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The Australian Wine

The Australian Wine

4.4 from 609 reviews

Reviews

(345)
(194)
(39)
(11)
(20)
  • Product Quality
    4.6 (302)
  • Return Claim MadeYes (6) · No (324)
  • Customer Service
    4.5 (199)
  • Shipping
    4.4 (222)
  • Verified customer

Very good product knowledge and courteous a friendly service

published

Amanda gives me honest and valuable advice. She now has a good idea what we like but is still able to make the occasional recommendation based on that knowledge. being able to talk to an experienced person who truly has an interest in not only the wines but on my satisfaction as well. From memory i think we have only returned on purchase and that could as easily have been my choice as hers. Not a bad average! Would (and have) recommend Australian Wine (and Amanda) to anyone interested in sound advice based on excellent product choices.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Eva

EvaSouth Australia

  • 3 reviews
  • Verified customer

Good wine, excellent service, very affordable.

published

Re mixed reds
Some wines are better than others.
Most are good wines, a few are really excellent! we will keep a couple of bottles to age.
We like to order these mixed cases because we get to drink reds we would not normally be exposed to. So, it's fun!

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Irene Parry

Irene ParrySouth East Queensland, QLD

  • Verified customer

Every bottle is good

published

Like getting it delivered and the choice we have had from Australian wine we have been getting wine for sometime now and are very satisfied with the quality of the wine

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

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  • Verified customer

A fair go

published

Service and delivery is good. I think that delivery costs are excessive, particularly if you buy more than one carton. Product is reasonably competitive with Dan Murphy being my benchmark (excluding delivery costs).

Shipping
Return Claim MadeNo

Review collected in partnership with The Australian Wine

  • Verified customer

Why I like wine from the Oz

published

I don't know much about wine and have a limited income so don't like wandering around bottle shops as I either don't know the wine, don't like it or its price. I have never been disappointed with wines from the Oz delivered to my door at reasonable prices.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

  • Verified customer

A reasonable range of wines from top wine producing areas

published

The Australian Wine co allows me to speak directly with the same salesman who takes the time to understand and supply the wines I enjoy in a timely manner in the price range I can afford.
Reasonable quality wines at reasonable prices with consistent timely delivery

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Pierre H

Pierre H

  • 2 reviews
  • Verified customer

Too many emails !

published

Wine quality from recognised producers at a fair price. The ever increasing No of emails (often daily) have become annoying and am seriously considering transferring to other online retailers. A monthly catalogue of offerings in keeping with the original sales process would be far more reasonable. I am aware of the company and am quite capable of reviewing their wines if and when I wish to make a purchase.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Robert Smith

Robert SmithSouth East Queensland, QLD

  • Verified customer

Good quality and Price.

published

The Wines I have received so far have been good quality and easy drinking, the Pricing suits my Budget and always there are Discounted Wines to choose from.
I had some early Delivery Issues but that has been Sorted now.
Cheers.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Sara L.

Sara L.Sydney Surrounds, NSW

  • Verified customer

Every bottle has been excellent

published

We have enjoyed the variety and haven’t had a bad bottle yet. Definitely great value for the money. Makes filling our wine cabinet so easy - especially handy while we’re staying home!

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

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Susy

SusySouth East Queensland, QLD

  • Verified customer

Gorgeous yummy wines

published

Have loved the great range of countries, variety , blends, put into my cases each time with super delivery speed. And love that there in no hidden fees/ memberships drawn from your account unexpectedly. Great offers that you can afford very happy.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

  • Verified customer

Good wine and customer service

published

The wines are good, website is easy to use and they have some great specials. If you have any questions customer service is quick to respond and help you out.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

  • Verified customer

Good Choices of wine usually

published

Most of the labels are unknown but the quality is usually pretty good. middling quality but then the price point is quite low. So no complaints. I have a regular delivery and it is easy to cancel a delivery if needed. The choice of Champagne type of wines is poor and the quality also. Reds choices are very good.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Philip C

Philip CSouth-Eastern Region, NSW

  • 2 reviews
  • Verified customer

Best wine at best price

published

Website is easy to navigate, contact by phone is easy and most helpful. Willing to consider alternatives and wine is delivered promptly. Good option to be able to pay an annual no shipping fee.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

  • Verified customer

The red wine

published

The wines chosen by us are very enjoyable And suites us Australian wines seem to be able to accomodate what we want and that is the reason we chose them.

