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The Wine Group

The Wine Group

 Verified
The Wine Group
1.1

414 reviews

Positive vs Negative
0%100%
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Customer Service
1.0
414 reviews
1 Greg  · The worst traits of humanity; malicious, greedy, deceptive, lacking in empathy and trust. Do not engage with these people!
1 Stephen  · Bought once. Never, ever again because of the constant phone calls. Awful pushy people. DONT DO IT!
1 Darren  · bunch of A'hole ambulance chasers who spam your phone continuously they need to be rated in minus stars some how
1 Ray B  · If you buy from this company you will get phone calls every week forever, they will not take me off the calling list despite numerous requests.
1 Mark  · Constant calls despite asking them to stop and delete me from their database. The also call from different mobile numbers so you cant block
1 Mona S.  · Pestering you relentlessly and then being passive aggressive and talking about your family. Seriously « John » ????
Dee SW
Dee SW
 

If I could have zero stars I would! I have been harassed by calls from this company for 3 years!! I have asked numerous times to have my number removed from their database-no success. I block the number every time they call apart from the 10 times I’ve answered & said very clearly we don’t drink wine so please remove my number & stop calling me.… Read more

In the past six months I have had at least a dozen calls from them. When I do speak to someone they are always without exception loud, aggressive & talk over me. I wish I had NEVER bought the case of wine I did 4 years ago. I’m going to report the company for its persistent harassing unwanted & unsolicited calls!

Tony A.
Tony A.SA10 posts
 

They call every day without fail. I instantly block numbers starting with 0468, but now that I have confirmation that they're the same scum that were at Oak Ridge Estate, I'll be vigorously pursuing a cease and desist.

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Amanda
AmandaQLD
 

Constant harrassment despite asking them not to call me at least 5 times. These people have serious karma coming to them. I hope their entire management team is locked in a jail cell with death metal music playing at full volume 24/7. ACMA complaint lodged.

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Reviews with attachments

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Aish
AishVIC9 posts
 

Absolutely annoying – This is my second review in less than 6months due to constant calls from your nuissance of a company. I have 8 numbers that you have used to call me. I have even been told my number was removed then why more calls? Looks like you guys need more fines to understand your lesson. We do not drink and wonder where you get our numbers from.

The Wine Group
The Wine Group    

Hi Aish, Thank you for your time in providing a… Read more

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Suz
SuzSouth Australia7 posts
 

These pests will not stop calling!!! – "[Name Removed]" from the wine group will not stop calling from multiple numbers....I block one and they call from another. Please lodge a complaint with the ACMA and register your number on the do not call list. If you have told these people you're not interested, they are not allowed to keep pushing their product, it's a breach. FYI, this… Read more

company got fines of over 200k in 2022 for breaching the rules and harassing people. 0737096657 0420101366 Above are the 2 of 3 numbers I've had from them so far.

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Candi
Candi
 

What the actual f*** – Blocking their call won’t stop them; they create new numbers ??? It’s the alcohol terminator. Whoever wants to sell wine that badly to people trying to avoid is psychopath predator. Feel sorry for any AA people victim to this sales harassment

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Charlie L.
Charlie L.NSW
 

Oak Road Estate / Wine Group Ongoing Spam Telemarketing Calls – Despite the recent fine issued against this company by ACMA, and another two attempts to have my number removed from their list, I continue to receive calls from this company. I've made a short video describing the situation and possible avenues to take if other people are still finding themselves pursued by their sales people.

Latest follow-ups

Rob
RobTAS4 posts
 

I bought some wine once years ago from this company and now their constant phone calls are harassment. I say I don't want to talk to them and they… Read more

talk over me, I ask for them to remove me from their database and they still call. Never get involved with them or you will regret it!

 Follow-up  · The calls just keep coming. Electronic James Or John keep ringing every few days. These are the worst Pests.

 Follow-up  · Still going - no matter what I do, they keep calling when I have asked them to stop. Today "Marty from the wine club" rang again. I can't believe these pests still haven't learnt their lesson, and I suppose there is the weakness in the ACCCs enforcement wet lettuce leaf!

