The Angry Ant... Warning...Warning...Danger...Danger...Don't buy----tissot Touch Watch...matt
I've read the reviews for this Tissot Touch watch and I totally agree with every comment made about these watches behaving very badly especially in getting the battery changed...then the game of "spin doctoring" starts of telling you "Tissot expects their watches to fail as they need servicing every 4 years etc" so the reply I got from one Lady of Customer Relations Service from Victoria when emailing them of my complaint!
I bought 2 touch watches...both battery replacements and both needed a complete "gut removal to the new version"...got th...
Tissot not worth it
I have purchased 2 Tissot watches in the past 12 months and had issues with both. The 2nd purchase 4 weeks back was a T Touch watch, immediately sent back to have the battery repaired and the touch features are misleading. The Thermo only works if you remove the timepiece from your wrist for 15 minutes, on your wrist it is influenced by body temp, this was not how it was sold as a feature. The Altmeter feature s not working accurately, in the same position on my front lawn one day to the next I can be between 7 & 85meters above sea level, amazi...ng! Even the repair centre are not clear on the functions and how they work. The first watch (12 months old) has lost a couple of minutes every week or so, it has now been in the repair centre for two weeks. Premium price, budget quality!
No support when you Tissot Touich Breaks
Don't by a Tissot Touch watch. When invariably the touch function ceases to work (through no fault of the user) you will discover that it can't be fixed, local watchmakers won't touch it and you will need to pay Swatch to send it back to Switzerland and then also pay to exchange for the latest model. Why throw good money after bad. The Tissot watch is a good product but it just doesn't last and the local Australian Tissot representative (swatch) can't fix it for you. I went and bough a Mudman as a replacement instead.
I'm on my second Touch watch after I was told there are no parts for the original which needed calibration. I 'fell' for the 50% discount offer for a replacement watch thinking I have just had back luck with the first one. Now, after 2 years the next battery has gone flat and the watch needs calibration again as the hands do not point to the correct hour mark! It is nearly impossible to read the time! And the problem began within a few weeks of wearing the 'new' watch. Again, I have to send it away to Melbourne for someone to service it because...the local watch repairers won't touch it. 2 weeks with out the watch and hundreds of dollars in service fees. I'll never buy Tissot again. So disappointing after all the advertising hype and the good looking design.
- Verified purchase
I bought a Tissot watch about 2 months ago from TBC Egypt, and since day one I am facing multiple issues: - the stop watch buttons are not working - the watch need to be charged every day I went to the store to have it replaced or exchanged for another model and they refused and insist on “fixing it”
I should not spend this much money on a watch, just to have it refurbished and fixed few weeks after the purchase and feel I bought a used product.
I appreciate your support and cooperation asking that company to fully replace my watch with a br...
NEVER buy a Tissot T-Touch Expert!
Let me explain why. I bought my T-Touch a little over six years ago. At first, I loved it. It is a good looking watch, and the functions were pretty cool. But then, a little after 2 years of having the watch, the battery went flat. That’s fine, it happens. However, ONLY Tissot can replace the battery. That cost me $120 and I had to send the watch away to get done. It took 2 weeks. 2 weeks without the watch. About a year later, the rubber watchband snapped at the joint with the watch. A replacement band was appox $100. A little over ...3 years on (just recently) the battery went dead again. So, knowing the drill, I sent the watch off again to get the battery replaced. This time I am told it also needs a service, total cost $485! This is a $1,200 watch. The servicing will cost over 40% of the original cost! Imagine if you had to pay 40% of the original cost to service your car! What’s worse is that I have read on forums it is due to Tissot needing to replace known faulty parts. Tissot should be paying for this! Why don’t they consider this a recall? So, the moral of the story is, DO NOT buy this watch. Mine is now an expensive paper weight, which I am happy to give to anyone for free if they really want it. Please PM me.
- Verified purchase
Poor Quality Rip Off. For The Price You Pay, The Watch is a Scam And a Waste Of Money.
