??!
2 photos
Star Plus Group

Reviews

4.1

64 reviews
  • Customer Service
    4.6 (54)
  • Timeliness
    4.7 (55)
  • Job Satisfaction
    4.7 (53)
  • Rates and Fees
    4.3 (55)
Previous
Next

Excellent Service!

published

In short: Dale has been very professional! This was his second visit to our home in a week for two separate pieces of work. He has been on time, polite, and the work is excellent. Thanks again Dale!!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Misha

MishaMetropolitan Adelaide, SA

Replaces downlights

published

Dale did a great job, he was on time and rang me a half hour before he was due to arrive which was very helpful. I only required one globe replaced and ended up with five new downlights so he did his job well and I am very happy with the result and would definitely call you guys again when needed.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Ana

AnaMetropolitan Adelaide, SA

Great service!

published

Very good service! I called them on Xmas days and they were at my place in less than 1 hour. 100 % recomended!
Very professional, polite and helpful.
I recommend this company. Thanks

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Home Improvement

Find out how Star Plus Group compares to other Home Improvement

Know better, choose better.

Compare all
Tammi P.

Tammi P.Metropolitan Adelaide, SA

Highly recommend

published

Friendly, reliable, informative & quick, I would definitely recommend Tom and I wouldn't hesitate to use Star Plus again. Tom cleaned up and took away all our horrible dirty old light fittings. No nasty surprises when it came time came to pay.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Rachel

RachelMetropolitan Adelaide, SA

  • 2 reviews

Electoral job

published

Super quick service for my job, next day Infact. The staff member was super helpful even put my light fixture back up which was lovely he also gave me a quote for a second job I’ll need

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
tomo

tomoMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Not happy

published

I wanted a ducted air conditioner service I explained it was working but not as good as it use to.
They send someone to do the service and he said that compressor was losing cycles and temperature change. So he need to send someone to do a fault find, when the guy came out he could not find anything wrong with the air conditioner the only problem was it is located to close to the fence. So this costed me $400 to tell me nothing is wrong with the unit. Why couldn't the first guy see this was a problem.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
Jill

JillMetropolitan Adelaide, SA

Great Service

published

Within the same week I was able to book in a qualified electrician for a quote and received same day service to proceed!!! Very knowledgeable and happy to answer questions on best & practical options...in process of quoting for further work

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group

Reliable Efficient Trustworthy

published

Star Plus Electrical staff have excellent work ethic & great communication skills with no fuss booking but most of all, fast, efficient & reliable service. Thank you very much. I’ll be calling you again for future jobs.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
John Earle

John EarleMetropolitan Adelaide, SA

Good job done

published

Came on time and very helpful. Explained what the problem was and a very professional service . An explanation was given for the problem relating to the age of the batteries in the smoke alarm.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Home Improvement

Find out how Star Plus Group compares to other Home Improvement

Know better, choose better.

Compare all

Competent, professional and quick service

published

Tom's done an amazing job in installing a number of ceiling lights and fans in my house.
He's been very professional, competent and gave a lot of great advice for a few more planned projects.
Furthermore, his manners and appearance were impeccable. A quote was given prior to the work - so no nasty surprises at the end. I've used the Star Plus Group before and would recommend them and Tom anytime again.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Peter Mills

Peter MillsMetropolitan Adelaide, SA

Great service. Fast and efficient. Thank you

published

Very fast service. came within the hour. Very efficient. Very friendly kept me informed the whole way through. Prices and charges were explained before commencement. I would recommend this service.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Deb D.

Deb D.Metropolitan Adelaide, SA

Fast, excellent service thank you

published

Fixed my power board replaced rcd Rewired and connected my spa - fast efficient and very professional- highly recommend - he came out straight away, was polite and very cost effective. Neat and tidy! Fantastic!!!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
mimi s.

mimi s.Metropolitan Adelaide, SA

Great service. Quick and efficient

published

Called on Friday around 2pm and arrived within an hour. Provided a quick and efficient service. Great explanation was provided and worker was super friendly and understanding of the situation which made the service more efficient

Timeliness
Job Satisfaction
Rates and Fees
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Marc H.

Marc H.Metropolitan Adelaide, SA

Excellent job, quick service and friendly.

published

Power for house went out. Very friendly to call out. Got service within hours. Very good fees. Came to house very quickly. Explained everything that was going and prices before proceeding. Would recommend.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Mr T.

Mr T.Metropolitan Adelaide, SA

Do Not Use This Company for Any Evap/Air Con repairs.

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
Home Improvement

Find out how Star Plus Group compares to other Home Improvement

Know better, choose better.

Compare all
Sue

SueMetropolitan Adelaide, SA

Fast professional service

published

I received a call from Star Group promptly after submitting the web enquiry. Tom arrived that day and completed two of the required tasks. He returned the next day to complete the final installation. Tom presented as friendly and professional.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
sally

sallyMetropolitan Adelaide, SA

Good job done

published

Nice man came fixed the problem. Came very quickly to our house on a very hot day. Very friendly and would recommend him to other family and friends. Great job

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Queenie

QueenieMetropolitan Adelaide, SA

Thanks for attending after hours

published

Tradesman arrived when expected. He was polite, gave a quick quote after inspection and explained the problem.
After the work was completed, he checked that everything was working and said he would inform Star Gp of the remaining problem, for which he did not have parts, and that Star Gp would contact me in a few days and send someone to fix it.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group
Devangi s.

Devangi s.Metropolitan Adelaide, SA

Great Service

published

I was very impressed by Star Plus Group. Done a good job and happy with the work. Very professional, great communication, and reasonable costs. I have already recommended to friends! Thanks!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group

Efficient Service

published

Head office rang half hour out from expected which was really handy. Quick and efficient work done. Did request when booking that a kitchen fan would need to be more than likely replaced but electrician did not have the appropriate equipment - not sure if the message got through, but means a second call out is now required. Overall, the team was good and easy to deal with!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers
1 comment
Star Plus Group
Customer ServiceStar Plus Group

The reviewer stated that an incentive was offered for this review

Page 1 of 4

Questions & Answers

John

Johnasked

Star Plus Group

Has anybody else ever been ripped off as much as I was? Was charged $298 for a brivisL53 capacitor that I later found out costs $19.29 inc gst retail. I Was harged $200 for 10 minutes work to diagnosis and fit it.
I think the mafia would have better morals than these bunch of crooks.

No answers

Get an answer from our members and Star Plus Group representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.