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Check the deal carefully.
Dont just look at the SAVE $ And free delivery look at the total deal. What you actually get is 14 bottles of unknown retail value wine including freight for $139.99, or Average price per bottle of $9.99 plus 2 stem glasses ,of unknown value. There will be some good wine and some not so good, but for $9.99 per bottle delivered its not a bad deal. The final conclusion will be in how many good and how many not so good wines you get. I can only give you an opinion when all wine is consumed.
Timely service of wonderful Australian wines. Appreciate offers and notifications of promotions. Like the fact that if we don’t like it then we don’t have to pay for it. Have never used that option
Great product & Service
Great Australian products received, wonderful communication on out of stock products, will buy more in the future. Quick delivery so happy client here.
I want to buy wine when I want it!!!
I rang today to buy some wine which included a special offer of 2 stemless glasses, 2 extra bottles and $100 off. I was told that I would be enrolled in the club and would receive another box of wine every 12 weeks and would automatically be charged to my credit card. I have bought wine from this company many times and will never buy again based on your dishonesty. I buy wine when I want to, NOT when you want me to!! Will buy from elsewhere from now on. Very disappointed and disgusted in your companies behavior!
Good variety of wines at affordable prices
To get a variety of wine to evaluate and then choose the best to order. Find emerging winemakers and varietals.
Better than all the rest
The Australian Wine has been fo a while my preferred site to purchase wine. It offers high quality product and the price is almost always right.
great range, easy to pick some favourites
wines can be selected by varietal, region, taste, to meet my needs, with special offers to tempt me & my budget
Value and service
The quality and range of wines offered are always very satisfactory, a nd the service offered by your consultant of assistance.
Good wines- good service
I have found the range of wines sufficient to provide variety of taste and texture without jeopardising consistency of quality.
Service has been courteous, professional, helpful and reliable.
Good wine at a great price.
Good quality wine is provided at a very reasonable price. With a personal wine consultant ordering wine is very easy and delivery is always within the quoted time frame. The range of wines is also very wide and can be mixed in the 15 bottle case.
Good, if overly persistent
The deals are generally good. However some deals are pushing very average wine as better than it is. Also they over promote.
I received 4 varieties of Chardonnay . One was amazing, one was extremely good, one was good and one was ok. It was still good value as the best one was probably worth about $70 per bottle.
All the wines were very nice and a great price
Delivery was within a week and i live in country Victoria
Great Aust Wine.
Always look forward to deals which are made available at a sensible price and are unable to resist buying such great wines.
Delivery has gone missing
Order arrived in Seymour about a week ago and seems to have disappeared there. Tracking indicated a 23/24 June delivery date.
Questions & Answers
Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".
Im an terribly sorry that you haven't yet received your wines.
I agree that this is unacceptable.
I have sent you a message to assist you further with your inquiry.
The Australian Wine
Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.
I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.
Hello Amanda and Felp.
Thank you for your review.
Im sorry that you both haven't yet received your wines.
I will send you both a message separately to resolve this for you.
The Australian Wine
Is there a contract that you enter to join the club?
See their website for basics
Get an answer from our members and The Australian Wine representatives
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