Vintec 50 Bottle V40SG2 Range

Bad product and bad service – Purchased this bloody fridge thinking I was buying a top brand product 2 months after warranty expired the fridge started to have problem with its temperature, had to pay $185 call out service fee to be told the fridge had a gas leak and couldn’t be repaired. Technician advised me to contact the customer service and request replacement as it’s a… Read more

fault product Customer service lady was hopeless, rude and didn’t offer anything, advices me to spend extra 700/800 dollars to get fridge taken away for 14 days and they can’t even guarantee could be fixed (but she specified we still had to pay their hourly rate, pick up and drop off fee) AVOID THIS HORRIBLE PRODUCT I’ve called my bank and raised a chargeback and got my money back. If you fall into the same scam raise a chargeback with your bank!

Vintec v40DG2e junk – Purchased as part of a kitchen upgrade. Started loosing temperature and paid $200 for a service technician to come out and tell me it would need major repair at approx $700/800 cost. Not worth repairing a unit that’s 7 to 8 years old. Will not be buying a new Vintec replacement. Show details

We just bought another one – My wife bought me one for my 50th birthday. After seven and a half years it looks like the compressor has gone. After researching options we bought a new one. Show details

Cool wine chiller – The wine chiller is easy to use and looks great in the kitchen- my husband likes the blue interior light- which can be turned off, also. Makes afew noises, as all fridges do. Maintains correct temperatures. Handy having the 2 different temperature zones for reds and whites. Good having the option of locking it when kids are about!  Show details

If you value your wine collection DON'T buy this fridge – I purchased this Vintec wine fridge just on 3 years ago (Only has a 2 year warranty) for the long term cellaring of valuable wine (which is what it is advertised to do). I'm not sure what Vintec class as long term, but about 4 months ago the top zone started increasing in temperature. A month later the bottom zone also started increasing. I… Read more

called Vintec and as they only offer a 2 year warranty I had to pay $180 for a service call. After the inspection their service person said there was a GAS LEAK, which was NOT FIXABLE, and in his opinion Vintec should replace the fridge free of charge. Note that a Gas leak is a fault in the product and can be dangerous to your health.

Over the last month, I have been going back and forth with Vintec trying to gain replacement fridge. They have been difficult to deal with, and have advised their best offer is for me to pay $450 on top of the $180 service call, to replace their FAULTY WINE FRIDGE. To add to this I have $2000 worth of wine sitting outside of the right environment due to Vintec's faulty fridge, and it is now compromised.

In their email Vintec advised that in their opinion $450 to replace their faulty fridge + $180 for their service person to inspect their faulty fridge, was fair for me to pay. That also covers the damage to the wine ($2000) that their product is meant to protect. Add to this the original price for this fridge (which isn't cheap), and this three year old fridge is absolutely terrible value and is definitely not the premium product they advertise.

If you search product review (like I have now), you will find that gas leaks in Vintec fridges are a common and known issue. Yet they refuse to take responsibility for their faulty product. If you value your wine (like I do), 1st ask yourself how long you expect a fridge to last? and then DO NOT BUY A VINTEC FRIDGE.

Very disssapointed - thought I was buying the best ! – Purchased, only worked for one year. After trying to get someone to help me in Vintec I gave up and it sat in my garage. I have have just paid someone to come and check it and $180.00 later (and 10 mins) to tell me the computer within is dead, your looking at $500.00 or more. Reading other comments something is wrong with this product. Disappointed as I was told this is the best brand to buy. Show details

Waste of money – Purchased new with a beer fridge in 2015. Always been noisy and never chilled drinks properly and now both don't work, no gas. $1000 each to fix. Expensive rubbish. Disappointed. Show details

Lasted 2 years and stopped cooling – Terrible fridge and terrible company to deal with. Stopped cooling at 2 years old and was more expensive to fix than replace. Do not buy a vintec wine fridge, they do jot last. Show details

Incredibly disappointing – Had 2 units - 1 large and 1 small - and have both had the same issue of not holding temperature after a few years. Remarkable that the same issue appears to be so consistent across all units Show details

Terrible, don't waste your money – Purchased Vintec wine fridge 2.5 years ago from Winnings, valued at $2,000 and like the rest of the reviews the temperature has failed. After a few phone calls to Electrolux and also Winnings contacting them, Electrolux finally agreed to pay for repair and parts and I paid the service fee. I also registered a complaint with NSW Fair Trading. I… Read more

still find it hard to believe that Vintec have not been able to fix this problem common on so many of their wine fridges over a number of years. Will be interesting to see how long the repairs last for.

