My order went missing, I could see it had been scanned 3 times on 3 consecutive days and then nothing, Auspost wanted me to contact the sender so I tried repeatedly by phone which wasn’t answered so I left a message, several times, I tried emailing but again ZERO response. In total I left 2 polite voicemails and 2 polite emails but I rang probably… Read more
3 additional times but didn’t leave any extra voicemails, I couldn’t see the point if they didn’t respond to my 4 other messages. Very frustrating, my purchase eventually arrived almost a month after my purchase and this was from Splosht business address in SA to Townsville in QLD. I can’t imagine that their customer service would be any better for technical support with their product. Obviously Auspost didn’t do a good job and I had contacted their customer service who didn’t help. When the product eventually arrived it came in an additional plastic bag that was labelled something like sorry sometimes we experience technical issues in automated mail sorting so I imagine the item got stuck or hung up somewhere in their mail sorting process in the facility where it scanned 3 times in 3 days.
Unfortunately I quite unimpressed with Splosht with not being able to contact them in anyway and personally I feel that the 2 week point it would have been the right time for Splosht to resend the order contingent on returning the original if it ever showed up.
Sorry Splosht but if you are going to receive orders and take customer money, then you better lift your customer service as this was zero effort customer service and I wouldn’t order directly from you again because your care factor was clearly zero.
Your the next contestants – Within 6hr of introducing fish to pond water turned murky and string hair algae took form..applied this product..2wks later looked same..applied 2nd pack..3days later i could see bottom and fish(not perfectly but hope kicked in)...less wriggle life,less algae, clearer picture. Still have 6wks worth to go in doses..you have to take in ponds are not… Read more
swimming pools! )and have to maintain life in water so acceptance to this is important so are many contributing factors why it may not work according to advice..and for the price?? Not a huge outlay! Thankyou guys..so far all thumbs up
Splosht is working brilliantly in a courtyard pond. The fountain pump broke down and the pond water became truly disgusting. After using a sieve to collect as much gunk as possible we poured small pebbles on the pond floor after reading about Splosht. A last ditch effort before emptying the pond and scrubbing it out. Couldn’t see the pebbles the… Read more
water was so green and putrid. Just finished the first packet of sachets and the reversal has been incredible.
Almost time to take a water sample to our local pet shop to see if it’s ready for fish after we replace the pump and get some plants!! Photo attached of the vastly improved water. Also seems that we now have very few mosquitos too.
Reviews with attachments
DISAPPOINTMENT PLUS – After seeing so many positive reviews, my thoughts were embracing, to say the least. I purchased 2 packs of large pond slosht and after dilligently reading the instructions, embarked on the process. After 6 weeks nothing had improved, in fact slightly worse. I contacted the company for support and we identified that a small copper shovel might… Read more
have been to blame, so immediately I tossed it in the bin and on advice, I added another 4 buckets of pebbles. My pond is just under 2,000 litres so the large pack (up to 13,400 litres) should be correct. I followed the new advice which was to start again with the big bag and then fortnightly thereafter. Another 6 weeks went by and still nothing improved. Even the green water was worse with my hand only visible at about 50mm underwater. Contacted the company again and the response even more disappointing, could or wouldn't assist any further (see email in pics, along with the green algae water) and not even an apology. After reading all the positive reviews and my experiences, I am in no man's land. Such a pity as I had high hopes of this pond being my quiet zone.
Splosht is unbelievable – Found this product at my local PET BARN.I had tried other water treatment with no success. So I tried SPLOSHT and with in 1 month my pond was clear I can't believe the result wish I had found this before I wasted my hard earned money.i give it 5 stars very recommended product..
Positive reviews
Sooo good!! Will use again this season – Fantastic results last season. Ready to start using Splosht again this Spring. I never have algae or green water thanks to Splosht. Love it. Better than anything else I tried before.
Amazing results through Summer!! – The best product on the market by far!! Have used other products and nothing compares to Splosht. Thanks guys for a great product that works!!
Best natural product I have used yet!! Great results – I read up on Splosht and looked at their hundreds of photos/reviews from customers on their website splosht.com.au I have tried other natural products ,but had disappointing results. So I tried Splosht and I must say. WOW Unbelievable results after 3-4 weeks. Love the dissolvable sachets. Smart!! Highly recommend Splosht. My pond looks great and I can see my fish!!! BEST STUFF EVER!!
