Car Rental Services

Excellent service, punctual, at point of repair drop off and pick up. Darsh was really helpful and sleek in settling the documentation and… Read more

introducing to me the features of my replacement vehicle, which was clean and of a make and model equal or better than my own vehicle. And Rushi helped organise a appropriate baby seat.

Also no fault 0 excess if amy further accidents in the replacement vehicle.

Thanks Denzil for your patience and kind help. East Coast car rental is my favourite! Show details

Have use alpha 3 times now..so we will be back again hopefully soon Show details

Great customer service, clean car, reliable car and very smooth. Easy start to finish process.

Great service! Easy process to pickup and drop off, great trailers and cheap!!!!

Redspot car rentals provide excellent service and you get clean new cars at an unbeatable price. Show details

Im so happy with Right2Drive they have made the process so smooth from the begin of contact and when maria dropped the car off made sure I didn't… Read more

have any unanswered questions I would 100% recommend contacting them with your next insurance claim The car meet all my needs and they even fitted a baby seat for me Thanks Right2Drive

Absolutely top class service from both the rental staff and the return staff. The vehicle was absolutely top class as was the price. What a pleasant surprise. Show details

Hired one of the budget Susuki Swifts from brisbane. Staff very helpful, but unfortunately the car had some engine issues, including a significant… Read more

misfiring. Managed to make do for my 5 day hire as I had limited time to deal with replacement. Beware the cars could have fairly significant issues, otherwise the staff where friendly.

The process is straightforward and the rental was easy. Took a little bit of time to get through on the phone to activate first usage. Updating the damage report online was easy. Look forward to using again when the need arises. Show details

I just wanted to say a huge thank you to the team at I'm In The Right! The service I received was absolutely awesome from start to finish. Everyone… Read more

was so helpful (special thanks to Ross), knowledgeable, and genuinely caring. They went above and beyond to make sure everything was handled properly and that I felt supported throughout the whole process. It's rare to find a team that is both professional and so personally invested in helping their clients. I truly couldn't have done it without them. Highly recommend to anyone who needs reliable, outstanding service! ⭐⭐⭐⭐⭐

Have used Northside a few times now and they never disappoint. Great prices and good cars and the staff are friendly ,helpful and easy to deal with Show details

Friendly, helpful and good to deal with, it was a good experience Show details

Had some issues and I must admit the customer service was second to none! Quick and precise and listened to what I had to say. Can only say Excellant service

Are you serious?? – Booked a van last October 2017, for family wedding. Returned van. Sorted. Nope. Got home today (February 2018) to a letter demanding we pay $71… Read more

bucks or they’ll refer us to debt collection! Sorry, what?? No lead up letters/phone calls etc to advise there was a mistake etc. No, just a nasty letter. So just finished googling reviews online. Aaahhh now I get it! Avoid at all costs.

OWNER REFUSING TO RETURN INSURANCE EXCESS DEPOSIT - CLAIMS IT IS A “DISCRETIONARY REFUND” TLDR: Was involved in a not-at-fault accident, other… Read more

parties insurance company confirmed their liability, provided written acknowledgement that they would cover repairs, the owners response was “that means nothing” and that he was under no legal obligation to provide a “refund” of my insurance excess deposit, it’s up to his discretion if he returns it, and he’s not inclined to do so.

FULL STORY: “All Age Car Rentals”/“Gold Coast Car Hire”/“Surfers Paradise Rental Cars”

While initially very happy with the business and the owner - the car was affordable and he seemed friendly - we were eventually left very disappointed with the owners conduct and the unprofessionalism of the business.

To begin with Nissan Pulsar provided to us was faulty and the air conditioning/heating fan was jammed off and was not able to be turned off. The owner of this business also has identifying photos of previous clients in his office whom have received traffic infringements, stapled to the wall with statements such as “OUR FIRST IDIOT!”

However, this pales in comparison to the experience with receiving our insurance excess deposit back. We were involved in a minor not-at-fault accident while returning the car. The person who caused the accident happily provided all their insurance details and admitted liability (we were hit from behind whole stopped) and the vehicle was returned. The business held our insurance excess deposit as expected, while the insurance liability was established. This took place 29/03/25

The vehicle was provided to the business’s repairer 07/04/25, where the repairer was provided the incorrect insurance details and contact information (and left unable to repair the vehicle) as confirmed by the repairer in later conversations.

28/04/25 - I attempted to contact the business to ask what was happening and when I could expect to receive my refund. I was informed that he had no idea what was going on, would follow it up and return my call the following day. A call which was never received.

29/04/25 - Subsequently, I made contact with the at fault party and their insurance company confirming that they had accepted liability. This information was relayed to the business and I was advised that he would check with the repairer, and get back to me.

