Volkswagen Golf Mk7.5 (2017-2019)

A great car but with a few part cost issues – We have the fully-optioned AllTrack version. We love this car and it's comfortable, good on gravel roads as well as the highway, and great to drive. The motor is powerful enough for us and we can get excellent fuel consumption on a trip, down to 6.3l/100km. We love the wagon and the incredible load space. The safety assistance is great, the… Read more

adaptive cruise control is excellent. We have the panoramic sunroof, but admit to not opening it much! Back seat leg space is not great for the kids, but most of time there's only two of us. We drive about 25,000 km per year.

Some components are expensive to replace. We previously had a 2015 Alltrack and the water pump lasted until just out of warranty with a replacement cost of $2000. On the current model, the water pump failed, this time under warranty. So water pumps seem to be an issue. We've just had an alternator replaced, out of warranty at 103,000km, for $1850.00. (add a few hundred to these prices if you get Volkswagen to do them). Volkswagen services are also more expensive but they're only every 15,000km.

A reasonable ok small car – In mid-2018, my wife bought a VW Golf Comfortline 110 Tsi with 1.4 L turbo petrol engine and 7 speed DSG for her commuting to work and weekend shopping or socialising. I occasionally share the driving as well. In general the car has been performing reasonably well and to date (mid 2022) has done 40k Km, partially thanks to the Covid resulting in… Read more

my wife working from home since last year. The motor has presented no issue since new, starts with the first turn of the key, it is fairly quiet and powerful enough for both of us, ditto with the DSG gear box which has also been sweet and changed gears quickly/smoothly, very similar to the conventional torque convertor auto gear box. Both the motor and the transmission presented no problem so far. Overall, the car is zippy around town, the ride comfort is above average, handing and steering is good particularly cornering, and fuel consumption is very acceptable, around 7 lit/100km on average. Please note we don't do long drive with the Golf, so it's very much a town figure. On the negative side, the GPS is unimpressed and my wife complained about the menu and missing cities when entering the search input for new destinations. The car was serviced annually at a VW dealer for the first three years which is the warranty period, and the fourth by Stellar Mobile Mechanics who charged only half of the price of VW dealer. One issue with the car was the malfunction of the font passenger door locking mechanism (or the software) which prevented the door open when the other four doors are open. Even though the car's warranty is still valid, VW Australia refused the fixing unless we pay $250. Of course we didn't go ahead with this riff-off. Recently, when Richard Brown of Stella Mobile Services did a log book service, he reset the computer and greased the door lock, the issue was fixed at no cost to us. I don't hesitate to recommend Stellar Mobile Services to anyone requiring a service by an honest mechanics. And the price is half of what VW dealers charged us in the previous services. Worse still, I don't know what the VW dealers did to our cars. We intend to keep the Golf for another year or two before a new car update which could be an EV if these become more affordable.

Great car to drive - Just be mindful of Dsg issues – I owned my 2018 Golf comfortline 110 Tsi Dsg from new (Sep18-Nov21). It was a great car to drive the 1.4 engine is a great all rounder! It was quiet and comfortable with good fuel economy. Everyone always was surprised how roomy it was inside, it had great visibility and felt very well built. In July 2019 at 34,000kms I did experience clutch… Read more

slipping, Vw replaced the gearbox under warranty. All was running well till May 2021 when I started to experience the gearbox “chirping” between gear changes. Vw did a software update for me which did help but was a Band-Aid fix.

I really loved this car and was sad to see it go! Traded it in Nov21, 2 months after 3 year warranty ran out. Maybe I’m Vw crazy as I purchased another golf a My21 Mk8 Gti, let’s hope I have a good run with it.

Delightful Drive – Everyday use mostly in the city. Bought from and serviced by a major VW dealer. Chose R-Line to have more pleasing finish and features, but swapped in standard rims rather than low profile in order to achieve better ride. Chose the option with Adaptive cruise control - use this extensively on freeways and longer drives to avoid exceeding speed… Read more

limits. Maintained log book servicing roughly yearly- costs quite moderate and most services have been done mobile.

Plusses: ➕ Superb build quality. Excellent design. ➕ Comfortable and roomy. Wagon provides excellent volume for transporting 'stuff' ➕ Excellent economy with Blue motion- stop-start - regularly achieve 6.5 l/100k around town - 3.5 on a long run.

