The Keg Republic
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Extremely disappointed with both the product quality and the lack of customer service. I purchased a keg towards the end of July, and unfortunately, after only a month of use, it stopped working. Since then, I have made multiple attempts to contact the company to arrange a resolution, but have had little to no assistance. For a product that… Read more
should last considerably longer than a month, this is extremely disappointing. What makes the situation even more frustrating is the lack of communication and willingness to resolve the issue.
I would have expected much better customer service and after-sales support.
The kegs are priced the lowest in the market. And the fridges are considerably the best pricing online as well. They are a small company that is keeping the costs the most efficient for customers and we take our regular keg supplies from here. Best pricing and best value on the internet. They had also mentioned that since I live in a regional… Read more
postcode, the big fridge can have an extra week to deliver when I ordered the first time.
Thanks team for taking care of us surely will keep on buying from them going ahead. Photo of my triple door when it had arrived
Absolutely hopeless customer service. Over 3 weeks on and no sign of the actual kegorator. 2/3 boxes turned up but not the actual fridge. Emails sent with no reply and calls just ring out. Highly advise to stay away from this lot and go directly through Kegland, who this lot use for product supply.
Really happy with The Keg Republic! Great prices on kegs, probably some of the cheapest I’ve found, and the product has been excellent. Bought a three door kegerator for our backyard along with a few kegs and couldn’t be happier with how it’s turned out. Absolutely love the setup! The big fridge delivery is on a truck and is a huge fridge and… Read more
understandable with timelines on it, that’s pretty normal with larger items as I would expect, so just allow a bit of extra time unlike amazon prime next day delivery as the stuff is only carried by some couriers with inflammable gas allowance
Overall, really happy with everything. Great little Aussie business and would definitely recommend! They try their best as much as possible. Thanks team
Hreat addition to our entertainment area. My hubby loves it. Dev went out of his way to help on price and with the delivery.
Excellent service. Product arrived fast and was the best price around. Highly recommend.
The customer service was very poorly. I ordered my kegerator with plenty of time to spare so I could have it for an event. 10 days after ordering I still hadn't received a tracking number or any details so I started to contact them. I was told numerous times that the kegerator had been posted when it hadn't. It was then another 5 days later before… Read more
it was posted after contacting them multiple times every day. Once the item was posted it only took 4 days to arrive but the whole experience was terrible and I would never order from them again.
Hi Kayla Sorry to hear that there was delay in… Read more
I bought this as a gift for my husband, and it has honestly been the best present I’ve ever given him. We love entertaining, and this kegerator has become the centrepiece of every get together. It looks amazing and everyone likes it. The Keg Republic made the whole process easy from start to finish. They also had the cheapest kegerator and keg… Read more
prices we could find anywhere in Australia. We couldn’t be happier. Highly recommend! Thanks Team. Will definitely keep on purchasing our kegs from them.
Regards Jolene & Keneth
Awesome kit! Great customer support, video was simple to set up
Thanks again Dev an The Keg Republic , again another fine keg at the best price as I’ve shopped around an waisted some time to my education an now experience The Keg Republic cheapest by far you won’t find Kegs an Delivery any cheaper very happy with the product an company. Thanks … The Keg Republic Republic……
I had a great experience with The Keg Republic. The team was friendly, helpful and genuinely cared about making sure everything was sorted from start to finish. They offer great prices, a wide range of kegs and equipment, and you can tell they are working hard to provide a reliable service for customers. Any questions I had were answered quickly… Read more
and the team kept me updated throughout the process.
It’s great to see a business focused on making kegs more accessible and affordable. I’ll definitely be using The Keg Republic again and would recommend them to anyone looking for kegs or a home bar setup.
⭐☆☆☆☆ I would not recommend buying from this company. I purchased this kegerator as a birthday gift, and the entire experience has been incredibly disappointing. It’s now been almost four weeks since I placed my order, and I’m still waiting for the CO₂ gas bottle to arrive, meaning the kegerator still can’t be used. The kegerator itself arrived… Read more
with a noticeable dent, despite being brand new. I contacted the company immediately and sent photos, but the damage has never been acknowledged. They have now stopped responding to my emails altogether.
To make matters worse, I originally purchased a keg of beer with the kegerator. After placing the order, I was emailed and told they would not deliver the keg to my address unless I paid an additional delivery fee, even though they were happy to deliver the kegerator to the exact same address. This was never disclosed on the website or during checkout and feels very misleading.
The kegerator also arrived without any instructions or paperwork, making assembly more difficult than it needed to be.
Overall, the lack of communication, damaged product, undisclosed delivery costs, and incomplete order have completely overshadowed what should have been an exciting birthday gift. Nearly four weeks later, I still don’t have everything I paid for, and customer service has stopped replying.
Based on my experience, I would not recommend this company.
Hi Chloe, Thank you for your review.… Read more (+1 reply)
Excellent communication and service from Dev. He was more than happy to remove regulator and gas bottle holder from base model and reduce the price as I already had these items from a previous kegerator. Not too many places would agree to do that these days. Jason H.
Bought a bundle deal that includes kegerator and keg ready to pour and it’s the cheapest online. They are good service !! Thanks Dev!! Best of luck!
Very fast delivery, great support team for any questions that I had in the setup process. Made it nice and easy and now enjoying a cold beer out on my deck by the pool. Love it! Wish I had bought one sooner.
Ordered a kegerator and and a keg of great northern . Dev was very helpful and I received everything on time and as discussed for a good price . Highly recommend these guys and will be giving them further business in the future
The company has the best keg pricing on the entire internet and work relentlessly to make sure the customer is happy. The ownership changed this year and they are really making a difference. My event was a success with them. Got 2 pallets of kegs from them and they were really helpful with everything.
The company is super efficient with their communication. I ordered kegerator bundle with 2 beers for my wife’s 63rd birthday and can’t be more happier. The owner sent us a separate email to wish too. Would recommend to everyone
The management has changed recently and bought by new owners in 2026, they answered all my doubts and have the best pricing online. Best is they also send you a video to setup the kegerator and attach the beer keg. Would recommend. That’s my kegerator on my truck. :)
Stay clear as they will not answer phone or emails. Terrible customer service. Would never buy from them ever again. Quick to take your money then complete silence . Stay Away !!!!
Would give zero stars if I could. Placed an order three weeks ago, no one answers the phone and no response from email.
Ordered 2 weeks before Christmas and delivered with a day to spare. Grand 2 door looks amazing thanks team.
Been over 2 weeks still no keg bloody terrible service
If only I could rate 0 stars. 5 weeks and no keg. Customer "service" was limited to replies and no action, just blaming the courier. I'm glad I only spent hundreds, I wouldn't risk spending money with this mob unless you are prepared to lose it.
Zero wasn't an option. Spend nearly $500 on a keg to be delivered, which comes from within my own state, takes 14 days, has no tracking details, requires a pickup from an alternate location, and it's out of date. Picked up 17 Oct 25 and best before 16 Oct 25. Stay away from there people, clearly they are getting friends to write reviews for them.
Hi Kegerators are large, bulky items that… Read more