Stop calling
Stop callingVIC
 

Harassing phone calls from this company are relentless, I have been receiving calls on a daily basis for weeks!!!! I have begged "[Name Removed]" to stop calling me but he just keeps calling on a slightly different number so he cannot be blocked!!!! He is rude and refuses to listen when I ask to be removed from his listing Stop calling!!!

 Follow-up  · THEY ARE STILL CALLING!!!!!!!!!!!!!!!!!!!!! I have tried EVERYTHING to block the numbers, I have NEVER bought from them AND I dont know how they GOT MY NUMBER!!!!!!!!!!!!!!

Kay
KayNSW2 posts
 

I'm sick of being harrased by these people,I keep telling them take my number off you list, MAKES NO DIFFERENCE, I EVEN SWEAR AT THEM, IM ON DO NOT CALL REGISTER , they still get through

 Follow-up  · They still keep calling, no matter how many times I yell at them telling them to stop annoying me take me off your list. Nothing is stopping them, I've blocked number, they just walk on another number,DRIVING ME CRAZY

Recent reviews

Dean
DeanNSW
 

James From The Wine Group – This guy is really something. He has more persistence and motivation than anyone in my sales team (inclusive of me)! He has called 3 days in a row on top of previous weeks where I said "no".....again and again and again. The only problem is that I don't want to buy wine. I'd love to see his stats and success rate. I wonder if he'd change careers into another sales job that isn't classified as harassment....???

Peter B.
Peter B.NSW12 posts
 

Only solution I have found is to use a call blocker such as Simple Call Blocker on your phone and define a range of numbers to block based on the numbers you get called on. You may have to increase the range in steps until you block the full range of numbers they have access to. Then the calls will go straight to voicemail where mostly no message will be left

Pamela
Pamela2 posts
 

DO NOT BUY ANYTHING from this DODGY lot. I made that mistake once and they since won't leave me alone. The amount of spam calls I've received from them from mutiple numbers is relentless. I wish I had a dollar for every time I've told them I'm not interested and to remove my name off their register - I'd be a millionaire. They are relentless… Read more

pests. I'm on the DO NOT CALL register but notwithstanding they are beyond disgusting. If I could give them a zero star I would

Stephen C.
Stephen C.2 posts
 

absolutely horrible. Someone needs to stop this. I'm in AA because of too much wine drinking, and I have received 4 calls in the past 2 weeks, for the final time after I told him this and that I was about to lose access to my kids, the guy said "you can just sneak one in" "It's good to take a break from time to time". Unconscionable. Do not, repeat DO NOT even entertain it. The worst I've ever seen. Inhumane

sophie10
sophie105 posts
 

Inspite of consistently telling them the wine seemed off and I had had to dispose the rest of it last year they call several times a day inspite of being asked to stop calling. I tried to be polite and then resorted to being rude but that made no difference.They are shameless and beyond pathetic. They stopped for a while- then returned with a vengeance. I have blocked , reported them as spam and deleted them but it has made no difference.

Paul S.
Paul S.
 

Absolute loser scammers. Do not ever buy anything from these people. Bought from them once now they call me multiple times a day, every single day despite being asked not to, being on a no call list, pleading with them to stop. It’s unrelenting & deliberate harassment.

 Follow-up  · If you want to be bombarded with phone calls from ever changing numbers morning, noon and night, even after asking them to stop and going on the Do Not Call Register, buy wine from them.

Ianb1951
Ianb1951NSW5 posts
 

How is it possible to give them a minus five review? I always hang up immediately when I hear that annoying voice, "I'm John (or James) from the Wine Club". I used to have a bit of fun with the AI that is John and James. Spinning them along hoping that it's recorded. Sometimes there would be pauses while the AI was searching its memory banks… Read more

looking for a comeback. But now it's boring and so I just hang up. Brickbats to The Wine Club . . . whatever and wherever it is.

andrewpkeogh
andrewpkeoghACT
 

How can this company still be in Business? Ive reviewd previously about pest call non stop. They replied saying they would stop. I even went to their website to specify to remove any numbers or daya as I am not ever going to buy from them ever again. Ive told them every time to stop calling, remove my number basically screw off as its been years… Read more

and they still persist. The directors of this company need to be banned and prosecuted. How on earth can you run a business when you just p*ss people off who we're once a customer.