Negatives: ➖ Soft brake pads create annoying amount of dust - constantly have dirty front wheels - should be hybrid ceramic. ➖ The CD player is like an afterthought and whilst it is a bit anachronistic these days, my wife insists on her CDs. It is quite badly lit and difficult to use. ➖ The Infotainment screen is too small on this model. ➖ I find the lack of the electric tailgate an annoyance because I am used to having that in my Passat wagon ➖ Slow leak in water pump spotted and replaced at last service - most of cost borne by VW despite car technically being out of warranty.

Exactly the right car for me – I'm on my third Golf Wagon now. Perfect for me because it has the space for dogs, surfboards etc. without the cost of an SUV. It's comfortable and quiet to drive, still fits in a small car space and has the safety features I wanted. First two models were Diesel's and awesome.on fuel efficiency. The 2020 models only come now as petrol which… Read more

doesn't get the mileage. Bring on a hybrid electric for the next one!

As with all new cars, some features like the sunroof might appeal to a few but I'd rather pay less and go without!

A big failure – The A/C system is made in Japan by denso and this is the only good thing in this car, but the rest of thing easy to break toy plastic cooling system pipes all plastic after a few years will start cracking, it's money pit.

Unreliable car – Purchasing MY19 Volkswagen Gold 110TSi Comfortline 7sq DSG Hatch on the 18th of December 2019 has caused me nothing but distress and concern. The issue began on the 16th of November when my car got tolled to Berwick Volkswagen due to “gearbox in emergency mode, no reverse gear” causing my car to immediately stop working and get to a complete stop.… Read more

Hence forward, Berwick Volkswagen servicing team diagnosed my car within a week to conclude that my whole transmission is broken and will need a full replacement. However, I have been told there is a waiting period until my part comes from Germany. As Germany Volkswagen does not have any 2019 Golf transmissions available, and that I will have to wait for the next available one. Unfortunately, the team at Berwick cannot give me an estimated date because they are “unaware” of when the part will be available and when it will arrive in Australia. This is not good enough and beyond unprofessional. Therefore, to Volkswagen Australia, I am so disappointed to hear that you are not abiding by the Australian consumer laws. I have chosen Volkswagen with the peace of mind that if something goes wrong you will look after your customers. I cannot believe a company with your reputation and history will not honour their warranty agreements which clearly state that if there is a major fault you will replace my car for a new one or give me a refund. It clearly states that I am fully entitled to choose my remedy if it’s a major fault. To all definitions and all scenarios, my transmission fault is indeed a major fault. How can I even drive my car now knowing that my transmission and steering could fail me at any time. I already suffer from great stress and anxiety on a daily basis. I particularly chose to purchase your car with its top safety features for such reasons and for great peace of mind. I will not accept this car anymore, I will not put myself through this much of stress and anxiety once again. I have lost all and any faith in your company, I will never buy another car from you if my car isn't replaced, I don't feel safe and I don't believe that the repairs will be something that I can put my trust in going forward. I have done my research and contacted angry customers from your Facebook page regarding their Volkswagen cars and their issues. All have stated that they have had experienced horrible customer service, lengthy procedures and multiple repairs faults. Therefore, as Suzanne from head office suggested, I have every right to contest my rights and as a customer under Australian consumer law I WILL! Before that I will also ensure that every google review and every product review will hear of the atrocious customer service I received from Volkswagen.

Performance and practicality ...love it – Bought privately in Jan 2020 when the car was c 18 mths old. This is primarily a commuter car (c40 kms per day during the week) with a bit more fun and spirited driving at the weekends. The service intervals are annually ( just had the 3 year service completed)...but i intend to get an interim oil change at the 6 month mark. OEM Bridgestone tyres… Read more

lasted 34000kms. Ive had the infotainment screen replaced under warranty without any fuss from the dealer. The stop/start system is a bit hit and miss...sometimes it works , sometimes not....but this seems to be a common issue across VW group cars with this emission reducing function. After owning the car for a year, it still makes me smile :)

Problems since day 2, nearly three years later, finally fixed them all and the are not honoring any additional warranty – Brought a brand new VW golf from a local dealer, there have been multiple issues since, the dealership was friendly and helpful. However, other than fixing my car, which I had problems since day 2; VW told me that there is nothing they can do about the quality of the vehicle. My three-year warranty is about to end, so make sure you buy the extra… Read more

care plan.