Vintec Wine Fridge V40SG2eBK – I had a similar problem to what I have been reading on this site and some others with my Vintec not cooling properly my unit is now 4 years old and we had a fan motor replaced last year and now this with the temperature display on the front panel going up. The technician that came out said it was most likely a gas leak in the compressor or pipes.… Read more

I then contacted Vintec Customer Service and explained the problem and they offered me a replacement Vintec with paying a Pro Rata amount. I am more than satisfied with their service and waiting for the NEW VINTEC to arrive and be installed.

Similar problem – I also bought a 30 bottle Vintec through a Penfolds promotion just under 5 years ago. Discovered problem mentioned below in that temperature went to 24 . Rang Vintec and tried the turn off trick for half an hour but then went back to 25 degrees. Vintec wanted $189 for call out and then unknown add on costs depending what was wrong with it. From… Read more

all comments below appears gas or compressor is the problem. Total cost simply not worth it. I had been contemplating what to do but now having just read all comments below obviously straight to the tip. For a supposed top of range supplier (top price as well) this is appalling.

Paid $2,000 but just got 4 years use – Bought a V40BVC 5 years ago. Now it doesn’t chill. Temperature stays at 21c. From what I read it’s not worth fixing. Should I just buy another? Is there a better make which will last longer? Show details

Not fit for purpose – Bought yesterday. Selected this unit partly because it claims in the manual that the shelves are removable and adjustable and the door is reversible. This is not true. Not fit for purpose. Show details

Worked well for 18months – Was a great unit while it worked for 24 months. I'd expect something to work for a little longer than that. Stopped cooling upper compartment but can't find receipt. Seems to be a common problem. Show details

gas leak; not repairable – We decided to buy an expensive "quality" wine fridge, to avoid potential problems. What a bad decision! Ours has stopped working altogether, due to the gas leaking out. We have been told that it is nor repairable, as the fault is in the plumbing in the frame, which is not accessible. This is a clearly a design fault, but Vintec have no suggestions… Read more

or solutions, other than we buy a new one. Seriously!? My suggestion is to never buy another Vintec product, and to warn consumers about the intrinsic design fault in this model Vintec wine fridge.

Overpriced, unreliable, poor performance – The V40 has never kept our wine at a consistent temperature and after 3 years, it’s failed completely. If I had paid $300 maybe I might expect that, but these 40 bottle Vintec are over $1500 and for that I expect MUCH better. Avoid Vintec. Their warranty is absurdly short, and therefore even they don’t trust their products to be reliable.  Show details

Worked well - until it didn’t – I had the same issue with my Vintec - worked great until about 2 1/2 years old then won’t stay at temperature. Think it’s The compressor and tried to repair it myself but no luck - probably needs a new compressor. Expected more for the money. Perhaps a different fridge with thermo electric instead of compressor might be the answer.  Show details

Planned obsolescence at it's finest – Like many posters on here my Vintec has now popped up to 26 degrees from the 18 degree set point virtually to the day of the 2 year anniversary of purchase date so, of course, probably out of warranty. I had this issue when I first bought the fridge in September 2015 and Vintec were outstanding in getting the fridge fixed (twice). Now that Electrolux owns Vintec I await their response to the latest problem. Will report back.  Show details

Stay Away – Ours has been nothing but trouble. It was replaced twice under warranty. Every time there is a power blackout you have to reset it. This week it would not reset. It was very expensive at the time and I certainly will not be buying another Vintec when it's time for replacement - which could be soon by the look of it. Apparently Electrolux… Read more

has purchased Vintec. It's a real pain trying to contact them. Having to go through all the prompts etc. I was trying to contact them to find an authorised repairer (normal electrician/refrigeration specialists) do not want to go anywhere near them. The closest repairer to us is 40 minutes away and only visits our area once a week - which is the day that I work. I rang several refrigeration specialists and electricians and the minute I said it was a Vintec - they were not interested. One man told me it is a nightmare to try to get parts for them too.

