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Stagger

Stagger

 Verifiedstagger.com.au
Stagger
4.6

163 reviews

Positive vs Negative
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Value for Money
4.4
163 reviews
5 Melissa  · Hub health is great and easy from start to finish.. Dr Fiona was very thoughtful and easy to speak with
5 Mark A.  · Great to see one can get an appointment in a couple off hours.
5 Stacey M.  · Great online system and fast and efficient consultation. Very friendly and knowledgeable. Thank you!
5 Anthony  · Very professional consultation and respectful of my condition A very good service
5 Peter  · Young Doctor asked the right questions happy with your service Thank you
4 majid f.  · Easy and useful – Easy steps and fast to complete and received certificate immediately after taking to medical crew
Mahmoud
MahmoudNSW
 

Stagger , be my Valentine ❤️ – Stagger went above and beyond my expectations! Their platform is incredibly user-friendly, and their end-to-end service is seamless from start to finish. The website is easy to navigate, making the whole process effortless. They completely eliminate the hassle of scheduling appointments, taking time off work, and commuting—it’s like having your own personal medical concierge, And the best part? I’ve lost weight! Where has this been all my life?

Henk
HenkVIC11 posts
 

Helpful and discreet – Always so very helpful when I needed to make changes to my requirements, efficient and asking only relevant questions, ensuring I know everything I should, and providing the service at an excellent price.

Darren L.
Darren L.QLD11 posts
 

Scammed – Beware when doing business with them, they sign you up to a $40month membership fee without your knowledge, the first you find out about it is when it starts coming out of your bank account, trying to contact them about this but nobody wants to reply to me, bloody ridiculous how you can only contact by email and not call them, seems they choose which emails to answer and which ones to ignore

Reviews with attachments

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Jefferson
JeffersonNSW2 posts
  Fair Incentive

Thank I for solving my problem – I have problem with joey for 3 years, he can't get hard, and I'm too ashame to see the doctor, thank u stagger for making it easier for me no need to book and appointment ❤️ Show reply

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Maddawg247
Maddawg247NSW
  Verified

Quick and easy very happy – Just helped with an issue was so easy and quick saved waiting hours at the at the doctors for hours! Was so easy and simple the products were shipped so fast very happy thanks. Show reply

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Robert J.
Robert J.QLD
 

Ready to mingle with my wife – I haven't felt any change yet I'm still waiting but the delivery time is awesome fast and very discreet says 1 hr to work waiting to feel something if changes I will change my review Show reply

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Scam
ScamNSW
 

Scam...... Unethical – They "Prescribed" me the PE tablets and AFTER i paid for them, they sent me a spray that I can get in any sx shop. Without any consent from me.

Stagger
Stagger    

Hi Andrew, I believe our Medical team have assisted you… Read more

Positive reviews

Omega my10
Omega my102 posts
  Verified

Good bad and ugly – Pros: Great medication Delivered to your door Discretion Cons: Repeat customers few discounts Each renewel is almost as much as medication Sometimes not enough repeats unless asked for.

Jhon Giraldo
Jhon GiraldoVIC
 

Good service – The concept and services are amazing and the discrete packaging very nice and fast service Just the website would be a better with more filters and categories

Brendan
Brendan
 

Awesome service!!! – Such a great website and service Stagger provides. Overall, very efficient, great communication and easy to use website. I highly recommend!

Negative reviews

Cornwel
CornwelNSW2 posts
 

Waste of Time & Money – I wanted a Script for some medication. The response time for request was very good HOWEVER they don't send you or a nominated Pharmacy the Script. You have to buy direct from them. $29 Charge that gave me Nothing. If I went direct to a Doctor I would have either paid the same or been Bulk Billed and been able to have my Script filled at Pharmacy… Read more

of my choice AND filled under PBS The website at no time said that all Scripts are dispensed through Stagger. Would not use again or recommend

urbanpeck
urbanpeck3 posts
  Verified

Provided incorrect treatment plan! – This place is a scam! Quick to take payment and then sent a treatment plan for a completely different condition and did not read the questionnaire I completed as I had specifically asked for a certain topical treatment. The treatment plan came within minutes of completing the questionnaire which indicates they obviously did not read it and just… Read more

sent a prewritten treatment plan for all skin conditions. I wrote back and neither their medical team or help team responded further indicating that the treatment plan was automated.

Health Services

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not happy
not happy2 posts
 

Convenient – Service is convenient although instructions on medication is limited. This could potentially be dangerous considering how easily assessable medications are made here.

Stagger
Stagger    

Thank you for this feedback. I will be sure to pass this… Read more

Recent reviews

Andrew
AndrewWA
 

Avoid the hassle of trying to visit local GP – I am pleased to have discovered this service, for a repeat psoriasis prescription as it avoids the cumbersome task of trying or organise an appointment, the waiting and additional expense associated with a GP consult. Having the prescription arrive by post a few days later was also a bonus. Have recommended this service to my son. Thanks

Glenn Jackson
Glenn JacksonNSW14 posts
 

Great, fast service – Very helpful when you live in a small town with long waiting times to see doctors. They seem to care about your well-being as well, not like some other companies out there

NE55ER
NE55ER NSW3 posts
 

Easy & Convenient – Very easy to use app. Convenient, professional and fast service. Unfortunately you don't bilk bill but your rates are resonably priced. Hopefully you stay in business for many years.