Christine B.
Christine B.VIC2 posts
 

This Company constantly rings up, and persisting about buying a particular wine. One tells them time and time again about NOT being interested. No matter what one says they do not seem to take the hint. To having gone to the point recently emailing them to take my number off their lists as not interested, to be told yes they removed my number, to… Read more

now a month later to now be rung up again. One wonders what part of NOT INTERESTED that they do not get! So best of hanging up on them, in future.

Peter
PeterVIC
 

This company is disgraceful. They are using AI bots to make the calls and only when you indicate you want to buy their poor quality wine do you get to speak to a real person. They won’t remove you from their database no matter how many times they say they will so I have now started telling the bot I am interested so I can at least waste their time… Read more

and get through to a real person how disgusting their sales tactics are. I feel sorry for the poor souls who work for these grubs but it’s the only way I can think of to voice my displeasure.

Adam
Adam2 posts
 

I can't remember signing up for this club, but they call incessantly from different numbers, so you can never tell it's them until you answer. I ask them every time to remove my name from the database. This is complete spam. How can they get away with it without being fined by the regulator?

Dave G.
Dave G.3 posts
 

Ive blocked about 10 numbers and I still get called nearly everyday. Ive asked the people to take me off the call list. They specifically are designed to have multiple numbers so can keep calling people after they are blocked

Raelene
RaeleneWA6 posts
 

I don't even know who this group is but they are relentless!! I don't know how many time I have politely asked to be removed from their data base but I am now past being polite!! IDIOTS

 Follow-up  · Despite my attempts to 'unsubscribe' I am still getting phone calls!!?

The Wine Group
The Wine Group    

Hi Raelene, We, by no means, want to bother you… Read more (+1 reply)

work.brooke.x
work.brooke.xNSW
 

I have repeatedly asked this company over the past three years to stop harassing me and to remove my mobile number from their list. It NEVER happens. I have been receiving calls from them for years, and I purchased once about 5 years ago. I have also requested in writing that they remove my number, and they told me it was done. It is illegal for a… Read more

business to use someone's number to harass them after they have asked to be removed. Please do NOT buy from this company or you will never get rid of them.

The Wine Group
The Wine Group    

Hi Work, We, by no means, want to bother you if… Read more

Fed up
Fed up7 posts
 

Absolute pests. Avoid. Will not stop calling despite numerous requests and assurances that I have been removed from their list.

The Wine Group
The Wine Group    

Hi Fed, We, by no means, want to bother you if… Read more (+2 replies)

Bec
BecQLD
 

These guys should be stopped, no matter what you do they continue to harass you I have lost count of the amount of phone numbers I have blocked and they still keep calling! I have also emailed to no avail. Not sure what else to do. This is downright harassment, maybe a lawsuit needs to be taken out

The Wine Group
The Wine Group    

Hi Bec, We certainly do not want to bother you if… Read more

Lea
Lea2 posts
 

Dont ever sign up to this crowd. I have asked atleast 10 times yo be taken off the calling list and I am still getting calls

The Wine Group
The Wine Group    

Hi Lea, We certainly do not want to bother you if… Read more

Sarah
SarahVIC
 

I have been getting daily calls from this company, even after asking to remove my number from the database. I am feeling harassed, I DO NOT DRINK! And the first time I said that to the person they responded with “when will you be starting up again” Please stop calling me!

The Wine Group
The Wine Group    

Hi Sarah, We certainly do not want to bother you… Read more

Sherry N.
Sherry N.
 

I'm not sure who they hire to make these calls, because I was unfortunately contacted by someone from the wine group. I stated to them that I probably shouldn't purchase anything as I was a recovering alcoholic and he proceeded to try to sell me his best wine. I ended hanging up quite angry and had to call my sponsor. What is wrong with these people??

The Wine Group
The Wine Group    

Hi Sherry, We're sorry to hear that. We, by no… Read more

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