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Virgin Wines
4.0 from 593 reviews

Great wines - great service

All the wines I have ordered have been fantastic. I also like receiving the calls every now and then and the staff are always very helpful. Love the discounts too

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Not too bad at all!

Good selection of red wines but not sure the hype stating over $20 a bottle normally is acurate I've tated better wines in this price range but for the price i paid not bad.

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Pretty pretty good!

Limited range, but growing. Quality is very good for the price paid. Good value. Not mainstream wines, however this allows you to find some real gems. Range of international wines is improving too. Give them a go.

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1 comment
Hi Mark, Thank you for your fantastic review, we really appreciate your support and recommendation. Our team of wine buyers are constantly travelling Australia and the world to source out more low-yield, boutique wineries that we can share with our customers - we'll always keep you up to date! All the best, Virgin Wines team

received unordered wines

1. Accidentally ordered 12 bottles of wine while trying to order 2 cartons of special wines (each of 12 bottles plus 2 wine glasses and bottle of bubbly free offer).
2. cancelled order, but missed despatch.
3. Decided to keep original accidental order - confirmed with Virgin wines
4. received 1 carton of 15 bottles and 1 carton of 9 loosely packed bottles of wine
5. totally confused as to where last 2 cartons came from???
6. but appear to have been charged for all 3 cartons??

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1 comment
Hi TRT, Thank you for taking the time to leave a review, however, we are very disappointed to hear that you're still experiencing issues that haven't been resolved. Of course, we want to ensure that the outcome is swift - we have sent you a private message, if you could please respond to it, that would be most appreciated. Warmest regards, Virgin Wines team

Didn't remember my preferences

I didn't actually order any wine. A deal popped up on my AMEX App, and I 'saved' it, in case I wanted to buy some wine, then suddenly I was charged $180 for a box of wine, then reimbursed as per the deal.
I have ordered with Virgin Wines before, and spent a while putting in my preferences, and I got no wine that I actually like.

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1 comment
Hi Melissa, Thank you for taking the time to leave a review, however, we're very disappointed to hear that you're receiving wines that you don't enjoy. We have sent you through a private message and we look forward to hearing from you shortly to have this resolved. All the best, Virgin Wines team

Good selection

I'm enjoying tasting the different wines - something new every time. The only downfall - I have noted on my account that I don't like Chardonnay, but they keep slipping some in.
Overall - good quick delivery and reasonable price.

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1 comment
Hi Pam, Thank you for taking the time to leave us a review. While we are very pleased to hear that you're enjoying the wines, we're also disappointed to know that you're still receiving wines that you don't enjoy. We have sent you a private message so we can have this resolved for you. All the best, Virgin Wines team

No dramas

Good selection of wines that were well priced. Delivery was quick and everything arrived intact. Happy to use them again. And the Velocity points attached to the purchase, were a nice extra

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1 comment
Hi Ross, Thank you for your most generous review. We're very happy to hear that you're enjoying the selection and the service as well. Of course, you'll always earn Velocity points from us (3 points per dollar!) and we look forward to providing you with great offers in future! All the best, Virgin Wines team

not good

The wine I have tasted was of v poor quality - x2 bottles went straight into the cupboard for cooking. Not too keen on opening more! I get that it was cheap but thought it would be drinkable

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1 comment
Hi Ciaran, Thank you for your review and we're very sorry to hear that you have not enjoyed wines that you have received from us. We want to assure you that all of our wines are covered by 100% satisfaction guarantee, which means if you receive a wine that you don't enjoy, you don't pay for it! We have just sent through a private message to you. We look forward to hearing from you so we can resolve this for you. Warmest regards, Virgin Wines team

Excellent service.

Delivery was quick and efficient. Only downside is that there is not enough space to record special delivery instructions. I could not fit all the instructions on the order form .

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1 comment
Hi Mark, Thank you for taking the time to leave a review. We're happy to hear that you're enjoying the service, thought, we're sorry to hear about the delivery instructions not fitting. We certainly would like to help with that - if you'd like to give the team a call on 1300 663 803, we can have it resolved for you. Warmest regards, Virgin Wines team

Excellent wines

Have been using Virgin Wines in the UK and Australia and have had superb service receiving excellent wines at a reasonable price with fast and efficient delivery service, would recommend

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1 comment
Hi Elizabeth, Thank you for your absolutely fantastic review. We are very pleased to hear that you are enjoying the great wines and service to match! We're also very grateful for your recommendation and we look forward to sending you out more of our fabulous range in future! All the best, Virgin Wines team

Great wines, great service!

Wines have been great, fantastic variety.

Customer service has been just impeccable.

No obligation to purchase more than one box, fairly simple to defer or cancel deliveries.

Have really enjoyed being a part of this.

