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The Australian Wine

The Australian Wine

4.4 from 569 reviews

Reviews

(325)
(177)
(37)
(11)
(19)
  • Product Quality
    4.6 (266)
  • Return Claim MadeYes (6) · No (286)
  • Customer Service
    4.5 (161)
  • Shipping
    4.4 (196)


Rob Wootton

Rob WoottonGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent variety of wines but there is often one that's disappointing in a mixed case

published

I recently bought the international reds case. I usually love a malbec but the one delivered was not up to scratch. Otherwise I really can't fault the selections including pinos gris mixed case for the wife..

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine


kevin

kevinMetropolitan Adelaide, SA

  • Verified customer

some of the best wines i have tasted

published

rich and rewarding soft on the palet and great tasting at a great price the ranges are excellant many to choose from wold reccomend them to my many friends and family

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Tezza.

Tezza.Greater Melbourne (Outer), VIC

  • 4 reviews
  • Verified customer

I always look forward to receiving my wine, to see what surprises abound.

published

All the wine is easy drinking as befits the advertising. It is always exciting to find new tastes, from around Australia. I always enjoy drinking the wine when timing is right, or great company is around.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine

Richard Smith

Richard SmithSouth East Queensland, QLD

  • Verified customer

Some good to very good. Much only ok.

published

Last order was refused? because I wouldn
t agree to regular deliveries which apparently I could refuse to accept anyway. Made no sense to me or the operator, so you lost a sale ????

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine


Ron_Gascoigne

Ron_GascoigneGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Best Wine Service

published

Great range of wines to select from for all types of wine.
Pricing is very competitive and better than most online services.
Delivery is very reliable and timely.
Would recommend to all people.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine


Jan Blyton

Jan BlytonHobart, TAS

  • Verified customer

Love your reds then look here.

published

I’ve always been pleased with my interactions with The Australian Wine company. I must admit I do lookout for the specials as and when they become available. Free postage is often a clincher too.

Customer Service
Product Quality

Review collected in partnership with The Australian Wine


  • Verified customer

Returning some wine

published

I was a little disappointed in my last order. I will be returning at least 4 of the 12. Still to try some of them. I’m hoping the rest are good.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine


  • Verified customer

Amazing wines with a real guarantee

published

We have thoroughly enjoyed almost all our wines from 'The Australian Wine'. Smooth, rich and delicious wines we are happy to take anywhere. There was one bottle that was smooth but not to our liking. We were offered either a replacement at similar price or our money back. Due to the service received, I have ordered another dozen bottles!!! We highly recommend 'The Australian Wine'.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine

Rick

RickGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Good quality wine at a competitive price.

published

Reasonable prices and a satisfying variety of quality offerings. I really like the international options, including wines from Portugal, Scicily, Spain, Argentina and Chile, to mention a few of my favourites.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine

kayaker

kayakerQld, 4659

  • 5 reviews
  • Verified customer

Great Value/Fast delivery

published

Good value with extra 3 bottles included in package wines,with super fast delivery.Obtained offer out of W/end Australian.Don't see any reason at this stage to have to return any of the various reds.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine


Patricia Hall

Patricia HallHobart, TAS

  • Verified customer

Easy drinking on a budget

published

Most wines are very drinkable with the occasional roughie. I just buy reds so in the future I may try the whites to see how they compare with the locally grown product.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine


Leanne Christie

Leanne ChristieCentral Highlands and Goldfields, VIC

  • Verified customer

Great wine at a great price

published

We have been purchasing wine from The Australian Wine club for over a year. Delivery is always swift and the quality of the wine is outstanding. We purchase both red and white wine are have been happy with every bottle.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine


Roy Crombie

Roy CrombieGreater Melbourne (Outer), VIC

  • Verified customer

Excellent Quality at a Great Price

published

The quality of the wines I've received so far has been excellent and good value for money. Delivery has been very prompt and wines received in perfect condition every time.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine


Lesley Voth

Lesley VothSouth East Queensland, QLD

  • Verified customer

Good wines

published

I have found all wines received have been very pleasant. they arrive in good condition and quick delivery. I have recommended this company to many of my friends. Most agree with me that it is good quality.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine

