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Vively

Vively

 VerifiedABN: 54654451680
Vively
4.5

202 reviews

Positive vs Negative
90%10%
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Rates and Fees
4.2

 AI reviews summary 

Pros
Health data visualisation: The app presents complex blood biomarkers and glucose data through clear, intuitive graphs and scorecards that are easier to interpret than standard pathology reports.
Comprehensive testing: Baseline health checks cover a wide range of markers, including metabolic, hormonal, and nutritional data, providing a more detailed overview than typical GP screenings.
Real-time glucose feedback: Continuous Glucose Monitors (CGMs) offer immediate insights into how specific foods, sleep, and exercise impact blood sugar levels.
Expert support: Access to qualified dietitians and nurses for follow-up consultations helps in understanding results and implementing practical lifestyle changes.
Cons
Subscription management: The transition from a one-off test to a recurring monthly subscription is often unexpected, and cancelling these automatic payments can be difficult.
App and syncing issues: The platform experiences technical glitches, including inaccurate AI food logging and inconsistent data synchronisation with CGMs and fitness trackers.
Upfront cost clarity: Hidden fees for additional tests, consultations, and memberships can lead to a higher total spend than initially anticipated.
Support response times: Communication through the app and email is sometimes slow, with delays in receiving test results or addressing technical faults.
Verdict

Vively is valued for its comprehensive blood panels and user-friendly data visualisation which empowers proactive health tracking. However, the service is frequently hampered by a confusing subscription model and technical inconsistencies within the app. While the clinical insights are detailed, the administrative experience and unexpected costs are common points of friction.

202 reviews
5  Linda H  · The information regarding results is given in a user friendly way .Its presented in an ordered manner that’s easy to understand Further support is offered .
5  Mike  · Every part of the process was a breeze. Fast delivery, easy instructions, great app with insightful and actionable data. Highly recommend.
5  Danielle v.  · Learnt a lot about the impact of food and exercise on my glucose and energy levels.
5  Josh  · Great service and prompt responses. Informative on test results when digging deeper into each question
5  Delila P.  · Vively is an awesome tool. Gave me some really valuable insights about my health and the practitioners are experienced and helpful. Would recommend!
3  Clayton pritchard  · Data and results are useful but on-line support is limited and not overly helpful
Paul D.
Paul D. QLD 4 posts
   Fair Incentive

Vively CGM system is best glucose monitor and App on the market. Weight loss results were amazing 16kg by monitoring my glucose levels to the recommended band width. Daily food diary is similar, accurate and easy to use and the same goes for the App overall.

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dicemar1
dicemar1 3 posts
 

My order arrived promptly with very clear instructions on downloading the App and then placing the device on my arm. Easy process and a great learning for me on my body's response to what I eat! Show reply

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Deb
Deb 3 posts
   Fair Incentive

So far I have paid 200 dollars A consultation for the blood test Consultation with another Doctor for results Endless emails to be able to log on to the website Still freezing unable to input any relevant data to get a plan moving forward So not overly optimistic

Vively
Vively    

Hi Deb, Thanks for the honest feedback, and sorry it’s… Read more

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Reviews with attachments

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Miranda
Miranda 2 posts
   Fair Incentive

I was looking to get some private blood tests via an online health provider. There are a lot of options out there now, and a lot of tests to choose from. I chose Vively and their Baseline Health check test for the following reasons: 1. I had read an article by the founding Dr, Dr Michelle Woolhouse and her philosophy and reasoning aligned with… Read more ·  1

mine. 2. The cost of the Baseline Health check is very reasonable for what it covers. 3. The Baseline Health check had all the important biomarkers I was interested in checking. 4. I didn't have to sort through loads of options, just one test option that covered the basics. 5. I am looking to try a CGM in the future and I can do it through Vively.

The customer support before/during/after the test was good and I also like the Vively App - I found it attractive, clear and easy to use.

I would recommend Vively Baseline Health check if you are looking for a private blood test that offers a simple one step test to get a good overall check in on your health.

