Review your last buy on ProductReview.com.au
4 reviews
Abasiama D.
Abasiama D.3 posts
 

Amazing smile effect! – Really obsess with this product of Smilie. I like them so much and very on the go can use it anytime and anywhere.

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Lucy RS
Lucy RS2 posts
  Verified

Great for touch-ups – I purchased this pen as part of a bundle and it's become a really whitener for instant touch up's. I still prefer to use the whitening kit for my main whitening (once every 2 weeks), and then use the pen for touch up's throughout the week if needed. As mentioned of my other review of Smilie, please ensure you ONLY read VERIFIED reviews. Otherwise, anyone can write a review on here - a verified review needs to provide actual evidence of a purchase. There's some odd people out there! Highly recommend Smilie - you guys are awesome!

Purchased in .

Alice B
Alice BVIC
  Verified

My new go-to glow up!! – Extremely happy with my results after using my Smilie on-the-go pen. Lifted some long term stains and overall my teeth look white and I feel better about my smile. It is v easy to use and great to throw in your bag. Excellent value for money & highly recommend to anyone who is wanting a quick, safe, affordable glow up!

Purchased in for $24.

Mel
MelSA9 posts
  Verified

Not suitable for sensitive teeth – Very disappointed with this product. The pen is advertised as ok for sensitive teeth, but I could mildly taste bleach in the gel and within two days of using it, my teeth became very sensitive, with some nerve pain in the third day having stopped using it. I would not recommend.

Purchased in for $24.

SmilePro
SmilePro    

Hi Mel, thanks for your feedback. Its unfortunate that you experienced sensitive teeth. This is very uncommon and actually one of the reason our customers love SmilePro products so much, and also why we have so many great reviews on productreview.com.au, Google and on our website.

With what you are experiencing I recommend consulting a dental practitioner for a check up as you may have an underlying issue such as thin enamel, especially if you are experiencing nerve pain. You may have a small cavity or a slightly fractured tooth that you were unaware of.

Unfortunately our products will not work due to the following conditions; - Imperfections in the tooth enamel. - Discoloration due to thin enamel. - Tooth decay or infection. - Discoloration caused by metal amalgam fillings. - Staining from certain antibiotics. - Discoloration due to tooth trauma.

Not to worry though, due to these conditions limiting the whitening result we understand our product won't work for absolutely everyone, this is why we offer 100% money back guarantee within 30 days after receiving your order.

If you want to take advantage of this please email the team at contact@smileproworldwide.com

Smilie
Smilie    

Hi Mel, thanks for leaving an honest review of your experience using our On-the-go whitening pen. I can see that another brand replied, however I just wanted to personally reach out and apologise that you didn’t achieve the results anticipated and even worse, experienced sensitivity. This is something we very rarely receive feedback on as our formula contains desensitisers and soothers to help support this, while still whitening with the active formula. However, everyone is different and I’m sorry that it caused any kind of pain and/or discomfort. I wanted to let you know that I have processed a full refund for you and have sent you an email to confirm.

Wishing you all the very best, Ellie

Mel
Mel   

Thank you Ellie from Smilie, for not ‘victim blaming’ and for your genuine apology. Thank you also for offering to refund me. Unlike the first company to reply, I received your refund and great customer service.

Smilie
Smilie    

My pleasure Mel. Wishing you all the very best. Kindest, Ellie :)

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