Car Rental Services
Whether you’re going on a holiday, a business trip, or just need a vehicle to run some errands, there are a few things you should keep in mind when choosing a car rental service.
Read More...What to consider when choosing a car rental company
Your vehicle needs
Most car rental companies will offer a wide range of vehicles to suit all kinds of needs. That’s why you should define your exact travel needs before choosing a vehicle or even a company. Think about the size and type of car that would make your experience the most safe, comfortable and enjoyable - but is still within your budget.
For example, if you’ve got a lot of luggage, or a family, then you might want to look for a larger vehicle, like an SUV. Be honest with your needs and the conditions of your trip. You might be tempted to rent a convertible, but if the weather turns sour, then it won’t be the most practical choice for you.
Size
Although it may no be as much of an issue within Australia, size standards can vary across the world. For example, a “compact” car in Europe will be much smaller than a compact car in the United States.
You should also take into account that large cars tend to consume more fuel. They can also be a bit more difficult to manoeuvre, especially in cities with narrow roads.
Terms and conditions
The fine print may be a bit of a bore to read, but it will contain important details about your rental. Here are just some of the questions you should ask yourself.
- Are there any penalties or late fees?
- How high is the liability?
- Are there Single Vehicle Accident fees?
- Do you need to refuel before return?
- Do you have limited kilmoetres? This means you can only travel a certain distance in the car before you must pay extra in addition to the daily rental fee.
- Is it easy to extend the rental if needed?
Cost
Under Australian Consumer Law, rental car companies aren’t allowed to advertise a price that’s only part of the hire cost unless they also show the total price as prominently. That means if there are two prices advertised, then assume that the higher price is the actual price.
Don’t forget about additional costs when budgeting for your rental vehicle; costs like toll fees, parking fees, and any optional extras you may need - such as a baby car seat - can add up.
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Most Popular Brands in Car Rental Services
Carbiz is a vehicle replacement service that supplies safe, reliable and practical vehicles and deals directly with the at-fault party’s insurer, at no cost to you.
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- Transparency 4.9 (1,322)
- Customer Service5.0 (1,591)
- Value for Money5.0 (996)
- Booking Process5.0 (1,153)
- Vehicle Condition5.0 (1,253)
Acorn Rentals
Nationally operating since 1990, Acorn Car Rentals specialises in providing accident replacement vehicles, and coordinates with insurance companies and smash repairers to help in a potentially stressful time.
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- Transparency 4.9 (523)
- Customer Service4.9 (619)
- Value for Money4.9 (465)
- Booking Process4.9 (495)
- Vehicle Condition4.9 (559)
- Service TypeAccident Replacement Vehicles
- Hire Vehicle typeCars
- Hires To International Licences, P2 Licences (Green Plates), People aged 18 - 21 yrs and People aged 21 - 24 yrs
- Locations NSW, NT, QLD, SA, TAS, VIC and WA
- Airport Shuttle Service No
Right2Drive
With Right2Drive’s easy booking process and friendly customer service, booking a hire car has never been so easy.
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- Transparency 4.7 (695)
- Customer Service4.7 (868)
- Value for Money4.7 (642)
- Booking Process4.8 (704)
- Vehicle Condition4.8 (766)
- Service TypeAccident Replacement Vehicles
- Hire Vehicle typeCars
- Locations NSW, QLD, SA, VIC and WA
East Coast Car Rentals prides itself on being one of the largest independent car hire companies. It allows customers to rent cars from 13 city and airport locations, from Queensland down to Tasmania.
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- Transparency 4.6 (1,960)
- Customer Service4.7 (2,106)
- Value for Money4.6 (2,096)
- Booking Process4.7 (1,954)
- Vehicle Condition4.7 (1,973)
- Hire Vehicle typeCars and Vans & Trucks
- Hires To International Licences, P2 Licences (Green Plates) and People aged 21 - 24 yrs
- Locations NSW, NT, QLD, SA, TAS and VIC
- Airport Shuttle Service Yes
Whether you need a vehicle for a business trip or a getaway, Alpha Car Hire has everything from family-friendly SUVs to utes and moving trucks to suit all kinds of needs.
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- Transparency 4.7 (1,415)
- Customer Service4.8 (1,598)
- Value for Money4.7 (1,601)
- Booking Process4.8 (1,503)
- Vehicle Condition4.7 (1,527)
- Hire Vehicle typeCars and Vans & Trucks
- Locations QLD
All Age Car Rentals
Latest review: We stayed at the apartments next door & hadn’t got around to organising a hire car for our 4 day stay. So it just made sense to call into All Age Car Rentals the day after we arrived & we found that t
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- Transparency 4.5 (51)
- Customer Service4.6 (66)
- Value for Money4.5 (65)
- Booking Process4.8 (58)
- Vehicle Condition4.6 (61)
- Service TypeDirect Car Hire
- Hire Vehicle typeCars and Vans & Trucks
- Hires To International Licences, P1 Licences (Red Plates), People aged 18 - 21 yrs and People aged 21 - 24 yrs
- Locations QLD
- Airport Shuttle Service Yes
Compass
If you’ve been in an accident and need a replacement vehicle, then Compass can help out, servicing major Australian cities and regions and offering 24/7 support and delivery and pick up at your preferred location.