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Nelson Y.
Nelson Y. NSW
   Fair Incentive

"I am 66 years old with prediabetes, so I don't qualify for government subsidies, making this continuous monitor quite expensive for me long-term. However, I am willing to save money elsewhere just to afford it because it gives me real-time clarity on my blood sugar levels. It's a truly invaluable health tool." Show reply

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Sarah
Sarah VIC 10 posts
   Verified

I recommend Vively to EVERYONE (well perhaps I should say ANYONE who is willing to listen to me at least). After being diagnosed with a Thyroid Condition that doctors told me they couldn’t explain and just had to wait until my TSH reached 10 so they could medicate me (and me not WANTING to be medicated) i realised that Doctors are pretty much just… Read more ·  1

salespeople for the Pharmaceutical industry and if you want to be healthy and WELL, then you need to take your health into your own hands. Vively allows you to do just that. Instead of waiting to get sick and then putting yourself on medication…Vively allows you to monitor your wellness. It’s the best thing EVER and I think all employers should get it for their employees so that we can have a healthier Australian population.

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Ursula
Ursula 3 posts
   Verified

I got my bloods done through Vively. They emailed me the request form and I went to my local pathology Centre and bloods were taken. A week or so later my results came through. I had 70 biomarkers tested and could view the results myself. I’m a registered nurse & I was thrilled that my biomarkers were at 10 years less than my age. I had a chat… Read more ·  1

and got advice re my 3 non ideal results. I will definitely do their full panel of tests every year. $99 a month for 2/3 months to get the best advice Early markers of ill health are very useful to know.

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H A.
H A. NT
   Fair Incentive  Verified

Until I was about 35, I could eat anything and never put on weight. Over the past year, though, I’ve really struggled with both my physical and mental health. Despite raising the possibility of perimenopause at my last five doctor appointments, I was repeatedly dismissed! I knew something else was going on! I could feel it. Using Vively has been… Read more ·  1

incredible for pinpointing what’s actually causing my spikes. Seeing the huge sugar surge during a panic attack was unreal! Having that visual insight and the support to make small, practical tweaks to improve my overall health has been life-changing. I’m genuinely excited to see the long-term results. This has been an absolute game changer for me.

Hey, use my code to get $30 off your Vively glucose monitoring kit.

Code: WNVWML9Q Sign up via www.vively.com.au

Latest follow-ups

bronros
bronros VIC 75 posts
   Fair Incentive  Verified

I joined Vively 2.5 weeks ago, downloaded their app, connected my Fitbit app to it, then started logging my food and drink intake. Five days later,… Read more ·  1

I received my Continuous Glucose Monitor (CGM), and downloaded the LibreLink app (which also connects to the Vively app). I also got a 15 min video chat appointment with a Vively dietician, who was super nice and helpful. You get emailed lots of info, all really helpful and useful, plus the Vively app has lots of info. It's a little overwhelming initally taking it all in and quite time-consuming logging everything you eat and drink (super important), but after a week I got the hang of it and the food logging got a lot easier (especially if you tend to eat the same foods, you can save them in the app).

Applying the CGM to my arm was very easy, it monitors your glucose levels for 2 weeks. Yes, there was a brief moment or two of soreness when it attached to to my upper arm (a tiny filament goes into your skin) but after that, you'd never know it was there. It's held in place with a sticky adhesive and a cover patch that you stick over it. Monitoring my food intake and watching my glucose levels go up and down in response to what I eat and drink has been quite a revelation. I discovered that refined bread really spikes my glucose, it's not my friend. I have completely changed what and when I eat. It's not that hard to keep your glucose level - avoid highly processed foods (they're everywhere) and sugar - and exercise more. In less than 3 weeks I've lost weight and I am eating so much better - and it's influencing my family too.

What I also really like is that you can 'chat' with your dietician on the Vively app and ask them as many questions as you like. The app has 3 main tabs: TRACK (glucose levels, nutrition, fitness, sleep, resilience, weight, food, exercise, journal, metabolic health), GUIDE (Learn, Action), CHAT (Dietician, tech support). General support and tech support from Vively employees has been prompt and helpful. Highly recommended!

