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Target Australia

Target Australia

2.7 from 855 reviews

Reviews

(202)
(127)
(86)
(98)
(342)
  • Product Quality
    2.9 (65)
  • Return Claim MadeYes (7) · No (84)


Judy

JudySydney, NSW

  • 4 reviews

Rude staff

published

They force people to use those stupid self serve cash registers, I won't use them ,and the customer care well it's crap ,the guy who rang me from target was a crap ,the way he spoke to me ,I will never set foot in a target store ever again ,specially at stocklands at wetherill park,

Product Quality
Return Claim MadeNo

No checkout staff

published

I will not shop at Target again. They no longer have check out service. Whatever happened to customer service? It seems that Target only has contempt for their customers a if the will not serve them.

Product Quality
Return Claim MadeNo

Rhonda B.

Rhonda B.Sydney Surrounds, NSW

customer service

published

No wonder Target is struggling if they employ rude customer service people like the woman at Tuggerah store a real turn off & it’s the second time. This time as I’m hard of hearing and misheard her instructions she was so rude ‘ that’s what i said’
I won’t be going back !

Product Quality
Return Claim MadeNo

Shaking head in disbelief - zero stars

published
Return Claim MadeYes

Bobbi

BobbiSydney, NSW

  • 13 reviews

Rhodes store

published

The lady at customer service at Rhodes is a real rude lady. Very arrogant when trying to return something and very smug when I asked if she had refunded all of the items. Why do they employ people that have such a bad attitude. Won’t be shopping there again.

Product Quality

Clare F.

Clare F.Greater Melbourne (Outer), VIC

not 100% happy

published

I wont be ordering from target online again! I have been Waiting almost 2 weeks for a delivery,i have had interstate orders come quicker than this :( not 100% happy target

Product Quality
Return Claim MadeNo

Upfront momma

Upfront mommaGold coast

  • 15 reviews
  • Verified customer

Click and collect slow, unreliable, sent back even though phoned store and paid for when ordering Rediculous

published
Product Quality
Return Claim MadeNo

Sydney_Customer

Sydney_CustomerAustralia

  • 11 reviews
  • Verified customer

Take payment and then dont have product !!!

published

Very strange company. Once upon a time the customer would walk out with their purchase, and make payments over time.
With Target you make the payment, and then discover they dont have the product, but might have it in a week. Theyll let you know when its in stock.
I cant imagine how McDonalds would do business if they asked for payment and then said "oh buy the way w dont actually have any burgers today, come back tomorrow"

Return Claim MadeNo

Tamara

TamaraMetropolitan Adelaide, SA

  • 5 reviews
  • Verified customer

Great school clothing

published

Always purchase from Target, fast click and collect and shipping. Recently purchased school clothing for my children, nothing to fault. Good price and good quality clothing, will definitely be purchasing more. Thanks target

Product Quality
Return Claim MadeNo

One star for one customer service person who actually cared how terrible this service is.

published

Not one of the products advertised online as being in stock was actually in stock. Target deducted the money from my credit card only to later be told no items were in stock. One took over a week to be located, missing the occasion they were bought for. The other item Target eventually cancelled. I’m still waiting for a refund. Not click and collect. Customer service told me to read the fine print (orders can take up to 10 days although longer in holiday periods etc etc etc). Target perhaps being honest and upfront would be a better store policy. Don’t advertise a product is available if it isn’t.


Poor Website

published

It works poorly when I want to find something. It is difficult to enter data on my customer details. Like my mailing name and street address details. Pretty clunky when compared to most websites.

Return Claim MadeNo

Adibabi

AdibabiWide Bay-Burnett, QLD

  • 17 reviews
  • Verified customer

Top service

published

Target have hit a bullseye with their online shopping service.
Ordered a Toaster Tuesday afternoon, it was despatched same day, and arrived country Queensland well packed Thursday afternoon. 48 hours go to whoa !
Couldn't fault the service; I'll be back.

Product Quality
Return Claim MadeNo

Louis

LouisMetropolitan Adelaide, SA

  • 5 reviews

clothes fade but bathers are good quality

published

I bought my daughter 2 dresses which were beautiful the first time she wore them. After washing them only once the colour started to fade straight away which was really disappointing. The bathers i purchased however are great Don't stretch or fade.

Product Quality
Return Claim MadeNo

annazianna

annaziannaGreater Melbourne (Outer), VIC

  • 39 reviews

Bad quality and terrible clothes

published

I bought lots of nice summer shorts several years ago and some of them are predictably wearing out, as that's what you get for cheap manufacturing. I have looked every year since for something bright and colourful like those and have been disappointed every time. Their jeans are horrible and I don't like most of the basic t shirts they sell either - the quality is obviously not there.

Product Quality
Return Claim MadeNo

Sam

SamSydney, NSW

Lack of response

published

I just wanted to enquire regarding one of their stock, this simple question was continuously avoided by cutting or muting the phone. Their enquires are replied by lazy simpletons who just avoid the questions rather than just going and checking their store stock. This is Target Narellan.

Product Quality
Return Claim MadeNo
Claire D.

Claire D.Western Australia

  • 4 reviews

Great

published

Love going to Target for everything. The quality is up there especially that you pay just a little extra than say Kmart but at least you know it will last longer.
I usually go on to buy kids clothes and toys but they do have other items also.

Product Quality
Return Claim MadeNo

Anne

Anne

  • 2 reviews

Terrible customer service- thieves

published

Purchased some items online, they took the money and never delivered the items.

I called Australia post and they confirmed with me that the items have not actually been physically handed in for postage.

When I called up customer service they said they had delivered the items!! I explained they did not as I have not received anything and Australia post has also confirmed that the items were not handed in to be delivered.

I do not recommend anyone shop online with target! Kmart and Big W on the other hand are excellent!

Return Claim MadeNo

Ange

AngeSydney

  • 2 reviews

Poor online customer service

published

Customer service is slow and poor for online orders.
Goods very slow to arrive over a month.
I ordered Christmas gifts in November they still havent arrived. Despite multiple calls and emails no answer and no goods. It takes over a week to get any response.
This is the worse online shopping experience ever.

Return Claim MadeYes

Nym357

Nym357

  • 3 reviews

Perfect!

published

Always happy with the quality of the products Ive ordered and the prices. Ive always had the best customer service even when theres been a problem target has been understanding and compensated for it

Product Quality
Return Claim MadeNo

Disgusted

published
Product Quality
Return Claim MadeNo

Page 1 of 43

Questions & Answers

Mandy

Mandyasked

Is it possible to exchange bras bought from target. I have my reciepts

2 answers
Fired Up
Fired Up

Underwear is excluded as per their website despite recEIpts.

josh
josh

for the correct answer ask the store


Donna L.

Donna L.asked

My daughter received swimwear from Target for Christmas. After wearing them only twice, the bottom and bust area are beginning to pill and the little slivers of elastic within the material are popping out (as they would on older worn out bathers). As they have been worn, and I no longer have the receipt, am I able to exchange them as they are obviously of very low quality (considering what they cost)/faulty? Thanks

2 answers
josh
josh

Ask the store

Fired Up
Fired Up

Only Target can answer


Sandy T.

Sandy T.asked

When will u be getting the bluetooth earphones back in I bought one and they r great and affordable i want to get a couple more for xmas for my kids i am not the only one who wants them alone of ppl have been asking for them too plz get back to me on this

1 answer
Fired Up
Fired Up

Which ones?


Get an answer from our members

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