Alan

AlanSouth-Eastern Region, NSW

  • 3 reviews
  • Verified customer

Wine made easy

published

I have no idea how The Australian wine club puts together their offerings, but I’m consistently delighted by the wine that gets delivered. Their reds in particular are excellent. I really struggle to find some of these wines in the general market. I believe the prices are genuine value for money.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with The Australian Wine

  • Verified customer

Great wine, reasonably priced, and quickly delivered.

published

The vast majority of wine send to me by the Australian Wine Club is excellent. I have never had to return any or complain. Even the occasional mediocre wine is still pleasant enough to enjoy, but most of the wine sent is outstanding. Lavish Shiraz, excellent blends, and first class whites. These blokes work hard to keep the customer satisfied, which is a lot more than I can say about their competitors. If they keep this up, they will remain first in their class.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine


Patrick

PatrickGreater Melbourne (Metropolitan), VIC

  • 10 reviews
  • Verified customer

Best of the wine companies at the moment. Really enjoying most of their wines.

published

I have found some great wines from Australia, and Portugal (yep The Australian Wine company has some overseas wines). Good value, easy to deal with, refunds on duds, well, swap for something else to try.
Well worth the effort of reading the descriptions and don't be shy to get mixed cases and ask for discounts.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with The Australian Wine


Greg Roos

Greg RoosPerth, WA

  • Verified customer

My one-stop shop

published

For a few years now, I have obtained an efficient supply of quality wines delivered to my door. Not only is pricing very good, but the range that I have been able to access is far better than any local shopping can provide.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine

Review collected in partnership with The Australian Wine


DavidK

DavidKGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Don't understand this section, seems irrelevant to the review.

published

Delivery is quick. The wines represents good value. The whole process is easy and simple. What's not to like? I don't need 30 words to express what I've just said.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine

Hi David,
Thank you for your great review! I am very glad to hear that you are happy with our company in all aspects, from service to quality to delivery. We hope to hear from you again soon.
Kind regards,
The Australian Wine

Review collected in partnership with The Australian Wine


Jeff Collings

Jeff CollingsCentral Highlands and Goldfields, VIC

  • Verified customer

Wine Review

published

I would like to see some wines under $10.00, also as in other wine clubs delivery is free and I don't really need a phone call if you are emailing me.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine

Review collected in partnership with The Australian Wine


Page 1 of 29

Questions & Answers

Keith Anderson

Keith Andersonasked

I want usual details of wine in your offer---4604002 Your voucher says 'full details on line'. I can't find any of the details wine drinkers always should have available. You say these wines are good, so please tell me the vintage year,the alcohol level
and cellaring years expected by the maker. Descriptions such as 'rattingly good ',velvety', ' inky smooth', 'fiesty', are gimicky
and not very helpful. Looking forward to hearing from you, Keith Anderson

2 answers
Keith Anderson
Keith Anderson

It seems that my request for what has always been regarded as basic information when ordering wine, is infomation you can't be bothered providing. So be it.

The Australian Wine
Alex D.The Australian Wine

Hi Keith,

Thank you for your question and we are very sorry you've not received a response from our team. I have provided your feedback about the recommended drink by date and alcohol levels to our marketing team to place in the offers which makes it easier for customers to make a decision on what they would like to order.

We do offer that information on our main website by searching the wines. If you would like some more assistance, please don't hesitate to give our customer service team a call on 1300 734 924 or send us through an email and we'll be more than happy to help.

Warm regards,
The Australian Wine


rosemary mcardle

rosemary mcardleasked

how can i order the top 12 red wine offer in today's sunday australian? can'r find it in your on line site.
thank you.

2 answers
The Australian Wine
Alex D.The Australian Wine

Hello Rosemary,
Thanks for your question, some offers are only redeemable over the phone, however without the voucher number I'm unable to double check this for you. Please could you provide the voucher number so I can have a look?
Cheers, The Australian Wine.

globalspark
globalspark

I have tried many times without success need to call.No idea why you cannot order on line


Rig

Rigasked

I have often bought from these people and have never had a problem. I would like to know who actually owns the business?

1 answer
The Australian Wine
Alex D.The Australian Wine

Hello Rig,
Thank you for your message. We're so happy to hear you've never had an issue with your orders. We are owned and partnered with Laithwaites Wine People, and run the wine services for both the Australian Wine and Laithwaites.
Kind Regards,
The Australian Wine


Get an answer from our members and The Australian Wine representatives

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