 Follow-up  · It's 5 weeks since I wrote my first Vively review and 7.5 weeks since I started using the Vively app with the CGM. I have totally changed the way I eat - observing how my meals influence my blood glucose levels in real time was such an eye opener. Initially my glucose levels were going quite high after eating a meal, sometimes crashing - mostly… Read more

 Follow-up  · It's now a year since I joined Vively and monitored my blood glucose and diet via a CGM and the Vively app. On reflection, it was a lot of work entering all my food intake into the app and making sure I had the quantities right. But it was also… Read more

Taylor
Taylor 34 posts
 

I only found Vively after my husband did a research product on jetlag that used a CGM (we don't have diabetes). I saw the output that he was seeing from a CGM and it was fascinating. I felt it may help me understand why I feel tired all the time and… Read more ·  1

when I genuinely need sugar v water for example.

So far I have been really impressed with the output. I am taking it day by day but for example I changed my breakfast this morning because my spike from a piece of toast was through the roof. This morning I just had eggs no bread, which I also love for breakfast, and no spike. I have also been drinking water when I feel tired and my glucose level is fine. It will hopefully help direct my diet to a better spot and potentially help me improve my metabolic health.

I am considering the wider offering but taking it day by day given too much at once can be overwhelming.

So in short I highly recommend giving CGM a try to help with your health. The app is easy to use and understand. It appears easy to also add on other functions as well.

 Follow-up  · I used the cgm for the full 14 days but in honesty had the insights by day 10. I’ve changed habits and plan on using another one when I have more exercise in my day to see if that also makes a big difference. I didn’t use any of the support functions as this was just a starter for me.

Pfe
Pfe 7 posts
   Verified

Deceptive Baseline blood test - looks like a once off cost but they slap you with a subscription and then won’t refund you. Check Trust Pilot Reviews for similar stories.

 Follow-up  · Vively tried to steer me towards using the subscription they lured me into signing up for and only partially refunded me after much argument. Their clever marketing pitch and unclear subscription terms are going to cost them in the long term.

In-depth reviews

Loz A.
Loz A.
 

I've spent over 22 years in health and fitness and I've seen every wellness gadget, fad and miracle fix under the sun, so I went into Vively with my sceptic hat firmly on. The last thing I wanted was another bloody test where I'm told everything's "normal" and sent on my way, but Vively turned out to be a very different experience. It starts with… Read more ·  1

the Baseline Health Check, which covers more than 70 markers across heart, metabolic, liver, kidney, thyroid, nutrient and inflammation health. Instead of just telling you whether you've scraped in under the "you're fine" line, it shows you how close you are to optimal, with everything explained in plain English inside the app. The process was easy too, a quick referral, a trip to a local collection centre and the app did the rest.

Then came the glucose monitor, and that's where the lightbulb really went on. Seeing in real time how my body responded to meals, sleep, stress and training was eye-opening, and some of the results surprised even me, like the foods I thought were "healthy" spiking me harder than a cheeky treat paired with protein and a walk.

What I love most is that it's not about restriction or shame. Between the bloods and the glucose data you get a clear starting point, practical insights and small, doable tweaks instead of another rigid rulebook. No guessing, no Dr Google spiral, just personalised feedback you can build real, sustainable habits around and retest to see your progress.

If you're tired of being told what works for "everyone" and want to know what works for you, Vively is worth it. Just know it's a membership, so check the terms when you sign up.

