Sony PlayStation 5

I bought my PS5 last November, specifically in preparation for GTA6. On learning that not only GTA6, but any future release on Playstation, is digital only (no more discs) I took it back to EB Games yesterday and got my $800 AUS back. If I can't buy physical copies of games, then I don't buy games at all. I still have a working PS4 and PS2 with… Read more

about 200 old games, and am currently purchasing as many 2nd hand playstation games as I can get my hands on. I will always enjoy gaming, but it will be on my terms. Sony's whole "you'll own nothing and like it!" approach will bite them on the ass. I never had a PSN account (I'm not paying a subscription to play games, I refuse), so I can't boycott that, but I can boycott Playstation completely. Keep it up Sony, this will be Playstations downfall.

Just to be clear, this is not a negative review of EB Games. I love shopping there, and this move will also kill the 2nd-hand game market which affects them too. They played no part in this, I only mentioned them because that's where I bought the console from.

Really unhelpful and sarcastic support. Quote Unfortunately, since you are unable to provide any security answers based on the security questions asked above, we are unable to verify the account ownership. Due to security reasons, we are unable to continue further. For your records, your reference number ..quoted in the appropraite place . Thank… Read more

you for contacting PlayStation Support have a great day!

yep a great day.. I get that they could not do everything i asked . Even agree but one other request was just ignored .

PLAYSTATION 5 TRUE WORK OF ART – Best console ever , even though close to the PS4 it's so further away. You can play all PS4 games on it ( the disc edition or you can buy the cd attachment) the graphics are ridiculous the speed of loading games are alot quicker than the 4 the gameplay is different, I love this console it truly is a work of art and am grateful I didn't miss it 5 stars all-day!!!!! Show details

Great Console – Great media console. Sony continues to provide good exclusive games and the console is easy to use. No issues so far with the hardware. The subscription model is a bit expensive but atleast it comes with games each month. While the value isn't as good as Microsofts gamepass offering it still provides good value Show details

Well worth the money if you are a gamer – Great effects and visuals! I can still play my ps4 as well on this version. An upgrade of how you play your games from the older versions. For the price point, it's really worth the money. Show details

The games and movies you "buy" you actually just lend from them for full price and they can revoke you rights to it at any time I regret not buying a pc 5 years ago! Show details

I had 2 ps4 consoles over 13 years and they were great. Had a ps5 for 4 months. Nothing like they advertised, good graphics but thats it. Horrible internet connection, poor response and never had this many issues on a console. Will not purchase again, now switching to Xbox as they care for their users. Very disappointed. Show details

1 star. Absolutely disgusted with PlayStation support. My 5 year old son made around $75 worth of unauthorised Minecraft purchases on my PS5 account and Sony refused to help at all. I’ve been a loyal PlayStation customer since the PS1 — over 20 years supporting this company, buying consoles, games and subscriptions — and this is the first time I… Read more

have EVER asked for any kind of reimbursement or support with accidental purchases.

Instead of showing any goodwill or understanding toward a long-time customer and a genuine mistake involving a child, they hid behind policy and offered nothing.

Very disappointing customer service and a terrible way to treat loyal customers. Makes me seriously reconsider continuing with PlayStation in the future.

Worst customer service I pay for games and bigger subscriptions for access to better games then they lock me out of these games that I have paid for then they hang up on me I’ve been owning PlayStations since ps1 loyal customer and this is how they treat me I’m deleting all subscriptions I was looking forward to new games coming out but it won’t be on PlayStation.

With the ps5, Sony has introduced some of the most restrictive, unintuitive and just plain stoopid parental controls. They are so bad that it is really not worth using and have to be circumvented. Children must be over 13 years of age to play roblox, minecraft, etc. No other platforms have these restrictions. Basically, ps5 is useless for children under 18. Serious fail Sony!!

Store is overpriced, games are always always cheaper on PC and Xbox. Controllers are also overpriced and built to fail. PS support is completely useless and only available certain times.

