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Tripcover

Reviews

Review distribution

5 star
75
4 star
17
3 star
6
2 star
2
1 star
2

OzManufacturer

OzManufacturerGold Coast

  • 7 reviews
  • 6 likes

Allianz intentionally stiffs customers with gap of $400 excess and cover

published
Value for Money
Transparency
DestinationAustralia
Claim MadeNo
See all answers
1 comment
Tripcover
Desmond S.Tripcover

Good point and noted and the $6000 cover is a lot more.
We will have a chat with Allianz to see if they can do anything about this issue.
Thanks for your valuable feedback, but 1 star is a bit harsh for us at TC :(


starof67

starof67AU

  • 2 reviews
  • 1 like
  • Verified customer

Tripcover - Great Peace of Mind!

published

We used Tripcover whilst driving around Ireland. It was easy to purchase through the app, and was considerably cheaper than anything the car rental companies could offer. Thanks Tripcover for great value for money. We have used Tripcover many times before this in Australia (never needing to claim) but very happy to have better options other than the car rental companies and happy we were able to use while overseas.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
Nona   I go now

Nona I go nowAU

  • 10 reviews
  • 11 likes

Bought cover I didn't need - cancellation was quick

published

I was a bit too quick in completing application for Excess/Luggage insurance (for windscreens, tyres, underbody etc). This was the cover I thought I needed.
However on checking further, Hertz USA doesn't have these exclusions, so the policy was not needed. Tripcover's cancellation was fast, same day.

DestinationNorth America (inc. Hawaii)
Claim MadeNo
leon

leonSydney, NSW

  • 4 reviews
  • 6 likes
  • Verified customer

Its good deal

published

Using trip cover couple times, never claim; no sure its good or not; just paid money for insurance. wish never used it. 4 days paid $44 cover $4000 insurance. only 1%

Value for Money
Transparency
Customer Service

The reviewer stated that an incentive was offered for this review


Geoff

GeoffMetropolitan Adelaide, SA

  • Verified customer

highly recommend

published

The website is excellent. It is clear and easy to follow. This is a great way to find protection over insurance excesses. It is my first time and I would definitely use it again.

Value for Money
Transparency
Customer Service

Review collected in partnership with Tripcover


Janabelle

Janabelle

  • 28 reviews
  • 13 likes
  • Verified customer

Well worth taking out this car rental excess cover

published

I have used this site for several years (thankfully without having to make a claim), but it is worth it for ease of mind and so much cheaper than the car rental companies offer. The website is super easy to use and all the paperwork comes through via email straight away. It is reassuring to know that should we be in the unfortunate position of having to pay the car hire excess fee, that we can then claim this back from Tripcover.me

Review collected in partnership with Tripcover


  • Verified customer

I didn't know about this site before so I'm glad I found it. It was easy to use and I saved some money!

published

This site is worth the small amount of extra time as the final cost for insurance cover was 50% less compared to the rates offered by the Car Rental companies themselves. Even better they offered a small discount form the advertised price when using the TripCover web-site.

Value for Money
Transparency
Customer Service

Review collected in partnership with Tripcover


Barry

BarryHunter Region, NSW

  • Verified customer

Great value. Brilliant customer service.

published

Been using Tripcover for two years. Never needed to make a claim but any queries fixed up in less than 24 hours, anytime of the day or night. Brilliant customer service. Wouldn't waste money at the car rental counter on the same insurance at 4-5 times the cost.

Value for Money
Transparency
Customer Service

Review collected in partnership with Tripcover

Problem solved!

published

I recommend TripCover. Competitively priced vs rental companies. (Haven't had to claim yet.)

I had an issue where PayPal charged me but I never received insurance certificate. Initially difficult to contact, but Tripcover sorted out.

1 comment
Tripcover
Desmond S.Tripcover

We do have another plan for drivers under 25 Dan. Thanks for the kind review.

Pen

PenNew South Wales

  • Verified customer

Something to watch out for!

published
Value for Money
Transparency
Customer Service

MOnnie J

MOnnie JSydney, NSW

Better than buying at rental desk!

published

I bought many times for domestic and international rentals. Website is easy to navigate and can contact company online and cancel within 14 days cooling off. Purchased for more than ten rentals over four years. Convenient, well priced and efficient service!

