 318850. Julia

1 comment
Good Afternoon Julia, Thank you for your review, we are pleased to hear you are happy with the services provided. I have passed on the feedback to management to ensure our technicians do get the recognition they deserve. Kind Regards Hussna

Job #318700 - quick, reliable, polite, great!

Had a issue with taps in bathroom. Had been severely leaking. Booked plumber on-line for a specific time slot. Got a call 30 mins before arrival. Arrived well within allotted time. Explained what he needed to do. Got the job done. Was clean and tidy and polite. Explained costs clearly. And that was that. A really good experience and a service I would definitely use again and recommend. Thank you.

1 comment
Good Afternoon Kirsty, We are very pleased to hear that you are happy with the services provided! I have passed on your feedback to management and we do look forward to assisting you in the future. Kind Regards Hussna

Amazing Service!

Job #318533
So easy to book, plumber came out during the allocated time. Was extremely professional, gave me three great options, did the job within 30 minutes, and even helped me light the pilot light on my hot water system that I was struggling with. Would definitely recommend and use again!

1 comment
Good Afternoon Amy, Thank you for taking the time to leave your review! I have passed on the feedback to ensure our technicians do get the recognition they deserve. We do look forward to assisting you in the future. Kind Regards Hussna

Can not speak highly enough

Originally started out to get three quotes to have our evaporative air conditioning looked at because it was not working properly. During one of the recent heat waves we were starting to despair with call out quotes being off the grid. So we phoned Service Today to see if they could help: They answered immediately and because we had used them before there was no call out fee: The young man who attended to try and figure out what was wrong was top notch, patient, and giving us all the options. We decided not to bother getting any other quotes, and then with great trembling we asked when could they attend to it, knowing we were only in the middle of the heatwave. I will cut the story short, they allocated us a job number #317597 which followed the work through to the final payment and then they came the next morning and installed our new air conditioner, through no fault of their own it didn't work, but they had extra staff to come and assess the situation within the half hour and the manufacturer of the unit was at our place attending to and correcting the fault in their power board within a couple of hours. Hence we spent the rest of the heatwave is luxury. We have since taken one of their fridge magnets across to one of our neighbours whose air cond. is leaking and not working efficiently because I cannot rate this company too highly. Reputable, polite, helpful and reasonably priced work with nothing being too much trouble. So Call Service TODAY because they are now our first port of call.

1 comment
Good Afternoon Pauline, Thank you for such a wonderful review! We are very pleased to hear that you are happy with the services provided and works conducted on site. I have passed on the feedback to our management team to ensure our staff and technicians do get the recognition they deserve. We do look forward to assisting you in the future. Kind Regards Hussna

Professional and excellent smcustomer serivce.

Job #300815. I had a blocked drain in my bathroom sink. I called Service Today and within a couple hours I had a plumber at my apartment who assessed the problem and unblocked my drain. Professional and excellent service. Would use this company again. Thank you.

1 comment
Good Afternoon, Thank you for your great review! We are pleased to hear that you are happy with the services provided. I have passed on your feedback to management to ensure our technicians do get the recognition they deserve. We do look forward to assisting you in the future! Kind Regards Hussna

A job well done

My gas hot water was behaving erratically, Plumber came when he said he would. Discussed the problem so I could understand everything. Found we also had a leaking gas pipe. A new HWS was installed the next day as the gas pipe had to be replaced first, All work was neat and tidy and the site left as found. Thanks Simon and Lachy

1 comment
Good Afternoon, Thank you for your kind feedback. I am pleased to hear you are happy with the services provided and passed this on to management. We do look forward to assisting you in the future. Kind Regards Hussna

Fantastic Service

Job #317884 I had a service man out today to fix my broken spindle.
He arrived in the time frame that I was told.
He was very thorough and told me exactly what needed doing. He was very quick to complete the job.
I will definitely use Service Today again and will recommend this company to my friends and family.
Thank you again for a job well done. A very very happy customer.

1 comment
Good Afternoon Rochelle, Thank you for your kind review ! We are very pleased to hear that you are happy with the services provided. I have passed on the feedback to management. We do look forward to assisting you in the near future. Kind Regards Hussna

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Questions & Answers

As well as gutter cleaning, is there anyone to do small roof repairs - such as pointing work to ridges?
No answers

Hi there, Are you able to give a quote on how much it will cost to replace taps in two showers, two basins and a bath? (We Already have the taps to install) Thanks
No answers

Hello, I have 3 appliances that have decided not to pay nice! My dishwasher doesn't want to go through all cycles staying on dry and not finishing. My washing machine has a belt that is slipping in rinse cycles and like to make a scream sound and my hot water service when you are in the shower the water goes from hot to warm. can you please advise any recommendations. Appreciate your help. Julie
1 answer
Good Afternoon Julie, Unfortunately we do not work on appliances, so we cannot help you with the dishwasher and washing machine. However, Service Today can assist you with your hot water service. If you would like to organise for a technician to attend, please do not hesitate to contact the office on 1300 725 760.

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