We have an outside under counter bar fridge that we purchased from Bar Fridges Australia and it has not missed a beat and is outside. Yes it was expensive too, but at least it works.

Expensive Landfill – We have now had a total of 4 Vintec Bar Fridges. Yes they look amazing! That is where the compliments finish. Unfortunately not one of the 4 fridges have done what fridges are designed to do and that is keep cold. My husband wants cold beer not tepid beer and the wine fridge is cooler outside the fridge than inside. Have had many technicians… Read more

come and "fix" them and I have also been told by the technicians that they are not designed to be 'cold'. Do your self a favour and purchase another brand. Vintec listen to your customers and fix this disastrous, expensive product.

Great when it worked – Purchased mine during a Penfolds Promotion and apart from taking nearly 6 months have been very happy with it, quiet, kept even temp for last 2 years just beautiful. I must have jinxed myself though as within a week of recommending it to a friend for a xmas present for her husband I noticed the temperature gauge had shot up to 24. I have tried… Read more

everything but sadly even after turning off overnight it now has a temp of 26:( all my beautiful wine I purchased from Penfolds including two classic old bottles of GH have more than likely turned to vinegar, they are back in the old pine $100 wine rack back under the garage. I will contact Vintec as Glen did but I am not holding out much hope as mine was purchased maybe 2014 and sure to be out of warranty. But I feel so bad about recommending them to my girlfriend, my only hope is she purchased a newer improved model.

Faulty Product…wouldn't recommend – Unfortunately mine hasn't worked properly since day one…I purchased the fridge with my Westpac Altitude Rewards points ($1500) in 2011 when renovating our home, unfortunately the fan noise was a major issue and under warranty a 'repair or adjustment' was done by Vintec…the unit seem to work OK but not great for only next 3 years…..since then I've… Read more

had the unit turned off for the past 12 months thinking it shouldn't be a problem as it wasn't being used. I recently turned it on to get it up and running and discovered it now doesn't cool at all, fan, light work but nothing else, just says 28 degrees even though I have scrolled the up down buttons to lock in temps…..Total waste of my time and especially my points…I'm selling my home and thought this would be great to include with the sale, now it has to be excluded and probably thrown out as it isn't worth spending the money on, I would avoid buying this product as it has no real longevity for the expensive price tag. Very disappointed indeed.

Great product support – Our original Vintec performed flawlessly for 3 years, then lost gas through compressor leak....Vintec offered repair at their cost or replacement with new unit....we went for the new unit & it turned up as promised, the old unit was taken away by the delivery guys. So we are happy campers!  Show details

complete compressor rebuild at a cost of $800. 2 Year Warranty – I bought this fridge as my wife loves to drink wine . It was all installed professionally and like other users just after 2 years it started to play up. I would set the temp at between 5 degrees and 12 degrees and it would not go below 24 degrees. I had a repairer come out who told me it would need a complete compressor rebuild at a cost of $800.… Read more

For $800 I would rather go and buy a $400 wine fridge, non Ventec and replace it every year if it needed it.

2 Year Warranty - Lasted 2 Years – Bought my Vintec in the Penfolds promotion in July 2014, guessing it was delivered 16 weeks or later....hopefully still in warranty...stopped cooling, fan working, compressor humming, so expect gas has failed from...will call Vintec tomorrow but don't expect much from this online feedback...had a Eurocave that has not missed a beat since 2000. … Read more

UPDATE: phoned Vintec today, received really excellent service, 5 minutes on phone and offered to replace fridge...well done Vintec, things go wrong it's how you respond that counts...

Same Same – Same problem as all the others here.just stopped getting cold. Vintec service charge $165 to find all the gas had leaked out and it would cost $750 to fix . Unit was just over 2 years old and out of warranty. I have a 20 year old bear fridge that still has the same gas . The Vintec unit is obviously not what you pay for.