Review collected in partnership with The Australian Wine

terry meynell

terry meynell

  • 2 reviews
  • Verified customer

Great wines from australia wine club

published

Have never been disappointed with the range of wines sent - always delivered to the front door and always in a minimum of time - have tried other wine clubs before and am totally satisfied with this one.Very good value for money.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

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Tony Barker

Tony BarkerSouth East Queensland, QLD

  • Verified customer

Great service Great wine.

published

I've been with the Australian Wine Club now for years. I have always found the wine to be really good; the people I deal with to listen and to always be responsive and for the information I receive, whether it be about the wine or the delivery details to be spot-on.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Michael Lane

Michael LaneSydney, NSW

  • Verified customer

Excellent service

published

The Australian Wine system suits me fine as there is a wide range of products offered at reasonable prices. Delivery is good. Their policy of allowing a return of unsatisfactory product is effective. I had a bad one and they took back the rest of the dozen (11 by then) and refunded me without a quibble.

Customer Service
Product Quality
Shipping

Review collected in partnership with The Australian Wine

Andrew Hutchings Broso

Andrew Hutchings BrosoGreater Melbourne (Metropolitan), VIC

  • Verified customer

Good Service

published

Simplifies purchase at good discounts with prompt delivery. The mix of wines generates some interesting tastings and introduces brands and grape varieties we wouldn’t normally try.
This does lead to one criticism, the inability to subsequently order more of the wines we like.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

  • Verified customer

Complex sparkling white

published

My Australian sparkling white case was delivered with the two types recommended. I'm pleased because they're a little different from the mainly Taswegian ones I normally purchase (and have done again since). Both are Complex, and one is a little brooding...

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

  • Verified customer

It’s a great mix of wines

published

It’s a great mix of different wines from different places after ordering from this site I use to love drinking wine but now I appreciate wine and with the catalogue with what food goes with what wine perfect

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Page 1 of 31

Questions & Answers

Corey K

Corey Kasked

Is there a contract that you enter to join the club?

No answers
Keith Anderson

Keith Andersonasked

I want usual details of wine in your offer---4604002 Your voucher says 'full details on line'. I can't find any of the details wine drinkers always should have available. You say these wines are good, so please tell me the vintage year,the alcohol level
and cellaring years expected by the maker. Descriptions such as 'rattingly good ',velvety', ' inky smooth', 'fiesty', are gimicky
and not very helpful. Looking forward to hearing from you, Keith Anderson

2 answers
Keith Anderson
Keith Anderson

It seems that my request for what has always been regarded as basic information when ordering wine, is infomation you can't be bothered providing. So be it.

The Australian Wine
Alex D.The Australian Wine

Hi Keith,

Thank you for your question and we are very sorry you've not received a response from our team. I have provided your feedback about the recommended drink by date and alcohol levels to our marketing team to place in the offers which makes it easier for customers to make a decision on what they would like to order.

We do offer that information on our main website by searching the wines. If you would like some more assistance, please don't hesitate to give our customer service team a call on 1300 734 924 or send us through an email and we'll be more than happy to help.

Warm regards,
The Australian Wine

rosemary mcardle

rosemary mcardleasked

how can i order the top 12 red wine offer in today's sunday australian? can'r find it in your on line site.
thank you.

2 answers
The Australian Wine
Alex D.The Australian Wine

Hello Rosemary,
Thanks for your question, some offers are only redeemable over the phone, however without the voucher number I'm unable to double check this for you. Please could you provide the voucher number so I can have a look?
Cheers, The Australian Wine.

globalspark
globalspark

I have tried many times without success need to call.No idea why you cannot order on line

Get an answer from our members and The Australian Wine representatives

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