Car Rental Services

Great and fast service thanks for Ethan and Francisco for helping guys

Seamless process, amazing staff , great value, highly recommended, my only go-to Car Hire in Melbourne Show details

Excellent service with a great rate that no other rental company could match for our needs. First impressions were excellent on arrival at Gold Coast… Read more

airport with an amazing lady (I'm sorry I didn't get her name) who picked us up on the shuttle to get to the depot - Thursday 13 August around 6pm. She was so friendly and welcoming and we knew then we had picked the right company. Please thank her again for us. Car was good and no issues with anything. Communication and notifications from the time of booking were excellent. We would definitely make Alpha our first choice if needing a rental car again.

Accorn really helped me when I need a rental following a car crash where I was not at fault. They were proactive, communicative and everything went smoothly. Really highly recommended. Thank-you Acorn team. Show details

Trailer looked quite new great to Tow and was an easy process to arrange at such last minute

The car was clean and in good condition. And do your booking online instead of in person, it's a lot better. Show details

Told to bring certain information to the agreed meeting point. Not the correct information. Walked 2 hours to get home. Would post 0 stars if possible. Do not deal with these people!

Always a pleasure to deal with Bargain Car rentals. Cheapest prices, smooth and seamless picking up and dropping off the car. Staff are incredibly friendly and happy. Thanks heaps for making our holiday awesome! Show details

Absolutely the best rental car company to use! The whole process is always so easy, straightforward and completely hassle-free. The team consistently… Read more

provides excellent, friendly service and makes everything simple from start to finish. We wouldn’t use anyone else and highly recommend them to everyone! ⭐️⭐️⭐️⭐️⭐️

Their service exceeded my expectations! I originally booked a different car online through an agent on an discount price and then my plans were… Read more

changed. I needed a smaller car, I asked the gentleman who helped me changed cars! The car was new, in great condition and comfortable! My family absolutely enjoyed their car rides and we are happy with the service and the daily rate was reasonable!

I don’t own a car and due to living close to the shops and public transport I don’t really need one. However, GoGet came in handy when I needed to… Read more

move houses. They have a range of different cars to fit your needs and it was easy to book through the app. When I needed more time to use the car, it was also very easy to extend my booking.

Very nice MG SUV - Nice to drive & was clean & Northside made note of small dents & stone chips prior to me taking it. Helpful staff at pickup. Show details

Oscar presented all the necessary information to me in a professional and courteous manner. Show details

I went on line and messaged to ask if there was an option to change my Dollar reservation to return my rental car to a Manly location in November… Read more

instead of Sydney airport. John Y. from VroomVroomVroom called me (in the U.S.!) from Brisbane, gave me alternative options with other rental companies, and initiated a new reservation and cancelled my previous one... Exceptional service! Quick, seamless, nicely done and thank you!

Jeff mum and I chose Imoova mystery car to take to Cairns as mum will not fly and it was so good that we had the Mazda CX3 as my daily driver is a… Read more

Mazda CX5. This was a very nice car and handled the road to Cairns very well. Thank you Imoova and Redspot cars for this opportunity and I am registered as an Imoova Pro Driver so if you could send a Pro Driver job my way I would greatly appreciate this.

Are you serious?? – Booked a van last October 2017, for family wedding. Returned van. Sorted. Nope. Got home today (February 2018) to a letter demanding we pay $71… Read more

bucks or they’ll refer us to debt collection! Sorry, what?? No lead up letters/phone calls etc to advise there was a mistake etc. No, just a nasty letter. So just finished googling reviews online. Aaahhh now I get it! Avoid at all costs.

The booking process was quick and easy! A lot of great deals they offer.

Beware!! To say I was disappointed with my experience hiring from All Age Car Rentals would be an understatement. I booked a Mitsubishi ASX for… Read more

$313, but when I arrived to collect it I was told the vehicle had "no insurance." I specifically asked, "Not even third-party?" and was told "No."

Based on that information, I felt I had no choice but to pay an additional $290 for the optional cover, as I believed I would otherwise be driving an uninsured vehicle.... alternatively cancel the booking in which I would lose the $313 I'd already paid.

After reviewing my rental agreement, I discovered it actually states there is standard third-party property damage liability with a $5,000 excess, and the optional cover simply reduced that liability. Had this been explained clearly, I would have been able to make an informed decision instead of feeling pressured into purchasing the additional cover.

