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For Star Plus electrical services, please see Star Plus Electrical.
Dan222222Metropolitan Adelaide, SA
- 2 reviews
- Verified customer
BEWARE - GROSSLY EXCESSIVE CHARGES
BEWARE - Absolute rip off merchants. Read about my recent experience with this crowd October 2019. Two rooms in my house weren't getting air conditioning coming though to them so I rang Star Plus Group and arranged for a technician to call to fix it. They called around and fixed the problem within 2 hours which included them travelling about 40 mins to and from my home to source the parts which was 1 switch and 2 damper actuators to open the 2 zones. Total cost was $1046.17. I thought that the actuators must have been very expensive for suc...Read more
h a costly job. Wrong, when I checked online after making payment I found that they were about $110 retail each and the switch was $28.92 making a total of $248.92. That means (GST inclusive) that they charged $797.25 for 2 hours labour - not bad and the additional labour costs were disguised under the broad heading of 'Electrical Work'. The next day I ring to complain about the grossly excessive charges and I am basically told 'too bad' you accepted the quote. They wouldn't budge at all on what I consider to be deceptive pricing schedules. They need to itemise all the costs, parts and labour fully and be totally transparent in the quotations. Use this company at your own peril!!Similar opinion? Write a review on ProductReview.com.au!
Johan
- 2 reviews
- Star Plus Plumbing
- Verified customer
Bad service
Over charged, left the site filthy when I send a text to the plumber he just said "I am a plumber not a cleaner" will not recommend them at all... BAD experience...
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NOT Transparent
Give you a price but do not tell you there will be an excess charge if you pay by credit card.
Who has that amount of cash?
Never again. Too expensive on top for the service they give.
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MargaretAdelaide
- 2 reviews
- 4 likes
- Star Plus Plumbing
- Verified customer
Rip offs - no call out fee but charge $100 for the first 30 minutes - offer $55 discount, but dont d
See above - put a review on yellow pages, which they tried to block (unsuccessfully, when I provided evidence) - said the $55 discount had been deducted from the materials charge! Obviously think customers are crap.
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