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Virgin Money Go Account

Virgin Money Go Account

3.6 from 8 reviews · View Statistics
See the Best Transaction Accounts in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Virgin Money

Reviews

3.6
8 reviews
  • Transparency
    4.0 (7)
  • Ease of Application
    4.0 (5)
  • Rates and Fees
    4.2 (5)
Previous
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Andrej M
Andrej MGreater Melbourne (Inner), VIC
  • 7 reviews
  • 2 likes
  • Verified

Great app and customer service

published

My account was ready to go in a day. I downloaded the app but could not log in for the first time so contacted the support. It turned out that there is another Virgin Money app on Google Play Store. I got scared and thought it's a scam/fake one but maybe it's just the UK app. Anyway, Will navigated me to the right one and I was there immediately. Send some money there, arrived in seconds. The debit card came in a few working days so everything works as a charm. The app is really great, easy to use, great design. Do not understand one of the reviews below, it really is one of the best apps I used in terms of design and usability.

Transparency
5/5
Ease of Application
5/5
Ben P.
Ben P.Perth, WA
  • 2 reviews

5000 Virgin Money points when you sign up - Code:

published

Great rewards and points program for using a normal everyday bank account, great offers and discounts with partnerships including the iconic, Hello Fresh and Puma

Great app and easy to use

Transparency
5/5
Ease of Application
4/5
trompfy
trompfyGreater Melbourne (Outer), VIC
  • 228 reviews
  • 69 likes

Excellent customer service

published

My ID got compromised and an account was set up with out my knowledge so they transferred the money back into my Westpac Choice Basic Account straight away, which was extremely nice of them to do that for me.

Transparency
5/5
Ease of Application
5/5
Phuong T.
Phuong T.
  • 5 reviews
  • 1 like

High interest savings account if you open a boost account at the same time

published
Transparency
5/5
Ease of Application
5/5
Transaction Accounts

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John N.
John N.Hunter Region, NSW
  • 42 reviews
  • 102 likes

INDIANS made this App; crashes whenever you try anything

published

Virgin, Hire some Aussies, please. It's obvious that a bunch of INDIANS wrote this App. Can't open an account, it crashes. Can't use the app, it crashes. What a piece of crap!

Transparency
1/5
Ease of Application
1/5
frank
frank
  • 7 reviews
  • 3 likes

Invalid BSB number

published

The BSB number of Go account is not recognized by some merchants, it's disappointing I can't use the account even I want to. There is no NPP payment. Reward is fairly good. Hope management fix this soon,

Incentivised Review No
Chris Tina
Chris TinaPerth, WA
  • 3 reviews
  • 1 like

Shickongly bad app

published

Opened up a Go account and savings account. Went well for the first few days then suddenly am unable to send money via Pay Anyone. It kept telling me that I'd gone over my daily limit...except I hadn't. Been ongoing issue and when I called to tell them, apparently it is a known issue. A heads up would of been known. Decided to cash out my Reward points...kept getting oops ther is a problem error message and Virgin has no idea why. Turns out that OSKO can only be used via Pay ID as well. Not impressed. App is quite slow and laggy. Hands down the worst banking app I have ever used.

Transparency
2/5
Incentivised Review No

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simmo
simmoGreater Melbourne (Inner), VIC
  • 20 reviews
  • 18 likes
  • Verified

Incredibly easy to set up a transactions account.

published
Transparency
5/5
Incentivised Review No

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