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Dion H.
Dion H.
   Fair Incentive

Vively is an amazing way to increase you knowledge about your body and how it responds to foods relative to type two diabetes. I used it religiously for a year and I got my blood sugar levels completely u der control. I have continued the habits I have learnt which extend well beyond just what I eat, more specifically the quantities and the timing… Read more ·  1

of my food. I learnt so much through the app and knowledge is really freedom in this case it allows me to live a better quality of life and to understand fully the implications of my eating and sleeping decisions. I am grateful to have found Vively and I had to subscribe from New Zealand as we don’t have anything like it here. I am officially no longer pre-diabetic which is fully because of the knowledge and insights gained from Vively. Up until finding Vively I was told by a diatician that specialised in diabetes that maybe I was just going to be diabetic and I should get used to the idea. Vively saved the quality of life that I can have and with that also extends my life into the future. If you are unsure then give it a good go at least 6 months and I’m sure you won’t regret it. Thanks Vively

NTT
NTT
 

I found using a CGM confused rather than helped me in terms of how specific foods affected my glucose levels. It was impossible to separate out whether a spike was a result of food or because of the time of day, how I’d slept, frustration at my kids, etc. And given you need at least 2 hours to see a full spike/recovery cycle, if you are a grazer… Read more

you can’t tell which food creates which change in levels. Vively’s app didn’t help as it rated all my food choices as at least 6/10, even when I’d eaten something like an almond croissant or choc chip biscuit. The information articles also confused me as to whether I should expect a single or double spike in the hours after eating.

Another reason I won’t use Vively again is their CGM provider has changed. You now have to download an app which requires seemingly unnecessary access to your information, including content, which is then stored overseas and is legally accessible to that country’s government.

Overall it didn’t provide useful information on my body or help me make better choices and if I used a CGM again I’d just buy one direct rather than go through Vively as there was no value add.

Vively
Vively    

Hi NTT, thanks for sharing your thoughts!

Positive reviews

Eve H.
Eve H. NSW
 

I am so grateful to this team from Vively and especially Kim, she is so kind, supportive and knowledgeable. The app is brilliant and the testing shows you exactly where you’re at, I highly recommend. Thank you so much again. I really appreciate the support Show reply

Mitch
Mitch 26 posts
 

I recently did the Vively Baseline Health Check and found it genuinely insightful. It flagged markers and gave me a clearer picture of my health in areas my GP doesn’t ordinarily check for in a standard blood test. Seeing the results against optimal ranges (not just the broad “normal” lab ranges) and getting the context in the app made a real… Read more ·  1

difference. Sometimes peace of mind is worth it, and at $99 it felt like a steal for the depth of information I received. I also really enjoyed the app — checking and understanding my results was straightforward and well presented. Overall, a solid experience if you’re looking for a more thorough baseline beyond the usual GP panel. Highly recommend for anyone wanting proactive insights into their health.

Vicki G
Vicki G NSW
 

Vively’s customer service is second to none! The support I received every step of the way has been outstanding. The team was incredibly helpful in addressing my initial concerns, explaining the process in detail, and providing clear, easy-to-follow instructions on how to proceed. I felt genuinely supported throughout the entire experience, which… Read more ·  1

is a rare thing these days. I have no hesitation in recommending Vively to anyone considering signing up. You’ll be in great hands!

Negative reviews

JLA
JLA QLD 4 posts
   Verified

What was delivered was satisfactory, but it fell short of what had been promised. Delays and poor communication appeared to be used as leverage to extract an additional payment. Based on my experience, I found this organisation's business practices aggressive and manipulative. I would be very cautious about dealing with them again.

Vively
Vively    

Hi JLA, Thanks for the feedback, and I’m sorry your… Read more

Lisa
Lisa
   Fair Incentive

From my questionnaire, it was suggested I get another test, another $199 on top of the original $99. When the test results came back, it was suggested that I take a 15minute walk after eating healthy meals and to take another couple of tests, at further cost. I contacted my person on your site after a week, suggesting we should be doing something… Read more

else to help my low thyroid. I didn't receive a reply. After another week I received a "How are things going"message from someone else on the team. I stated I had messaged and received no reply. An apology was forthcoming, but then really just pay more money for further tests. My membership was extended for a further week. The Doctor from HotDoc was so much more helpful and I received a followup from him. Wasted money. Also I was told I had a credit of $37 to put towards tests, If the tests did not cost what I was charged, I should have received a refund.

