Our flight was cancelled by the airlines due to Covid-19 restrictions, and true to the statement on their website, we were able to cancel our policy and approved for the refund.

During Covid-19, Trip Cover made it so easy to make a change at the last minute with our policy as our trip was cancelled due to a border closure, so we didn't lose any of our holiday money. We've used them for many years (much cheaper excess reduction car insurance than with a hire company). Thanks Trip Cover!

Great value and excellent service. Had to lodge a claim once and it was approved and processed the very next day! No hassle and no back and forth. Got the money in my account the following day!
Highly recommended

I've used Tripcover's 3rd party rental car insurance a few times now and it's just so easy. One time I had to lodge a claim and it was my first time ever making an insurance claim so I was bit unsure how hard it would be, but far out it was so easy! I filled out a form explaining the incident and damage (100% my fault), attached the rental documents, and had a full refund of my out-of-pocket expenses (minus an administrative $50 or so that the rental company charged me) within a couple of weeks. Highly recommended.

I have been using Tripcover for the past year, for around 8 rental car bookings. Tripcover ticks all the boxes when it comes to (a) value for money - it really does offer the cheapest rates for reducing car rental excess insurance as it is up to 50% cheaper than it's competitors; (b) online ease of use - the portal is straightforward, easy to use with information clearly outlined; (c) Fast to use - the layout is logical and simple to understand so you can get through the task of purchasing insurance very quickly - saving time and frustration.
Do yourself a favour and try out Tripcover. Definitely a 10/10 and highly recommended

We have to cancel our policy due to the COVID 19 travel restrictions.
The company refunded in full despite I am months past the 14 days cooling period.
Will recommend Tripcover to my friends and certainly Tripcover will be my FIRST choice when all is clear and we are able to travel again.
Thanks again for your kind understanding

Unfortunately we had to cut our trip short due to coronavirus. We returned our camper van early and tripcover refunded the unused days of our policy. This company stepped up and did the right thing during this time of crisis! (unlike let’s go motorhomes.) We will definitely use tripcover again!

I had to cancel my trip due to coronavirus and received a quick refund on my travel insurance. When things get back to normal and I can travel again, I will definitely support this company. Very professional and helpful.

I had to cancel my hire car cover due to coronavirus and I received a swift refund, much appreciated.
Very professional and trustworthy to deal with , prompt replies and friendly service.

Ultra competitive price , miles cheaper than using the hire car company and wonderful service if the need arrises to claim. I had to cancel my insurance due to a trip being cancelled due to COVID 19 and received a refund without any problems. Would recommend in a heart beat.

Thanks very much for the quick response and refund of the hire car insurance that we did not require after our travel plans were disrupted by the current Covid19 crisis. It was much appreciated.

i originally used Tripcover as their rates were great. But having to cancel my cover due to the Corona Virus, they were very responsive and refunded my premium very quickly. I'll definitely be supporting them in the future. Thanks Tripcover!

I had a rental car policy but had to cancel the trip due to the COVID-19 situation. I emailed the company not asking nor expecting a refund, but to tell them I wouldn't be using the policy. I was offered a refund without question. A bit of calm in the storm.

I purchased rental car excess insurance policy early March before Coronavirus became a big issue for travel. I contacted Tripcover to enquire if a refund was possible, yes processed promptly.

Despite the companies reasonable Terms & Conditions, we had to cancel (due to Covid 19) at very short notice. Communication on a weekend evening was within 2 minutes and no hesitation re refund. Why can't all service industry be like this! Thanks very much

Not long after I paid for a Tripcover rental car policy I was offered a friend's car at my destination. I emailed my cancellation at 1:30 on a Saturday afternoon and got an acknowledgement an hour later. Now that's real service! My husband and I have used Tripcover in the past. We'll certainly continue to use them in the future.

Needed to cancel the policy, were very understanding and fast refund, would definitely recommend and will use again for our trip, fantastic customer service and communication, policy details were clear and concise on coverage and very competitive price,

We used Tripcover whilst driving around Ireland. It was easy to purchase through the app, and was considerably cheaper than anything the car rental companies could offer. Thanks Tripcover for great value for money. We have used Tripcover many times before this in Australia (never needing to claim) but very happy to have better options other than the car rental companies and happy we were able to use while overseas.

I was a bit too quick in completing application for Excess/Luggage insurance (for windscreens, tyres, underbody etc). This was the cover I thought I needed.
However on checking further, Hertz USA doesn't have these exclusions, so the policy was not needed. Tripcover's cancellation was fast, same day.