Want a REAL review? Avoid PlayStation yall. I'm moving to PC gaming. PlayStation is a toxic company owned by toxic people trying to regulate free speech by taking away games I've paid for... I didn't know I need another parent in my life to defend myself from the big bad "online gamers" ... PLUS my personal data has been stolen TWICE! PLAYSTATION… Read more

is a very greedy and destructive company that needs to be abandoned immediately. I'm even to the point of selling all Japan made items as well. Do not trust anything from Japan or PlayStation. GOOD BYE PLAYSTATION and good bye to your failing culture.

My console died after just three years, stuck on the blinking blue light. The controllers were overpriced and kept breaking—drift issues would start within a few months, and I had to replace them several times. I’ve finally switched to the Xbox Series X and won’t be going back to PlayStation.The frame rate is terrible—Fortnite runs laggy and feels really slow. PC players always have the advantage in-game. Show details

this is the worst device on exesitance cant even run rkblox without crashing beacues they are laggy should be better fix ur console playstaion im very upset as i was playing tds on roblox and i was abt to beat the new boss for the ducky event when all of a sudden it crashed this has happened numerous times and i hate it so fix it. Show details

Don't know why anyone would buy a PS5 in Australia when Sony have increased the price by 15% to non US markets to shield Americans from Trumps Tariffs so they won't have to pay more

They never stop bleeding you for money – I wish I'd never wasted my money buying a PS5. I spend more time waiting for downloads than I do actually playing. Then after you’ve suffered through the long download wait times, you inevitably have to pay an extra fee to access some part of a game that you've already paid alot of money for. You also have to pay a monthly subscription to play the… Read more

game online against other players. . . Sony cares more about taking your money than providing an enjoyable experience

Playstation is awful – If you want to get a great console, from a company that has no interest in providing quality customer service, sony is your brand. Want to pay for online service that nearly every game requires, just for the service to be down leaving you with a $500 paper weight, sony is for you. Playstation has by far the worst customer service of any brand, what a pathetic company Show details

Overrated – I bought it for the '7 days to die' update which was long drawn out and the 'update' is so bad and not worth attempting to play. 'll just go back to my PS4

PS5 worst console UI ever – PS5 is an awful console with a UI designed by a complete idiot.Everthing is difficult to find and takes too long to do.Ps4 UI was 1000 times better.Nobody wants news and cluttering useless tabs covering my screen,nor do I want game adds all over my screen.Ps5 UI is awkward,annoying.I hate every task from the PS5 UI.Im sick of asking Google how to perform a simple task,because PS5 make no sense at all when using it. Show details

Waste of money – I bought ps5 2year disc version ago now it not working thought it was kept with care , i took to servicing as their might be dust due to which it beeps and turn off but its seems like clean inside.. thermal metal is all good and issue is chips… unfixable Show details

Disappointed – Had just over a year both controllers now issues with drift. Same issues as previous console and still haven't fixed the dramas. Take your money then don't back it's warranty. Hopefully Nintendo bring something out tli will be my next purchase. Show details

Doesn’t Play Games and Not Enough First Party Titles – Hardly any first party games compared to Switch. But my main issue is, despite paying for physical games, the PS5 forces a download of the game, but then it won’t actually download the games and freezes the download halfway through or just makes out like it’s downloading when it’s not doing anything - rendering physical games I’ve bought useless.… Read more

I’ve had it on now for 12 hours and in that time it says it’s downloading Spider-Man but hasn’t got past 45gb for the last ten hours despite there being more than enough storage for it! At least with my Switch, when I buy a physical games and put it in the Nintendo it actually plays the game.

Games don’t save – I get the console being released with a bug, but it came out years ago. By this point Sony should have patched the bug, and I’ve looked on the internet and its a common bug, of course the best solution is pay a monthly subscription to them, but what about those of us who can’t access the internet every time we play. Show details