Value for Money
Customer Service

David

David

  • 2 reviews
  • Verified customer

Good value

published

Good value have been with your company for apx 40 years no complaints not happy with charges by hire companies (when you have never had a claim and have a good driving record regards David Mckay

Review collected in partnership with Tripcover


Trudy der Kinderen

Trudy der KinderenSydney, NSW

  • 4 reviews
  • 11 likes

WHY A REVIEW?

published

Why are so any people putting on a review when they haven't made a claim??? Sure its cheaper and no problem to get cover but the REAL TEST comes when making a claim and that's where you read about people being out of pocket sometimes to the extent that it may have been better to take out the car rental insurance instead. I find these 'non event' reviews really annoying and pointless!

1 comment
Tripcover
Desmond S.Tripcover

  • Verified customer

Great service and excellent communication

published

Max and I are now back in England following our motorhome holiday around Western Australia for the past three months.

I just wanted to thank you for providing the reassurance of your policy. We had no mis-haps but it was great to know you were there to cover us if we had!

We'll definitely be doing more motorhome holidays and will contact you again for insurance.

Kind regards,
Shannan and Max

Value for Money
Customer Service
1 comment
Tripcover
Desmond S.Tripcover

Thanks guys

  • Verified customer

That was an easy decision

published

Cheaper than the excess cover offered by car-hire company, and the cover offered was easy to understand. The two options available from TripCover gave reasonable choice as well. Recommended service.

Review collected in partnership with Tripcover

Sciger

ScigerSydney

  • 9 reviews
  • 6 likes
  • Verified customer

Makes hiring a car affordable.

published

I've used this insurance several times before to hire vehicles in Australia. It costs about $8 per day and covers windscreen damage etc which gives me peace of mind. The only problem is I needed $5000 excess but the only options were $4000 or $6000.

Insurance claim madeNo
2 comments
Tripcover
Desmond S.Tripcover

Yes correct Sciger, which means you could take out the $4000 cover and carry the $1000 liability or the more expensive $6000 and be over insured. Thanks very much for the review and your feedback and will be taken on board, and passed on to Allianz.

Sciger
Sciger

Yes, I took out the $4000 cover so will risk the $1000 liability in the event something were to happen. Beats the rental company's insurance.

Review collected in partnership with Tripcover


  • Verified customer

Excellent option to insure your excess

published

I only discovered this option of insurance recently on the internet. Easy to use and get the cover. As far as the convenience of been insured this works well. I haven't had a claim to see how that works !!George

Insurance claim madeNo

Review collected in partnership with Tripcover


LynC

LynCAU

  • 2 reviews
  • 4 likes

Purchase was quick and easy - great customer service

published

I have only just purchaed the policy, not needed to claim at all but customer service was great after an initial little bit of confusion with how long I needed cover for. I contacted the service centre via email to clarify and Des was great. Below is the text from an email that I sent him after he looked after my query.

"You are a legend Des, thank you so much. I was not expecting to get the extra day for free, but I guess this is why Choice magazine recommends your company. I will most certainly be recommending you guys to friends and family and never again will I take out the expensive insurance with the hire car company."

Insurance claim madeNo

Fergus Young

Fergus YoungAuckland, New Zealand

  • 3 reviews
  • 8 likes
  • Verified customer

Take Note of possible Out of Pocket costs if you do have to claim

published
Insurance claim madeYes

Ian

Ian

  • 2 reviews
  • Verified customer

So far so good

published

Easy to understand information. Better cover than that provided by the rental companies. A little pricey for 2 days cover ($57.56). Bought cover for $6000 (domestic) becuase all the rental companies excess was more than $4000. Website wouldn't accept my Frequent Flyer number.

Insurance claim madeNo

Review collected in partnership with Tripcover


Page 1 of 6

Questions & Answers

Jack

Jackasked

Hi, does it cover Uber Eat Car??

1 answer
Tripcover
Desmond S.Tripcover

no sorry


Debbie

Debbieasked

does it cover scratches ?

No answers

Ram M.

Ram M.asked

Does this cover excess from cars hired from services like CarNextDoor?

1 answer
Tripcover
Desmond S.Tripcover

no sorry not at this point, we don't do peer to peer rentals or car share, yet


Get an answer from our members and Tripcover representatives

Details

CategoryTravel Insurance
Contact Number 1300 725 154
Address1/91 Christine Avenue, Burleigh Heads QLD, Australia
Email Address email@tripcover.com.au
24-Hour Phone Contact No
Online Live Chat No
UnderwriterAllianz
Maximum Age Covered 75 years old
Medical Coverage
Overseas Emergency Assistance Not Included
Accidental DeathNot Included
Emergency DentalNot Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Luggage & Personal Effects $500
Ancillary
Rental Vehicle Excess $8,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included

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