After sales services terrible don’t buy this product! Brisbane repair department useless!
I purchased these clipper about two years ago always been cleaned, oiled and I have spare blades. I only clip my two dogs once usually every six months. So essentially I’ve used these clippers no more than eight times. They stopped working I replace the blade that was new they still didn’t cut contacted wahl head office in Brisbane Australia who were useless and never got back to me via email. I contacted them over the phone to book in a service and repair. Total waste of time and energy. The man in the repair department didn’t look at the Clip...pers didn’t call me didn’t read the note that I sent stating that their clippers were all of a sudden rattly. I’m in extreme heat in country New South Wales where there’s been bushfires all around me and my dogs were dying literally. After almost 3 weeks without these clippers and sweating on them to clip my dogs and my friends dogs the Clippers turned up back from WAHL Brisbane worse than what I sent them. They didn’t wanna know about it and wouldn’t do anything about it. I had to take my dogs to have them clipped in order to keep them alive in the heat. This cost me $150 on Christmas Eve.I wrote to the complaints department AT WAHL and still have not heard back 3 weeks later. I would not recommend this company any day the week. The after service and customer service in their Queensland head office is absolutely dreadful. Don’t buy these clippers and don’t buy from this company! I have a video of the Clippers after I received them and it’s atrocious. I called the Queensland office and spoke to the repair guy who is a complete idiot and arrogant who hadn’t bothered to even look at the clip a handset.
Really hate this clipper for my dog. The blade keeps misligning and not cutting
Bought a Wahl KM2 Speed told it was the top of the line
Every time I use it it ends up working for a few min then gets louder and blades don't align anymore. I've watched all the YouTube videos and they don't help. This is really a piece of junk. There is some design fault in how the blade locks in its far too unstable resulting in constantly mid aligning as you try cut a dogs hair.
Taking it back to the shop I bought it from for a refund and swap to something else.
For a top of the line trimmer its absolute rubbish
Purchased in August 2019 for A$300.00.
Good for a Groomer and home use.
I have been grooming for 16years, I started with Km2 and I’m still using km2. I have tried others over the years & they either get too hot are too noisy or are too heavy. I find servicing and maintenance minimal and if they need repair it’s reasonably cheap to fix.
Good for for the novice not for professionals
As a professional groomer and a Poodle show enthusiast i have used quite a few brands and models of clippers. The wahl km2's are a great cheap starting point for pet owner or novice . What alot of pet owners don't understand is there is no such thing as magic clippers and you need to know how to use them, clean them and maintain them. blades need to be sharpened and clippers themselves need to be serviced, they dont last forever without doing so. taking that all into account these clippers are actually a bit of bang for your buck, they generall...y clip well, even though they are a little noisey, they dont heat up as fast as some of the others, blades are interchangeable and universal and you can use snap on's if you wish. The clipper itself is pretty light weight in comparison to its competition and spare parts are reasonably cheap and readily available. All in all a great quality starting point clipper.
Lasted for one season now don't cut at all
Uh-Oh! wish I'd read reviews before purchasing my clippers last year. Clipped my mini pony like a dream. I cleaned them, oiled them up and packed them away. Got them out yesterday to give her this years "spring clean", they cut for about a minute and then just stopped. I ran through the whole maintenance process again to no avail. I was just about to send them off to get the blades sharpened, when I came across this page :( Now I have a very expensive piece of stable art that is totally useless for purpose and from all accounts there's no point in contacting wahl. Very disappointing and I feel so stupid for not checking review site before purchasing as I usually do!
Ive had km2s for years and read reviews and i scense they all have the same issue. They jump out of alignment more and more the older they get. Have replaced the red toggle and to no joy. Ive replaced blades 3 times...followed alignment instructions to a t but now i dont even bother aligning them as it made no difference. You can hear them jump out of alignment on the slightest push thro the dogs coat. I just push the grey catch till the blades come loose then with the thing running i push the blades back into place and theyll cut for another 2...or 3 strokes or not at all..takes me nearly 4 hrs to cut the dogs coat...theres got to be a better engineered cutter out there somewhere..wahl seem to just ride on there name and dont give a flyin f@#$ about support.
Something is not right.
Paid over $250 for these clippers 12 months ago, after I found my Oster A 5 was getting a bit hot. Like others on here they worked fine for about the first 4 or 5 times then they just drag on the fur. I bath my dog before grooming so dirt is not the issue, even using a new blade made no difference. I have now bought an A6 Oster, but trying to sell the Whal is a up hill battle so there must be lots more people out there who have found the same problem with these clippers.
Over priced with NO accessories for appropriate task.
Cost $240-00 including a Whal special blade lubricating oil, opened box when getting home only to find out there were no different thickness clipper guides supplied.
The salesperson asked what type of dog I wanted to groom, however there was no advice that further accessories would be required to undertake task.
I previously purchased a Whal professional clipper a few years back and have had a satisfying run out of it, hence I stayed with this brand, however I am not very impressed by the lack of accessories supplied in the box and will change brands in future purchasing.
every day use..
