Car Rental Services

Whether you’re going on a holiday, a business trip, or just need a vehicle to run some errands, there are a few things you should keep in mind when choosing a car rental service.

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What to consider when choosing a car rental company

Your vehicle needs

Most car rental companies will offer a wide range of vehicles to suit all kinds of needs. That’s why you should define your exact travel needs before choosing a vehicle or even a company. Think about the size and type of car that would make your experience the most safe, comfortable and enjoyable - but is still within your budget.

For example, if you’ve got a lot of luggage, or a family, then you might want to look for a larger vehicle, like an SUV. Be honest with your needs and the conditions of your trip. You might be tempted to rent a convertible, but if the weather turns sour, then it won’t be the most practical choice for you.

Size

Although it may no be as much of an issue within Australia, size standards can vary across the world. For example, a “compact” car in Europe will be much smaller than a compact car in the United States.

You should also take into account that large cars tend to consume more fuel. They can also be a bit more difficult to manoeuvre, especially in cities with narrow roads.

Terms and conditions

The fine print may be a bit of a bore to read, but it will contain important details about your rental. Here are just some of the questions you should ask yourself.

  • Are there any penalties or late fees?
  • How high is the liability?
  • Are there Single Vehicle Accident fees?
  • Do you need to refuel before return?
  • Do you have limited kilmoetres? This means you can only travel a certain distance in the car before you must pay extra in addition to the daily rental fee.
  • Is it easy to extend the rental if needed?

Cost

Under Australian Consumer Law, rental car companies aren’t allowed to advertise a price that’s only part of the hire cost unless they also show the total price as prominently. That means if there are two prices advertised, then assume that the higher price is the actual price.

Don’t forget about additional costs when budgeting for your rental vehicle; costs like toll fees, parking fees, and any optional extras you may need - such as a baby car seat - can add up.

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Based on 45,713 reviews
Carbiz

Carbiz 🏆 2024

5.0  (3,051)
 Summary
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Peter
Peter
 
Thank you for the car!Thank you for the new Camry. Adam was very professional and quick in delivering the car. Show reply
Acorn Rentals

Acorn Rentals

4.9  (2,114)
 Summary
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Ian
IanVIC
  Verified
Right2Drive

Right2Drive

4.8  (1,972)
 Summary
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Rebecca P.
Rebecca P.VIC
 
Best of a bad situationRight2Drive were so easy to apply to, called within 20mins of my application and had a car in my driveway within 2 hours. No hassle on the length of my hire. No fee. Such a wonderful experience! Show details ·  1
East Coast Car Rentals

East Coast Car Rentals 🏆 2024

4.7  (8,012)
 Summary
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John W.
John W.
 
Absolutely recommendedI have now rented many times from East Coast Car Rentals in Cairns. Always courteous and prompt service, great new cars - often better than was booked at the same price. Prices which are extremely reasonable compared to the majors in the industry. Show details
Alpha Car Hire

Alpha Car Hire

4.6  (3,254)
 Summary
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K Brooks
K Brooks
 
Fast, friendly serviceExcellent fast service when picking up and dropping off the car. Friendly staff, clean car, great value, I have used Alpha in the past and would use them again. Show details
All Age Car Rentals

All Age Car Rentals

4.5  (290)
 Summary
Ken
KenQLD
 
Great to deal withInitially hired a car for a week whilst waiting for repairs to my car, which turned into 3 weeks hire after delays by the repairer. Amil and the people at All Age Hire were awesome and I had no trouble extending the hire until my car was ready. Thanks to Amil and the team at All Age Hire for easing a very stressful period of time for me. Show details
Bargain Car Rentals

Bargain Car Rentals

4.3  (2,142)
 Summary
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Phoebe
PhoebeNSW2 posts
  Verified
Lost & StolenI left my expensive denim jacket in the boot and it was not found. I know it was definitely there when I removed my suitcase. unfortunately, I was distracted and forgot to remove it. Whoever checked the car obviously liked it as much as me. Honesty and trust are the basis for using a company, however cheap! Show details
Move Yourself Trailer Hire

Move Yourself Trailer Hire

4.3  (2,904)
 Summary
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Peter S.
Peter S.
 
Happy customerTrailer was fully functional and complete. Booking system was okay. All in all a very easy experience.
Compass

Compass

4.4  (278)
 Summary
Jake &.
Jake &.2 posts
 
Compass are brilliant!Compass were excellent from my very first call. Their services were such a relief and their staff went out of their way to help and were extremely polite and knowledgeable. The Tesla I was provided whilst my car was being prepared was great. Cannot recommend Compass enough! Show details
Vroom Vroom Vroom

Vroom Vroom Vroom

4.3  (251)
 Summary
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Cameron W.
Cameron W.
 