Negative reviews
My fish die everytime I have used it – So I have goldfish in a 65l tank. This said it was suitable for 20-500 liters but everytime I used it.my fish have died. First time it was just one fish and then today it was 2 fish. Thing is I haven't changed food nor added anything else since the first time so through process of elimation means it was the splosht. I do not recommend
Didn't work – Had a great in-balance fibreglass pond for 3 plus years, double recommended pump and filter. Water became unclear so I did a total flush, filter clean and refill with rain water. Became unclear again after 3-3 weeks, then began using SPLOSHT product exactly as per instructions. No improvement after 8 weeks. Water dark and unclear to this day after… Read more
2 months. Emailed company (no email on packaging, you have to hunt for it.). Customer "service" a nameless individual first ask for photos, then says it doesn't look bad, I said it's so unclear you can see two inches below the surface. Told me to follow the instruction on fact sheet for best results, including a screet of 5mm pebbles. Refused a replacement, did not provide a name, was short.
So telling me how to get BEST result, but there was ZERO improvement.
Waste of time, waste of money.
AVOID
My perfectly clean pond went green in 5 days – Was recommended Splotch from a pet supplier. Popped in the satchel into a perfectly clean pond on Sunday, by Friday it was perfectly Green. Didn't wait the two weeks like instructed and popped in another satchel. It got greener. Definitely does not work
Recent reviews
Great results. After about a month, my dam is now algae free!
Amazing – I have been fighting algae in my ponds for years… I have used splosht for 3 months and it worked so well I no longer have any problems. I highly recommend this product. I had some questions and I can also say their Customer service people are outstanding. Love it!!
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Wonderfull results with Splosht. Love my pond now – Found Splosht in my local Petshop. Guy said all his customers had given great feedback. I’ve had heaps of problems with my pond. Tried so many other things. Pond is allways green and ugly. I tried Splosht and followed what the guy said. I dropped the first big sachet in and nothing much happened. Then I dropped the second sachet in 2 weeks later.… Read more
It started to look a bit better. Then 2 weeks later I went out to drop the next sachet in and the water had become clear as!! Unbelievable!! I love Splosht. So easy with the sachets just dissolving. Great product. Been 3 months now and I’m going back to get another packet.My pond looks amazing and my fish are very happy. I can see them!!
OMG. Fantastic results. Great product – Read all the reviews so thought I would try Splosht. I had been buying some liquid product from Bunnings and it cost me $150.00 for 4 bottles to treat my 10,000 litre pond for 3 months through Summer.But the stuff did nothing. Pond green as! Bought Splosht from elsewhere which was $24.00 for claimed 3 months. A huge difference in cost. Followed… Read more
their directions added lots of small pebbles. Well after 3 weeks my pond was beautiful and clear as! AMAZING STUFF. So easy with no measuring. The sachets just dissolve in the water. THANK YOU SPLOSHT FOR MAKING AN AMAZING PRODUCT. My pond looks great and I can now see all my fish. Will never go back to Bunnings to buy that other stuff. Highly recommend Splosht. Wish I had got it earlier!
Rubbish – Doesn't work at all. Made NO difference after using it as instructed down to the letter. Had to drain ponds and completely clean out.
Amazing results. Love this stuff! – I have tried lots of products and have had little success with my fish pond. Now after using Splosht it looks amazing! I’ve used it a while now and won’t use anything else!
Extremely happy with results – I have been using Splosht for many years now. When faced with a very nasty stringy algae issue which nothing else fixed Customer Service recommended I double dose. After 6 weeks the algae is coming away so easily and the pond is starting to look really good again. With stringy algae you have to be patient. It does still take work on your part but… Read more
it is not difficult or time consuming. We have been spending about 15mins each day removing sludge and algae using the net scoop and have run the pump every day. Thank you so much to the team at Splosht.
Disappointed at first use but now very satisfied – Recommend to me from aquarium shop used it first 4 weeks not much change in the water seemed to get darker but I kept on using it end of second month started to get clear, after about 4 months my water is clean and clear no algae in the pond and my filters are clean,,suggest that it takes longer than the 4 weeks as advertised. But my pond was in a… Read more
very bad state. Stick with it it will work in time don’t be in a hurry and be patient for a good result very good product
Keeps fish pond clean – Have used this product for a couple of years. Its easy to use once a fortnight. I can always see to the bottom of the pond. We have quite a lot of leaf litter that ends up in the pond so it gets cleaned about twice a year. Before splosht it was a monthly thing. No algae or turning green. Very happy with this product.