There were other inconsistencies as well. I was verbally told my reduced excess would be $550, yet the contract stated $990. When I questioned this, I was told it "had to be written that way." When I returned the vehicle and raised my concerns, I was told it was "too bad" because I had signed the contract.

I was also told that because I had paid with a debit card, purchasing the additional cover was a requirement, but that if I had paid with a credit card I wouldn't have needed to buy it. This was never explained to me before I paid. Instead, I was simply directed to a small notice on the wall behind the counter after the fact. Important conditions like this should be clearly explained to customers before they are asked to pay hundreds of dollars in additional charges.

The collection process was also frustrating. I was initially late to collecting the vehicle, they called me at 2.30 and told mw they had to leave the office for one hour and to arrive from 3.30. I arrived at 3.30 and they weren't there... i came back 20 mins later and they still weren't there... when I called them they said they would be another 30 minutes. By the time I finally collected the car it was around 4:15 pm after a 13-hour journey with three exhausted young children. It was hardly an environment where customers should be expected to notice multiple notices on the wall or decipher complex insurance terms without them being properly explained.

My issue is not that optional cover exists—it's that I don't believe the options were explained honestly or transparently. Businesses should be upfront about what is included, what is optional, and any payment-related requirements before asking customers to sign a contract or pay additional charges. Unfortunately, that wasn't my experience.

Be very careful with what you are paying for and what you are getting. My interactions with the owner and the "receptionist" both felt toxic and unprofessional.

They clearly don't like dealing with the public.

Avoid at all costs.

Cut price care rentals in Coolangatta or sufers-rent-a car much better service and transparency, go there instead...even if you end up paying a little more!!

Great experience, would recommend to others and come back again Show details

We rented a car in Langkawi, Malaysia through VIP cars. Booking was an easy process, communication and information was very good and the on arrival… Read more

in Langkawi the pick up procedure was fine. The car - a NIssan X Trail - was clean, and in good condition. Overll, a fine rental from start to finish

Was provided a terrible vehicle (GWM truck - cheap, slow and dangerous) charged a $160 refuel charge when I returned it with the same amount of fuel it was dropped off with - Avoid these guys Show details

Emmanuel could not have been more helpful! Much appreciated, couldn't recommend more.

Trailer had flat tire and there was no alternative so my day was wasted. I had to spend money on fuel to get there and tell the people I was moving… Read more

the car for that I would not be there, making me look unreliable. It has cost me money and is not good practice for your company. Regards Marcus Topp 0412683194

Great service!! James is a really nice staff. He provides professional customer service. Show details

Very friendly driver and on time for pickup and driver had great information

I booked a motorhome from the https://coseats.com/ website, for my roadtrip from Brisbane to Melbourne. The vehicle was in great condition and easier… Read more

to drive than I expected. It comes with everything you need to enjoy your trip and was simple to use. I would book again!

Take care – I used this service before, and never got back my money, they still owe me a few hundreds. Take care of this car hood.

Made car hiring so easy!! – Luke's flexibility with delivery and return was greatly appreciated. Definitely would deal with him again and thoroughly recommend him. Bob & Bronwyn M  Show details

Fantastic Experience with Peter and Sav! Everything was spot on and professional. Was a seamless exprerience from booking their services and also to… Read more

pick up and drop off to the Airport. It was a lovely ride and a great chat with Peter. Thank you so much for an amazing experience. I would recommend everyone to use their services if they would like to feel pampered and well taken care of. Every step of the way, there was clear and open communication. I got updates a day before the driver was assigned to me and from then on, when he left their office, when they arrived and picked me up and drop off. Couldn't ask for more. This is the business model all businesses need to have in place for having happy clients.

From the moment we booked to the moment we dropped off the car Surfers Rent A Car was outstanding to deal with. After reading reviews we took a… Read more

chance and made a booking. The communication from the booking all the way through was outstanding, we could relax knowing everything was taken care of. Tina was at the airport when we arrived, and chatted with us all the way to the depot. The car was clean and well maintained and perfect for our needs. The prices are great and as they state, we weren't charged any "extras" what we were quoted is exactly what we paid (unlike other car hire). We were picked up in the Gold Coast and dropped of in Brisbane after hours without issues. The Service is so far above the big car hire companies I wouldn't recommend anyone else for a trip to the Gold Coast. If I could rate 10 stars I would! A big thank you for a seamless hire!