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Service Today

Service Today

Melbourne, Adelaide, Sydney, etc... (See All)
4.2 from 3,713 reviews · View Statistics
See the Best Home Improvement in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Customer Service
    4.5 (901)
  • Timeliness
    4.6 (884)
  • Job Satisfaction
    4.5 (852)
  • Rates and Fees
    3.8 (860)
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Water Heater replacement

published

The Service Today team were very professional from the moment I called with my water heater problem to the moment the job was completed on the same day. The guys are excellent tradesmen. A very refreshing customer experience all round.

Customer Service
5/5
Timeliness
5/5
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EXCELLENT !!!

published

I called on Saturday and had someone attend to the problem around 2 hours later. Super quick, polite and friendly workmen. They kept me well informed and explained in full what was wrong, what needs to be done to fix the problem, how much it will cost and when they can do it. They returned first thing on Monday morning as promised and fixed the issues. Thank you !!!!!

Customer Service
5/5
Timeliness
5/5
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Ian
IanGreater Melbourne (Outer), VIC
  • 2 reviews

Thank you Service Today

published

Found "Service Today" responded very well to our call for assistance with electrical problem. Servicemen were knowledgeable, courteous, amenable and well presented. As a Electrical Supervisor (now retired) of 35 years I would have had no hesitation employing them and having them in my team.

Customer Service
5/5
Timeliness
5/5
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Dare Hair
Dare HairMetropolitan Adelaide, SA

Great workmanship and teamwork.

published

Elijah and his team were amazing, honest, friendly extremely professional and incredibly polite, job expanded because of complications but all was resolved in a professional manner.
The job was a little pricey but you get what you pay for and the team give a lifetime guarantee on workmanship.
Extremely Happy.

Customer Service
5/5
Timeliness
5/5
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Paul Q
Paul QGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Satisfied customer Basin Set replacement

published

Thanks Trent from Service Today to give us a recommendation for a new basin set replacement and quote. Also a big thanks to Phil in installing the new basin set.

Customer Service
5/5
Timeliness
5/5
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SCOTT
SCOTTGreater Melbourne (Metropolitan), VIC

Great service on electrical work

published

Had a great experience with electrical services through Service Today. The response time to my service request was very speedy, and the work was then done really promptly, and professionally. Everything was explained in detail, and the completion certificate was handed over as soon as the work was done.
Would definitely recommend Service Today for electrical services, and I would absolutely use them again.
Special call out for Trent, who did the first inspection and quote, and then for Jake and Dom who did the work.

Customer Service
5/5
Timeliness
5/5
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Excellent Tradesmen

published

We recently had a new hot water service installed and an air conditioning service and deep clean. The whole process from quote to finish service was 24 hrs. My mum and I are so happy with the service received and would like to commend John and Lewis, the 2 tradesman. Lovely young men, a real credit to your company.

Incentivised Review No
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Electrical work
Electrical workMetropolitan Adelaide, SA

Electrical emergency!

published

Being an emergency, we were quite happy to pay the weekend call out fee knowing our family home will be safe and in working order after water leaked from the roof into a light fixture. Prompt service by a friendly electrician. Thank you!

Customer Service
5/5
Timeliness
5/5
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Gavin Kells
Gavin KellsSydney, NSW

Quality service

published

Fast efficient and professional service I would be happy to recommend this company and I will definitely use them again next time I require a reliable professional for any electrical, plumbing or air conditioning work.

Customer Service
5/5
Timeliness
5/5
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Ced
CedGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Exemplary Service

published

Service Today provided an exemplary service. Service provided was prompt, information and customer communication was provided in a timely manner at all times, service technicians were polite and adequately skilled. very refreshing experience.

Customer Service
5/5
Timeliness
5/5
Service Today
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Professional and fair pricing

published

Michael is professional and excellent in his job and giving a fair price and very quick and sufficient, I don't go to any other Plumber.
Thanks to Michael and his team.

Customer Service
5/5
Timeliness
5/5
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Don't recommend, poor value-Overpriced even with Premium membership

published

Please be mindful they are overpriced even with a premium membership which excludes call out fees. I wasn't happy with the service and the cost. I called Servicetoday to replace my gas heating controller since we have a premium membership. They charged me $572 to replace it with a basic controller and the cost of the controller was around $60 in Bunnings. $500 for the service is ridiculously priced when compared to other services providers which would be the call out fee between $250-$300 plus the cost of the part. I feel like I was penalized for having the premium membership. I had requested a breakdown of charges for which they said they don't provide a breakdown .I would not recommend them and definitely not the premium membership.

Customer Service
2/5
Job Satisfaction
3/5
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Excellent service!

published

The plumber, Nick, was very professional and efficient! Fixed our problem in no time. Leaking cistern kept making flushing noises every few hours due to a worn-out rubber washer. He came in, identified the problem and fixed it fast. Thank you!

Customer Service
5/5
Timeliness
5/5
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Prompt & Super Service!

published

Hot water service blew a pipe in the wall on a Sunday. Plumber arrived within an hour of my call & promptly had hot water working for showers to get us through the Queens Birthday long weekend.
Another plumber arrived on Tuesday to fit new hot water service.
Both plumbers were professional, very friendly and knew their stuff! Overall a great experience from an inconvenient situation. Highly recommend their service!

Customer Service
5/5
Timeliness
5/5
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Michael Delman
Michael DelmanSydney, NSW
  • 2 reviews

Damaged sewerage system

published

I found Service Today to be a very professional and hi tech team fixed the sewerage problem. Arrived on time and made sure the back yard was cleaned up when the job was finished

Customer Service
5/5
Timeliness
5/5
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Questions & Answers

patrick farrell
patrick farrellasked
Service Today

is there a better way to discuss the pricing rather than have the customer no opportunity to query the high pricing

2 answers
patrick farrell
patrick farrell

this was a gas repair job as the website did not have the column for gas repairs

patrick farrell
patrick farrell

all done with my gas question repair job

Christopher C.
Christopher C.asked
Service Today

I have received your yellow flyer advising “how to spot a trustworthy tradie”.
There are five points and number 04 is “wears a belt (you know why!)
Apart from the obvious, I do not know why.
Please advise why !
My phone number for return message is 61419741941.
Thanks.

1 answer
Service Today
Service TodayService TodaySend a private message
F. Hua
F. Huaasked
Service Today Melbourne

If I become a member of Servicetoday, do I get the discounted fees for all the 5 properties I own ?

1 answer
Service Today
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CategoryHome Improvement and PlumbersHome Improvement and ElectriciansHome Improvement and Air Conditioning & Heating ServicesHome Improvement and Plumbers
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