08/06/2018 warranty repair – 4th gear lack of power, infotainment system is faulty ( has a line across the screen) – replacement 05/04/2019 repair- rattles in the dash – ticket fall inside of the dash 24/03/2020 warranty repair – replace clock spring as diagnosed on the previous fault – check engine lights on 14/04/2020 warranty repair – selector lever requires replacement – check engine remains on 17/01/2020 warranty repair – clicking noise from steering 19/02/2020 warranty repair – unable to repair for steering clicking – waiting for parts, chrome trim around the selector lever is coming away 12/11/2020 warranty repair – selector lever still faulty, ongoing check engine lights on 13/11/2020 warranty repair – selector lever not rectified, check engine light is always on, rear wiper not working. 15/11/2020 all issues are fixed after nearly three years. Yah!

Called up VW head office, and was told: Meh, nothing we can do about your car, bad luck. I have offered to have my car buy back at a reasonable price, or free warranty for an additional 2- 3 years, trade up to a new car, or a refund at a reasonable price. Basically, I was told to suck it up :D

Good job

Best car ever owned – We use the car daily. Test drove the Ford Focus, Hyundai i30n. Ford was very good too, but needed an auto. Bought the base GTI as a demo. It is the upgraded '19 model, 180 kw, 7 Spd DSG (from the R), bigger brakes (from R)& mech front diff (from the R). Beautiful comfortable car, great seats and sound/radio. VW has really refined this hatch,… Read more

and this car is sorted. Great sleeper that really rumbles when required, but always the preferred car to drive after nearly 12mths. No issues so far, just feels very well built and is a solid, fun car to drive. Mixes utility with being a sports car. I wish the start-stop could be deactivated, but it works I just prefer to start the car once. DSG is very good and fast. Great on petrol, avg about 7-8 litres, which is awesome for such a powerful car. Great to park, would have been nice if rear camera guide lines moved with front wheels but system works well. Very minor complaint.

Auto parking is nifty and smart. The tech is this car is well above the competition

Perfect, high milage car – Had this baby for about two years now. Had a prang and panel easily fixed by the beater. Great for roadtrips, a full tank I can get over 1,000km of highway driving. Cons: Only negative is it takes 95 fuel. Service through dealer kind of expensive but can use any other centre for decent price Show details

Servicing intervals – I’m an old bloke. Use my My 7.5 110tsi golf regularly and am pedantic about regular servicing. Am I not reading the book correctly? There doesn’t appear to be advice on when to change fluids like brake and coolant, and I can’t find when the timing belt should be replaced. VW advise to have the timing belt replaced at recommended interval. What… Read more

are the recommended intervals? Does anyone know? I think it’s naughty of VW not to give this info. A timing belt failure for example, can have catastrophic results.

Comfortable car – This is my second VW golf. I traded in my old VW golf when the odometer read 220,000 kms. The car is very comfortable to drive and I feel the car is safe as well. Good size for me. I have trouble finding just the right size for me with other brands. Went test driving Merc B series, Volvo V40 but still liked golf the best. Show details

Great car - Issues with DSG though (again!) – Excellent size car, lots of space. Drives and handles really well. Some plastic parts eg vents can break easily. Very comfortable seats and good vision. Fuel consumption averages about 7L/100kms. 3.5?stars - would be 5 if not for DSG issues. 2nd DSG failure in 14 months. This is not acceptable for a car less than 4 years old. I loved this car but just can’t recommend it anymore unless money is no object. Show details

Great Pereformance with practicality – The VW Golf R Wagon is the perfect family car with great performance. I've had mine for 6 months now and have zero complaints. It's got plenty of space for my two kids in the back. The car packs loads of technology (i.e. digital cockpit, apple carplay, safety tech). Show details

Excellent little car – Bigger than it looks, spacious, comfortable to drive in and very responsive. This is my second Golf and it has out performed the previous 2016 model so far. Good design and is an excellent car. Show details

Brilliant car - great perceived quality – After 9 years with Tiguan TSI, it was time to upgrade/downgrade to a Golf. We were happy with the Tiguan, but didnt need the AWD and wanted something more economical. The Golf is practical, fuel efficient, safe, quick, comfortable and a great perceived quality (everything just feels good quality). And when it comes with 5 years warranty, it just… Read more

sealed the deal for us. The service cost is more than a Toyota Corolla, but at least we do not need to visit the service centre every 10,000km

