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Star Plus Group
Listing monitored by Star Plus Group

Reviews

4.5
173 reviews
  • Customer Service
    4.7 (151)
  • Timeliness
    4.8 (153)
  • Job Satisfaction
    4.7 (150)
  • Rates and Fees
    4.3 (149)
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Kylie
KylieMetropolitan Adelaide, SA
  • 2 reviews

Air Con repair

published

On time and called to let us know they were on the way. Service was excellent. Dale carried out work as required and was able to source parts and fix the problem within a couple of days. Wouldn’t hesitate to recommend.

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Michael
MichaelMetropolitan Adelaide, SA

Smoke alarm replacements

published

Tom is very knowledgeable, kind, and helpful. He was prompt and a credit to his business. I needed three smoke detectors replaced and it was achieved with no fuss at all

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Sandy
Sandy Metropolitan Adelaide, SA

Power point crackling

published

Rang them during lockdown , very prompt phone back, very polite and efficient on call. Tom called before arriving, was on time, very efficient and helpful. Will recommend to everyone we know! Will definitely use for all electrical work.

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
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Anna Chrisohoidis
Anna ChrisohoidisMetropolitan Adelaide, SA

The electrician was rude and arrogant. Floor manager useless. Prices ridiculous.

published

Would never ever use or recommend them again. Needed an electrical job done urgently so we called them which was our mistake. The electrician was so very rude and arrogant and should we not have need the job done so urgently we would have kicked him off our property in a heart beat. Also when we called SA Power they were irate as he was meant to call and explain what he had done so we had to follow him up on this. USELESS!!!!!!!!!! Then when we called to lodge a complaint and question the price which was $900 for a 1 hour rewire in the electrical box (no climbing in the roof or ladders just standing and cutting/joining) the floor manager was just as useless. Do yourself a favour and avoid them unless you have money to throw away.

Customer Service
Timeliness
Dianne
DianneMetropolitan Adelaide, SA

Excellent job

published

electrician arrive on time,, he did good job, explain every thing how to work safety switch. he finish job after clean and tidy. i am happy service. i recommend my friend and family

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Raelene H.
Raelene H.Metropolitan Adelaide, SA

Power point instelation

published

Tom was very punctual to attend, extremely pleasant and professional at all times explaining things as he went. Cleaned up beautifully before leaving. Will certainly use your services again if needed well done Star Plus.

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Tyson Paul
Tyson Paul Metropolitan Adelaide, SA

Electrician did great work

published

The electrician did a great job at the house was very help in description on what he was doing and what damage had been done, would recommend to family and friends

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Ella
EllaMetropolitan Adelaide, SA

Lights tripping.

published

We called the office and they sent Tom out for us on the 19th of July. He was brilliant super helpful and explained everything very clearly. He was all round great.

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Thomas
ThomasMetropolitan Adelaide, SA

Very Helpful

published

Jash was very helpful and informative and was efficient in his work. Would highly reccomend. He was able to explain the problem with our isolator and fix it very quickly.

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Home Improvement

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Jason Faulkner
Jason FaulknerMetropolitan Adelaide, SA

A/C repair

published

Booked to have our ac motor repaired.
Very friendly staff, extremely punctual. They did a fantastic job in the repair, which was same day as the quote. Would recommend to anyone

Incentivised Review No
Star Plus Group
Customer ServiceStar Plus Group
Chris
Chris Metropolitan Adelaide, SA

Light and switch replacement.

published

My wife called the office and the receptionist was very helpful.Tom arrived on time and was very good and clean with his work and the cost was a good deal.

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Garrardw
GarrardwMetropolitan Adelaide, SA

Air conditioner service

published

Serviceman Tom was on time and had good communication and explained the details on the job well. He was efficient and did not leave and rubbish behind. I can recommend Star Plus Group for any electrical work

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group

nbnbanbury@gmail.com

published

Great service , knowledgeable staff and excellent job. Tradesman was very friendly and helpful. We wanted our air-conditioned serviced and he gave us some great advice for future cleaning and upkeep.

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group

A.c. Review

published

Dale the AC tech rang before arriving and arrived on time. He was was very honest and gave me a fixed price to fix my AC, he was able to to fix it. I would highly recommend Star Plus Group

Customer Service
Timeliness
Star Plus Group
Customer ServiceStar Plus Group
Caitlin O'Dwyer
Caitlin O'DwyerMetropolitan Adelaide, SA

Electrical jobs

published

Tom did great work with all the jobs we gave him and found some additional issues as our house is built in 1995. Cleaned up as well. And very friendly

Incentivised Review No
Star Plus Group
Customer ServiceStar Plus Group
Home Improvement

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