Great products & customer service
Fantastic website, easy to navigate and checkout. I made a mistake and ordered the wrong wine; Firstly an actual human answered the phone and then they organized pick up and return free of charge and credited my account immediately (90 second process). Easiest return ever!
I won a magnum with my first order!
I’ve order six times from Vinomofo now; I tend to order blackmarket and mixed cartons for variety; mostly a Shiraz drinker....for the price, I haven’t met a bottle I’ve been disappointed in yet & I won a magnum with my first order which was super fun :) the postage is fast, I’ve been happy with that throughout covid times.
My only criticism is the the amount of email spam for specials that comes through, if the value is good (which for me is a yes) this is totally unnecessary and detracts from a good thing.
I’d personally like it if the pricing could remain on a bottle on the website, after it has sold out....I ordered a salvation case and was hoping to get an idea of RRP which was impossible for some bottles that had sold out.
Same as every other wine club....
I was persuaded by friends to give it a go. I rate myself as above average in wine knowledge but appreciate everyone has different tastes. I ordered a mixed box and 10/12 wines was a ‘no name’. Ok, I’ll try
anything but these were no good. Cleanskin quality at best- sorry.
Ordered a cut price Semillon. Supposedly a $30 Semillon for the bargain price of $15. Awaited with baited breath........Only to discover the wine on arrival was a bottle I could have bought round the corner in my local battleship for.........$15.
Feel cheated! Now I have the hassle of sending it back.My first and last transaction with this organization.
This is far from perfect and I can live without it
I ordered 12 bottles of wine via Vivino . I received instead 6 bottles of what Vinomofo called a premium wine from the same French producer . They did even bother asking if I was fine with the substitution before delivering it . Really
- Verified customer
Wine for these trying times
Wine delivered to your door. Excellent wine that is, and I repeat, delivered to your door. What more could you want? The great lock down of 2020 has got nothing on VinoMofo!
Excellent service and quality wine.
I have been buying wine from Vinomofo for some time now and they consistently deliver the goods time and time again. Delivery is super fast and their range of wine is great. I am a particular fan of their French and Spanish offerings, not to mention their prices! Keep up the good work!
- Verified customer
Always been a fan of wine, now I'm just as much a fan of Vinomofo!!
This place has changed the game! I've tried buying wine online before using Vinomofo and it's always a terrible experience so I stuck with retail stores. I'm now a verified fan of Vinomofo. I've made a handful of orders and the service has been flawless. I've also attended a few of their pop-up events and have won gifts and other perks from Vinomofo. I also made an order yesterday and my delivery is due to arrive in the next few hours. Unbelievable!
Thanks team, I'm converted.
Outstanding advice and service from your Jordan
I have been an active member of Vinimofo for quite some time, and wish to tell others about the excellent personal service and advice that I always get from my friend in wine, Jordan. He is never pushy and always respects my needs for wine at the time he contacts me. I am a very happy customer and enjoy the offers and Jordan,s recommendations. John B
Quality Wines and Superb Customer Service
I have been purchasing wine from Vinomofo for a number of years. I've always been impressed with their range, service and price. Recently, I purchased a quality Black Market wine that unfortunately just didn't suit my palate. With some embarrassment, I contacted Vinomofo and explained my predicament. Without hesitation, they immediately offered me an exchange for some other wine or a full refund or credit for use later on. I chose to credit the amount and returned the wine at no cost. I had never had to return wine before and I was so impressed with their service and understanding. Yesterday, I made good my credit and purchased a replacement wine that is most enjoyable. Thank you Vinomofo, thank you Angelo!
The only way I purchase wine now!
I’ve been thrilled by all the wines I’ve purchased from vinomofo. I’ve barely paid more than $12 a bottle for dozen packs. Black Market wines have been super impressive from top producers. Lots of variety and excellent wines at a fab price. Great service as well. Can’t buy any other way now! PS - If you’re in Melb CBD worth dropping in to pick up your wine, do a tasting and check out some single bottles available for purchase. Make your own mixed six pack! The team are super helpful!
- Verified customer
Best out there
I’ve tried many competitors and have always been a bit disappointed with the product. I ordered a mixed black market case and was actually thrilled (quite an achievement for me!) with what turned up. Using vivino I got wines that averaged at least twice what I paid, and a number of them are straight from the cellar door (no barcodes etc). My new go to.
- Verified customer
Wine at a great price and great team
I have been buying on vino for years. You get the best value if you call up and tell them what you like and what they have. They source many wines that are left of centre, that are excellent to take to dinner parties and show off. Their Italian, South American and USA wine is excellent value and impossible to get from retail stores.
Jordan helps me out everytime and over 5 years buying from Vino I have only sent 5 boxes back, for free. We also have a 20min chat about the industry, what wine is trending, and if Jordan doesn’t know he leans o...ver to the buyer right behind him. They are a wealth of knowledge that really teach me a heap. They have big brands and we’ll know suppliers all the time but your best choice is going for something a little different, you can always have what you know when you go out for dinner. I started buying wine for my uni mates and now I buy wine for banker morons. They have something for everyone. 10/10 probably buying again today.
Simply Fabulous !!!
Where do I begin ? Vinomofo is nothing short of simply fabulous ! I've been lucky enough to have three fabulous wine brokers since I joined the Fo. John Dwyer, Miss Georgie, and the truly Fabulous Jordan Johnstone. All three brokers have provided me with unbelievable customer service, nothing has ever been a problem. Now to the wine ....fabulous value for money, fabulous variety from every pocket of the world , and a fabulous refund policy, and just good wine!!! ...Well done Vinomofo you are Simply fabulous !!!
Summer is coming JJ, I need more wine can't wait to see what you have in store for me....
I'm a proud member of the Fo
- Verified customer
The A team that goes the extra mile!
Can’t remember how many years I’ve been chatting to these well informed, well trained sales/marketing team but they are head and shoulders above any other wine seller.
They always go the extra mile and it’s a pleasure to talk to any of them, but especially Min.
Top team, top wines, top service. Thank you
Questions & Answers
do you ship in 6 bottle lots
Thanks for getting in touch and we do, however only certain wines. When you have a look at a product just under the price on the right hand side will be the case size.
I hope that helps but let me know if there's ever anything that I can help you with don't hesitate to ask :)
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