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1 comment
Hi Trevor27, Thank you for your wonderfully generous review. We're so pleased that you've not only been enjoying the wines, but the services as well. We very much look forward to letting you know about your future selections and supplying more great wines! Warmest regards Virgin Wines teams

Red wine

Always has top quality wine, quick service delivery and just love the taste of their wines. Subscribe to different wine clubs but have to admit Virgin wines are the best

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1 comment
Hi Colleen, Thank you for your most generous review. We're so happy to hear that you're enjoying our fantastic range of wines! We're very grateful for your loyalty and custom, and we look forward to keeping your wine rack topped up in future! All the best, Virgin Wines team

Satisfied

Enjoyable wines, I’ve never been disappointed. Save 5 stars for top expensive wines. I’m not a wine buff, just enjoy a nice, easy on the palette wine.
Maximum number of words would be easier than a minimum !

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1 comment
Hi Carole, Thank you for your wonderful review. We are very pleased to hear that you're enjoying the wine - you certainly don't have to be a wine buff to know what you like! We look forward to providing your with our fantastic range in future! All the best Virgin Wines team

Love reds!

Love receiving cases of red wine, prompt delivery at good prices, haven't received a bad red yet. Keep up the good work virgin, don't stop sending me beautiful wines. Thanks

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Hi Jane, Thank you for your most generous review! We're so happy to hear that you're enjoying our selections and we will always look forward to sending you out more of our fantastic selection in future! All the best, Virgin Wines team.

Hassle free, great wine at best value

I subscribed to a few different wine clubs but the wines from Virgin are so much better than the others in terms of quality, tastes and values for the similar prices spent on a dozen bottles of wine.

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1 comment
Hi Lincoln, Thank you for your fantastic review. We're very pleased to hear that you're enjoying our wine club service and we look forward to supplying you with more great cases in future! All the best, Virgin Wines team

Great Wines

This is the second dozen we have purchased and the wines have been first class. We love our Shiraz and value for money and the wines we have purchased from Virgin Wines have met this criteria

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Hi Andrew, Thank you for your most wonderful review. We're very pleased to hear that you're enjoying the wines you've received from us. We certainly look forward to supplying you with great wines in future! Warmest regards, Virgin Wines team

Try it

Good prices. Interesting range. Quick delivery. Would suggest looking at fine print as some wines vary from those pictured.

Otherwise, some interesting drops and better value.

Give it a go. Bonus points are always good as well.

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1 comment
Hi Jay, Thank you for taking the time to leave a review. There are occasions where we experience small breaks in supply of wines which is why some of the wines may differ to those advertised. Rest assured, we always substitute with wines of similar style at equal or greater value. I hope that you continue to enjoy the selections when you purchase! All the best, Virgin Wines team

Good offering and service

I was hoping to get a variety of Reds and ended up with not only reds but some whites that complete the ordered.
Good wine selection and good service in total

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1 comment
Hi Jose, Thank you for taking the time to leave a review. We're glad to hear that you have been enjoying the selections of wine and we look forward to keeping you stocked up with fantastic wines in future. All the best, Virgin Wines teams

Imaginary name ----- excellent wine.

Offered a mixed dozen of reds, inline with my perceived taste and I mentioned that the Black Pig was an excellent wine and ended up with an extra 3 of them.
I would not have tried it from a wine store at $20 - 25 a bottle but it came as part of "we think you will like this" and I loved it.
An experiment in tasting with an outstanding result.
This applies to 90% of the suggested wines and as the starter pack has 2 of each wine you really do take a lot of the guess work out of buying personally unknown brands of wine.
Let's face it if you tried ever new wine that comes onto the market you would probably reject 50% of them and become an alcoholic in a week! All the guess work is taken out of the trying to find a good wine and the OH&S implications!

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Hi Peter, Thank you for your most generous review! We're very happy to hear that you are enjoying our wines, especially our famous Black Pig range! We pride ourselves on doing the hard work so all you have to do is enjoy the wine. We very much look forward to keeping your wine rack stocked with our fantastic range in future! All the best Virgin Wines team

Great Variety of Wines

I love purchasing from Virgin Wines. It is a very easy process and the service and wines available are wonderful. They have a very good selection and price range to choose from.

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1 comment
Hi SuzyG, Thank you for your fantastic review. We're very happy to hear that you have been enjoying not only our range, but also our services. We look forward to keeping you stocked up with our great range in future! All the best, Virgin Wines team

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Questions & Answers

I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good
1 answer
Hi fritz van, Thank you for your question there. We have just sent through a private message as we need to confirm your customer and order details - we do not allow this on public forum. Look forward to your response. All the best, Virgin Wines team.

I ordered 3 cases of a special promotion in july which incuded 2 glasses and 2 bottles of red at a cost of $ 130 a case have been received but I forgot to take the details of this offer is there anychance you could forward me the details wines all good
No answers

Do you have to buy wine every month? i.e. is there a commitment?
3 answers
No you do not have to buy every month Just buy what you need and when you need itHi Neil, You do not have to buy every month if you do not want to. You can purchase one-time offers, or introductory cases to our wine plan memberships. But even when on these plans, if you feel that it's not working out for you, you can cancel out whenever you like. There's no membership fees, or tie-ins. All you have to do is let us know. I hope this helps, and if you have any further questions, please do not hesitate to contact us. Cheers, Virgin Wines.Thank you.

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