Chris
ChrisVIC2 posts
 

Great and Easy Service – Set up was easy, help is fast and nothing seems an issue. Ordering portal can sometimes be a bit clunky and I've needed assistance but they always help so fast. Great company to deal with

Harley C.
Harley C.VIC
  Verified

Perfect process, super fast delivery – Just redeemed script 3 of 5 and as usual it was super fast and efficient. Delivery was in 2 days, awesome from qld to melb. Process was super quick and very simple

Steve
SteveQLD3 posts
 

The product is always spot on – I was blown away with the lack of time it took to receive the product , it’s yet another reason why I’ll keep coming back to Stagger.

Stuart
StuartWA3 posts
 

Wow. Can't believe I didn't do this sooner – Amazing result. Can't believe I waited so long before reaching out. Simple and non intrusive process, saves any embarrassment on my behalf.

Wayne S.
Wayne S.VIC
 

Simple Process...but! – First time user and process was easy and quick. However using the portal to change frequency of repeats doesn't respond. Buttons are frozen. Show reply

Health Services

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Rowan
RowanQLD
 

Great service – Stagger provided excellent customer service on an easy to use platform. Very informative, delivery was quick & hassle free. Couldn’t ask for any better. Show reply

DEE THE F.
DEE THE F.NSW2 posts
 

Highly recommend! – Received a certificate in 5 mins!! Highly recommend. Off work with muscular back strain, and was NOT keen at all to try and drive to a clinic. This was a huge help and had me resting and recovering as opposed to spending half the day traveling and then waiting at a medical centre. Thankyou!! Show reply

Erin
ErinVictoria2 posts
  Verified

Very handy – Site was easy to use, good communication - order placed Monday and medication was received on Wednesday. A little expensive, but a great option for when you can't get to a doctor. Show reply

Duck
DuckVIC2 posts
 

Purchased medication never arrived – Terrible experience with Stagger At first I purchased medication however after a few days of not receiving any confirmation I emailed them to follow up. After a couple of days they replied and said there was an error with there system and the order never went to the pharmacy. After resolving that the order was confirmed and the pharmacy emailed me… Read more

a tracking of the order with Australia Post. That was over a week ago, now Australia Post has lost the delivery. When I emailed Stagger to either refund me, investigate or send me a new prescription, they advised me once it is dispatched it is no longer there issue, and they told me to contact Australia Post to investigate. Pathetic service.

Needless to say I have cancelled any future orders.

Still no refund or empathy or help from them

Stagger
Stagger    

Thank you for taking the time to provide this feedback to… Read more

Sam
SamWA24 posts
 

It's OK – I think it's OK if you know exactly what you want and they will provide it. I personally found that firstly, I asked for a medication that wasn't on their "Can't prescribe" list. When I asked how come, they just ignored it, gave me something else and ended the chat. I be fair, I paid $25 to ask that one single question, so a polite reply would be… Read more

nice. The other thing is that, the consult was $25 but, they don't give a script that you can take to anywhere. You do need to buy it from them and 1 single script was $75. To be clear, it would have been $10-$30 down at the pharmacy. I mean, you pay $25 for the consult but they jack the price up on the medicine. Sure they send it, but I don't even want that because it takes longer to receive. Lastly, there is no option to register for the one off script. Even though they only provide the one off no repeat script (weird, and I don't get it). But you have no choice but to agree to paying for the medicine on repeat. But they say you can unregisrer after the fact in some tiny note. I don't like being forced to sign up for a subscription when I don't have a repeat script and then I have to go back in to reregister after the fact, I think that comes across as not very transparent and just outright dodgy. In the end I've decided that there's too many red flags here. Too much sneaky, unethical, non transparent business here. I'm sure it's not illegal, but it says a lot about a company in my opinion.

Stagger
Stagger    

Hi there - please email me at help@stagger.com.au and we will be able to assist you further take care

Adrian J.
Adrian J.NSW11 posts
 

Saved my girlfriend – Only had 1 pill,up he come lasted two days,saved my relationship,i. Spoke open to her about my new pills,she said she loved me for being so open,cheers and thanks adrian Show reply

Kurt
Kurt
 

Terrible experience – Ordered about 5 weeks ago still haven’t received a package or anything to stay it’s been posted Have asked for a refund to go elsewhere but just get ignored Customer service is poor! They apparently have a 24/7 online chat but know one ever replies on that Hoesntly don’t recommend stagger at all!

Stagger
Stagger    

Hi Kurt, I am so sorry that you feel this way about your… Read more

Vic
VicNSW
 

It was made easy for me to access – I spoke to a doctor and they wanted me to try other alternatives for my ED but I knew I wanted assistance and so I applied here. I was very pleased with the service I received. Show reply

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