Vively
Vively    

Hey Lisa, Thanks for taking the time to share this, and… Read more

Maria R.
Maria R. VIC
   Fair Incentive

I went to Vively to get some answers re: my metabolic health and weight loss journey during menopause. I have done 2 x full blood tests and a hormonal test. I have felt on my own with the results but today I spoke with dietician Ellen and it is the first time I have felt supported while using the APP. I look forward to working with Ellen over the… Read more

next 2 months and hopefully I will be able to review this experience more highly. The APP also needs to stop pushing more tests and devices with more $$$ required with no discussion with a human. Not very useful and makes the experience feel like a constant money grab.

Vively
Vively    

Thanks for sharing about your experience, Maria! We'll keep note of your suggestions.

Recent reviews

Rachael
Rachael VIC 4 posts
 

Vively has been a game changer for me and my health journey. The app is easy to use and has helped me better understand how my food choices affect my body. What I value most is the support from the nutritionist. Having someone review my blood test results and provide personalised recommendations has given me confidence that I'm making the right… Read more ·  1

decisions for my health. The advice has been practical, supportive, and based on my own individual needs. I've learned so much about nutrition and have made positive changes that I believe will benefit my long-term health. I highly recommend Vively for anyone wanting more personalised support.

Find out how Vively compares to other Digital Services

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ChickaGurl
ChickaGurl 5 posts
 

I have used Vively CGM monitoring program and it is excellent to really see what is happening inside your body. What different foods trigger responses etc. It definitely helped me get to know my body and the sessions with the nutritionist were great to help guide along the process and really understand what the report was saying and how to make adjustments Show reply

Lou
Lou QLD
   Fair Incentive

Apart from the obvious benefits of the CGM regarding improving health and wellbeing, Vively have been excellent in responding to to my emails regarding faulty CGMs and have made that process seamless. Show reply

Emma
Emma NSW 2 posts
   Fair Incentive

Vively made it easy for me to get a comprehensive overview of my health through bloodworks. The personal phone consultation with the nurse ensured all boxes were ticked. Highly recommended. Show reply

Ralf
Ralf WA 2 posts
   Fair Incentive

I've been using Vively for some time now and have had a very positive experience. The online support team is quick to respond and always helpful, and the tips and guidance provided through the platform are practical and easy to follow. What I find most valuable is the regular three-monthly check-ups. Each review has uncovered something that I can… Read more ·  1

improve or pay attention to, which has helped me stay proactive about my health. Overall, it's been a very worthwhile service and I'd happily recommend it.

M. Richardson
M. Richardson 4 posts
   Fair Incentive

I am so glad I did Vively as I had such good experience. It is so much better than your normal blood test from a GP as here it goes way deeper into your health and you can’t get that from a normal blood test. Then a nurse follows up with you and that’s all inclusive and they explain your results and you can ask questions. Also you get your… Read more ·  1

biological age what I loved. Highly recommend this company if you really want to know what is happening inside your body !!

Katie H
Katie H VIC
   Fair Incentive

The Vively CGM was really easy to use. The data that I got from using it for two weeks really helped to educate me around foods and eating habits that were contributing to my individual blood glucose spikes, which then enabled me to make personalised changes, rather than relying on a "one size fits all" approach. The Vively team are very knowledgeable and have been super helpful with their support. Show reply

Cristie
Cristie
   Fair Incentive

I found the blood test were fascinating. I learnt so much about my body. I was happy my age was lower the my actual age by 6 years. Will do another blood test soon. Show reply

Mark
Mark
   Fair Incentive

I've found Vively to be a useful tool for building awareness around key health markers and lifestyle factors. The information provided is clear, easy to understand, and has helped establish a solid baseline for tracking my health. For now, I'm comfortable monitoring and tracking this information through my own systems and routines. While the… Read more ·  1

standard insights have been valuable, I'm not currently looking for additional testing. That said, I will consider undertaking Vively's deep cholesterol panel in around three months to gain a more detailed understanding of my cardiovascular health and to assess any progress from lifestyle changes made since establishing my baseline. Overall, Vively has provided good quality information and a useful starting point for personal health tracking and decision-making.

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