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13 reviews
Paddy E.
Paddy E.VIC4 posts
 

Luxury Home on wheel – Had this Monte for 4 years now, had a couple of nimor shake down problems but other then that its fantastic. Plenty of room, lots of extras, you name it ,its got it. Thanks Melb RV. Show details

Josie
JosieWA
 

Lack of response – Tried to contact them regarding possible purchase, they actually weren’t interested in answering any of my questions. Just tried to pass me over to a local dealer. If they don’t want to take to me , then I don’t want to give them my hard earned cash

Lynne
LynneNSW14 posts
 

Disappointing – We had a Monti Carlo for some 9 years. The Izusu truck was great but the sun liner product was terrible. We had numerous problems just about everything failed or malfunctioned. But the most concerning issue was the attitude of the dealer and Sunliner who were both soooo unhelpful and really didn’t want to know us once we drove out of the showroom.… Read more

Sold and bought a Jayco what and difference, while we have had some issues, Jayco Newcastle could mot have been more helpful.

ts73
ts733 posts
 

Monte Carlo – absolute luxury ...did the lap of Oz in it .Had no no major problems just minor stuff , amazing to drive ....would recommend if you want to travel in luxury. Any repairs we just got done locally....

Carl Naessens
Carl Naessens16 posts
 

Pre sale shows post sale support – Reached out three times about purchasing top-of-range camper and no one replied. Sunliner was my only choice from start but given pre-purchase response, absolutely scared about post-purchase support. Just placed 10% (20k) deposit with competitor. Must be great to be in position to not reply to potential customers. Wish I had business like this. Not only lost customer, but detractor.

Terry
TerryQLD2 posts
 

Great Motorhome ,terrible quality control – We are very happy with our new Motorhome now ,thanks to the boys at sunshine RV,only for them this would of had a different ending .we have had just about everything electronic go wrong with our montecarlo ,and yes we are seasoned travelers for the last ten years,when you pay for the best you expect the best ,you have fantastic dealers Sunliner… Read more

,though you need to pick your game up and make sure things work properly as they should,and do some product testing,we have had all the things fixed now and really love the monte ,and a really big thank you to the boys at sunshine RV.cheers.

Johnsu
JohnsuNSW3 posts
  Verified

Sunliner and a flat tow system – I purchased the flat tow system from Jason in loganholme for $5,600 fitted Penrith RV wanted $9,800 for exactly the same system how is reasonable. Also Penrith RV couldn't care less about you with No customer support or follow up. My recommendation is don't use them for anything for repairs try RVGO in Sydney or Sunshine State in Brisbane.

Rodney
Rodney
 

Isuzu Monte truck & RV combo – Has all the comforts of home whilst on a reliable chassis that has never let me down. Had a few electrical teething issues, but Melb RV sort it all out. As a long term traveler, the monte suits me well.

DaleB
DaleB
 

Incredible Vehicle - we are living the dream – We purchased a Monte Carlo late last year. After three months of preparations and 6 months on the road (so far) I can honestly say that our Sunliner Monte Carlo is an incredibly well built motorhome. The team at Melbourne RV have been helpful and approachable. We wouldn't hestitate in recommending both Sunliner and Melbourne RV to anyone… Read more

wanting to buy a top quality Motorhome.

Reading other reviews and meeting a few "newbies" out on the road I would only add that common sense and patience are in short supply for some folks! We understood that our Motorhome is a handmade product that has been designed to travel on the less than ideal roads of Australia. Our Motorhome, even though we paid top dollar, was not perfect - we didn't expect it to be. We spent three months taking short trips, sorting out kinks, adding the extras we wanted and getting everything set up just the way we liked it. The team at Melbourne RV were great to work with. We now have the motorhome of our dreams. Six months into our "Lap of the Map" our Monte Carlo has not missed a beat.

Chasser 75
Chasser 75NSW3 posts
 

Dangerous mounting of fire Bottle – I accidentally bumped the fire bottle mounted near the door and the bottle fell off the wall, on examination I found the fire bottle was only mounted using small PK screws onto the 10mm backing, this is extremely dangerous as the bottle is heavy and in an accident could cause serious injuries, I am re mounting the bottle using 6mm by 25 mm… Read more

screws/washers (large) and dome nuts, Sunliner Motor homes is guilty of very shoddy workmanship and I am now very concerned about other items that are mounted in the unit.

Peter
Peter3 posts
 

promise the world and give nothing – In May 2014 we purchased a new Sunliner Monte Carlo custom build .Since purchase we have had numerous problems and could not recommend this unit or this company to anyone. Dealings with Sunliner direct have been frustrating and absolutely pointless , their customer relations are non existent , it appears as the consumer we are left hi and dry… Read more

while they send you around the country side in a pointless venture. When you try and complain more than once they cut you off at the reception and say they have orders not to put you through to management. our latest complaint is the foam in our seating has collapsed and it feels like you are sitting directly on the timber underneath.

They stated that it is not covered by warranty it is fair wear and tear in 12 months. They wanted us to send it back to them for repair they don't want to know what you are going to sit on and cannot give a time frame to fix it.

After many calls I told them this was not good enough so they now refuse to speak to me.

I will go to an approved upholsterer and have the proper foam installed and have the seating done professionally for $1000.00 at least I know it will be done right.

Never again Sunliner!! but I will be happy to pass on your comments to all I see as I travel around Australia .

Peter W
Peter W2 posts
  Verified

So many problems!!! – In March 2014 we purchased a new Sunliner Monte Carlo 72 from a major NSW dealer .Since purchase we have had numerous problems and could not recommend this unit or these companies to anyone. Dealings with Sunliner direct have been horrific and fruitless, their customer relations leave a lot to be desired , it appears as the consumer we are left… Read more

hi and dry.We are keen to hear from like owners whom have purchased new Monte Carlo units in the last 4 years to hear your stories, especially relating to electrical problems and the size of the generator supplied with the unit.

Jean
JeanTAS3 posts
 

Fabulous bathroom! – If you want design that is outside of the usual motorhome thinking then the MOnte Carlo is for you. It has a bathroom that you can actually stand in to dry yourself outside of the shower but still inside the closed door of the bathroom, also loads of room for the toilet and basin, quite different from ANY other motorhome we have seen in the past 8… Read more ·  1

years. The leather upholstery is beautiful, soft and hard wearing and the pantry is a 2 door floor to ceiling unit with the depth of a big can of veggies so there is no searching for bottles or tin cans. The timberwork of our Monte Carlo is a rich mahogany colour and looks gorgeous as does the kitchen. The bed is very comfortable and easy to get in and out of. We also love the dishwasher and the washing machine.....

On the downside we miss the walk thru cabin and as we are older we find it difficult to get in and out through the middle of the motorhome. Also the step into the cabin from the outside is very high, also not designed for arthritic oldies!! The control panels for the motorhome took a long time to learn how to use. They are very complicated but may be easier on a later model. (Ours is a 2005) Many more pros than cons though ! LARGE bathroom, kitchen including dishwasher, big easy to access bed, leather upholstery Complicated control panels. No walk thru access.

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