As a dog groomer i use these all the time i have NO issue with them. They donot cut out or stop during use. They only time i find they dont work is when the clipper blades are blunt or the dogs are filthy and the dirt clogs them up.. i can use 1 blade upto 6 dogs a day.. with no problem at all.. and i would recommend these clippers..
They were good, not anymore!
For the first 5 clips they worked fine, now they just pull the fur and don't cut...I thought they might have been out of alignment but I have checked and re-checked (and re-checked again) and the alignment is perfect.I use lots of oil so I don't expect that they have become too blunt to use after 5 clips (of a small shitsu). I am not sure what to do as I have lost the receipt and payed nearly $300 for them! Very unhappy.
So gentle on my cat
I have had these clippers for 2.5 years now that we use on our himalayan cat. As we live in Queensland. Nov - March we cut her hair every 6 weeks. As long as there is no mats in her coat it's like sheering a sheep :) Very easy to use.
I only use the slow speed and i haven't seen the need to use the higher speed. The blades warm up if using the high speed for long periods.
These clippers are so gentle that I even use them on my face to clip my beard.
Don't buy Wahl!
I paid a fortune for what was supposed to be trusted brand! Ha! They worked fine the first time, the second use I turned them off and put them down to grab a better hold of the dog, and they never came back on! As for the company, I have emailed them repeatedly to ask about authorised repairers, and they can't even give their customers the time of day. Stay away from Wahl if you value your money!
I agree with ChookyGurl
My km2 clippers worked great for the first 4 cuts now they seem to stop cutting and only pulls my dogs fur out and doesn't glide through the fur. Tried to get it fixed but still happening. Not happy as they cost me nearly $300.
About to buy some new clippers, preferably not wahl.
I wrote a good review, however..
These WERE great clippers, I actually wrote a raving review... However, the KM2 sporadically stops cutting. This is not a blunt blade issue, but seems to be a major problem with these clippers (searching "KM2 blade stops cutting" brings up dozens of threads). I have written to Wahl to see what can be done, and I haven't received any reply (also a common issue apparently). So no, I wouldn't recommend these clippers, they are not reliable and their customer service seems to be nonexistent.
Very pleased with these clippers.
We bought these clippers a few months ago for our Lhasa Apso. They are quick to use, and give an even trim. They are quiet and cool enough to keep our pooch relaxed from start to end. We wish we had bought these years ago - her fur grows so quickly that in hot weather she needs frequent trims . That used to be such a time-consuming tasks with scissors. Not any more. We bought a kit that included a set of combs. Would recommend this.
Quiet, cool, fast with great finish.
Amazing pet clippers, worth every penny
I have bought many clippers over the years, but the Wahl KM-2 is awesome. It cuts through anything. I also bought a set of comb guides for it, which is a must for pets. My previous clippers was also a Wahl, but it was a salon hair clipper unit that could not cut my Spaniels coat. I am very happy with the KM-2. Cuts through any coat even on the lowest speed.
quality, reliability, rotary gearing is less noisy and does not buzz. 45W of power. Cooling fan.
cooling exhaust is located at the bottom of unit, where your fingers can easily block it
Only used it the once, but worked a charm. Oiled it regularly during use as per the instructions and it completed the job with ease. The extra cost for the better model is worth every cent. Easy to change blades is a bonus and good to know I can source a replacement blade easily and without costing a fortune.
Used for business daily, excellent quality
I purchased the KM-2 for my mobile grooming business many years ago, and they clipped away without missing a beat every day. I no longer have the business but the clippers are still going strong. Many groomers need two clipper handsets because others heat up so much they burn your hand and the dog, but not these. They get warm at most, and just keep clipping away faithfully. I used an alternate brand of blades on them, and love the fact these clippers allow for that, as Wahl blades are pretty pricey.
The cord is of reasonable length, and mine came with a little storage tool box which has kept them safe.
Everything! Run cooler than competitors, haven't missed a beat.
Questions & Answers
How much is wahl km 2 clippers?
I am going to buy some Wahl KM2 clippers, and would like to know if the guides for the human clippers fit the KM2 clippers. I have had Wahl Classic mens clippers for 20 years plus, and many guide combs, so I would like to know if I can use them on the KM2.
I shouldn't think so, but ask the retailer you about to buy the clippers from. BUT as my KM2 clippers died after two uses (12 months apart, YES oiled and packed away correctly) and Wahl didn't give a "you know what" as they were 2 weeks out of warranty DESPITE having only been used TWICE in that period .... I personally would NEVER buy Wahl clippers again. P.S. mine is not an unusual story either :(
My Andis 2 speed clippers (which cost significantly less) have lasted 3 years (so far) being used once a week on 3 dogs .. so my loyalties tend to lie with Andis - although I've heard that the Wahl blades are longer wearing and yes, the Wahl and Andis blades are interchangeable on the most popular models.
From the photos I can see they might have a different way of attaching. I am leaning towards buying the Wahl, as I had some Wahl Classic electric clippers for humans, which I used on my 4 male members of the household for 25 years without missing a beat, and sharpened once, until they were stolen. I was able to buy the exact same Classic a few years ago to replace them. BTW the human ones are under $100, and The Shaver Shop seems to have the best price for the KM2. Thanks for your feedback.
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