Great small car – looks professional, smart and trended. great performance with a turbo engine and fuel-saving stop-start technology. the most important, it has 5 stars safety rating. you can feel the difference from the Korean car by closing the doors. Show details

Great car, poor manufacturer backup – Quiet, comfortable, great to drive, great stereo with Apple CarPlay. My 3rd Golf and 5th VW over 24 years. Servicing is expensive but 12 months, 15,000km. Have had repeated faults with ACC/Lane Assist. Sudden dramatic turn of the wheel, almost crashed - much more than the usual slight tug - then into fault within 20 seconds. Went to the dealer… Read more

(Norris VW, Kedron) and they immediately started talking money - over $500 to fix - no warranty cover as they insisted there must have been an "external influence" causing a "sudden drastic change in suspension geometry". Rubbish! No such thing happened! This happened at 20,000km (no issues in the first 15,000 but then the wheel alignment was done (routinely) at 1st service - turned out the machine was replaced soon after, so I didn't trust the results. Even worse -no printout - all kinds of paperwork given, but nothing from the wheel alignment - I suspect it was billed but not done). Dealer customer service just wanted to argue. I complained to VW but they backed the dealer and would not help. Then 3000 km later, identical failure! Went to another VW dealer - they confirmed no damage, wheel alignment unchanged, Lane Assist/ACC sensors aligned and undamaged. Fixed by disconnecting/reconnecting main battery. All good for 2000km since then up to date. Suspect faulty ACC radar (from the codes that came up), but it worked once reconnected, so VW would not authorise a replacement. It appeared they would avoid a warranty claim whenever possible. Asked VW to help get refund from the original dealer who had quoted for the repairs before even assessing the car! VW would not help (just said "we understand your frustration") and Norris VW maintained the fiction about an external influence. So - on balance - a good car, but VW Australia really need to sort out their warranty/customer service issues and start providing the manufacturer backup their cars and customers deserve. What a shame that even after DieselGate the attitude of VW Australia does not appear to have improved. The motto "the customer is always wrong" springs to mind. A good purge of rogue dealerships would help too...

Should have bought this in the first place – Can only compare to my previous 2017 i30 and before that a 2013 Corolla... the 2018 Golf excels in these basic and critical areas: engine (the 1.4T is a gem, great torque but also great fuel economy), steering feel, interior, and seat comfort. Comparing models at the same price point, the Golf does lag behind the i30 in other areas, namely road… Read more

noise insulation, tech features inclusion as standard, electronics in general (the steering wheel buttons and driver menu in the i30 are more intuitive and better designed) and servicing costs. Yet, I'm happy I changed to the Golf after only 1 year in the i30 (not the best financial decision, but the best decision). Like the Corolla before it, the i30 was a very good car across the board... but nothing in particular felt special... at the end of the day, I feel more satisfied pushing a best-in-class engine, looking at a best-in-class interior and sitting in a best-in-class seat even though I now miss some non-critical features. It's totally worth the little extra cost.

There's a lot of DSG transmission scaremongering on the internet, but I like the DSG very much and it does not feel dramatically different than using a normal auto/torque converter. I didn't get the "low speed hesitation" or "lag" some people are talking about, it's really not a problem. If you've driven a manual before, you will notice how the DSG works as an automated manual and adapt to it really fast. My partner has never driven a manual and she doesn't like the DSG, admittedly, so it's not for everyone. I've driven 25k km so far and the car has had no issues. Our VW dealership has said that they will cover the DSG trans with 5 years of good will warranty (even though pre-2019 cars only came with 3 years warranty in general).

Now I also know what my next car will be, a Golf GTI or R (used... can't afford a new one) for even more performance on this great platform.

A bit below expectations for a 2018 car – Hired the new Golf & was all set to enjoy. As it turned out, it was sluggish & felt quite underpowered. Once the turbo kicked in (which took quite a while compared to BMW turbo’s) it went from sluggish to barely ok. Had enough to get going but was working/reving so had. The engine never felt happy. I believe a 1.6 liter non turbo would… Read more

be more pleasant and effective.

Nice shape.

Few too many unnecessary buttons, like ‘turn on cruise control’, then ‘set speed’. In other cars as soon as you touch the button to set speed, the cruise control just simply sets the speed (you do not have to tell it to turn on first).