Vroom Vroom Vroom
Vroom Vroom Vroom   DM   
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Hello Cameron! Thank you for taking the time to leave your feedback. We made contact with Prosura on your behalf and requested a call back. They have let us know they have now resolved your concerns. Wishing you safe travels.

Northside Rentals

Northside Rentals

4.2  (420)
 Summary
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Maxine
MaxineSA
 
First rate service!!Prompt reply via booking system. Fast and friendly service, vehicles were new and very clean. Fuel efficiency was top rate! Staff friendly and helpful. Easy booking, collection and drop off procedure. Will definitely use again and would recommend for a stress free service! Thank you Northside. Show details
Lewis Auto Hire

Lewis Auto Hire

4.9  (42)
 Summary
Tangles
Tangles
 
Made car hiring so easy!!Luke's flexibility with delivery and return was greatly appreciated. Definitely would deal with him again and thoroughly recommend him. Bob & Bronwyn M

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Imoova

Imoova

4.1  (217)
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Roadtripper
Roadtripper
  Fair Incentive Verified
Imoova
Imoova   DM   
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Sorry to hear you had a bad experience with one of our suppliers, we will look into this internally.

Drive My Car

Drive My Car

4.0  (218)
 Summary
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Gingerlilly
GingerlillyVIC8 posts
  Car Renter
Long term rentals, good sevice and prices, quality vehiclesI had a direct account manager, it was good customer service and the ease of payment options either paying directly through their website via invoice or direct debit. If they ever came back in operation in Melbourne I would use them again. Show details
Atlas Car & Truck Rental

Atlas Car & Truck Rental

3.7  (1,467)
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Maze
MazeSA3 posts
 
Coseats

Coseats

4.7  (32)
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Adel
Adel
  Fair Incentive
GoGet

GoGet

3.7  (1,500)
 Summary
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suzy king a.
suzy king a.2 posts
 
Easy & convenient car hire!Brilliant! Easy to book, they have a great range of cars available walking distance from my home, no fuss and SO convenient! Show details
Camperman Australia

Camperman Australia

3.7  (323)
 Summary
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Yuhannis
YuhannisVIC2 posts
  Verified
Eye openerEasy pick up and drop off. Amazing staff and great service. Show details
Ace Rental Cars

Ace Rental Cars

3.7  (356)
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Nick R
Nick RQLD4 posts
  Verified
Surfers Rent A Car

Surfers Rent A Car

5.0  (23)
 Summary
goulash
goulashNSW37 posts
  Verified
Con-X-Ion

Con-X-Ion

3.7  (328)
 Summary
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Gold7872
Gold7872WA
  Verified
Will use their services againGreat service. Right on time. Sunshine Coast to Brisbane and back. Great drivers, fun and easy going. Definitely recommended. oh, and the lady on the phone: awesome. Show details
RedSpot Car Rentals

RedSpot Car Rentals

3.6  (1,003)
 Summary
Patrick
Patrick
  Verified
Cut Price Car Rentals

Cut Price Car Rentals

3.6  (500)
 Summary
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Rowan G.
Rowan G.
  Verified
Good price, product and serviceGood reliable car and helpful friendly staff. Good price too Show reply
Burswood Car Rentals

Burswood Car Rentals

3.8  (87)
 Summary
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Fred S.
Fred S.3 posts
 
Carhood

Carhood

3.3  (689)
 Summary
Wenya
Wenya8 posts
  Car Owner
Take careI used this service before, and never got back my money, they still owe me a few hundreds. Take care of this car hood.
Family Car Rentals

Family Car Rentals

4.0  (39)
 Summary
Kylie
KylieSouth Australia4 posts
 
Family Car Rentals
Family Car Rentals   DM   
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Economy Rental Cars

Economy Rental Cars

4.8  (18)
 Summary
Carol D.
Carol D.NSW
 
Best genuine professional service and cheap prices for well maintained carsEverything was as promissed. Walking distance to domestic & international airport
Always available for any enquiries. The vehicle was excellent better than our expectation. No problem with additional driver, very convenient to drive out of the airport Show details
Apex Car Rentals

Apex Car Rentals

3.2  (432)
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Mike
Mike
 
Andy's Auto Rentals

Andy's Auto Rentals

3.3  (119)
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ralaia
ralaia2 posts
  Verified
Enterprise Rent a Car

Enterprise Rent a Car

3.2  (302)
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Anthony
Anthony
 

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