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- Transparency 4.0 (70)
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- Value for Money3.9 (75)
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Move Yourself Trailer Hire
Latest review: Hiring of the furniture trailer was easy, costs were reasonable, trailer was in good condition, pick up and return was a simple
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- Transparency 4.4 (1,566)
- Customer Service4.4 (1,709)
- Value for Money4.2 (1,827)
- Booking Process4.4 (1,379)
- Vehicle Condition4.2 (1,259)
Bargain Car Rentals
Latest review: Rented a SUV with Bargain car rental. It was fuss free as I select the type of car and whether I want the additional liability coverage protection. The car was clean and had low mileage (4k+). The
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- Transparency 4.4 (1,416)
- Customer Service4.4 (1,528)
- Value for Money4.4 (1,520)
- Booking Process4.6 (1,374)
- Vehicle Condition4.5 (1,394)
- Service TypeDirect Car Hire
- Hire Vehicle type4WD, Campervans & Caravans, Cars and Vans & Trucks
- Hires To International Licences and People aged 21 - 24 yrs
- Locations NT, QLD, TAS and VIC
- Airport Shuttle Service Yes
Vroom Vroom Vroom
Latest review: Booking a car with Vroom was very easy using their website. As an older person, I found the website very easy to use and to work through. When I had to change a booking, the team was very helpful in
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- Transparency 4.6 (50)
- Customer Service4.7 (54)
- Value for Money4.6 (54)
- Booking Process4.8 (50)
- Vehicle Condition4.7 (30)
Northside Rentals
Latest review: I hired a 3 tonne truck over the weekend, to move my son into his brand new house. When I picked it up, the experience was good, only downside was the $500.00 bond, which was not told to me when I
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- Transparency 4.3 (267)
- Customer Service4.3 (288)
- Value for Money4.4 (289)
- Booking Process4.4 (253)
- Vehicle Condition4.4 (253)
Lewis Auto Hire
Latest review: Luke's flexibility with delivery and return was greatly appreciated. Definitely would deal with him again and thoroughly recommend him. Bob & Bronwyn
Drive My Car
· includes 2 listingsLatest review: The first time renting a vehicle for a day, the gas tank was emptied and the light was on before I started to drive. GREAT. The second time to rent a vehicle again, the owner cancelled my book at
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- Transparency 4.4 (90)
- Customer Service4.5 (103)
- Value for Money4.5 (99)
- Booking Process4.4 (95)
- Vehicle Condition4.7 (89)
Atlas Car & Truck Rental
Latest review: i regularly rent car for my bushiness and this is the worst rental company. a liitle bumper bar accident hit by someone else, i paid access fee to return back later on, its been nearly 2 years
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- Transparency 3.2 (153)
- Customer Service2.4 (294)
- Value for Money2.7 (286)
- Booking Process3.3 (243)
- Vehicle Condition3.1 (253)
GoGet
Latest review: For my first experience trying GoGet I found it so easy. Car was clean and tidy. Parked where it was supposed to be. Everything included in the price. Petrol card easy to use. Definitely changed my
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- Transparency 3.7 (605)
- Customer Service3.7 (591)
- Value for Money3.7 (582)
- Booking Process4.2 (544)
- Vehicle Condition3.8 (540)
Ace Rental Cars
Latest review: I wrote a review saying how happy we were with the car and service. At the time I read the reviews were people had difficulty recouping their deposits, and other charges being made. Unfortunately,
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- Transparency 2.6 (66)
- Customer Service3.7 (144)
- Value for Money3.9 (144)
- Booking Process4.1 (130)
- Vehicle Condition4.0 (129)
Camperman Australia
Latest review: Hired a campervan to explore south of cairns in June this year. Best experience! The van was so reliable and completely set up with everything we needed :). We got caught out with flight issues the
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- Transparency 3.8 (120)
- Customer Service3.8 (130)
- Value for Money3.8 (129)
- Booking Process4.1 (118)
- Vehicle Condition3.5 (119)
Con-X-Ion
Latest review: I always use Con-X-ion when travelling to and from the airport. Always on time friendly and good
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- Transparency 3.8 (211)
- Customer Service3.8 (233)
- Value for Money3.9 (233)
- Booking Process4.2 (162)
- Vehicle Condition4.4 (124)
- Service TypeCar Sharing / Peer-to-Peer Car Hire
- Hire Vehicle typeVans & Trucks
- Locations NSW, QLD and VIC
- Airport Shuttle Service Yes
RedSpot Car Rentals
Latest review: Multiple hidden fees, dodgy cars with prior damages. DO NOT RENT FROM THIS
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- Customer Service2.1 (24)
- Value for Money2.3 (24)
- Booking Process2.7 (19)
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Surfers Rent A Car
Latest review: Requested to hire online and received a booking confirmation email within an hour. The email had a link for express check in where I added all our details & copies of our drivers licenses. This meant
- Transparency 5.0 (10)
- Customer Service5.0 (11)
- Value for Money5.0 (11)
- Booking Process5.0 (10)
- Vehicle Condition5.0 (10)