09/05/25 - I made contact with the business, asking for a status update and was informed again that the vehicle was with the repairer and he didn’t know the status but would check the following morning and get back to me

10/05/15 - I followed up with the business that afternoon was told that he had been trying to contact repairer “all morning” but that the repairer wasn’t answering his phone and wasn’t working. I requested the name of the repairer, and immediately made contact with the repairer myself. The repairer provided me photos of the information that had been given to him with the car, showing that it did not include the correct insurance contact information but that he had attempted to make contact. I contacted the correct insurance company, got the contact information, provided it to the repairer and he immediately sent it to the insurer.

12/05/25 & 13/05/25 - After spending several hours on the phone with insurance, I was able to receive written confirmation that they had accepted liability from the accident and that they would repair the vehicle. I spoke with the owner of the rental company and advised him of this, to which he said to email him through my account details and he would return the insurance excess deposit.

14/05/25 - Made contact with the owner again and asked the status of my insurance excess deposit return. He told me that the insurance companies written confirmation of liability and intention to repair his vehicle “means nothing” and that he is not legally obligated to return an insurance excess deposit. He advised that in his view, he is entitled to keep any deposit, and that he’s inclined to keep ours - and that if I had a problem with this, I should take it up with the Office of Fair Trading.

This is what I’ll be doing at 9am tomorrow morning, and I am happy to provide the written or audio transcriptions of our communications to any hesitant prospective clients of this business.

The van was available in Bilboa as booked and although it had some minor issues this was not on Imoova, Indie Campers were informed and fixed any problems. Show details

I discovered the best rate and conditions on the Discover Cars website. It's unbeatable!

It my first travel and it was perfect ! Camperman it’s GOAT. I recommend Camperman

Life savers literally..... I experienced the worst week losing my old dog, then to top it of the car i brought 6 months ago, got crashed into whilst… Read more

it was parked safely, ( like how does that even happen) but it does unfortuantly and me and my 4 yr old son had nothing till we claimed of NRMA which we all know can take a while and to be without a car until claim settled is just not something i could afford my son has medical appointments on the weekly and preschool and other appointments ....but compass showed up for our family that day, had a car within i'd say 30 mins to an hour for us i was too devastated to really function but they handled everything and i got to try out a 2025 car with all the new tech so extremly impressed by this company and highly reccommend them to everyone as it was effortless, easy and professional with great cars and they came and picked it up once cash arrived in my account from my house.. they made a bad situation so easy...i highly reccomend

The vipcars app offered a good range of competitive offers and it was very easy and quick to book a car hire online via the app

I had a great experience with Emmanuel from Drive mate. He responded to my concerns promptly, and resolved my issue efficiently. He also made sure… Read more

the payment was included in the June statement and clearly explained that it will be processed in July. I really appreciate his professionalism, clear communication, and willingness to help. Thank you, Emmanuel, for the excellent support!

Easy to use via online booking. Trailers are built well.

TERRIBLE, they messed up the pickup location and time, rang the wrong number even though they had sent a text to the correct number, and no refund to the poor aged pensioner that they left behind!!! NEVER AGAIN!!

Great service!! James is a really nice staff. He provides professional customer service. Show details

I booked a motorhome from the https://coseats.com/ website, for my roadtrip from Brisbane to Melbourne. The vehicle was in great condition and easier… Read more

to drive than I expected. It comes with everything you need to enjoy your trip and was simple to use. I would book again!

Take care – I used this service before, and never got back my money, they still owe me a few hundreds. Take care of this car hood.

Made car hiring so easy!! – Luke's flexibility with delivery and return was greatly appreciated. Definitely would deal with him again and thoroughly recommend him. Bob & Bronwyn M  Show details

Our driver Andrew was professional, polite, friendly and importantly, an experienced driver and I have no hesitation in recommending Who’s Driving… Read more

You, Sav and Andrew. Everything worked seamlessly from booking to drop off at airport. Andrew arrived on time in a lovely Mercedes and we had a smooth ride in comfort. 10 out of 10. I will be booking them again.

From the moment we booked to the moment we dropped off the car Surfers Rent A Car was outstanding to deal with. After reading reviews we took a… Read more

chance and made a booking. The communication from the booking all the way through was outstanding, we could relax knowing everything was taken care of. Tina was at the airport when we arrived, and chatted with us all the way to the depot. The car was clean and well maintained and perfect for our needs. The prices are great and as they state, we weren't charged any "extras" what we were quoted is exactly what we paid (unlike other car hire). We were picked up in the Gold Coast and dropped of in Brisbane after hours without issues. The Service is so far above the big car hire companies I wouldn't recommend anyone else for a trip to the Gold Coast. If I could rate 10 stars I would! A big thank you for a seamless hire!