This Tissot T-Touch was bought 6 years ago and in 2011 had the battery and seals replaced and warranty repairs performed by the Swatch service centre in Melbourne after 18 months of operation. Now, 4 years later, the watch was sent to the Swatch service centre to have the battery replaced again. The quote they gave me was A$ 440 for a complete service and replacement of parts including the movement and crystal sapphire glass. Before the battery died, the watch was working perfectly and I did not have any issues with it. When questioning this qu...ote, the service centre told me that without the proposed work the watch will not work after only replacement of the battery. Considering that I did not swim, shower or dive with this watch and in general looked after it, I find it astonishing that the movement is to be replaced in a watch for which I paid about A$ 1,300 in 2009. I was basically told that without this repair the watch is junk and that replacing the battery only is a waste of money. Needless to say that I am very disappointed in Tissot/Swatch although I like the features on this watch. Another issue that came up in the conversation with the service centre was that they told me that Tissot/Swatch recommend that the watch is sent in for a general service/check up every 12 to 18 months. This was news to me and certainly was not communicated before, considering that this watch had already been serviced by them in 2011 and such recommendations should have been made then. It seems to me that they will try on any excuse for their poor quality on my purported disregard for regular servicing: how convenient and poor form. My recommendation: do not buy this watch unless you do not mind junking it after 6 years.
Let's keep this short, shall we? This brand of watch is a complete joke. I think it's reasonable to expect that a watch that cost $600 or so bucks, should work occasionally. This piece of junk would stop at random times and need continual resetting. One jeweller charged me 20 bucks for a new battery, and the next jeweller said it had no battery??? Don't buy this watch. Don't accept it as a present. It's cursed. It's the Annabelle of watch brands.
Love this watch
I bought my older generation Tissot 10yrs ago. Had a few issues with the compass and then display went. Got repaired and new battery and was about $200. The repairs all warranted. Under 12moinths later, went back in for same issue, theyreplaved all the internals. Then 11 months later again. Tissot said they had no more parts to fix the watch and had replaced all the internals last time. Seeing as the repairs were still under warranty, they replaced the entire watch for the new model, matching as best they could between models, for no cost.
I cant fault service or warranty, new model been going strong for over 5 years.
I will definitely buy Tissot again.
Tissot T touch no way
Thought I had made the right choice and Mazzucelli sales promised the world. After 2 and a half years battery went flat. Took to local jeweller and he changed battery. Watch functions now do not work. Took back to Mazzucelli's and now after several months they have informed me it will cost me $500 to fix.
They have informed me that the Jeweller I took the watch to was not qualified to work on the watch. This I find absurd because I checked his qualifications prior to working on the watch. He was a qualified Jeweller, saw certificates.
My first watch, saved up for 2 months and bought the brushed titanium version with mother-of-pearl face, beautiful watch.
Quickly problems occurred, minute hand wrongly positioned, digital display giving incomplete information, tactile functions failing then catastrophic failure, now it doesn't even turn on. Deeply disappointed, now it's just beautiful junk.
Appearance, when working it's features are great, seemingly good value at first.
The watch is inherently faulty, it is poorly made and Tissot no longer have the ability to repair it rendering it ornamental. For a watch that was sold as being supremely functional it's a bitter irony.
No No No to this watch!!!
Only wore the watch for 5 days (haven't even started rough outdoor activities) the bazel dropped. Sent back for repair, the support accused me for causing the bazel to drop, escalated the issue to the President even him accusing me being a lier for involving in an accident which is a perfect nonsense because the seller wouldn't have accepted my claim if they found serious scratches etc on the watch when it was returned.. Being too upset dealing with them I told them to just take it as I am the culprit of the issue, just have the watch repaired ...and sent back to me & I will find other mean of justify my right, only then President agreed to sent me a new replacement watch. No No No to T-Touch Quality & Seriously think twice if you consider buying any Tissot Watch if you don't wanna to get dissappointed and upset dealing with them. Only happy for 5 days Poor Quality & Lousy Customer Support!!
Original Battery Replacement after 5 years
Went to replace the battery of my T-Touch for the first time after 5 years of purchase. Replaced one month ago & no issues so far.
Downside is Swatch Repair centre (Melbourne, VIC) advised me that they can offer a brand new (New Generation) T-Touch with 50% discounted price. Reason is they don't make any parts for Older T-Touch model anymore.
Classy with more features & an elegant look.
No more availability of Parts, due to that Service Centre cannot do any services.
For the price I paid for this watch I would have expected it to last longer than around 12 months, but it hasn't. The watch just turns off randomly, it doesn't like warm weather (turns itself off if left in the sun) and on occassions the watch goes much faster than it should. As other reviewers have mentioned the after sales support from Swatch doesn't exist so I'd avoid buying the model and spend you money on a more reliable watch.
Good looking watch
Doesn't work, poor battery life and no customer service
Wish I had read the reviews
2.5 years in, and battery goes, send off, and now 6 months later Tissot saying they don't make this version anymore, have no spare parts and won't repair.
The other reviews are correct do not buy a Tissot full stop, as if anything goes wrong, they do not care.
Nice watch when it works
When it doesn't you are left with a $800 lump of Titanium.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.