Perfection! – The only product that lives up to its promise of keeping my pond algae free while providing an ideal habitat for water plants and tadpoles,! My garden can’t live without it, Thank you Splosht.
Great Product – We have quite a large outside pond with fish. I put Splosht tablets in fortnightly and this maintains the water quality - it is clear and the fish are happy. As we do not feed our fish, having something as safe and effective as Splosht is now essential for maintaining our pond
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IT REALLY WORKS!!!!!!!!!!! – Built a custom pond and noticed the water browning off really quickly. Splosht fixed that in the matter of weeks and is still going strong after a year. Awesome product.
Great product. Highly recommend it – I have an old spa bath for our duck. It was full of slimy algae and smelt. I was told I would never clean it up because of the duck. Then I was told about Splosht. Now with aeration, a bit of shade and Splosht it’s completely clear. It still gets leaves and duck poo in it but you can see clearly to the leaves on the bottom. Easy to use each fortnight just by throwing in the pre measured satchel.
Splosht is very effective and easy – I have a small waterfeature that was nothing but trouble. I tried lots of products from Bunnings but nothing worked.My husband saw Splosht in a Mitre10 store and we tried that.We dropped in the sachet and kept doing that. After 4 weeks everything became clear and has stayed clean and clear since. Have used it now for 8 months. Great stuff. So easy to use.
Amazing results. Love it – I have a fishpond that is nothing but trouble. Green and I was forever cleaning it. A friend told me about SPLOSHT. Said he used it on his waterfeature and the water was always clean and crystal clear. Well I bought some and followed the directions. Added lots of pebbles to the base of the pond,then dropped a big sachet in. Another 2 weeks later.… Read more
Around the 3rd to 4th week the water became crystal clear. I could see my fish. Unbelievably easy. Just kept dropping a sachet in every fortnight. Great stuff. Highly recommend it!
Amazing product – I am happy with the product, works really well with my pond and amazing results come with it. 100% would recommend to family and friends as it has helped me a lot.
Used for many years good stuff – I splosht has been used on two ponds ,first pond plants pumps filter etc. Really keeps well with sposht back up. Other pond all natural pond no pumps no filters, fish breading, water clear. I am satisfied with product.
Not sure if it works – I used this while my fish tank was ok however I got an ammonia spike and used two in two days. Nothing. I think you need to buy testing kits and just change 25-50% of water every day and add some chemicals to neutralise the toxins. Check you fish numbers and make sure you have plenty of plants. There is not silver bullet.
Splosht – 2,500 liter in ground concrete fish pond deepest part 70 cm, with various plants water Lilly's and native fish, did not have algae in the pond but little cloudy so I put in Splosht. Followed the instructions and every 2 weeks put in a satchel aerating the pond, finished the the Splosht program pond clear buy a lot of stringy algae growing on… Read more
plants and various parts of pond. I started to take stringy algae out with pointed stick, got most of it out. I don't know if the temperature of the pond has got a lot to do with Splosht not working on the algae. I am in NSW
Disappointed – I have a small concrete, water-proofed raised fish-pond (1mx3mx0.5m) with a fountain and I had a problem with algae and green water. After seeing the reviews I purchased a supply of Splosht sashets, about 8 I think, and have been putting 1 in every 2 weeks as advised on the instructions. After 4 months of this I have been very disappointed to… Read more
note that there is absolutely no difference to the clarity of the water. I have written to Splosht and they advised me to take it up with the retailer. I wrote to Hendra Hardware and haven't received a response. If I had to rate it accurately it would have to be a zero.
Love it!!! – Absolutely love Splosht. After many years of trying to keep my fish pond clear and free of algae this is the only product that actually works and I don’t even have to put it in every 2 weeks as it seems to be staying clear for long periods.
Amazing product – Can't speak highly enough of this product and the pleasant people at the company who sell it. We use Splosht in our animal troughs on our alpaca/sheep property. It has saved us hours of cleaning out troughs and importantly saved us precious water. Work with the team at Splosht to get the right maintenance dose for your troughs, be patient and you won't regret it.
Absolutely fantastic – I use Splosht in all my Aquariums and Ponds In store. An absolutely fantastic product that works well and is totally natural. I would highly recommend this product to anyone.
Splash works wonders – I have a large fish pond, it was covered in algae but after a few treatments it is now very clear and the fish are very happy. I have recommended to my friends
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