We have detected a number of positive reviews for this business which we suspect have been falsely generated and have the potential to mislead consumers.
ProductReview.com.au takes a zero tolerance approach to any fake reviews and have removed these reviews accordingly.
I bought the "ultimate carbon kit" about $50 worth, and the first time I used it, it turned my gums grey. My teeth were not whiter, but my gums were grey for a week! It looked terrible! Not to mention the mess of black powder everywhere in the bathroom. This product does NOT produce the results it claims. There are so many poor reviews of this product for a very good reason. Check independent sites for real reviews, do not trust their site. Stay away and save your money.
Purchased in January 2019 for $47.96.
Didn't work for me
I bought the whole bundle thinking it would work better (charcoal, toothpaste, mouthwash and the oil pulling) but it didn't. I've been using it for about 2 weeks now and my teeth look the same as they did before. Never purchasing this again.
Purchased in February 2019.
If over used gums can become a little sensitive but can heal back to normal in just a few days. Over all a very good product and I would order it again for sure.
Purchased in February 2019.
Absolutely love Carbon Coco it’s my go to I’ve tried so many different teeth whiteners and this is the only one that seems to work. I’m always stocked up on products so I never run out, keep up the great range of products.
Purchased in July 2018.
My teeth have never felt cleaner
I'd tried a few different whitening products. Some actually made my teeth WORSE! But after one use I knew I'd found the perfect product in Carbon Coco. It fixed the staining made by the UV light i'd used before. And my teeth never felt cleaner.
been using whitening toothpastes for years and my teeth have still had a slight yellow colour to them, used this ones and was instantly so much whiter!!
Seems to be working
I’ve only been using a few days and am already starting to see a difference. For me delivery was good too. However, on there website reviews loads say - it doesn’t hurt there gums even with sensitive gums - this isn’t true for me as it’s been hurting since the 2nd day - and I probably won’t make the 14 days.
Never got my package
I purchased my package in November 2018, still haven't received it. I've waited and waited. Sent email after email promising I will get my package and love it. They said they can not track or do not track any free shipping orders which I find to be insane. They should track all packages. They were quick to take my money for a product I never received. Now comes the fun part of getting my refund.
Do not buy this product it is a complete scam. Any positive reviews are more than likely fraudulent. Don’t waste your money buying this product. Stay away! Scam Scam Scam.
Absolutely intrigued in my results and how efficient it was!
No not at all. If you follow the products instructions, you can’t go wrong. It states the correct procedure to follow and allowed for human error by showing pictures with the instructions. This creates a seamless and easy procedure. The first time you use it you can feel the difference with your tongue against your teeth. After the first week you can really see the difference as well. I recommend take a photo before and each week so you can see the progression. I used the Oil pulling as well and you could notice the change pretty quickly on how much it actually activates from the charcoal as well. You actually want to smile afterwards.
Will do more than whiten your teeth, do yourself a favour and get some!!!
Carbon Coco is a product I honestly can’t live without. I had extra money so bought some a while back and have already got more! I’ve used both the Original and the Sweet Mint polishes. The Original I don’t find that flavoured but the Sweet Mint (to me) tastes like PK Gum (which I actually love!!)
Years of smoking and not caring for my teeth the way I should have meant I had yuck stains (even after quitting!). This product has removed them. I am not even joking! My teeth are so white, so healthy and the taste of the polish and paste actually makes me excited to do my morning and night routine!! Like that’s huge!!
Also, Having a natural gap between my front teeth, I was always embarrassed to smile but this product has given me my ‘smile confidence’ back.
If you’re thinking of buying it - don’t hesitate. You honestly won’t regret it!!!
Love this product
Absolutely love this product. I didn’t see obvious results until about week 3. Now my teeth are whiter and brighter and everyone keeps asking me what i use to get them so bright. I’ve recommended his product to my family and friends. I’ll be buying again! Yes it is a little messy but so worth it If you stick at it :)
I wish there was a 0 star option
I bought this item hoping for a smooth transaction
I live in the UK and paid for international shipping
When receiving the package i had to pay an extra £12.50 for customs, which i was never told about pre purchasing
I told Carbon Coco about this and they said that they would not refund me for it
Their customer service is the worst ive come across
I haven't even opened the package because i'd rather send it back
Messed up my bathroom for nothing
Bought this product in hopes of easy whiter teeth as mine are quite coffee stained. Dipped and brushed 2x a day for 2 weeks and barely any difference at all other than a dirtier sink. Won’t be recommending this cheap stuff to anyone - true representation of you get what you pay for.
Slightly whiter and brighter teeth
After 3 times using Carbon coco, my teeth did get slightly brighter. I will continue using it for another 2 weeks as suggested on the instruction and will hope for the best !
Bought this product and it came yesterday. Opening it got it everywhere but I’ve mastered how to open it without getting it everywhere now. Best to open on a laid out tissue. I did as instructed, wet my toothbrush and dipped it in. Circular motions for 2 minutes. I honestly can see a difference already and I’ve used it twice. I have to admit my gums afterwards feel a little sore where my teeth meet my gums but aside from that I’m happy with the product.
Shouldn't be on sale at all
I relied on the Carbon Coco website reviews before buying, which was a huuuge mistake. Hundreds of 5-star-only reviews are definitely not legit, and I'm really wishing I'd checked other reviews first.
First and foremost, don't use this product if you have sensitive teeth! I figured it would be okay as a few of the (probably fake) five-star reviews on the website claimed they had no issues with sensitive teeth. But from day one it made my teeth and gums way more sensitive than they normally are.
It makes a huge mess but most charcoal products do, so I let that slide. What did frustrate me was that this product did not make one single difference to my teeth. Still the same yellow shade I've had for years. I stuck it out for almost two weeks using this product, but gave up after the sensitivity became overwhelming and there were no results to show for it.
I do believe this product (and probably the entire line of products) shouldn't be allowed to be sold like this. There is no warning on the site about those with sensitive teeth or gums and who this is actually appropriate for. The site barely even has clear usage instructions. On top of that, the gazillion faked five star reviews are just awful practice.
Avoid, at all costs.
Out of Stock.
I received an INCOMPLETE set, a paper shape toothpaste saying it was out of stock and I would be getting mine asap. Still no signs of anything. It is completely unacceptable to send something incomplete without asking, being charged for something I am not getting and not getting my approval to wait for the product to be back in stock. Asap seems like another unprofessional thing to do... not even a commitment date.
Wish I had checked real reviews before buying this crap. Leaves a horrible grit feeling on your teeth and also stains everything it touches. Not worth the hassle. Didn't see a difference because I stopped using it after 3 days cos it's so horrible to use.
Unbelievably poor customer service
I ordered a carbon coco product but never received it. The item was never delivered, but when I enquired with carbon coco they refused to clarify with Australia post on multiple times. I enquired with Australia post myself, but as I wasn't the sender, they could not proceed my claim and pressed me to have carbon coco contacting them. Carbon coco systematically and repeatedly refused to contact Australia post and refused to refund me, leaving me in a situation where I was stuck and had paid for an item I had never received. I am not saying auspost did an amazing job, quite the contrary, but as I order my product and paid through carbon coco, my dispute was with them and they constantly turned me down when I did not receive my order. It is unbelievably poor customer service to not compensate your customers when you / your delivery service are in the wrong. I will never use them again, might as well throw money down the drain
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