Unagi The Model One E500 Dual Motor

Do not buy. Unless you have lots of money – Bought one for my son last Christmas. We live in NSW but he goes to Canberra to school. The bus only takes him to a school down the road and he only has 15 minutes to get from one school to the other which is a 42 minute walk or 13 minutes bike ride scooters are legal in ACT so not a problem he takes it up on the bus and usually gets to school on time. Until one day when he picked it up from the school office the handle just snapped off. (At the bearing ) looks like a weak point because the scooter is very heavy and 99% of the weight is hanging off the aluminium shaft. seeing as how it is only 7 months old I took it back to the shop to see if they could replace it. They said it would have to be sent away to be assessed. And that would take 4 weeks. That’s 4 weeks of being late for school. Not happy Just got a reply from JB Hi-Fi they want $695 to repair it. I said but it’s under warranty? A 1” shaft snaps off and that’s not covered by warranty? Very poor quality and no warranty. Do not buy!

Only lasts one year!! – Scooter is fine, but it is impossible to get replacement tyres and no other tyres fit them. Try for yourself to order replacement tyres. Impossible worldwide. So scooter will last you as long as tyres last.

Danger - has fatal flaw that could cost you your life – We have had the Unagi for just over a year, 170km. Riden on sealed surfaces. Its been great until last week when a bolt or screw that controls the steering lock failed whilst riding. The result was that the steering locked up and the rider ended up on the ground. Fortunately only minor scratches to the rider. Unagi and its Scooter Hut seller have to this point in time failed to be interested in the danger this poses to other users of this product. They also refuse to repair/rectify this inherent design flaw.