Economy was good, do a plus there. I’d prefer less economy & more enjoyable drive however.

My first VW Golf – I have been the owner of a golf comfortline since July and I must say it’s just a beautiful car. I have had a Mazda 3 and a Subaru Impreza in the past but the golf outdoes these 2 cars easily. The interior is a step up I feel from my past 2 cars although I have had manuals all my life so getting use to an automatic has been interesting. It drives lovely and super impressed with it.  Show details

Das Auto – I have had a Golf 7 and now the 7.5, both in Comfortline and it is without a doubt quieter, more refined, more economical (720kms on one fill city and highway driving) more practical and better finished than any other hatchback in this class. The Honda Civic, well the design is not everyone's cup of tea and when I got in the back, I hit my head… Read more

because of the sloping roofline. The Mazda 3 is very popular, but now old technology with the new model just around the corner, the i30 is nice but the materials inside and the drivetrain are nowhere near the Golf Standard, let's not even mention the Astra (with low res screen and no features), the Focus (with previous version transmission issues and subsequent Class Action), the new Corolla (with the smallest boot in the class) or anything else you'd like to mention.

When the new Golf 8 comes out in late 2019, it will undoubtably again be hard to beat in those departments against the competition. Having said that, I am absolutely appalled by the complete disregard for the environment incl. the criminal attitude in what can only be described as the worst corporate management team decision that we all know as 'Dieselgate' and the subsequent massive losses VW owners around the world face when selling their cars; the complete arrogance and denial by everyone at the top at Head Office makes my blood boil.

With the economy of the 1.4 Turbocharged engine, the power in the lower gears and the upcoming Hybrid models in 2019/20, there is no need for DIESEL anyway.

Great car ! – Very impressed and this is such a great car to drive around especially the long trips I usually take! I was a little unsure with getting VW but was defiantly worth it !! Would purchase this car again if i had to. such an awesome little car to get around.  Show details

My first German vehicle and I’m VERY impressed – I have a Trendline Manual with Driver Assist Package. If I could get a manual further up the range I would have gone with that. The driver assist packages adds so much for such a small outlay and greatly improves the driving experience with all the technology it adds. Compared to other hatchbacks in its class, the Gold was much more refined… Read more

drive and all the touch points in the vehicle felt better than a Japanese or Korean made vehicle.

It is my daily driver to work and play and I do about 1,000km a month. I am easily able to achieve 6.0L per 100km in sedate city driving and on a flat freeway that drops into the high 4.0s easily. It has just passed 4,000km and i’m about a quarter into my fifth tank of fuel. It is hugely economical.

The engine feels powerful and punchy combined with the ability to choose extra driving modes from the assist package, I have never once felt it being under powered.

The interior space is great in the front and rear for passengers and the seats fold flat revealing a huge cargo area.

I definitely recommend the Golf if you are looking for a hatch.

Grrrreat! – Upgraded from a 2016 Polo GTI to the Grid edition of the R (alacantra seats, analog dash) and I am very impressed. Much more space than the Polo, especially in the boot, and a real pleasure to drive. Very good performance yet can be tamed to be a comfortable commuter. I also got the driver assist pack and the sunroof, which both enhance the driving experience greatly. Only 1500 kms on the clock, so just broken in, but so far so good!  Show details

LOVE my Golf!! – I have had my Golf for about six months now and I love it! Its attractive, drives beautifully, and is super comfortable. I had originally driven a work GTi but could only afford the base TSI for my personal purchase, but I haven't been disappointed. It lacks a bit of a the grunt of the GTi, but for someone like me who is mostly doing the… Read more

commute in traffic, that doesn't matter at all.

The CarPlay can be a bit buggy, but I'm hoping this will fix with a future Apple iOS update down the track.

Can recommend the Golf!

Great little car – It goes like a bat outta hell, spacious, smooth ride. Reliable, and stylish. was a brilliant car to learn it, was very easy to drive and easy to control. Great electronics system through the car, air con system could be a bit better and a way to get it into the backseat is needed.  Show details

GTI an amazing car – pros: 1) stylish and modern. but still has the classic golf body 2) gti is uper fast and zippy on the road. very little turbo lag 2) interior is fantastic especially if you choose the leather option. gives it a real luxury feel. cons: 1) boot space is a bit small. however enough for couples and young family. 2) later models only have leather option with sunroof. this is costly.  Show details