Vroom Vroom Vroom

Riz was so amazing and she helped me and my family find such an Amazing deal for 5 days! I couldn't even believe it Totally recommended 5 star rating , thank you guys!

I Have been chatting Riz, in order to book a 8 seater van, I was highly impressed how he / she handled it.Appreciate your awesome work.I have never had a nice chat.
Cheers

Much cheaper to use VROOM than the rental company directly. $3OO cheaper on a 7 day hire. Insurance through them cheaper too. Easy booking process. Have used VROOM both domestically and internationally, have always been happy.

Customer service was very quick precise and painless, the agent responded to my questions very quickly and precisely they arranged a very good deal and provided exactly what I wanted and confirmation was on my email before I had completed the chat on line,

I went through their quote and gave me $220 including a child seat at $22/day.
Went to Hertz, the provider they are hiring from, it was $160 with child seat at $40 for the ride.

Both car hire price as well as child seat price was more expensive through VroomVroomVroom for me.

We hired a car from Adelaide airport. The price was excellent and the car was perfect for what we wanted. Our $1,000 bond has not been returned and we are fighting with the company to get it back. We were told today it takes three weeks. Would not use this company again based on constant lies.

Their customer service was second to none. Never had trouble with any payments or reservation. All suppliers always accommodated our requests for the type of vehicle we wanted. We mostly rent cars to use for a driving holiday and all cars were just perfect for what we needed.

The customer service (Ms Kim Butler) is very helpful and reliable. She willingly followed up with Thrifty to help me solving the dispute between Thrifty and me.
I was being charged extra and was unsatisfied with the invoice issued by Thrifty - which was not transparent (certain charges were put on me without proper explanations)

After rounds of rounds of communications, I am now able to get my reasonable refund back, thanks to Kim's help.

Vroom Vroom advertises that you can cancel easily, but in actual fact you cannot do it online or through them. They advised me to call the car rental company and cancel the booking, which was difficult as I did not have access to a phone. Other car booking services cancel for you and as they should.

The service was ok and the car was new so that was ok too but it was a total ripoff - much more expensive than if I had gone direct to the car hire place. Expensive lesson learnt and I wont use this company again

Customer service was excellent
Every detail was handled promptly and all our requests were met in a professional manner and experience knowledge

Handy online chat feature which helps interstate visitors with questions. I have not used the online booking service yet and will keep this site in mind for price comparisons when i have figured out the particulars like depot locations and dates.

Thanks Riz for changing our pick-up time. Effortless .... a great start to our Christmas holiday without too much time required

I supplied the wrong email address and Zandra was most helpful in fixing and resending my booking. Great online chat service!

Service was great I had questions that were quickly answer and any fears that I had in making a booking and finding extra charges was quickly dispelled. Awesome service and result for me so I definitely made a booking after being referred to this site.

Quick response time and accurate answer within minutes. Much appreciated help and assistance. Would recommend to use this service :)

Riz was really helpful and fast. She helped solved my problem within 5 mins. Appreciated the help
Thanks a lot!