Target Australia

I ordered toys as click and collect. Ordered on the 6th of Dec and picked up by 13th. I had to call the store to ask if its available cause I didnt get any email or sms. Thinking its was just a one off mistake, I ordered one again since Im already going to pick up. When I picked up my two orders, there were two missing toys( one from each order) and had to call the store again to inform them about it. Currently waiting for half an hour now just to chase the missing toys. What a bad experience. Never again. I wish I would have check the site before ordering one.

The prices are reasonable, the staff is nice. I ordered a microwave oven that has a reasonable price and guaranteed quality, I reckon. Delivery was prompt and updated by email and SMS during the delivery day. The process of purchasing was simple.

Ordered the a Lego toy based on the expected 7 days pick up time frame.
Then waited for 2 weeks without any notification. Call the customer service twice. Was waiting on the line for more than 40+ mins. No one answered call. Try online chat, waited for the online queue for 30+mins then finally my turn and the online chat was cancelled. Absolutely hopeless and disgraceful.

Absolute joke,
59 mins on hold then cut off!
Products took 7 days longer to collect than stated!
No refund unless you go into store!!!!
Is this legal?
Target you are a joke and have lost a customer!

It said I can collect the order same day. It happily take my order, charge to my credit card straight away. Then, it told me my order is under Review.

Placed an order online for XMas present for my son. It was listed in stock and available for local store pickup. It was due for collection today and guess what, the order was cancelled and I found out too late. One week wasted for nothing and now I am scrambling last minute to find that present elsewhere. What a joke!

I ordered a cutting board that showed that it was available in stock on the 25th of November. I went to pick it up at the store and they said that the order was not processed. I walked through the store and saw the item on the shelve and decided to wait until the item could be retrieved from stock. I went again to pick up the item at TARGET this time they said the item was processed but awaiting delivery. Item was again on the shelf in the store. I was told that if I waited around for 30 minutes I could contact their online store. I left the store stating I would dispute the order.

My click and collect was due to be picked up on the 2nd of December. When I called customer service on the 9th, they said theyre waiting for a parcel from another store which was due to arrive that day and that Id get the email on the 10th to pick it up. It is now the 10th of December at 8pm and still no email.

Terrible service will never order online again. Security tags still on clothes!! Very stupid people obviously pack the orders. Items always missing. Slow service. Dont bother ordering online with them

Returns and Afterpay take way too long through target. You will be left without your purchases and the keep taking payments for weeks till they sort out the return. Clearly understaffed!!

Ended up waiting in line for 30 minutes just for the rep to cancel the chat before we even talk. Weird that they are not interested in questions before the sale.

I purchased high waisted bikini bottoms with a top also and found them to be quite of high quality. I purchased in store and the staff at coomera westfield are fantastic.

Never again would I shop with this lot. Got part of an order from click and collect been waiting over a month for the other part, no contact from them,I been in twice and they say in the pipes.
Get out of the business if you cant handle it and you whinge and shut down stores when people wont shop there.....wonder why.. Now I got to buy another Christmas present more money.

I ordered some clothes through click and collect, a week later still not ready. I went to the store to cancel the order, but they cannot do anything for click and collect orders, I had to call a number which had a wait time of 30 mins.

Recently used Target online for the first time and have to say I was happy with the experience. I placed 2x large orders of various gifts for Christmas. The company offers free deliver if you sped $X dollars (when I ordered it was $85) which is really great considering Big W and K-Mart still charge for delivery no matter how much you spend. My packages arrived promptly and all delicate items I ordered (for example, glass items) were wrapped generously in bubble wrap so nothing arrived damaged. The products appear to be reasonable quality for the $ amount.